Noise

Who should I contact regarding noise complaints?

Contacts regarding noise complaints
Noise source Authority Phone
Amplified sound (radios, alarms, instruments), parties, rowdy premises, vehicles on and off the road (not applicable to licensed premises) Police:
Beenleigh
Logan Central
Jimboomba

07 3801 0777
07 3826 1888
07 5547 9888
Hotels and nightclubs Office of Liquor and Gaming Regulation (OLGR)
Aircraft Air Services Australia 1300 302 240
Motor vehicle workshops, concrete batching, cabinet makers, sheet metal fabricators, service stations, poultry farms Logan City Council 07 3412 5318
Pool filters, power tools (residential areas only) Logan City Council 07 3412 5318
Barking dogs Logan City Council 07 3412 5318
Home occupations (frequent repairs of vehicles, building of furniture, etc.) Logan City Council 07 3412 5318
Truck parking in residential areas Logan City Council 07 3412 5318
Residential constructions sites 1 house - Logan City Council 07 3412 5318
Subdivision - Logan City Council 07 3412 5269
Large building sites, commercial premises, industrial premises Logan City Council 07 3412 5318
Greenbank Military Camp   Department of Defence switchboard 1300 333 362

As provided in Logan City Council's Local Law No. 10 (Public Health) 1999, a person who causes a nuisance commits an offence.

Residential noise

A residential noise nuisance occurs if it can be heard by an authorised person (a council officer) from an affected building between the following hours for each type of noise.

Building work:

  • Monday - Saturday: before 6.30 am or after 6.30 pm.
  • Sunday/Public Holiday: anytime.

Regulated devices (e.g. leaf blowers, grass cutter, generator, compressor, power tool):

  • Monday - Saturday: before 7 am or after 7 pm
  • Sunday/Public Holiday: before 8 am or after 7 pm

Spa blowers/pool pumps:

  • Monday - Sunday: before 7 am or after 10 pm

Airconditioning equipment:

  • Monday - Sunday: before 7 am or after 10 pm

Refrigeration equipment:

  • Monday - Sunday: before 7 am or after 10 pm

Power boat engines:

  • Monday - Saturday: before 7 am or after 7 pm
  • Sunday/Public Holidays: before 8 am or after 6.30 pm

Refer to the following fact sheets for more information:

Definitions

A residential noise means noise from:

  • carrying out building works for residential premises; or
  • the operation of an air-cooling/heating device, domestic cleaning equipment, a power tool, a domestic pool pump, a plant-cutting device or power boat engine.

An affected building means:

  • a building at which the noise can be heard; and
  • if the noise is made from a building, includes that building.

Penalty

Any person who causes a noise nuisance may receive an infringement notice from Council with an on-the-spot fine of $550. Alternatively, Council may issue the person with a compliance notice or a stop order. Any person who fails to comply with the requirements of a compliance notice or stop order is liable to a maximum penalty of $5,500 or $22,000 respectively.

For further information on noise nuisance, please contact Council on 07 3412 5318.