Noise that occurs early in the morning, late at night, on weekends or on public holidays can be a nuisance to neighbours.
If you are planning an activity that will make noise, you should let your neighbours know. If your neighbours have any concerns, you may be able to find a way to satisfy them.
If you can't resolve problems about noise, you can make a complaint. We will investigate noise complaints in line with the Environmental Protection Act 1994. In some cases, we may issue a direction notice or on-the-spot fine.
The Environmental Protection Act 1994 sets noise limits for residential areas.
|Type of noise||Times you can make noise|
Building work including:
You must not carry out building work that makes audible noise during these hours:
Regulated devices including:
You must not carry out an activity on premises using a regulated device that makes audible noise during these hours:
This restriction does not apply to building work (as listed above).
This restriction does apply to a person carrying out building work at their residential property, other than with an owner-builder permit.
|Swimming pool pumps and spa blowers (electrical, mechanical or pneumatic)||
A pump cannot be used during these hours:
Background noise is noise that is measured in the absence of the problem noise (for example, when the pump is not on)
Air-conditioning cannot be used during these hours:
Background noise is measured in the absence of the problem noise (for example, when an air conditioner or heater is not on)
Refrigeration equipment cannot be used during these hours:
|Power boat engines – this includes testing, maintenance and flushing the engine||
A power boat engine cannot be operated at a premises during these hours:
Who to contact to report noise issues
|Type of noise||Who to contact to report an issue||Contact information|
Amplified sound including:
|Police||Policelink 131 444|
|Aircraft||Air Services Australia||1300 302 240|
|Hotels and nightclubs||Office of Liquor and Gaming Regulation (OLGR)||13 QGOV (13 74 68)|
|Barking dogs||Council||07 3412 3412 or email at firstname.lastname@example.org|
|Motor vehicle workshops, concrete batching, cabinet makers, sheet metal fabricators, service stations, poultry farms||Council||07 3412 3412 or email at email@example.com|
|Home occupations (frequent repairs of vehicles, building of furniture, etc.)||Council||07 3412 3412 or email at firstname.lastname@example.org|
|Powerboats and jet skis||Council||07 3412 3412 or email at email@example.com|
|Truck parking in residential areas||Council||07 3412 3412 or email at firstname.lastname@example.org|
|Construction sites||Council||07 3412 3412 or email at email@example.com|
|Large building sites, commercial premises, industrial premises||Council||07 3412 3412 or email at firstname.lastname@example.org|
|Greenbank Military Camp||Department of Defence||1300 333 362 (switchboard)|
How you can help to reduce noise nuisances
This tips may help to reduce noise nuisances in your area.
- Limit your hours of use and ask neighbours about when noise disturbs them.
- Only run your pool filters for the time needed to get acceptable water quality.
- Select your equipment carefully and consider the noise level when you buy new equipment. You could try sweeping instead of using a leaf blower, composting instead of mulching, or electric devices instead of petrol engines.
- Consider your location and work indoors or in a shed if possible. Closing windows and doors will reduce noise levels. Work as far away as possible from neighbours, bedroom windows and offices.
- Keep your equipment well maintained – regular maintenance can reduce noise and increase the effectiveness of equipment.
- Install noise-effective fences or barriers – solid fences with no gaps can help to reduce noise levels.
- Use an acoustic enclosure – enclosing fixed equipment in a wooden box with an absorbent lining and ventilation will reduce its noise.
- Consider modifications that could reduce noise, such as mufflers for engine-powered equipment. Contact the manufacturer for advice.