FAQs

What planning has Council done for COVID-19 (Coronavirus)?

Council's Business Continuity Crisis Management Team has been meeting regularly as a precautionary measure.

Business continuity planning involves developing a practical plan for how we prepare for, and continue to operate after an incident disrupts our daily business operations – such as a virus outbreak/epidemic such as COVID-19.

Council has plans to:

  • prepare for a disruption / crisis
  • manage a disruption / crisis
  • recover critical business functions
  • resume normal business operations.

There is a Master Plan for all of Council, as well as a Recovery Plan for each of the Directorates, which outlines essential services for each Branch in Council and what is needed for Council to resume services for the community.

There is no need to be alarmed, but we are preparing in case the situation changes locally.

What happens if the virus spreads further? Will this impact Council operations? What services would reduce if a lot of staff become ill?

Council is monitoring the virus and working with Queensland Health as required.

We will make decisions about our operations carefully and in a considered way.

As part of our Business Continuity planning, each Branch has identified which services are ‘critical’ for the community and how we will keep those going to minimise impact on our community and customers.

What are our contingencies for support agencies that are also impacted?

Our business continuity planning ensures we identify key risk areas in our supply chain and other support agencies and provides ways to eliminate or minimise this risk.

What does it mean that the Local Recovery Group has been activated?

The Local Recovery Group (LRG) has now moved to Stand Up.

This group, under our Local Disaster Management commitments, helps to coordinate the community recovery.

There are four sub-groups (Human-Social, Economic, Infrastructure and Environment) of the LRG, which provide services that may involve effective recovery that requires a range of services operating in a co-ordinated and streamlined way.

The integration of government agencies, non-government organisations (NGOs), government-owned corporations, industry groups, the private sector and whole-of-community is the foundation of recovery.