Logan is listening

Published: 27 August 2018

Logan is listening

What do locals think of Logan City Council’s services and how they’re delivered?

Council will be seeking the answers with a random telephone survey of 800 Logan residents to be conducted from late August to September.

To ensure the survey is comprehensive across the city, it will target a 70/30 split of urban and rural residents aged 18 and over who have lived in Logan for six months or longer.

City Image & Innovation Committee Chair Cr Laurie Smith said the survey is conducted biennially so council can have a clear sense on what services are most important to the community, and receive feedback on how well those services are currently being delivered.

“The survey results will provide us with vital information to ensure we’re meeting the needs of the community,” Cr Smith said.

“This isn’t just a tick-and-flick paper filing exercise that goes nowhere. For example, the 2016 results indicated residents wanted council to do more to maintain local roads.

“This resulted in record roads funding for the past two budgets and a continuing focus on infrastructure to ensure we meet the community’s expectations.

“So I urge anyone who does receive a survey phone call to take the time and give us your honest feedback.”

The survey will be conducted by independent consultants IRIS Research between 27 August and 10 September.

After the survey is finished, a full report will be published on Council’s website.

The findings of previous surveys are available at: www.logan.qld.gov.au/about-council/our-organisation/logan-listens-residents-survey