Council acknowledges that older people play a vital role in the City's communities and it is important to recognise and respect the significant contribution older people make to the City of Logan.
Council Initiatives for Seniors
The following Council services and programs are available for seniors in Logan:
- Logan Loves Seniors: An annual event held during Seniors Week with entertainment, expo, award ceremony and more.
- Seniors Pets for Senior People program: This program is to help rehouse Logan's older lost and abandoned animals with Logan's senior residents free of charge.
- Pensioner remissions and concessions for rates: Check whether you're eligible for a remission on your rates, and apply for a rate remission.
- Personal safety sessions: Free personal safety sessions for seniors in Logan. Contact Council's City Safe Officer on 07 3412 3412.
- Live Well Logan: Low-cost physical activities for seniors.
- Logan City Council Libraries: Council's libraries offer a wide range of programs and activities for seniors including a free Home Library Service to Logan residents who are unable to visit the library independently.
- Council Cabs - please see below.
- Council's Community Centres offer a range of activities for all ages as well as providing a comfortable drop in space to meet over a cup of coffee. Downloade the Community Centre Connect booklet (PDF 5890 KB)to find activities in your area.
The Council cab service enables you (and your carer) to travel from home to your nearest major shopping centre, for only $2 per person each way. The initiative is subsidised by Logan City Council, with Yellow Cabs providing the service.
The service is available in most of Logan suburbs, and operates Tuesdays to Thursdays, depending on your location. Some suburbs will have a choice of centres on different days if more than one is close by.
To book a Logan Council Cab call Yellow Cabs on 13 62 94 before midday on the day before you want to use the service (or as far in advance as you like) and ask for a Logan Council Cab. A Logan Council Cab will then pick you up from your home and take you to the nearest shopping centre. You will have two and half hours to shop, visit the library, have a haircut, enjoy morning tea and run errands, before another cab returns to pick you up and take you home.
You will be picked up from your home at about 9.30 am on your service day, and taken home from the shopping centre at 1 pm. There is no bag limit for this service but to assist in keeping your shopping together, consider using larger bags to hold your shopping bags on the trip home.
To be eligible, you must be an aged pensioner.
|Bahrs Scrub||Beenleigh Marketplace or Mall||Thursday|
|Bannockburn||Beenleigh Marketplace or Mall||Thursday|
|Beenleigh||Beenleigh Marketplace or Mall||Thursday|
|Belivah||Beenleigh Marketplace or Mall||Thursday|
|Berrinba||Logan Central Plaza or Logan City Centre||Tuesday|
|Bethania (urban areas)||Beenleigh Marketplace or Mall||Thursday|
|Boronia Heights||Grand Plaza||Wednesday|
|Browns Plains||Grand Plaza||Wednesday|
|Buccan||Beenleigh Marketplace or Mall||Thursday|
|Cedar Creek||Logan Village Shopping Centre||Tuesday|
|Cedar Grove||Jimboomba Shopping Centre||Wednesday|
|Cedar Vale||Jimboomba Shopping Centre||Wednesday|
|Chambers Flat||Grand Plaza||Wednesday|
|Springwood Arndale, Centro||Wednesday|
|Eagleby (urban areas)||Beenleigh Marketplace or Mall||Thursday|
|Edens Landing||Beenleigh Marketplace or Mall||Thursday|
|Flinders Lakes||Jimboomba Shopping Centre||Wednesday|
|Heritage Park||Grand Plaza||Wednesday|
|Holmview (urban areas)||Beenleigh Marketplace or Mall||Thursday|
|Jimboomba||Jimboomba Shopping Centre||Wednesday|
|Kagaru||Jimboomba Shopping Centre||Wednesday|
|Kairabah||Logan Village Shopping Centre||Tuesday|
|Kingston||Logan Central Plaza or Logan City Centre||Tuesday|
|Logan Central||Logan Central Plaza or Logan City Centre||Tuesday|
|Logan Reserve||Grand Plaza||Wednesday|
|Logan Village||Logan Village Shopping Centre||Tuesday|
|Lyons||Jimboomba Shopping Centre||Wednesday|
|North Maclean||Jimboomba Shopping Centre||Wednesday|
|South Maclean||Jimboomba Shopping Centre||Wednesday|
|Mount Warren Park||Beenleigh Marketplace or Mall||Thursday|
|Mundoolun||Jimboomba Shopping Centre||Wednesday|
|New Beith||Jimboomba Shopping Centre||Wednesday|
|Park Ridge||Grand Plaza||Wednesday|
|Park Ridge South||Grand Plaza||Wednesday|
|Priestdale||Springwood Arndale, Centro||Wednesday|
|Regents Park||Grand Plaza||Wednesday|
|Rochedale South||Springwood Arndale, Centro, Underwood Marketplace||Wednesday|
|Slacks Creek||Logan Central Plaza, Logan City Centre||Tuesday|
|Springwood Arndale, Centro||Wednesday|
|Springwood||Springwood Arndale, Centro||Wednesday|
|Stockleigh||Logan Village Shopping Centre||Tuesday|
|Tamborine||Logan Village Shopping Centre||Tuesda|
|Underwood||Springwood Arndale, Centro, Underwood Marketplace||Wednesday|
|Undullah||Jimboomba Shopping Centre||Wednesday|
|Veresdale||Jimboomba Shopping Centre||Wednesday|
|Veresdale Scrub||Jimboomba Shopping Centre||Wednesday|
|Waterford||Beenleigh Marketplace or Mall||Thursday|
|Waterford West||Grand Plaza||Wednesday|
|Windaroo||Beenleigh Marketplace or Mall||Thursday|
|Wolffdene||Beenleigh Marketplace or Mall||Thursday|
|Woodhill||Jimboomba Shopping Centre||Wednesday|
|Woodridge||Logan Central Plaza, Logan City Centre||Tuesday|
|Yarrabilba||Logan Village Shopping Centre||Tuesday|
Frequently asked questions
Who is eligible for the service?
All aged pensioners are eligible for the Council Cab service.
How do I change the day I get paid my pension so it is the same as my Council Cabs shopping centre trip?
Centrelink can help arrange for your pension to be paid on whichever day you prefer. For more information, call Centrelink's Retirement Services Line on 13 23 00.
What day does the Logan Council Cab serve my suburb?
This is listed in the timetable on the home page along with shopping centre.
Do I have to go to the shopping centre listed in the timetable?
Yes. Most suburbs are allocated one day to one shopping centre. But those going to Springwood can go to either Arndale or Centro and those in Logan Central can go to Logan Central Plaza or Logan City Centre. People in Daisy Hill, Meadowbrook and Slacks Creek have a choice of centres and can travel on either Tuesday or Wednesday.
How do I book a Logan Council Cab?
All you have to do is call Yellow Cabs on its special Yellow Cabs Council Cabs number - 13 62 94. Make sure you ask for a Logan Council Cab and provide your details! You might be asked for your pension card number the first time you call.
When do I need to book my Council Cab?
You must book your Council Cab service by midday the day before you travel. For example, if you live in Marsden your Council Cab day is Wednesday. You therefore have to book your Council Cab by midday on Tuesday to travel the next day.
How far in advance can I book my Logan Council Cab?
You can book your Logan Council Cab as far ahead as you wish.
Can I have an on-going booking?
Yes. When booking your Logan Council Cab simply let the operator know that you would like to make it a regular weekly or fortnightly booking. There is then no need to ring each week to re-book. But be careful to let Yellow Cabs know if you want to cancel one week.
What time will the Council Cab pick me up?
The Logan Council Cab will pick you up at approximately 9:30 am - give or take 15 minutes. If your Council Cab is going to be more than 15 minutes late then Yellow Cabs will phone to let you know. The cab will then pick up other people on the way to the shopping centre so it won't be able to wait for you.
Where will the Council Cab pick me up from for the return journey?
Your Council Cab will pick you up from the same location at the shopping centre which it dropped you off. Just return to this location before 1 pm for the return journey. If by any chance you miss the pick up for reasons beyond your control call 13 62 94 to see if Yellow Cabs can provide assistance.
What number should I call if I want to cancel my booking?
Please call 13 62 94 to cancel or make any changes to your Council Cab booking.
What is Logan City Council's role in all this?
Council has a service contract with Yellow Cabs, which establishes performance standards that Yellow Cabs must adhere to. Logan City Council is subsidising the service. Council will pay the difference between the normal cab fare and the sum of the $2 fares collected. So if a regular cab has three passengers the subsidy is less than if it only took one passenger. If Yellows used a Maxi Cab and took say 6 passengers, they could owe Council!
What if I am unhappy about the Logan Council Cab for some reason - who can I complain to?
Depends. If it's a complaint that you think Yellow Cabs could easily address, call them on 13 62 94. If it's more serious and you think Council should become involved call us on 07 3412 3412 and we'll look into it.
Logan Seniors Network
The Logan Seniors Network meets bimonthly to discuss upcoming and available programs, services and activities available for Seniors in the Logan community. Representatives from various senior groups and aged care service providers attend.
The network meets on Tuesday mornings bimonthly at Logan Central Community Centre,9-11 Jacaranda Ave, Logan Central.
Contact Sue Connelly on 3290 0088 for further information and enquiries.
Heatwave Safety for Seniors
Everyone is vulnerable to the effects of a heatwave, however people aged 65 years and over are more likely to suffer and are at a greater risk than others. It is important to stay healthy and take steps that will reduce your risk.
In the event of extreme weather residents are encouraged to access the information listed below regarding facilities, factsheets and programs that Council provides to offer reprieve from a Heatwave:
Residents are welcome to drop-in to the following Council facilities that are free of charge and provide air-conditioning:
Logan City Council Libraries are free for anyone to access. Find your closest Library location.
Logan Art Gallery offers a relaxing place to cool down.
Contact your local Community Centre to see if they are offering air-conditioned drop-in services.
The Community Centres Connect booklet (PDF 10801 KB)contains information about programs and activities offered at community centres throughout the City of Logan.
Council’s Disaster Management Heatwave page offers practical tips to stay safe.
Queensland Health provides practical information for staying safe indoors and outdoors.
Australian Red Cross have developed an emergency REDiPlan (PDF 1233 KB)to download with seniors specific heatwave information.
In the case of an emergency phone 000.
Visit Council's Disasters and Emergencies webpage for more information on how to access support during diasters in Logan, being disaster ready and ways you can support your community during a disaster.
Useful Information and Services
Queensland Seniors One Stop Shop
The Queensland Seniors One Stop Shop is a website managed by the State Goverment to provide you with easy access to a large range of services, benefits and information available to Seniors.
You can visit the website www.qld.gov.au/seniors
A few of the things you can do online include;
- Apply for a Seniors Card
- Try our new Seniors Card and concessions service
- Search for discounts
- Change your address for Seniors Card, concessions and other government services
- Renew your vehicle or boat registration
- Public transport MyTranslink app
- Manage affairs following a death
Seniors Enquiry Line
Seniors Enquiry Line is a statewide information and referral service for Queensland seniors, families, friends, grandparents and carers.
We can help you with concessions, social activities, household assistance, retirement accommodation, financial and legal matters, health, education, transport and many other issues.
To contact the enquiry line phone 1300 135 500 or visit the website for more information www.seniorsenquiryline.com.au
Seniors Enquiry Line also provide a calendar of upcoming events for seniors. You can search by month or by you local area to find out what's happening in the community.
Queensland Seniors Card
You can use your Queensland Seniors Card, Seniors Card +go or Seniors Business Discount Card at thousands of participating businesses throughout Queensland.
Use the online discount directory to search for Queensland discounts by card type, location, or discount category. For more information phone 13 74 68.
If you don't currently have a Queensland Seniors Card you can apply one online or call 13 74 68 to apply over the phone.
If you hold a Queensland Seniors Card or Seniors Card +go, you may also be eligible to access Queensland Government concessions.
Seniors Legal and Support Service
The Seniors Legal and Support Service (SLASS) provides free legal and social work support for seniors experiencing elder abuse, mistreatment or financial exploitation. SLASS is part of Caxton Legal Centre Inc.
The service can assist where the exploitation or abuse is taking place as part of a family or informal care relationship. Clients should be over the age of 60, or 50 in the case of Indigenous clients.
Get in touch if you are an older person experiencing or at risk of experiencing abuse, or if you are concerned about someone that you know.
All contact with the Seniors Legal and Support Service is confidential and free.
SLASS and Caxton Legal Centre cannot provide assistance with estate planning or conveyancing.
How do I access the service?
You can telephone us on (07) 3214 6333. We will generally follow up with a telephone consultation and arrange a home visit if the service can assist.