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1.30pm Update - Latest flood recovery information

Published: 3 April 2017

1.30pm Update - Latest flood recovery information

Communities across the City of Logan are moving into recovery mode as floodwaters recede and the emergency is nearing an end.

The peak of river heights has passed with some flooding remaining in low-lying areas.

On-the-ground assessments have confirmed 62 houses in the Albert River catchment were inundated in habitable areas.

Fourteen houses in the Logan River catchment were confirmed to be inundated, with a further 17 reported as inundated. Two-hundred properties are being investigated for inundation.

Many additional properties have experienced inundation under houses or in uninhabited outbuildings.

Council is opening roads where possible and doorknocking residents to check on their welfare.

Council staff are inspecting bridges, culverts, parks and roads as water levels fall. This may take some time and the community is urged to observe closures until removed by Council.

The following roads are open and have been confirmed clear of debris and safe for traffic:

  • Maryland Street, Jimboomba
  • Nujooloo Road, Slacks Creek
  • Steele Road, Logan Village
  • Tamborine Street, Jimboomba
  • Tully Road, New Beith
  • Webb Road, Loganlea
  • Carnival Street, Loganlea
  • Loffs Road, Loganholme
  • Brisbane-Beenleigh Road
  • Kingston Road, Scrubby Creek

Loganlea Road is expected to open in the near future. Queens Road Bridge remains closed.

Even after a road has been declared open, drivers should still exercise caution.

Evacuation Centres

The evacuation centre at Beenleigh PCYC, 20-38 Alamein Street, has closed.

Community recovery and financial assistance

The National Disaster Relief and Recovery Arrangements have been activated to assist people directly affected by the flood.

The areas where financial assistance will be made available are: North Maclean, South Maclean, Munruben, Stockleigh, Jimboomba, Chambers Flat, Logan Village, Logan Reserve, Crestmead, Marsden, Kingston, Buccan, Park Ridge South, Waterford, Loganlea, Meadowbrook, Bethania, Edens Landing, Slacks Creek, Holmview, Beenleigh, Loganholme, Eagleby, Cornubia, Carbrook and Waterford West.

As the recovery team continues to assess damage throughout the city, more suburbs may be added to this list. If you believe you or your property have been affected and should be eligible for assistance, please contact Council on 3412 3412 and outline the situation.

Information on disaster assistance available for this natural disaster can be found on the Australian Government’s Disaster Assist website at www.disasterassist.gov.au/ and applications for a range of grants can be made online at www.qld.gov.au/community/disasters-emergencies/community-recovery-grants-portal/index.html

Information about grants is also available by calling 1800 173 349.

A Community Recovery Hub is open until 5pm today at the Beenleigh Entertainment Centre, on the corner of Kent and Crete Streets, Beenleigh. This hub will be open each day this week from 9am to 5pm.

Business assistance

Logan City Council, the Department of State Development and SEQ South are coordinating a local response for affected businesses.

If your business has been affected we encourage you to fill out the following form www.disaster.logan.qld.gov.au/flood-mapping/report-business-inundated-with-water

Local business operators seeking advice about assistance, or information about getting their business back up and running, should also contact the Community Recovery Hotline on 1800 173 349.

Volunteering

Teams of volunteers coordinated by Council and the Department of Communities are due to be deployed tomorrow, Tuesday 4 April 2017.

People wishing to assist and/or volunteer should call Logan City Council on 3412 3412 to register or visit www.emergencyvolunteering.com.au

Donations

Council is not able to accept donations. People wanting to assist in the recovery should do so through GIVIT at www.givit.org.au

GIVIT is an Australian not-for-profit organisation that is managing all donations to support communities affected by Cyclone Debbie.

GIVIT, in partnership with the Queensland Government and Logan City Council, manages all offers of assistance, including cash and item donations, following disasters using its website givit.org.au.

To support Queenslanders affected by Cyclone Debbie:

  • Donate items, services or cash via GIVIT’s website givit.org.au
  • Or, donate cash by texting the keyword DEBBIE to 0437 37 1371

All funds received will be spent on helping affected Queensland families recover. Wherever possible GIVIT purchases locally to assist the recovery of the local economy.

Council clean-up

As the water recedes, clean-up crews have been progressively entering areas that have been inundated.

If your house has been inundated please complete this form and submit it online: www.disaster.logan.qld.gov.au/flood-mapping/report-houses-inundated-with-water

This will help Logan City Council provide support to flood affected residents. Council encourages you to share this information with anyone who may be affected.

If you need assistance filling out the form, please contact Logan City Council Customer Service on 3412 3412.

Animal welfare

Council's Animal Care Officers have been responding to requests for assistance, including distributing feed to isolated properties and taking in animals for temporary safe care. As the waters start to subside one of the main issues will be associated with unsecured animals due to fences being damaged.

Wet weather can increase the presence of canine parvo virus in the community and pet owners should organise vaccination through their local vet.

Deceased animals should be reported to Council for removal.

Mosquitos

Council will double larval mosquito management patrols and treatments. Please report mosquito and midge infestations to 3412 3412.

Insurance

The Insurance Council of Australia has handy tips on how to make insurance claims after a disaster http://www.insurancecouncil.com.au/

How to stay safe when cleaning up

If your house has been flooded, wear gloves and covered shoes when cleaning up, and treat any cuts immediately with antiseptic.

Apply a protective dressing to the wound and see a doctor if injuries are serious.

After cleaning silt and debris from floors and other surfaces, disinfect the surfaces with household bleach or disinfectant.

Clean and disinfect refrigerators and food storage cupboards thoroughly.

Be sure to thoroughly clean, using hot water and detergent, any cooking and eating utensils that may have come into contact with flood water.

Do not eat food that has been in contact with flood water.

Never walk through floodwaters, and do not let children play in or around stormwater drains and creeks.

Apply insect repellent and other necessary personal protection against mosquitoes.

Waste disposal

Rubbish skips will be located centrally in areas where houses have been inundated. Information about their locations will be posted to the Disaster Dashboard and publicised when they are in place.

In the meantime flood damaged items, such as carpet and furnishings can be placed on the footpath for collection.

Please disconnect and cut the power cords of flood damaged electrical items and remove the doors from refrigerators prior to placing such applicances on the footpath.

If you want to dispose of waste, the opening hours of your closest facility are at: www.logan.qld.gov.au/environment-water-and-waste/waste-and-recycling/waste-disposal-facilities

Please note, free dumping is only available to people clearing flood debris and for those whose wheelie bins have not been collected. Council's waste facilities are very busy. Residents are asked to be mindful of potential queues over coming days.

Unmarked drums or containers may contain hazardous chemicals and should be reported to Council for removal.

Normal bin schedule has resumed today, Monday 3 April 2017, and additional vehicles will be deployed to collect missed bins. Residents whose collection was missed last week should leave their bins out and they will be collected as soon as possible.

Asbestos disposal

Please be cautious when dealing with items such as linoleum, fibro cement and underlay that may contain asbestos.

Council's website details how to dispose of asbestos. If you are unsure what to do, contact Council on 3412 3412.

Details about how to deal with asbestos is available at:
www.logan.qld.gov.au/environment-water-and-waste/waste-and-recycling/asbestos-disposal

Electrical equipment and appliances

Use extreme caution when handling electrical equipment while cleaning up after the floods. Damaged wiring and electrical equipment can cause electrocution, shocks and fires.

Household items such as kettles, toasters, appliances and power tools that may have become wet or submerged in the floodwaters should not be used until they are checked by an electrician.

Larger appliances that have been in contact with water, such as air-conditioning units, should also be inspected by a licensed electrical contractor before use.

For advice call the Electrical Safety Office on 1300 650 662 or visit www.electricalsafety.qld.gov.au
To find a licensed electrician, use the free online booking service at www.masterelectricians.com.au or call Master Electricians Australia on 1300 889 198 or by calling the National Electrical and Communications Association on (07) 3276 7950 or www.neca.asn.au

Reconnecting electricity

Flood-affected buildings need to be inspected by a licensed electrical contractor before electricity can be reconnected.

Home owners and business must engage a licensed electrical contractor to inspect wiring to ensure it is safe.

For more information about electrical safety after wet weather, visit www.electricalsafety.qld.gov.au or call the Electrical Safety Office on 1300 650 662.

Advice about reconnections is also available from Energex on 13 12 53.

Water supply

Logan’s drinking water is safe.

Logan Hospital

The Logan Hospital remains accessible from the Logan Motorway. Access via Loganlea Road should be restored in the near future.

Go Via will waive the tolls at the on/off ramps at the Loganlea Rd toll point only, until 5pm today, Monday 3 April.

Power outages

A total 856 homes are still without power across 15 suburbs in Logan. Supply is expected to be restored throughout the day/night. For more information and updates on responses to power outages, visit the Energex website at https://www.energex.com.au/home/power-outages/emergency-outages.

Parks, reserves and trail closures

The pontoon at Logan River Parklands which broke from its moorings has been secured with the help of SES.

The following parks, reserves and trails are currently closed until further notice:
* Neville Lawrie Reserve, Daisy Hill
* Cornubia Forest Park, Cornubia
* Alexander Clark Park
* Kimberley Forest Park, Shailer Park
* Springwood Conservation Park, Springwood
* Spring Mountain Reserve and associated trail networks through Parrot Reserve, Lyndale Reserve and Thornbill Reserve, Greenbank
* Spring Mountain Forest Park, Greenbank
* Birnam Range Reserve, Jimboomba
* Gould Adams Park
* Doug Larsen Park
* Timothy Park
* Berrinba Wetlands
* Loganlea Picnic Grounds
* Mt Warren Oval
* Noyer Park
* Albert River Parklands
* Alberta Park
* Riverdale Park
* JJ Smith Park
* Meakin Park

Mountain bike trails in Cornubia Forest Park, Kimberley Forest Park, Underwood Park and Neville Lawrie Reserve remain closed.

The potential for reopening parks is expected to be assessed today, Monday 3 April.

Sports and Aquatic Centres

Aquatic Centres, Indoor Sports Centres, the Logan Entertainment Centre, Beenleigh Events Centre and other community venues have been closed and all sporting fixtures within sports centres are cancelled until further notice.

Sporting groups have been instructed not to allow games on sports fields affected by floodwaters until the areas are tested and deemed safe.

Community recovery contacts

* The Department of Communities, Child Safety and Disability Services provides a wide range of assistance and grants at www.qld.gov.au/community/disasters-emergencies/community-recovery-grants-portal/index.html or call 1800 173 349.

* The Department of Transport and Main Roads has an extensive list of road closures at the QLD Traffic website at www.qldtraffic.qld.gov.au It includes an interactive map, a list of road closures and live traffic cameras. You can also call 13 19 40.

* Red Cross is available at www.redcross.org.au

* The Insurance Council of Australia Disaster Hotline (1800 734 621) can help policy holders if they are uncertain which insurer they are with or if they have general inquiries about the claims process.

* Please remember, Emergency Departments are only for seriously injured or ill people who need immediate treatment. You should visit your local GP or call 13 HEALTH (13 43 25 84) for any minor injuries.

Media contact

For media inquiries, please call 0413 154 865 or email jacquidonegan@logan.qld.gov.au
Media Contact: Media Advisor Jacqui Donegan