After you lodge your request, please put your bin out on the kerbside. If your bin is no more than half-full, it will be replaced within 1 to 3 working days.
Your bin must be less than half-full to be swapped. If your bin is already more than half-full, you can either:
remove some of the rubbish from the bin until it is swapped, or
lodge a request for your bin to be swapped after your scheduled collection day.
Changing the size of your waste bin will affect the property owner's rates. If you want to change the size of your waste bin, please contact your real estate agency or the property owner.
If you pay for an extra waste, recycling or green waste bin you can change the size of the bin at renewal time. We will send you a renewal invoice which will explain how you can change the size of your bins before you renew this service for another 12 months.
If you would like to swap your bin for a different size, please fill in: