Rates notices are sent to property owners quarterly. 

The July to September 2020 Rates notices will be issued on 10 August 2020 and will be due 18 September 2020.

This is later than usual due to the delay in adopting our 2020 / 2021 budget.

Rates fund our essential services and community facilities like:

  • roads
  • water
  • sewerage
  • garbage collection
  • parks
  • libraries
  • community centres.

We understand that our city is facing unprecedented times and that our community may be experiencing financial challenges. If you need help with the payment of your rates and other charges, please fill in our Financial Hardship online form

If you have an existing payment plan in place, no further action is required from you and your payment plan will continue as normal. You do not need to complete this form.

To see how we calculate rates, please download the Rates and charges information brochure (PDF 149 KB).