Bins can be emptied any time between 6:00am and 6:00pm on your collection day. To avoid your bin being missed you may want to put it out the night before.
Your bin may have been missed if it:
You will need to remove non permitted items from the bin before the truck returns.
Waste collection trucks are fitted with GPS and cameras. The drivers use these to record why a bin was not emptied.
If your bin was not emptied on your collection day, you can:
Please put your bin out now and leave it out until it is empty.
If the bin was not emptied due to a contractor error, there will be no charge to return and empty the bin. If charges do apply, we will contact you.