After you have lodged your request, you will need to:
put your empty bin out on the kerb until it has been replaced (contractors cannot go onto your property to replace your bin)
the bin will be replaced within 1 to 3 working days
if you live in a complex or have a support service, place your bin where it would normally get emptied.
Changing the size of your waste bin will affect the property owner's rates. If you want to change the size of your waste bin, please contact your real estate agency or the property owner.
If you pay for an extra waste, recycling or green waste bin you can change the size of the bin at renewal time. We will send you a renewal invoice which will explain how you can change the size of your bins before you renew this service for another 12 months.
Your bin must be empty to be swapped. If your bin already has rubbish in it, you can either:
remove the rubbish from the bin and lodge a request for the bin to be replaced, or
lodge a request after your scheduled collection day.
To swap your bin for a different size, please fill in: