Logan City Council is committed to supplying safe, reliable and high quality drinking water to your home while also removing wastewater.
To ensure public health is retained in times of flood, Council has drafted a fact sheet (PDF 40 KB)
For more information about water in and around your home, including your account and how you can save water to help reduce your water account, review the links below.
Whether you are extending or renovating your home or building a new residential complex, it's important to ensure you have the correct building information and application forms.
Decisions regarding the billing of lots for water consumed within a Community Title Scheme, including the Common Property is defined in Council's "Community Title Scheme Billing and Sub-metering" policy.
Contact details for Council's customer service centres and forms to help you request information or services.
Council is committed to high levels of customer service standards.
Council's register of regulatory fees and schedule of commercial and other charges in detail.
A list of frequently asked questions regarding your water and wastewater account.
Customers who require home dialysis or who require water to treat a medical condition may experience high water consumption as a result of their health condition.
For connections to your new or renovated home.
Arranging direct debit, payment options and rates payment cards.
As part of the 2013/14 budget, Council has now achieved harmonisation - meaning all residents throughout the city, regardless of whether they are in rural or urban areas, will have their water and wastewater charges calculated from the same base charge rate.
A guide to understanding your water and wastewater account on your next rates notice.
Tenants will receive consumption information in the form of a water advice summary which will be provided quarterly for Logan residents.
Council is responsible for water leaks from the supply system up to (and including) the water meter. Water leaks that occur from water pipes and fittings on your side of the water meter are the responsibility of the property owner.
Information about your water meter and usage.