We are only able to act on certain complaints and share the responsibility of water pollution issues with other government bodies.

Please refer to the information below which outlines who investigates different water pollution types.

Acid sulfate soils

On residential land and some commercial land - contact us for further clarification.

Dewatering

On residential land and some commercial land - contact us for further clarification.

Emergency response

• Local road or waterway - on residential land and some commercial land - contact us for further clarification.
• Main road, highway or motorway - contact your local office of the Department of Transport and Main Roads.
• Major waterway (e.g. river) - contact your local office of Maritime Safety Queensland.

Fish kill

• Less than 50 fish - contact us for further clarification.
• 50 or more fish - contact your local office of the Department of Environment and Science.

Release of contaminants

• Rubbish, cement, oil, paint etc. - contact us for further clarification.
• Bilge water (boat) - contact your local office of Maritime Safety Queensland.
• Soil and sediment from a building or development site – contact us for further clarification. In addition to responsibilities under the Environmental Protection Act 1994, property developers and contractors are subject to requirements of the Planning Act 2016. They may have conditions on their approval about sediment and erosion control.
• Soil and sediment from a State Government or Council development site – contact the Department of Environment and Science.