Home dialysis and medical treatment water concessions
If you use home dialysis or use water to treat a medical condition, you may be eligible for a concession on your water consumption charges.
Our Home Dialysis and Medical Treatment Water Concessions Policy provides relief from water consumption charges associated with a renal dialysis unit or a medical condition that requires treatment involving a significant amount of water.
For more information, please download Home Dialysis and Medical Treatment Water Concessions Policy (PDF 72 KB).
If you own your home, Queensland Health will let us know when we should apply this concession. Queensland Health will estimate how much water you will use, based on your treatment schedule. We will apply a concession based on their estimate.
If you rent your home, you can apply for the concession.
Download and fill in the Home dialysis concession application for tenants (PDF 64 KB). Send your form and a receipt confirming you have paid for the water to email@example.com.
Other medical treatment
You can apply for a concession if you use a large amount of water to treat a medical condition. We will ask you to meet some conditions, please download and read Home Dialysis and Medical Treatment Water Concessions Policy (PDF 72 KB).