Operational plan

The operational plan helps us deliver our Corporate plan by prioritising our activities.

Each year, we undertake business planning to fine-tune our annual work commitments. We make sure there is the right mix of city-wide enhancements and ongoing city-wide maintenance.

We need to make sure that our planned activities are balanced with our ability to fund the cost of services and infrastructure.

For more information, please download our 2019–2020 Operational plan (PDF 1016 KB).

Quarterly performance reports

Our annual operational plan is assessed regularly to make sure our services are being delivered efficiently, effectively, on time and within resource allocations. For more information, please download the quarterly reports below.

2019-2020 financial year

2018–2019 financial year

2017/2018 financial year

2016/2017 financial year

2015/2016 financial year

2014/2015 financial year

2013/2014 financial year

2012/2013 financial year

2011/2012 financial year

2010/2011 financial year