Waste and Resource Recovery

Service Service description Service standard

Dead animal collection

Removal of dead animal/s from public areas e.g. roads or footpaths

Removal within 1 business day after the day of lodgement

Missed bin

Collection of missed or half emptied bin/s

Bin/s collected within 2 business days after the day of lodgement

New / cancelled bins

Delivery of new bin/s or cancellation of bin/s

Bin/s delivered to property with 2 business days after the day of lodgement

Damaged bin

Replacement or repair work to damaged bin/s

Replacement or repaired bin/s within 3 business days after the day of lodgement

Stolen bin

Replacement of stolen bin/s

Bin/s delivered to property within 2 business days after the day of lodgement

Missed kerbside collection

Collection of missed kerbside collection

Missed kerbside collection within 10 business days after the day of lodgement