Community Support
The City of Logan COVID-19 Local Recovery Plan details the recovery steps and short, medium and long-term timeframes for the Logan community.
Information on where to access a range of community supports during COVID-19 (Coronavirus) is available below:
Health Advice and Resources
| Organisation | Details |
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Queensland Health Find Queensland Government information, health advice and resources for COVID-19. |
Queensland Health website |
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Australian Government Find the latest medical advice, information and the Australian Government response to COVID-19. |
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World Health Organisation Information for Coronavirus disease (COVID-19) infectious disease. |
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Children’s Health Queensland Hospital and Health Service Information on COVID-19 and your child’s health |
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Queensland Government border controls Stay up-to-date with border restrictions and access border declaration information. |
For more information please visit Queensland border closure |
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Services Australia (Centrelink) Information and services to help you if you have been financially impacted by COVID-19. |
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Red Cross Find a range of practical information and tips to maintain your health and wellbeing during self-isolation. |
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National Coronavirus Helpline Call this line if you are seeking information on coronavirus. The line operates 24 hours a day, seven days a week. |
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Emergency Relief Support
Logan Emergency Relief directory
Community support is available for Logan residents facing financial hardship.
The Logan emergency relief directory provides contact details of each emergency relief provider and what sort of support they can offer.
This directory is managed by the organisation YFS and is updated regularly.
View Emergency Relief Information.
Queensland Government Community Recovery Hotline
The hotline assists people who have been advised to quarantine at home by a medical professional, Queensland Health or through government direction and have no other mechanisms for support.
Please call 1800 173 349 if you have no other means of getting food or essential items.
Financial support and hardship assistance
| Resources | Details |
|---|---|
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Australian Government Services Australia A list of payments and services available to individuals from the Australian Government |
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National Debt Helpline Free and confidential advice from professional financial counsellors |
Phone: 1800 007 007 (Monday to Friday 9.30am to 4.30pm) |
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Consumer rights - the latest information on consumer rights, travel and event cancellations in relation to COVID-19 |
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Australian Tax Office (ATO) Information about ATO measures and tailored support during COVID-19 |
ATO measures and tailored support during COVID-19 (novel coronavirus) |
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YFS - Managing money and debts service
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We also provide community education to groups about financial topics such as home energy costs. Managing money and debts Phone: 07 3826 1500 |
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COVID-19 Financial Survival Guide Steps you can take to look after yourself and your family financially during the Covid-19 pandemic |
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Salvation Army Money care Financial hardship assistance |
Phone: 1300 221 993 |
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Logan Financial Literacy Advisory Group (FLAG) Information and resources for people experiencing financial hardship in Logan |
Visit: FLAG's Facebook page |
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Tenants Queensland Tenants Queensland can help you understand your rights as a tenant during the COVID-19 Pandemic |
Phone:1300 744 263 Tip Sheets and other helpful resources |
Department of Home Affairs Information and updates about changes to government support for temporary visa holders. This includes international students, New Zealand 444 Special Category Visa and other visa categories. |
Department of Home Affairs |
| Australian Government COVID-19 International Student Support and Welfare |
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Wesley Mission Logan Homeless Outreach Service For anyone in the Logan area who does not have somewhere stable to live (sleeping rough, couch surfing, etc). This service can help with basic necessities and finding accommodation. |
Phone or text: 0419 294 442 Email: homelessoutreach@wmq.org.au |
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NBN Co Stay up-to-date with NBN Co. and find out how they can support you during COVID-19. |
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Australian Communication's Consumer Action Network (ACCAN) provides all of the TELCO assistance packages to support families and households. |
Talking TELCO |
Translated Resources
| Organisation | Details |
|---|---|
| Access Community Services Support for migrant, refugee and asylum seeker residents to connect to government and non-government programs. |
Call Access Community Services on 3412 8222 and ask for Settlement Services |
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Australian Government Information on COVID-19 is available in a range of languages. There are 63 different languages for the COVIDSafe app. |
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Ethnolink Language Service Translated COVID-19 resources and information in 71 languages |
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Translating and Interpreting Service Book a phone interpreter and other translation support |
Phone: 131 450 |
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Translated COVID-19 information |
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Whatsapp group for multicultural community leaders for direct communication with the Department of Home Affairs about COVID-19. It will help explain government announcements, seek multicultural communities’ assistance in spreading messages through their existing channels and receive their questions. |
To access the group any community leader who would like to be included needs to add the Queensland Home Affairs number (0434 861 883) to their phone contacts or they will be unable to receive the messages sent and then text 0434 861 883 with their name and the community they represent. |
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COVID-19 fact sheets available in a range of languages from the Department of Home Affairs. |
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Department of Health Culturally and Linguistically Diverse messaging regarding Novel Coronavirus (COVID-19). |
Asset library for translated resources for COVID-19. |
| Multicultural Communities Council Gold Coast |
I Speak Your Language is a free Queensland-wide telephone support program that aims to help multicultural Queenslanders feel connected and supported. Each week, you’ll get a call and have a social chat to help you feel more connected with your community and your culture. To join the program call 1800 95 40 40. |
| Culturally and Linguistically diverse communities |
These resources have been prepared to ensure that people from culturally and linguistically diverse backgrounds have access to current, culturally appropriate and translated COVID-19 information. Information for multicultural communities – coronavirus (COVID-19) |
Aboriginal and Torres Strait Islander People
| Organisation | Details |
|---|---|
| Department of Aboriginal and Torres Strait Islander Partnerships resources | |
| Government Palliative Care Resources for Aboriginal and Torres Strait Islander Health | |
| Information and resources from the National Indigenous Australians Agency | |
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Queensland Aboriginal and Islander Health Council Find a range of posters, health tips and information to keep mob safe and stop the spread of Coronavirus. |
Culturally appropriate COVID-19 Resources |
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Metro South Health – Health Equity and Access Metro South Health is working closely with key stakeholders across the community to ensure that the Aboriginal and Torres Strait Islander community have access to current, culturally appropriate and localised information. |
First Nations People COVID-19 Information |
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Brother to Brother hotline There is a new hotline that has been set up to support Aboriginal and Torres Strait Islander men during the COVID pandemic. Brother to Brother is a 24-hour crisis line and it is the only one in Australia that specifically assists Aboriginal men seeking help during the coronavirus crisis. |
Call 1800 435 799 A 24-hour crisis line for Aboriginal Men. |
Seniors support
| Organisation | Details |
|---|---|
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Seniors support An information sheet for older Australians, their family and friends about how to protect older Australians from the spread of COVID-19. |
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Tips for seniors to stay safe online during the COVID-19 pandemic. |
Current COVID-19 (coronavirus) scams COVID-19: online safety tips to help older Australians with social distancing |
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TransitCare Pharmacy Home Delivery Service If you are a senior and do not wish to leave home, but need your prescription medications filled and delivered, TransitCare’s Community Flyers are here to assist. This is a free service. |
Phone the Contact Centre team on 1300 153 636 and let them know you have a prescription to be filled. TransitCare will collect the prescription from your residence. Phone the chemist to order your medication and make your payment over the phone. Advise the pharmacist that TransitCare will be coming to collect your prescription, deliver it to the pharmacy, collect your medication and deliver it back to you. TransitCare will collect your medication from the pharmacy and deliver to your front door. If you are in isolation or do not wish to have contact with your driver, please let the team know when you phone. The driver will deliver your medication back to your front door and phone you to advise it has been delivered. |
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FriendLine FriendLine is for anyone who needs to reconnect or just wants a chat. All conversations with FriendLine are casual and anonymous and its friendly volunteers are ready to talk about anything and everything. |
1800 4 CHATS 6pm – 8pm, Tuesday to Thursday For more information please visit Friend Line. |
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Home Instead Pen Pals Program The Home Instead Pen Pal program is for seniors to stay connected whilst they are in social isolation. The aim is to help boost moral during the pandemic and help the senior community feel connected with others. This program is accessible for all seniors living at home, as well as residents of aged care facilities, hospitals or residential care. |
After Home Instead receives the request, the senior will receive a confirmation email. Once we have received a message from the community, we will forward it to the senior. |
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Dementia Australia If you are living with dementia or caring for someone with dementia and have any concerns about the coronavirus (COVID-19) please contact your doctor or the National Dementia Helpline. |
National Dementia Helpline: 1800 100 500 Dementia Australia |
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Red Cross Red Cross can provide you with a daily telephone call to check on your wellbeing through a service known as Telecross. |
For more information about accessing Telecross as a client, please call Red Cross on 1300 885 698. |
Disability support
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The Disability Information Helpline is available for people with disability who need help because of coronavirus (COVID-19). The Helpline can help families, carers, support workers and services, too. The Helpline is free, private and fact-checked. |
Disability Information Helpline 1800 643 787. The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays. |
| The Australian Government has easy read coronavirus resources for people with disability. | |
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The Queensland Government has a range of information to support people with disability, families, carers and service providers. |
Disability specific support for coronavirus |
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Queenslanders with Disability Network (QDN) How to plan for your own individual needs and situation during COVID-19. |
QDN have developed practical tools, resources and tips for people with disability to assist them and their supporters to be informed and take actions to prepare: |
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National Disability Insurance Scheme (NDIS) COVID-19 Information and support. The NDIS is providing flexible support during this time of you require a change of circumstances due to coronavirus. |
NDIS COVID-19 Support |
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The National Relay Service (NRS) Supports people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. |
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Auslan resources COVID-19 Auslan only video updates accompanied by English text. |
Auslan video updates |
Children and Families
| Program | Details |
|---|---|
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Stronger Together Logan Stronger Together Logan is a safe, reliable, informative space connecting parents, children and community workers across Logan during the COVID-19 Pandemic. |
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Red Cross Like adults, children are navigating something they have never experienced before. Finding the right way to talk to them about COVID-19 can help protect children and reduce their fear. |
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Women’s Legal Service Queensland Over the coming months many women will have questions about parenting matters but they may have difficulty obtaining legal advice. To assist, Women’s Legal Service Queensland have prepared an information brochure. |
Parenting and COVID-19 Information Sheet |
Social Connections
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Program |
Details |
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Logan Phone Buddy Program Feeling isolated, alone, a bit disconnected, or simply wanting to hear a friendly voice and have a chat? The St Vincent de Pauls Society is co-ordinating a Phone Buddy Program which allows callers to link up with a local person. This is not a crisis line and these people are not trained professionals. The service is run by volunteers who wish to support those needing connection in their community. |
Phone: 1800 846 643 (free call), and press one (1) for the menu options. This service is available Monday to Friday, 9am to 3pm. Once connected they may talk to you or ask for your Name and contact phone number. Someone will then call you back. Your, Phone Buddy! |
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Care Army The Care Army is made up of everyday Queenslanders who want to help older people living in the community who may not have friends, family, or neighbours who are able to support them. |
Phone: 1800 173 349
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Helping out your neighbours Resources, ideas and information to assist you to connect and support your neighbours before, during and after COVID-19 |
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Red Cross – COVID Connect COVID Connect is a free service from Australian Red Cross to provide support and community connection to people who are feeling socially isolated as a result of COVID-19. COVID Connect is for adults of all ages. It is available to anyone who is not in regular social contact and is experiencing isolation or loneliness. Note: It is not a service for people wanting assistance with their mental health or those who require assistance in a crisis. |
If you need helping registering, please call the Red Cross Customer Care Team on 1800 733 276. |
Street Services
Do you need a meal, shower or support?
These street services are operating and have adapted to maintain the safety of staff, volunteers and guests during COVID-19. Please ensure you maintain social distancing so they can continue to serve those in need across our community.
Monday
| Time and service available | Address and contact details |
|---|---|
| 8.30am to 11.00am IT and social connection for women and girls |
Centrelink Browns Plains (75-87 Grand Plaza Dr) Phone: 0427 244 685 |
| 9.00am to 12.00pm Shower Service |
28−32 Timms Street, Loganlea |
| 10.30am to 12.30pm Shower, housing support and care packs |
ADRA carpark, 31 Station Rd, Logan Central Phone: YFS Connect 07 3826 1500 |
| 12.30pm to 2.30am IT and social connection for women and girls |
Crisis Accommodation Centre (call for location) Phone: 0427 244 685 |
| 5.00pm to 7.00pm Take away meal |
31 Station Road, Logan Central Phone: 07 3290 3011 |
Tuesday
| Time and service available | Address and contact details |
|---|---|
| 6.00am to 9.30am Breakfast and shower |
61 George Street, Beenleigh Phone: 07 3807 2357 |
| 8.30am to 11.00am IT and social connection for women and girls |
Centrelink Woodridge (21 Station Road) Phone: 0427 244 685 |
| 9.00am to 12.00pm Shower, toiletry and take away meal packs |
28−32 Timms Street, Loganlea Phone: 07 3805 8260 |
| 5.30pm to 6.30pm Meal and fellowship / food hampers (alternate weeks) |
ADRA carpark, 31 Station Rd, Logan Central Phone: 0420 807 573 |
| From 6.00pm Take away meal and winter items |
Cnr of Ewing and Wembley Roads, Woodridge Phone: 0414 987 563 |
Wednesday
| Time and service available | Address and contact details |
|---|---|
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8.30am to 11.00am |
Centrelink Beenleigh (Stock Year Lane) Phone: 0427 244 685 |
| 9.00am to 12.00pm Shower Service |
28−32 Timms Street, Loganlea |
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10.30am to 12.30pm |
ADRA carpark, 31 Station Rd, Logan Central Phone: YFS Connect 07 3826 1500 |
| 5.00pm (approx) Take away meal |
Woodridge Railway Station Phone: 0432 098 534 or 07 3341 0160 |
| 7.00pm to 8.00pm Take away hot and cold drinks and street doctor (care packs available) |
Cnr of Ewing and Wembley Roads, Woodridge Phone: 07 3396 4267 |
Thursday
| Time and service available | Address and contact details |
|---|---|
| 9.00am to 12.00pm Shower, toiletry and take away meal packs |
28−32 Timms Street, Loganlea Phone: 07 3805 8260 |
| 6.10pm to 7.00pm Take away meal |
Beenleigh Train Station (marketplace carpark) Phone: 0401 227 494 |
| From 6.00pm Take away meal and winter items |
Cnr of Ewing and Wembley Roads, Woodridge Phone: 0414 987 563 |
Friday
| Time and service available | Address and contact details |
|---|---|
| 6.00am to 9.30am Breakfast and shower |
61 George Street, Beenleigh Phone: 07 3807 2357 |
| 10.30am to 12.30pm Shower, housing support and care packs |
ADRA carpark, 31 Station Rd, Logan Central Phone: YFS Connect 07 3826 1500 |
| 7.00pm to 8.00pm Take away hot and cold drinks and street doctor (care packs available) |
Cnr of Ewing and Wembley Roads, Woodridge Phone 07 3396 4267 |
Saturday
| Time and service available | Address and contact details |
|---|---|
| 6.00am to 9.30am Breakfast and shower |
61 George Street, Beenleigh Phone: 07 3807 2357 |
| 9.30am to 10.30am Breakfast and fellowship |
ADRA carpark, 31 Station Rd, Logan Central Phone: 0420 807 573 |
| 5.00pm to 7.00pm Take away meals |
31 Station Road, Logan Central Phone: 07 3290 3011 |
Sunday
| Time and service available | Address and contact details |
|---|---|
| 5:00pm (approx) Take away meals |
Woodridge Railway Station Phone: 0432 098 534 or 07 3341 0160 |
For information about emergency and food relief services, please visit the YFS website.
For housing help visit the Logan Housing Service Centre at 11-13 Station Road, Woodridge or phone 07 3086 3700 or call the Homeless Hotline on 1800 474 753.
Grants
COVID-19 Community Response Grants have been created as a quick response grant for local organisations to:
- Address community priorities emerging as a result of COVID-19
- Provide new services to support those effected by COVID-19
- Help manage an increased demand resulting from COVID-19
- Create opportunities for community cohesion and connection and/or
- Support services to meet new approaches for service delivery
Funding available
| Type of grant | Amount |
|---|---|
| Community response grants | Up to $5,000 |
Application timeframes
- Applications are open until June 2021 (or until the funds are expended)
- We aim to let you know the outcome within four weeks of receiving your application.
Eligibility
- Before applying please download and read the eligibility criteria in the Funding guidelines (PDF 326 KB)
- Applications must demonstrate compliance with relevant government regulations regarding COVID-19 to be eligible for assessment.
How to apply
- Once you create a SmartyGrants login you can start your application. Please apply online through SmartyGrants.
- Incomplete applications will not be accepted.
More information
For more information about this grant or advice about your application please call the Community Development program on 07 3412 3412 or email us at communityprojectgrants@logan.qld.gov.au.