Prepare Your Business
Is your business prepared for a disaster? Are your staff? If not, then it's time to start planning.
Severe weather events can devastate businesses, however careful planning is the most effective way to minimise the impacts of a disaster and give businesses every chance of a quick recovery.
Logan City Council provides a range of tools and resources to help local businesses prepare ahead of natural disasters. The Top Ten Tips to Prepare your Business Ahead of a Disaster (PDF 3107 KB) brochure is a short guide to help prepare your business and staff and includes a number of key activities that you can do:
- Identify possible risks to your business
- Develop a business continuity plan
- Check that your insurance is adequate
- Have a list of emergency phone numbers
- Prepare an emergency kit
- Develop an evacuation plan
- Ensure enough stock is on hand
- Establish like-for-like help arrangements with other local businesses
- Check your building and ensure it is in sound condition
- Ensure your critical documentation is secure and backed up
The brochure is also available in Easy English (PDF 299 KB).
Business Continuity Planning
Business Continuity Planning helps businesses prepare for disruptions by identifying and managing the possible risks and threats your business may face. A Business Continuity Plan (PDF 978 KB) captures all of the information required to ensure the continuation of your business during and following a disaster or critical incident.
The following preparation checklists can be used during the Business Continuity Planning process to put strategies in place to help cope and prepare your business for bushfire and flooding:
Businesses can register for Logan Early Warning to receive alerts for potentially dangerous weather and bushfires that may impact their area. This service allows businesses to plan, prepare for and take early action to minimise any potential damage that may occur.
Don’t risk your business by being unprepared. Download the planning tools and build disaster resilience by preparing your business and staff ahead of a disaster.
More information on business preparedness can be found below.
- Identify and analyse the possible risks to your business. These may include natural disasters and/or human-caused threats.
- Prepare an emergency kit and keep items where you can quickly and easily access them.
- Consult with local authorities (police, fire and emergency services) to obtain relevant information to develop a business continuity plan (PDF 978 KB).
- Regularly review, update and test your business continuity plan with your staff and store a copy off-site in a safe, disaster-proof location.
- Familiarise yourself with the Logan City Local Disaster Management Plan (PDF 3622 KB) (LDMP).
- Develop a recovery plan to help you get your business back on track if you do experience a disaster.
- Keep staff informed about the unfolding situation.
- Have a task list for your staff to carry out before, during and after a disaster event and ensure that this is regularly reviewed.
- Develop an evacuation plan for your business and test and review the plan regularly to ensure all staff are aware of its contents.
- Work out primary and secondary evacuation routes and exits.
- Have a list of emergency phone numbers, including staff contacts.
Stock and equipment
- Ensure enough stock is on hand to supply your business and customers after an event.
- Identify where equipment and vehicles can be relocated and protected during an event.
- Keep enough spare parts on site to ensure equipment remains operational.
- Plan for possible extended power outages and relocate perishable stock to an alternative location.
- Obtain a generator (if applicable) and fuel to maintain your business during a power outage and after an event.
- Establish reciprocal help arrangements with other local businesses to provide support during and after an event.
- Check your building and ensure it is in a sound condition, especially the roof and eaves.
- Trim overhanging branches, clear guttering and downpipes and remove rubbish near your building.
- Clear your property of loose items that could cause damage if blown around in high winds.
- Treat windows to minimise the damage from flying debris (e.g. tape windows or fit them with metal screens or shutters).
- Check that your insurance is adequate to cover your business in the event of a disaster.
- Check with your insurance company whether there are any specific preparations you need to make prior to an event.
- Regularly review and update your insurance, especially when your business grows or changes.
Business documentation and records
- Ensure your critical documentation (e.g. insurance, financial, legal and identification documents etc.) is packed in a portable, waterproof container.
- Back up your critical data to a portable storage device and store it in a secure location or use cloud storage if applicable.
- Identify what data in your business is important to keep and what is needed to recover your programs and data to ensure your business can operate.
For more information, resources and checklists, visit the Queensland Government’s Business and Industry Portal for disaster resilience and recovery or the State Government's Get Ready Queensland website.
Tourism and Accommodation Providers
Council has developed the Disaster Preparedness for Tourism and Accommodation Providers Guide (PDF 1744 KB) to support and assist local tourism operators within the City of Logan to plan for, respond to and recover from the potential impacts of disasters and emergencies in the local area.
The guide is relevant to accommodation providers such as hotels, B&B’s, motels and privately let tourist accommodation properties, along with operators that have daily visitors who may not be familiar with the area. This guide provides information to support the development of a Business Continuity Plan (PDF 978 KB) that considers not only the impacts to your business, but also to your visitors, and how to support your visitors during potential disaster events.
For more information on Tourism in Logan, visit the Logan Office of Economic Development website.
The Disaster Preparedness and Community Recovery: A Guide for Community Centres (PDF 5638 KB) resource is relevant to community centres across the City of Logan, including facilities that are leased from, or independent to, Council. It was developed to support local organisations plan for, respond to and recover from the potential impacts of disasters and emergencies in the local area.
The guide covers all phases of disaster management, and assists centres to support their clients and local community through the recovery phase after a disaster. This includes information on Recovery hubs, Disaster and Recovery Funding, the roles of other agencies and organisations in Disaster Recovery, and information to support the development of a Business Continuity Plan (PDF 978 KB).
More information on Community Centres can be found on Council's website.