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We are committed to ensuring that people of all abilities are able to fulfill their potential in the City of Logan. This page includes links to our Access and Inclusion Plan and information about facilities and services for people living with disability and/or carers.

Access and Inclusion Plan

Access and Inclusion Plan 2019-2022

Our Access and Inclusion Plan 2019-2022 is a four year strategic plan that upholds the rights of people of all abilities by guiding Logan City Council's practices across the organisation and in the community. It includes 84 actions across nine priority areas identified by the Logan community.

An accessible version of the plan will be available for download in May 2019. Alternative versions of the plan will be available upon request.

Access and Inclusion Plan 2017-2018

Our Access and Inclusion Plan 2017-2018 featured seven themes, 111 actions and 21 outcomes that aimed to improve the lives of people living with a disability and promote participation in the life of the city.

An Outcome Report for our Access and Inclusion Plan 2017-2018 is available upon request to Council's Community Development program.

Customer Service Centres and Accessibility

Logan City Council has three Customer Service Centres located at Logan Central, Beenleigh, and Jimboomba.

Find out more about the accessible features at Council's customer service centres.

Accessibility at Logan Libraries

Logan City Council Libraries offer a range of all ability resources including:

  • Accessibility centre
  • Sensory space
  • Audio books, DVD, large print.

Check out the Accessibility page for more information.

To find out what your local library offers visit their homepage.

Getting Out and About

Find information available to assist people living with disability to get out and about in Logan.

Disability Parking

Our parking officers monitor the use of disability parking bays to ensure the spaces are not used by people who do not have a current disability parking permit. Information is also provided on how to obtain a disability parking permit from the Department of Transport and Main Roads.

Find out more about disability parking in Logan.

Programs and Services

We offer a number of programs and services to engage, assist and support people living with disability and/or carers.

Find out more on how you can access the range of programs and services.

NDIS in Logan

The National Disability Insurance Scheme (NDIS) is a Federal Government initiative that will provide all Australians under the age of 65 who have a permanent and significant disability with the reasonable and necessary supports they need to enjoy an ordinary life.

The NDIS has been designed to enhance the quality of life of participants through increasing an individual's ability to take part in everyday activities by having control over the support they receive.

Where do I get information on the NDIS?

Local Area Coordinator

Are you or do you know someone aged 7-65 years?

Carers Qld has been appointed the NDIS Local Area Coordinator to support Logan residents aged 7 - 65 years to access the NDIS. They can help you to understand the NDIS, how to access the scheme, and guide you through the planning process. You can contact them by:

Early Childhood Early Intervention Partner

Do you have a child or know a child aged 0-6 years?

The Benevolent Society are the early childhood early intervention (ECEI) partner in Logan to help support families with children aged 0-6 years who may be experience a learning or development concern.

Every child is different, so families work with an Early Childhood Partner who identifies their individual needs and the support they need to live their best life and engage in everyday activities. Partners connect families to local services like playgroups, day care centres and child health and development programs. Early Childhood Partners can help children and their families with long term support needs to apply for support via the NDIS and develop an ECEI plan.

You can get in contact with them by:

Contacting the National Disability Insurance Agency

If you want to contact the National Disability Insurance Agency (NDIA) you can:

  • Phone 1800 800 110.
  • If you require a free-of-charge translator, interpreter or other assistance, phone 1800 800 110.
  • If you are a Text telephone (TTY) user, phone 1800 555 677 then ask for 1800 800 110.
  • If you are a Speak and Listen (speech-to-speech relay) user, phone 1800 555 727 then ask for 1800 800 110.
  • If you are an internet relay user, visit the National Relay Service website and ask for 1800 800 110.

You can check in with the NDIA via their events calendar page or the Department of Communities, Disability Services and Seniors coordinates a Queensland-wide events calendar for upcoming NDIS information sessions.

The NDIS and employment

The NDIS will roll out across the Logan Redlands area will mean up to 3,876 new jobs across the region over the next few years (WorkAbility, 2017).

The progressive increase in demand and available options for people with disability and the increased investment under the NDIS will require significant growth in the number of workers across the sector and in the range of skills and abilities required to meet new demand, need and expectations.

WorkAbility Qld have released their South East Queeensland NDIS Workforce Action Plan, to find out more visit the webpage.

Visit WorkAbility Qld to find out more about the types of careers in the disability industry.

Disability Support Groups

There are a range of local support groups for people with a disability, their families and carers across the City of Logan to support the transition to NDIS.

To find a group near you download the Logan Community Networks   (PDF 546 KB)list.

If you know of a group that is not currently on the list please email the details to

Accessible and Inclusive Design Fact Sheets

Find information available to assist with the use of Council's planning and development services in regards to accessibility.

Alternative Formats

All Council documents are available in alternative formats upon request.

To request a document in an alternative format contact Customer Service office on 3412 3412 or

Let us know what you think

If you have any suggestions or ideas on how to make the City of Logan a more inclusive and accessible city we'd love to hear your ideas.

You can contact Council via:

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.

  • TTY (Hearing Impaired): Phone 133 677
  • Speak and Listen: Phone 1300 555 727
  • Internet Relay: Connect to National Relay Service.