The operational plan helps us deliver our Corporate plan by prioritising our activities.

Each year, we undertake business planning to fine-tune our annual work commitments. We make sure there is the right mix of city-wide enhancements and ongoing city-wide maintenance.

We need to make sure that our planned activities are balanced with our ability to fund the cost of services and infrastructure.

For more information, please download our 2019 / 2020 Operational plan (PDF 1016 KB).

Quarterly performance reports

Our annual operational plan is assessed regularly to make sure our services are being delivered efficiently, effectively, on time and within resource allocations. For more information, please download the quarterly reports below.

2019-2020 financial year

• 1st Quarter 2019 / 2020 (PDF 967 KB) - July to September 2019
• 2nd Quarter 2019 / 2020 (PDF 598 KB) - October to December 2019
• 3rd Quarter 2019 / 2020 (PDF 617 KB) - January to March 2020

2018–2019 financial year

• 1st Quarter 2018 / 2019 (PDF 435 KB) – July to September 2018
• 2nd Quarter 2018 / 2019 (PDF 449 KB)  – October to December 2018
• 3rd Quarter 2018 / 2019 (PDF 3.85 MB) – January to March 2019
• 4th Quarter 2018 / 2019 (PDF 490 KB) – April to June 2019

2017/2018 financial year

• 1st Quarter 2017 / 2018 (PDF 408 KB) – July to September 2017
• 2nd Quarter 2017 / 2018 (PDF 461 KB) – October to December 2017
• 3rd Quarter 2017 / 2018 (PDF 426 KB) – January to March 2018
• 4th Quarter 2017 / 2018 (PDF 425 KB) – April to June 2018