Internet Broadband has significant benefits for local residents. New ways of communicating and exchanging information online are transforming Australian communities. People are increasingly using the Internet as a primary tool for obtaining information, sending messages, completing commercial transactions with government and business and obtaining online educational and entertainment services.
According to a state government survey, the state-wide average of Queenslanders using a computer at home was 75%, which has risen from 70% in previous years. There has also been a state-wide increase in Internet access with 80% of Queenslanders surfing the Web in 2006, up from 60% in four year earlier.
What type of service do I need?
Broadband is typically sold as a 'plan' with a set price for particular features such as download quantity and speed. The type of broadband plan you select will depend on your usage requirements.
How can I find a broadband service that suits my needs?
Visit Broadband Choice to compare broadband plans and search for a suitable plan by specifying:
- a location
- preferred monthly cost
- pre-paid usage
- connection type
- speed
You can also search for suitable broadband, mobile phone and fixed line plans at PhoneChoice.
Who can I get a broadband service from?
Internet service providers (ISPs) typically offer a range of broadband services. To check which ISPs are offering services in your area visit:
Broadband Choice
Search for ISPs in your local area by selecting your location on the map, or search for a plan to suit you by entering your phone number.
Telsyte - Australian ISP list
Contains details about hundreds of Australian ISPs.
Broadband consumer information
Telecommunications suppliers are required to provide you with adequate information about the services and plans they offer.
Fair trading laws apply to broadband suppliers in Queensland and the Office of Fair Trading Queensland provides information on the rights and responsibilities of businesses and consumers.
The Australian Communications Industry Forum has also developed an industry code on consumer information.