Quality Lifestyles (QL) - Quarter 2 2020/2021

Project Target Status Commentary

QL1.1.1 - Develop the Community Infrastructure Strategy Annual Action Plan for 2021/2022. 

Purpose: Outline the priorities of community infrastructure for 2021/2022.

June 2021 On Track This project will commence early 2021.

QL1.1.2 - Deliver construction works of a new PCYC at Cronulla Park.

Purpose: Provide a new facility to encourage increased participation in physical activity.

June 2021 On Track As at the end of the second quarter, construction works are progressing well. The current program indicates the project will be completed ahead of the June 2021 target. This will depend on external providers completing their works, especially Energex.

QL1.1.3 - Construct an outdoor events space and redevelop the Kingston Butter Factory. 

Purpose: Provide a performing arts space and social history museum. It will be a state-of-the-art cultural precinct for community celebration and entertainment

March 2021 Monitor

The project has been running out of sequence as a result of latent site conditions which has caused delays to the project delivery. These delays, along with additional structural works and replacement of existing roof sheeting and gutters which were close to the end of life have resulted in practical completion for the project being extended to June/July 2021. The civil works are progressing well, although delayed by the rain in mid-December 2020. The Heritage Centre is progressing well and fit-out works are underway.

It is recommended that the target date for this project be moved to June 2021.

QL1.1.4 - Complete construction of the Underwood Park Multi Sport Development. 

Purpose: To increase participation in physical activity.

September 2020 Completed

The Underwood Park Multi Sport Development achieved Practical Completion on 24 of September 2020. The facility is being well activated by the lessees with the Meals on Wheels organisation to move in to their new facility in the coming weeks.

Council are currently addressing some issues with drainage of the two storey building and the netball courts with Qbuild and the Principal Contractor through the defects process.

Council is also completing designs to stabilise the banks on either side of the two storey building. Completion of the netball storage shed has been delayed and works will not commence until possibly late December.  

QL1.3.1 - Deliver the outcomes of the Libraries Learning and Discovery Strategy 2019-2023. 

Purpose: Provide meaningful library programming to the community. This will be achieved through the six strategic priorities of:
- access and inclusion
- economic opportunity
- nurturing learning and well-being
- sustainability
- connected community
- embracing life-long curiosity and discovery.

June 2021 On Track

Over the second quarter Libraries have completed the following actions in support of the objectives of the Libraries Learning and Discovery Strategy:

  • Progression of the Libraries and Creative Industries branch community programming 2020 and beyond project. Over the second quarter, the project group developed programming priorities for the first six months of 2021. These priorities will focus on supporting COVID-recovery and key areas of learning for the community. The programs delivered will include a mix of virtual, in-person and hybrid events.
  • Ongoing delivery of online programming including live streaming and on-demand events.
  • Delivery of COVID-safe, face-to-face children's literacy sessions at seven libraries and online.
  • The Libraries and Creative Industries Manager and Library Client Services Program Leader presented a progress update on the outcomes of the Strategy to the City Lifestyle Committee on Wednesday 21 October. The report and presentation were very well received.
  • Bulk deliveries of library items to home library service customers.

The Libraries Learning and Discovery Strategy informs the programming deliverables of the Libraries and Creative Industries' Business Plan. This strategy provides the framework to allow library staff to be guided in the development, implementation and evaluation of purposeful and engaging library programming and community engagement.

QL1.3.2 - Deliver the libraries early years services and 'First Five Forever' initiative. 

Purpose: Support early years and literacy-based development for Logan families with children under five

June 2021 On Track

Over the second quarter First Five Forever has completed the following actions in support of the Libraries and Creative Industries 2020/21 Business Plan:

  • Delivery of COVID-safe, face-to-face children's literacy sessions at seven libraries and online.
  • Participation in 108 community network meetings.
  • Implementation of a book exchange program at five early childhood education centres across Logan City.
  • The coordination of Pathways to Resilience training for Access Community Services staff and Abecedarian training for First Five Forever community partners.
  • Progression of the Logan Little Legends project as part of a State Library of Queensland grant.

First Five Forever aims to support the learning outcomes for all Logan children aged 0-5 years old by providing programs that offer talking, reading, singing, playing, dancing, and moving.

First Five Forever also supports parents and carers to be confident as their child's first and most important educator. This program provides parents with access to resources they need through public libraries and the First Five Forever website.

QL1.4.1 - Deliver a health and wellbeing program for all ages and abilities. 

Purpose: Provide opportunities for residents to take part in physical activities and health and wellbeing programs that are affordable and accessible.

June 2021 On Track The Live Well Logan program delivered 127 weekly health and well-being activities between 1 October and 13 December 2020.

QL1.5.1 - Deliver an Illegal Dumping Team project, funded by the State Government.

Purpose: Undertake key education and enforcement initiatives to reduce waste dumping issues in the city.

June 2021  On Track The Waste Dumping Taskforce continues to deliver positive outcomes with the following year-to-date results:
  • 442 incidents reported 
  • 376 cases closed 
  • 70 successful investigation outcomes
  • 28 Penalty Infringement Notices (PINs) issued
  • 2228.5 cubic metres of waste removed

QL1.5.2 - Deliver actions from the City of Logan Animal Care Strategy 2018-2022.

Purpose: Maintain healthy and safe places and spaces for residents, businesses and visitors.

June 2021 On Track As at the end of the second quarter. actions from the Animal Management Strategy are being delivered. These include:
  • The cat management strategy project is on hold until quarter 4 however;
  • Annual inspections of regulated dog-keeping conditions have proceeded with 100% completion year-to-date.
  • Implementation of the Barking Dog Management Plan has resulted in several successful outcomes.
  • The review of Cat and Dog provisions in Local Law 4 and Subordinate Local Law 4.1 has been completed and is being implemented.
  • The Pet Smart program is being delivered in a COVID-19 safe format with the provision of learning material to schools for their delivery to students.

QL2.1.1 - Deliver the Arts, Culture and Heritage Strategy 2018-2022 action plan.

Purpose: Improve community capacity and the image of the city. This will be achieved across the City of Logan through the five strategic outcomes of:
- development
- engagement
- places and spaces
- partnerships
- communication.

June 2021 On Track 

The five key actions of Creative City: Logan City Council's Arts, Culture and Heritage Strategy 2018-2022 are development, engagement, places and spaces, partnerships and communication. These were delivered through exhibitions, activities, programs, events and activations during the second quarter of the 2020/2021 financial year


The strategy is a whole of council document that states Council's commitment to arts, culture and heritage. It defines the key areas, strategies and actions to guide the management, sites and provision, and plan for its future growth and development. The strategy outlines areas where Council will work to develop more opportunities for the community and its arts, culture and heritage professionals to watch, enjoy and participate in creative activities, with the aim of enhancing quality lifestyle, creative industries and business across the region. It is an integral part of developing the city as an emerging tourist destination.


Development: 14 applications were received and assessed by the Regional Arts Development Fund Committee and eight were approved for funding. 
Engagement: Two COVID-safe 'staggered' exhibition openings were held at Logan Art Gallery. Online gallery presentations continue, work is underway to develop interactive online practical workshops and 'take home' art packs have been developed, promoted and distributed for school holiday activities. 
Places and spaces: COVID-19 safe requirements are being undertaken to ensure visitor safety at all Council venues. 7,715 people attended Logan Art Gallery or participated in outreach activities. 
Partnerships: Creative Industries is partnering with Logan Hospital to provide input into developing an engaging look and feel for the community, as part of the expansion project. Local Studies is partnering with U3A to present programs via their virtual platform. JMC Academy partnered with Logan City Council to present Logan Live Boost professional development sessions. 
Communication: Electronic direct mail invitations and e-bulletins were distributed to residents promoting exhibitions, resources, activities, events and funding. Logan Art Gallery Instagram account now has 865 followers.


Three musicians who attended all six Logan Live Boost professional development sessions received a recording and video prize worth $10,000 from Boost partner JMC Academy. 
Our stories and designs exhibition of artwork by local Aboriginal and Torres Strait Islander artists won 'highly commended' at the Australian Museums and Galleries Association (AMaGA) National Awards and 'highly commended' at Council's Employee Excellence Awards.

QL2.1.2 - Develop and curate content for the Living Museum of Logan at the Kingston Butter Factory Cultural Precinct.

Purpose: Share the stories of:
- our culturally diverse communities
- Logan's Aboriginal and Torres Strait Islander communities
- themes of importance to Logan's people.

 June 2021 On Track


The Living Museum of Logan will tell the stories of the people of Logan. It will be a non-collecting, family-friendly space where residents and visitors to Logan can be inspired and learn about Logan City. 


Interviews were held for the Museum Curator position and appointment of the preferred candidate is underway. 
Research and development continues to be undertaken for the annual program. 
Invitations were sent out to First Nations communities to assist in developing the content and design of the Aboriginal and Torres Strait Islander space. 


Development of the Living Museum of Logan spaces, displays and programs continues.
A well-qualified and experienced candidate for the Museum Curator position will be appointed.

QL2.2.1 - Deliver community services grants that fund community organisations.

Purpose: Support projects that respond to community priorities.

June 2021  On Track 

One community organisation was awarded funding to the value of $3,000 through Council's Community Project Grants program. Community projects run by organisations in Logan have decreased to focus on immediate relief priorities due to COVID-19.

21 community organisations were awarded funding to the value of $74,811.51 through Council's COVID-19 Community Response Grants program. These immediate relief efforts aim to support approximately 25,000 vulnerable people across Logan.

A review of the temporary COVID-19 Community Response Grants was undertaken in November. As a result of this review COVID-19 Community Response Grants ceased on 30 December and a revised Community Response Grant program will be implemented in January 2021.

QL2.2.2 - Deliver a school holiday program for five to 17-year-olds.

Purpose: Encourage young people to take part in active and healthy programs during school holidays.

 June 2021   On Track 

The September/October KRANK school holiday program ran from 19 September to 4 October 2020 and delivered 91 activities, with a total of 1,850 young people attending.  Additional activities were programmed for this school holiday period for the 5 to 11 year old age demographic to address demand. 

Bookings for the January 2021 program opened on 14 December 2020. 

Council engaged with young people across the City to identify what they would like to see delivered during future school holiday periods.  The online feedback survey opened on 18 November and closed on 13 December 2020. 242 responses were received. 

Request for proposals for KRANK opened on 2 November with community members, organisations and businesses invited to apply to deliver activities from July 2021 to June 2022.  Applications closed 6 December 2020.

QL2.2.3 - Coordinate the implementation of the Access and Inclusion Plan 2019 - 2022. 

Purpose: To create a more accessible and inclusive city for everyone.

 June 2021 On Track

The Access and Inclusion Plan 2019-2022 First Annual Progress Report 2019-2020 was endorsed for public release at the City Lifestyle Committee on 30 September. 

The progress report has now been graphically designed and an accessible version will be available on Council's website in January 2021.  

Council's Access and Inclusion Internal Working Group (IWG) met in November where actions of the Access and Inclusion Plan continue to be progressed.

QL2.2.4 - Coordinate the implementation of the Reconciliation Action Plan. 

Purpose: To achieve Council's vision for reconciliation. To increase respect and understanding.

 June 2021  On Track

Council's RAP Working Group met in November to provide input into the final outcome report for the current RAP. 

An internal online campaign for NAIDOC 2020 was held to showcase the importance of caring for and acknowledging Country. 

In accordance with procurement procedures a request for quotation process was implemented to engage a reputable Aboriginal and/or Torres Strait Islander organisation to deliver training to staff.

A RAP outcome report is being finalised, detailing the outcomes against the 55 RAP deliverables over the June 2019 to December 2020 period. The report will be presented to the City Lifestyles Committee in January 2021 and available on Council's website.

QL2.2.5 - Deliver the Community Development Action Plan. 

Purpose: To work with the community to build a more cohesive and connected City of Logan.

June 2021 On Track

From October to December 2020, deliverables continued to be progressed and actioned against all priority areas in the Community Development Action Plan (CDAP). 

Highlights from this reporting period include:

  • Established the Logan Youth Action Group where young people aged 14-24 years from across Logan develop and deliver youth led initiatives in response to identified needs. 
  • Established a First Nations Community Action Group, a partnership between Council, Elders and community representatives. The group will meet quarterly and provides an opportunity for community and Council to partner and engage on relevant priorities to action identified community priorities, as appropriate, within Council's sphere of influence.
  • Established a Cultural Leaders Action Group providing a forum for engagement between Council and leaders from Logan's diverse communities. The group will also progress social cohesion priorities for the city. A draft action plan was prepared and will be progressed in partnership with this group over time.
  • We publically promoted the Christmas donation drives of 14 local organisations through our webpage, social media and networks. This ""Christmas Kindness"" initiative responded to an identified need to support local emergency relief organisations who were seeing an increase in demand, but have not been able to raise funds due to COVID-19. 
  • Seven Community Services e-newsletters were sent to approximately 900 recipients during the quarter. The e-newsletters provide updates to the community on events, training opportunities, funding and resources available.

QL2.3.1 - Implement and evaluate the SafeRoads4Logan, Road Safety Strategy 2017-2021.

Purpose: Encourage safer travel for residents, businesses and visitors.

 June 2021  On Track

During the second quarter, Traffic Services Coordinator continued to meet everyone (1) to two (2) weeks with Queensland Police Service traffic representatives and Department of Transport and Main Roads (TMR) road safety representatives to discuss and develop strategies in response to current crash trends and planned Police traffic operations.

Nominations were submitted to TMR for Vulnerable Road User Program funding for assessing and implementing 40 km/h speed zones in highly pedestrianised road corridors.

QL2.4.1 - Deliver a crime profile that provides a detailed analysis of key crimes in the City of Logan.

Purpose: Help plan community safety and crime prevention activities for the next year.

June 2021   Completed

Throughout this quarter, crime statistics for the Logan Local Government Area have been collected and analysed to identify priority issues, locations and emerging trends through the development of an annual Crime Profile for the City of Logan. Crime statistics for 2019/2020 have also been utilised to develop Divisional Crime and Safety Profiles to help inform planning for targeted crime prevention initiatives for the year ahead. 

These documents have also been distributed to the Mayor and relevant Councillors.

QL2.4.2 - Deliver an awards event.

Purpose:  Acknowledge those who work to create a safer City of Logan:

  • individuals
  • community groups
  • not-for-profit organisations
  • businesses
  • government agencies
June 2021  Completed    

The 2020 City of Logan Safe City Awards were held in November 2020. These awards acknowledge the work of volunteers, not-for-profit groups and government/businesses that have contributed to making Logan more welcoming, inclusive and safe through initiatives, activities or events over the past 12 months.

A total of 12 nominations were received and a total of 7 awards were presented to the community.

QL2.4.3 - Deliver a community survey.

Purpose: Gain an understanding of community perceptions on safety and crime in the City of Logan. This will support planning for community safety and crime prevention activities. It will also determine if the Community Safety Program is meeting the goals identified in the City of Logan Safe City Strategy and Action Plan

June 2021 Completed

Analysis of the 2020 survey results and development of a key findings report for the city and divisional key findings reports for Council's 12 divisions have been completed and distributed to the Mayor and relevant Councillors.  

The city-wide key findings report has been made publicly available to the community on Council's website.

Results from the 2020 Safe City Logan community survey and crime profiles will assist the Community Safety Program in the planning of targeted community safety initiatives for the year ahead.

QL2.4.4 - Deliver expo-style 'building social capital' community hubs that bring together social support networks.

Purpose: Create opportunities for referral pathways for Community Corrections clients and other community members.

June 2021   On Track 

This quarter the Community Safety Program, in partnership with Community Corrections, hosted the first COVID safe Services at the Square Hub at the Beenleigh Town Square. 

Planning has now also commenced for 2021 Hubs. Dates and locations to be confirmed in January 2021.

QL2.4.5 - Install and replace CCTV safety cameras as scheduled.

Purpose: Ensure continued successful operation and expansion of the Logan Safety Camera Program network.

June 2021  On Track The Logan Safety Camera Program capital works and replacement schedule for 2020/2021 remains on track. Highlights of the work undertaken during the last quarter includes:
  • Integration of CCTV cameras from the Logan Art Gallery, Bethania Aquatic Centre and Browns Plains Waste and Recycling facility into the Logan Safety Camera Program Monitoring Room.

QL2.4.6 - Deliver a new Safe City Strategy and Action Plan. It will replace the current 2016-2020 Strategy and Action Plan.

Purpose: Provide tangible actions for the Community Safety Program that will help create a safer City of Logan.

December 2020     Completed

The draft City of Logan: Safe City Strategy and Action Plan 2021-2025 was available for community consultation for a period of three weeks, from 17 September 2020 to 11 October 2020.

Once the community consultation period had closed, community feedback was analysed and appropriately incorporated into the draft Strategy and Action Plan.

The final version of this document was adopted by the City Lifestyle Committee on 10 November 2020.

QL2.4.7 - Deliver at least 48 targeted crime prevention and community safety activities. Four will be delivered per division each year. These will respond to crime and safety concerns of each local community.

Purpose: Increase community safety and positive community perceptions about crime and safety.

 June 2021    On Track 

As the majority of the targeted divisional activities are delivered in a face-to-face format, the COVID-19 pandemic and the restrictions imposed by the Federal and State Governments regarding community events and activities have had a significant impact on the activities that the Community Safety Program had planned to deliver throughout 2020. Despite this, throughout the October – December 2020 quarter, the Community Safety Program delivered 18 COVID safe targeted community safety and crime prevention activities.  

Planning for 2021 targeted divisional activities will commence in January 2021. Results from the 2020 Safe City Logan community survey and crime profiles will assist the Community Safety Program in the planning of targeted community safety initiatives for the year ahead.

QL2.4.8 - Deliver expo-style 'Youth Street Hubz' focused on young people. These will bring together social support networks for young people across the Logan community.

Purpose: Create opportunities for referral pathways for Youth Justice clients and other local young people

June 2021     On Track    

Due to COVID-19 social distancing restrictions and in consultation with our partners, the Youth Street Hubz initiative has been put on hold until 2021. 

In November 2020, the Youth Street Hubz working group met to begin planning for next year's Hubz. Since then, Hub dates and locations have been confirmed for 2021, with the first event scheduled for 1 February at Crestmead Skate Park.