The operational plan helps us deliver our Corporate plan by prioritising our activities.

Each year, we undertake business planning to fine-tune our annual work commitments. We make sure there is the right mix of city-wide enhancements and ongoing city-wide maintenance.

We need to make sure that our planned activities are balanced with our ability to fund the cost of services and infrastructure.

For more information, please download our 2019–2020 Operational plan (PDF 1016 KB).

Quarterly performance reports

Our annual operational plan is assessed regularly to make sure our services are being delivered efficiently, effectively, on time and within resource allocations. For more information, please download the quarterly reports below.

2019-2020 financial year

• 1st Quarter 2019-2020 (PDF 967 KB) - July - September 2019

2018–2019 financial year

• 1st Quarter 2018–2019 (PDF 435 KB) – July – September 2018
• 2nd Quarter 2018–2019 (PDF 449 KB)  – October – December 2018
• 3rd Quarter 2018–2019 (PDF 3.85 MB) – January – March 2019
• 4th Quarter 2018/2019 (PDF 490 KB) – April – June 2019

2017/2018 financial year

• 1st Quarter 2017–2018 (PDF 408 KB) – July – September 2017
• 2nd Quarter 2017–2018 (PDF 461 KB) – October – December 2017
• 3rd Quarter 2017–2018 (PDF 426 KB) – January – March 2018
• 4th Quarter 2017–2018 (PDF 425 KB) – April – June 2018

2016/2017 financial year

• 1st Quarter 2016–2017 (PDF 244 KB) – July – September 2016
• 2nd Quarter 2016–2017 (PDF 232 KB) – October – December 2016
• 3rd Quarter 2016–2017 (PDF 920 KB) – January – March 2017
• 4th Quarter 2016–2017 (PDF 936 KB) – April – June 2017

2015/2016 financial year

• 1st Quarter 2015–2016 (PDF 350 KB) – July – September 2015
• 2nd Quarter 2015–2016 (PDF 351 KB) – October – December 2015
• 3rd Quarter 2015–2016 (PDF 281 KB) – January – March 2016
• 4th Quarter 2015–2016 (PDF 317 KB)  – April – June 2016

2014/2015 financial year

• 1st Quarter 2014/2015 (PDF 226 KB) - July - September 2014
• 2nd Quarter 2014/2015 (PDF 241 KB) - October - December 2014
• 3rd Quarter 2014/2015 (PDF 1661 KB) - January - March 2015
• 4th Quarter 2014/2015   (PDF 280 KB)- April - June 2015

2013/2014 financial year

• 1st Quarter 2013/2014 (PDF 1069 KB) - July - September 2013
• 2nd Quarter 2013/2014 (PDF 206 KB) - October - December 2013
• 3rd Quarter 2013/2014 (PDF 252 KB) - January - March 2014
• 4th Quarter 2013/2014 (PDF 213 KB) - April - June 2014

2012/2013 financial year

• 1st Quarter 2012/2013 (PDF 445 KB) - July - September 2012
• 2nd Quarter 2012/2013 (PDF 442 KB) - October - December 2012
• 3rd Quarter 2012/2013 (PDF 2795 KB) - January - March 2013
• 4th Quarter 2012/13 (PDF 2785 KB) - April - June 2013

2011/2012 financial year

• 1st Quarter 2011/2012 (PDF 463 KB) - July - September 2011
• 2nd Quarter 2011/2012 (PDF 426 KB) - October - December 2011
• 3rd Quarter 2011/2012 (PDF 435 KB) - January - March 2012
• 4th Quarter 2011/2012 (PDF 437 KB) - April - June 2012

2010/2011 financial year

• 1st Quarter 2010/2011 (PDF 361 KB) - July - September 2010
• 2nd Quarter 2010/2011 (PDF 811 KB) - October - December 2010
• 3rd Quarter 2010/2011 (PDF 127 KB) - January - March 2011
• 4th Quarter 2010/2011 (PDF 102 KB) - April - June 2011