Seniors

Council has a number of services and programs available for seniors in Logan.  The following Council services and programs are available for seniors in Logan:

  • Seniors for seniors program
    This program is to help rehouse Logan's older lost and abandoned animals with Logan's senior residents free of charge
  • Pensioner remissions and concessions for rates
    Check whether you're eligible for a remission on your rates, and apply for a rate remission.
  • Personal safety sessions
    Free personal safety sessions for seniors in Logan. Contact Council's City Safe Officer on 07 3412 3412.
  • Live Well Logan
    Low-cost physical activities for seniors.
  • Logan Libraries
    Council's libraries offer a wide range of programs and activities for seniors.
  • Council cabs
    Subsidised cab service for seniors.

Council cabs

The Council cab service enables you (and your carer) to travel from home to your nearest major shopping centre, for only $2 per person each way. The initiative is subsidised by Logan City Council, with Yellow Cabs providing the service.

The service is available in most of Logan suburbs, and operates Tuesdays to Thursdays, depending on your location. Some suburbs will have a choice of centres on different days if more than one is close by.

To book a Logan Council Cab call Yellow Cabs on 13 62 94 before midday on the day before you want to use the service (or as far in advance as you like) and ask for a Logan Council Cab. A Logan Council Cab will then pick you up from your home and take you to the nearest shopping centre. You will have two and half hours to shop, visit the library, have a haircut, enjoy morning tea and run errands, before another cab returns to pick you up and take you home.

You will be picked up from your home at about 9.30 am on your service day, and taken home from the shopping centre at 1 pm. There is no bag limit for this service but to assist in keeping your shopping together, consider using larger bags to hold your shopping bags on the trip home.

To be eligible, you must be an aged pensioner.

Suburbs serviced

Suburbs serviced
SuburbShopping centresDay
BeenleighBeenleigh Marketplace or MallThursday
BerrinbaLogan Central Plaza or Logan City CentreTuesday
Bethania (urban areas)Beenleigh Marketplace or MallThursday
Boronia HeightsGrand PlazaWednesday
Browns PlainsGrand PlazaWednesday
CarbrookHyperdomeTuesday
CornubiaHyperdomeTuesday
CrestmeadGrand PlazaWednesday
Daisy HillHyperdomeTuesday,
 Springwood Arndale, CentroWednesday
Eagleby (urban areas)Beenleigh Marketplace or MallThursday
Edens LandingBeenleigh Marketplace or MallThursday
ForestdaleGrand PlazaWednesday
GreenbankGrand PlazaWednesday
Heritage ParkGrand PlazaWednesday
HillcrestGrand PlazaWednesday
Holmview (urban areas)Beenleigh Marketplace or MallThursday
JimboombaJimboomba Shopping CentreWednesday
KingstonLogan Central Plaza or Logan City CentreTuesday
Logan CentralLogan Central Plaza or Logan City CentreTuesday
LoganholmeHyperdomeTuesday
LoganleaHyperdomeTuesday
Logan ReserveGrand PlazaWednesday
MarsdenGrand PlazaWednesday
MeadowbrookHyperdomeTuesday
Mount Warren ParkBeenleigh Marketplace or MallThursday
Park RidgeGrand PlazaWednesday
PriestdaleSpringwood Arndale, CentroWednesday
Regents ParkGrand PlazaWednesday
Rochedale SouthSpringwood Arndale, Centro, Underwood MarketplaceWednesday
Shailer ParkHyperdomeTuesday
Slacks CreekLogan Central Plaza, Logan City CentreTuesday
 Springwood Arndale, CentroWednesday
SpringwoodSpringwood Arndale, CentroWednesday
Tanah MerahHyperdomeWednesday
UnderwoodSpringwood Arndale, Centro, Underwood MarketplaceWednesday
WaterfordBeenleigh Marketplace or MallThursday
Waterford WestGrand PlazaWednesday
WindarooBeenleigh Marketplace or Mall  Thursday
WoodridgeLogan Central Plaza, Logan City CentreTuesday
 Underwood MarketplaceWednesday

Frequently asked questions

Who is eligible for the service?
All aged pensioners are eligible for the Council Cab service.

How do I change the day I get paid my pension so it is the same as my Council Cabs shopping centre trip?
Centrelink can help arrange for your pension to be paid on whichever day you prefer. For more information, call Centrelink's Retirement Services Line on 13 23 00.

What day does the Logan Council Cab serve my suburb?
This is listed in the timetable on the home page along with shopping centre.

Do I have to go to the shopping centre listed in the timetable?
Yes. Most suburbs are allocated one day to one shopping centre. But those going to Springwood can go to either Arndale or Centro and those in Logan Central can go to Logan Central Plaza or Logan City Centre. People in Daisy Hill, Meadowbrook and Slacks Creek have a choice of centres and can travel on either Tuesday or Wednesday.

How do I book a Logan Council Cab?
All you have to do is call Yellow Cabs on its special Yellow Cabs Council Cabs number - 13 62 94. Make sure you ask for a Logan Council Cab and provide your details! You might be asked for your pension card number the first time you call.

When do I need to book my Council Cab?
You must book your Council Cab service by midday the day before you travel. For example, if you live in Marsden your Council Cab day is Wednesday. You therefore have to book your Council Cab by midday on Tuesday to travel the next day.

How far in advance can I book my Logan Council Cab?
You can book your Logan Council Cab as far ahead as you wish.

Can I have an on-going booking?
Yes. When booking your Logan Council Cab simply let the operator know that you would like to make it a regular weekly or fortnightly booking. There is then no need to ring each week to re-book. But be careful to let Yellow Cabs know if you want to cancel one week.

What time will the Council Cab pick me up?
The Logan Council Cab will pick you up at approximately 9:30 am - give or take 15 minutes. If your Council Cab is going to be more than 15 minutes late then Yellow Cabs will phone to let you know. The cab will then pick up other people on the way to the shopping centre so it won't be able to wait for you.

Where will the Council Cab pick me up from for the return journey?
Your Council Cab will pick you up from the same location at the shopping centre which it dropped you off. Just return to this location before 1 pm for the return journey. If by any chance you miss the pick up for reasons beyond your control call 13 62 94 to see if Yellow Cabs can provide assistance.

What number should I call if I want to cancel my booking?
Please call 13 62 94 to cancel or make any changes to your Council Cab booking.

What is Logan City Council's role in all this?
Council has a service contract with Yellow Cabs, which establishes performance standards that Yellow Cabs must adhere to. Logan City Council is subsidising the service. Council will pay the difference between the normal cab fare and the sum of the $2 fares collected. So if a regular cab has three passengers the subsidy is less than if it only took one passenger. If Yellows used a Maxi Cab and took say 6 passengers, they could owe Council!

What if I am unhappy about the Logan Council Cab for some reason - who can I complain to?
Depends. If it's a complaint that you think Yellow Cabs could easily address, call them on 13 62 94. If it's more serious and you think Council should become involved call us on 07 3412 3412 and we'll look into it.