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Receive Rates Via Email

Opting for rate e-notices is a quick and convenient way to access rates information online. Registration is easy; simply scan the QR code located on your rate notice or visit: and hit the register button.

Once you are at the website follow the three steps listed below and your next rate notice will be conveniently delivered to your nominated email address.

Step 1: Complete the online registration form:

  • Enter your name exactly as it appears on the rate notice, including any spaces and symbols
  • Enter your property’s assessment number, eight digits with no spaces
  • Choose a username, make it easy to remember so you can log in later

Step 2: Check your inbox and click the link (it lasts 48 hours)

Step 3: Choose a password. Use this along with your username to log in.

That’s it! You will now receive rate notices in your inbox instead of your letterbox. You can also login to view them online at any time.

Frequently Asked Questions

What name do I use to register?

To register you must enter exactly what appears on your rate notice, this is located in between the barcode and the mailing address.

Where do I find my assessment number?

The assessment number is the eight digit number located in the top right hand corner of your rate notice, it is to be entered with no spaces (e.g. 12345678).

How many characters can my username contain?

Your username can only have a maximum of 20 characters (including spaces), so make sure you take a look at your username before pressing save because only the first 20 characters you type will show up in the username field.

Can I still have my rate notice sent via post as well as email?

No, we are only permitted to issue one rate notice per quarter, per property. Once you register for email no rate notices will be sent via post unless you deactivate your email registration.

What happens if I am also registered for BPAY View?

You will need to deregister yourself from BPAY View to ensure that your preferred delivery method is used as only one rate notice can be issued for the rating quarter. If you are registered for both at the same time, you will only receive the email.

If I have just purchased a property when can I register to receive my rate notices via email?

You will have to wait until you receive your first rate notice via post before you can register. Rate notices are issued in January, April, July and October each year. You may receive a new owner letter before you receive your rate notice however you will be unable to register off the new owner letter.

If I own multiple properties do I have to have a different account for each property?

No, simply register once using one of your properties’ details and then you can add further properties you own to the account. Please note, you can only add further properties if the name on the rate notice is exactly the same for each account. If this is not the case, you will need to contact Council on 3412 3412 or via email to

Once I register will I get the current rate notice emailed to me?

The first emailed rate notice you receive will be for the following quarter when it is due to be issued. You will not be emailed any notice that has already been issued, however you are able to view all previous rate notices issued to you from July 2017.