Customer Service Charter and Strategy
Customer Service Strategy 2011-2013
Logan City Council has a strong focus on providing a high level of customer service to all of its customers and its community. Council demonstrates this commitment through its Customer Service Strategy 2011-2013.
The Strategy outlines the many and significant initiatives and projects either occurring or planned to occur at Council over the next few years. It provides a clear guide as to what areas are being focused upon to further build upon this foundation of customer service excellence.
Customer Service Charter
Council's commitment to providing a high level of Customer Service to its community is outlined in our Customer Service Charter.
Our Charter is our commitment to provide you, our customer, with quality service that is professional, efficient and effective.