Please fill in the form below to request a rates payment plan.

We understand that our ratepayers may experience financial challenges from time to time. If you need a payment plan or more time to pay, you can:

  • contact us on 07 3412 5230 during business hours (8:00am to 5:00pm), or
  • fill in this form and we will contact you within 7 business days to discuss this with you.

The discount for prompt payment does not apply for payment plans or extension of time to pay.  

If you already have a payment plan in place, you don’t need to do anything as your payment plan will continue as normal.

How would you like us to contact you? (Required)
Do you own multiple properties in Logan? (Required)
Please select a payment frequency (choose one option only) (Required)

For payment options, please refer to your rate notice.

To apply for a pension concession, please see Pension remissions and subsidies.

You can download our Financial Hardship Policy for more information.

Privacy collection notice

Your personal information may be accessed by employees, contractors, and / or Councillors of Logan City Council, and other Government agencies. Your personal information will be handled in accordance with the Information Privacy Act 2009 (Qld) and may be released to other parties where Logan City Council is required or authorised by law to do so. For more information on Council’s Privacy Policy, see Privacy.