Contact Us

You can contact us via the following methods or follow the links below to find our customer service centre locations and opening hours.


Contact phone numbers
Enquiry type
Phone number
General enquiries (Monday - Friday 8 am - 5 pm) 1300 1 LOGAN (1300 156 426) (Logan City landlines only)
07 3412 3412 (mobile)
Water enquiries or to report a leak or fault 07 3412 3412
After hours emergency service 07 3412 3412
Planning & Development
07 3412 5269 or contact a planner

Please note: Council's 1300 number is only for use by customers within Logan City from a landline. When contacting Council from a mobile phone or from outside Logan City please phone 07 3412 3412.


Fax number: 07 3412 3444


Contact email address:

All mail should be addressed to:

Chief Executive Officer
Logan City Council
PO Box 3226
Logan City DC Qld 4114

If you have previously raised a matter or lodged a request for service with Council and have received a decision letter and you are still dissatisfied please refer to Administrative Review.

A-Z Directory

A list of local contact details for a range of enquiry types.

Administration Centre

Council's Administration Centre address and opening hours.

Beenleigh Customer Service Centre

Address and opening hours for Council's customer service centre in Beenleigh.

Complaints Management Process

Council's formal administrative review process called the administrative action complaints process for customers to request a review of decisions made by Council.

Jimboomba Customer Service Centre

Address and opening hours for Council's customer service centre in Jimboomba.

Online Enquiries & Feedback

Email your enquiry or feedback to Council by completing an online form.

Privacy Complaints

How to submit a complaint about a breach of privacy.

Public Interest Disclosures

A Public Interest Disclosure (PID) is a report of a suspected wrongdoing or danger.

Right to Information

Helpful documents to assist you with finding information and accessing documents from Council.