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Logan Listens…and likes what it hears

Published: 15 November 2016

Logan Listens…and likes what it hears

Logan City Council has maintained a high level of satisfaction with residents in its ‘Logan Listens’ survey.

The survey, conducted independently via randomly selected resident telephone surveys in September this year, is the sixth time Council has sought feedback on its services and facilities.

Mayor Luke Smith said the results indicated people across the City of Logan believed Council was getting things done, and doing them in the best interests of the community.

“Council returned its most impressive results to date the last time we did this survey in 2014 so we are very pleased that the people surveyed this time around have continued to say we are doing a good job,” Mayor Smith said.

“What’s really pleasing for me is that the satisfaction with Logan’s performance in 22 out of 26 key service areas — including waste collection, community consultation and parking enforcement — was better than other comparable metropolitan councils.”

City Treasurer Trevina Schwarz said Council would use the survey results to determine what programs and services it will target for funding in its 2017/18 budget.

“People think we’re doing a good job in a lot of areas, from core services like picking up their bins through to providing free immunisations for children and seniors,” Cr Schwarz said.

“That said, the survey results also show Council could be doing more to support local businesses, protect bushland or undertake community safety programs in their areas.

“Council provides a diverse range of community programs and services so it is important that we do these surveys to check in with people and make sure we are continuing to meet their needs and expectations.”