Rates notices are sent to property owners quarterly. Our next rates notices will be sent on 15 April 2020.
Rates fund our essential services and community facilities like:
- roads
- water
- sewerage
- garbage collection
- parks
- libraries
- community centres.
We understand that our city is facing unprecedented times and that our community may be experiencing financial challenges. If you need help with the payment of your rates and other charges, please fill in our Financial Hardship online form.
If you have an existing payment plan in place, no further action is required from you and your payment plan will continue as normal. You do not need to complete this form.
To see how we calculate rates, please download the Rates and charges information brochure (PDF 352 KB)