Don't rush to flush

If you put toxic or non-biodegradable waste down your toilet or sink, it could cause sewage overflows and damage to your sewerage pipes. You could end up with expensive plumbing bills to unblock or repair your pipes.

If you dispose of things the right way, you’ll reduce the risk of damaging your sewerage pipes, our sewerage network and the environment.

We’ve produced a three-part video called Don’t Rush to Flush, which gives you information about the best ways to dispose of waste. The videos explain common misunderstandings about waste and show exactly what you can flush down the toilet, tip down the sink or pour onto the lawn.

Betty Wipe

Our Betty Wipe video looks at the problems that wet wipes can cause. 

Wet wipes, flushable wipes, baby wipes and makeup wipes may flush down your toilet easily, but they don’t break down like toilet paper. They can block pipes and create costly plumbing problems for residents. We spend around $140,000 every year clearing blocked pipes in the sewerage network. Residents are responsible for the costs of any blockages on their property.

Dwayne Pipe

Our Dwayne Pipe video looks at what can be safely tipped down the sink. You can find out how to dispose of hazardous chemicals through our waste disposal services.

Ben Spiller

Our Ben Spiller video focuses on the correct way to dispose of fuel and oil. It shows you how the incorrect disposal of fuel and oil could contaminate our drinking water.

You can find out how to dispose of hazardous chemicals through our waste disposal services. For more information, please download the How to avoid chemical contamination of your water supply factsheet (PDF 127 KB).

We have posters available to download to help share information about the correct disposal of waste.

For more details, please read through the information below or download our Don't Rush to Flush Guide (PDF 44 KB).

In the bathroom

Only flush toilet paper, pee and poo.

Do not flush wet wipes, paper towels, sanitary items, nappies, rags or cotton buds. Wrap this type of waste and place it in the garbage bin. If you have unused medicines, return them to your local pharmacy for safe disposal.

In the kitchen

Collect solid food waste, coffee grinds and tea leaves and put them in the garbage bin or compost.

Place cooking oil, grease or fat in a sealed container and put it in the bin. After cooking, wipe the frying pan with a paper towel and place it in the bin.

In the garden

Put weed killers, fuels and engine oils in a plastic container and take them to one of our local waste disposal facilities.

Chemicals that are sprayed or tipped on the ground can be absorbed by household pipes and can affect drinking water.

In the garage and laundry

Chemicals, paint and cleaning products can corrode the pipes on your property and in our network. This can lead to expensive repair bills.

Place unused chemicals, paint and cleaning products in a plastic container and take them to one of our local waste disposal facilities.