Rate notices are sent to property owners quarterly. The proposed issue dates are listed below:

Issue date Due date for payment
17 July 2024 16 August 2024
14 October 2024 15 November 2024
15 January 2025 14 February 2025
14 April 2025 16 May 2025


Rates fund essential services and community facilities like:

  • roads
  • water
  • sewerage
  • garbage collection
  • parks
  • libraries
  • community centres.

We understand that our city is facing unprecedented times and that our community may be experiencing financial challenges. If you need help with the payment of your rates and other charges, please fill in our Rates payment plan request form.

If you have an existing payment plan in place, no further action is needed and your payment plan will continue as normal. You do not need to complete this form.

To see how we calculate rates, please download the Rates and charges information brochure (PDF 149 KB).