Bins can be emptied any time between 6.00am and 6.00pm on your collection day.
Your bin may have been missed if it:
You will need to remove contaminated or prohibited items from the bin before the truck returns.
Waste collection trucks have GPS and cameras fitted and the drivers use these to record why a bin was not emptied.
Rubbish placed on top of or next to the bin will not be collected.
If your bin was not emptied on your collection day, you can lodge a missed bin collection request online, or call us on 07 3412 3412.
Please put your bin out for emptying as soon as possible, and leave it out until it is empty.