Rate notices are sent to property owners quarterly. The proposed issue dates are listed below:

Issue date Due date for payment
16 October 2023 17 November 2023
15 January 2024 16 February 2024
15 April 2024 17 May 2024

Rates fund essential services and community facilities like:

  • roads
  • water
  • sewerage
  • garbage collection
  • parks
  • libraries
  • community centres.

We understand that our city is facing unprecedented times and that our community may be experiencing financial challenges. If you need help with the payment of your rates and other charges, please fill in our Rates payment plan request form.

If you have an existing payment plan in place, no further action is needed and your payment plan will continue as normal. You do not need to complete this form.

To see how we calculate rates, please download the Rates and charges information brochure (PDF 149 KB).