Online services and Improvements
We’re working to make it much easier to do business with us online.
We’re finalising a series of new online tools, services and functions. Soon, you’ll be able find what you need and access our services simply and quickly.
Here’s what’s coming:
|Service or function||What’s changing|
|New Careers section ||We’re providing more information on what it’s like to work at Logan City Council (now live).|
|My Property revamp||You’ll be able to see the status of all services and information relating to your property, from water supply and roadworks, to bin collection.|
|City of Logan app rebuild||We’re making this app more useful and more user-friendly. It will offer quick access to all our services via mobile device.|
|Most popular services available in one click||We know you want to find the information and services you need online without a lot of fuss. We’re making changes to our website home page to make that possible.|
|Introducing live chat and LARA||Sometimes you need help using our online services. We’ll soon have live chat available (with a real person) as well as our new Logan Automated Response Assistant (LARA) for those questions that have quick answers.|
|Improved online services||We’re making changes so that it takes less effort to report an issue online.|
|My Account||We’re introducing a secure customer portal, available 24/7, where you can access all online services through a single log-in.|