Operational plan report - Quarter 1, 2024 / 2025

• reviewed feedback from Directors and Managers on the previous survey
• researched other Local Government approaches to Residents Surveys (Gold Coast, Brisbane, Moreton Bay)
• consulted with Community Engagement to help develop survey options
• requested two high level quotes, and further information from the previous supplier to deliver like for like, an option to change the questions, and details of Councils against whom our results will be benchmarked
• additional quotes sourced to inform options analysis
• finalised an options analysis paper for presentation to Council's Executive Leadership Team in November 2024, to guide direction for delivery of the Survey.

• In partnership with Jigsaw, the Records Management Program employed 2 part time employees with disabilities earlier this year, with one being extended to continue until 31 December 2024. The staff member is gaining skills and experience in records operational tasks and print room product finishing.
• People with disabilities participated in work experience at 3 libraries.
• New braille and large print magnets were developed for Home Library Clients and made available at all libraries.
• Finalised the social sensory story for Logan North Library which is availableonlineor in hard copy at each library.
• The Accessibility Centre at Logan North Library had 1,128 visitors, and a there was a soft launch of the updated Sensory Room at Marsden Library which now includes a fibre optic fountain and STEM board.
• A bus shelter upgrade, including installation of approximately 40 new shelters, is underway in partnership between Council and TransLink.
• A new footpath data acquisition survey commenced in 2024.
• The Community Safety Program supported Uniting Care and family and disability support services to deliver a Family Fun Day as part of Child Protection Week.
• The Economic Development Program engaged with 15 local tourism and hospitality businesses and internal teams to develop content for the Accessible Tourism page on theExplore Logan website.A range of businesses and experiences were audited by Spinal Life and will be included in a Brisbane Region Destination Accessibility Guide later this year.
• The Kingston Butter Factory ans Cultural Precinct was awarded 'Accessible Venue of the Year' at the 2024 Queensland Music Awards.
• The Beenleigh Aquatic Centre employed a person in a wheelchair, as supported by the Mayor's Employment Taskforce.
• Council's Community Development and Economic Development Programs partnered to support the Fresh Futures 2024 Expo to link young people in Logan living with a disability to employment and community participation opportunities.
• The Community Development Program are working with BEST Weekly News team, young adult residents living with a disability, to create a video series on the role of Council in community. Four interview/ filming sessions have been scheduled, covering City Safety and Liveability, Parks, Libraries, Venues and Events
• Council signed up to become a member of the Sunflower Initiative, a global initiative promoting inclusivity for people with hidden disabilities.
• The Community Planning Program has commenced planning to conduct accessibility audits on all community and sporting facilities that are part of the Sports and Community Infrastructure branch asset list.
• The new Logan Indoor Sports Centre (announced recently) will be universally accessible and will be able to accommodate a range of sports including wheelchair rugby, sitting volleyball and wheelchair basketball.

• 28 successful applications
• $35,590.68 in funding allocated.

• 13 successful applications
• $86,816.80 in funding allocated
• A list of grant recipients is available on ourwebpage.

Community Development Funding (CDF):

• 4 successful applications
• $25,634.00 in funding allocated
• A list of grant recipients is available on ourwebpage.

• The Logan Youth Action Group (LYAG) hosted their inaugural networking breakfast with the Mayor, Councillors, and senior staff to learn about leadership and decision-making at Council. 15 young people, 5 Councillors and 6 staff attended.
• Community Development supported LYAG members to partner with the Logan Seniors Network to develop a first draft of their Logan Seniors Digital Guide.
• 3 working bees took place at Jimboomba Community Garden with 8 LYAG members volunteering.
• 10 Logan Youth Action Group (LYAG) members attended a workshop about how to engage older people in using technology. The workshop was delivered by a local volunteer.
• 8 LYAG members volunteered at the Uniting Care Family Fun Day for Child Protection Week.

• Protect public health and safety
• Uphold the amenity of neighbourhoods and mitigate property damage
• Prevent unnecessary environmental harm or nuisance
• Provide good governance, accountability, community education and enforcement for any confirmed breaches of the Local Law.

• Project Name: PC2.4.2 - Targeted local law reform to improve city amenity and public health and safety
• Purpose: To ensure that local laws relating to public health, city amenity and public safety adequately respond to evolving community need.
• Action: Prepare a report to Council to propose to make a Local Law and develop a Local Law Reform policy direction and community engagement plan.
• Outcome: Increased city liveability resulting from greater definition of regulatory compliance and enforcement actions and incorporation of emerging nuisances to respond to future need.
• Target date: June 2025

• phase 1 community engagement activities undertaken
• initial meeting with First Nations group Danggan Balun
• fish and geomorphic site assessment completed
• baseline water quality monitoring completed
• engagement with Mabel Park State School and Mabel Park State High School commenced.

• maintenance works were undertaken at previously planted Logan and Albert River restoration sites
• infill planting was undertaken at Logan River Parklands, with 550 tubestock planted in September 2024
• project planning for additional sites is underway.

• ongoing maintenance works on 100 hectares of planted land
• site preparation works at Bahrs Hill Park and Denaman court
• planting of over 25,000 trees at Ooah and Mundoolun parks.

• 1,135 members in total, participating in the program
• 29 new Habitat Connections members joined the program (2 de-registrations) - 626 properties in total
• 25 new Land for Wildlife properties were registered (6 de-registrations) - 509 properties in total
• formal agreements remain at 30 (Voluntary Restoration Agreement, Voluntary Conservation Agreement and Voluntary Conservation Covenant)
• 16 Land for Wildlife property revisits were conducted
• 406 individual community engagement interactions were provided to ECP members
• 110.06 hectares were added to the Land for Wildlife habitat network, bringing the total to 6556.85 hectares
• 7 threatened species were recorded on Land for Wildlife properties including a koala, swamp tea tree and a tusked frog (19 threatened species have been recorded in total)

• Approximately $18.2 million (58%) worth of projects are in construction
• $2.5 million (8%) of projects are complete
• There is approximately $6.7 million (21%) of projects currently in design or pre-construction phase.
• The remaining 13% are in scoping and planning stage.

• Beenleigh Aquatic Centre Demolition
• Homestead Park/Forestglen Park/Alexandra Clark Park Toilets
• Bishop St Park/Lowe Oval Field lights
• Wilbur St Solar Panels
• Jimboomba Park Clubhouse
• Middle Green roof replacement
• Chris Green Clubhouse.

• The Australian Poetry Festival Logan Heat was held on Thursday 19 September. This was the first year the slam workshop and the Logan Heat were held at the Kingston Butter Factory. There were 7 participants at the slam workshop, 13 competitors for the Logan Heat and 40 audience members. The winner with the most points was Daisy Hill resident, Justin Geange.
• 72,611 residents visited our 9 library locations in September, and we joined 1,815 new members.
• Our community loaned 189,380 items including books, magazines, CDs and DVDs.
• Our library staff facilitated 70 tech help sessions which supported 796 community members.
• 4,093 community members accessed free wi-fi across the 9 library locations and 9,772 community members accessed the internet on computers within the libraries.
• 83 local small businesses accessed the HIVE co-working space.
• For those unable to access our libraries, 412 individuals including 23 aged care facilities and 26 retirement villages received home delivery services.
• Our library service was supported by (library 171 volunteers) community volunteers who donated 330 hours of their time.
• 6,766 community members connected with staff at 358 programs to improve sustainability, learning and wellbeing.

• Libraries Learning and Discovery Plan 2024-2028 was endorsed by Council and is preparing for the 'Have Your Say' consultation process.
• Delivery of face to face library programming and events for children and adults, with 25,704 attendees
• Library loans of 588,165.
• Delivery of home library service to 473 individual library members and 23 aged care facilities.
• Library visitation of 274,852 community members.
• 2,593 programs delivered in support of library programming and community engagement outcomes.

• Creative Industries worked with the Disaster Resilience team to host a Psychological First Aid workshop for local creatives and a Creative Recovery Stitching training workshop at the Kingston Butter Factory in which 12 people participated.
• Artwaves 2024 exhibition opened at the Logan Art Gallery featuring over 300 local high school students' art works.

• Logan Artist Soft Pitch event on 16 August at the Kingston Butter Factory Cultural Precinct, with 31 attendees
• School tours at Logan Art Gallery, Living Museum of Logan and Mayes Cottage, with 760 attendees
• Grug School performance on 21 August at the Kingston Butter Factory Cultural Precinct, with 480 attendees
• Youth Alive Wonderworld event on 30 August at the Kingston Butter Factory Cultural Precinct, with 5400 attendees
• 883 people visited the 'Brett Whiteley Inside the Studio' exhibition at Logan Art Gallery
• 'Progression Playground' exhibition opening at the Living Museum of Logan, with 106 attendees
• 'Brett Whiteley: Inside the Studio' exhibition opening, teachers preview and first weekend, with a total of 869 attendees.

Deliver new community facilities and infrastructure

• Council continued to work with the Queensland Government and Games Venues and Legacy Delivery Authority to progress and finalise the Detailed Business Case for the Logan Indoor Sports Centre. In September the Australian and Queensland Governments announced funding to build the multipurpose 9-court indoor sports centre in Logan Central. Council and the Games Delivery Authority executed one of the project agreements (Initiative No.1).
• Internal discussions commenced relating to carbon offset programs (Initiative No. 8).
• Stimulate economic growth
• Progress was made on the short-term accommodation study to understand demand drivers and delivery constraints (Initiative No.11)
• Discussions commenced with industry specialists regarding attracting pre-games training camps (Initiative No. 13).

Improve the health of Logan residents

• Council supported an NFL Flag Come and Try day in July, with a second event scheduled for the second quarter of 2024/25 (Initiative No.10).
• Leverage the cultural diversity of the Logan community
• Working with partners to investigate barriers to volunteerism across multicultural groups (Initiative 4).

• deliver new community facilities and infrastructure
• stimulate economic growth
• improve the health of Logan residents
• leverage the cultural diversity of the Logan community.

• Loganlea Road Upgrade from University Drive to Pacific Motorway (6 lanes)
• Chambers Flat Road Upgrade, Chambers Flat from Mount Lindesay Highway to Kings Way
• Stormwater drainage upgrades to Stage 1 and 2 of the Cowper Avenue Catchment Master Drainage Project, Eagleby
• Stormwater drainage upgrades to Stage 1 to 5 of the Kelly Street Catchment Master Drainage Project, Eagleby
• Stage 2 of local road kerbing and stormwater drainage upgrades to streets in Jimboomba (Anders Street, Cross Street, Spring Street and Manning Street)
• Leopardwood Road Local Road Upgrade, Cedar Grove
• Cinderella Drive Shared Path, Springwood
• Dennis Road, Cinderella Drive and Barbaralla Drive, Springwood Intersection Upgrade
• Park Ridge Road, Clarke Road and Lindenthal Road, Park Ridge Intersection Signalisation
• Teviot Road and Cusack Lane, Riverbend and South Maclean Intersection Signalisation
• Grand Plaza Drive and Eastern Drive Shared Path, Browns Plains.

• Way2Go audit report was prepared and reviewed by Transport and Infrastructure Planning programme; the consultant has addressed comments and provided an updated draft. Audit report not yet shared with internal stakeholders.
• A funding source for Council project managers has been identified.
• Proposed scope for strategy refresh has been drafted but not yet presented to Council's Executive Leadership Team (ELT).
• A funding source for the refresh has yet to be identified. For this reason, the project is being reported as 'monitor'. Financial year 2025/26 Service Enhancement is likely to be submitted with the interim period used to agree on scope and to undertake procurement.

• report drafted ready for review
• consultation undertaken with Council's Rates Department (Rates) to provide input
• initial assessment of data completed
• continuation of review of report with Rates.

In the first quarter of 2024/25, the following initiatives were undertaken towards strengthening the safety and wellbeing of the Logan community:
Voluntary Home Buy Back Scheme

Activities conducted:

• demolition / removal of properties in Packages 3 – 6 progressed
• liaison with various stakeholders – Logan City Council Properties, Abyss Demolitions, Buildable Approvals
• property inspections
• reporting to key stakeholders.

Challenges encountered:

• lack of internal notifications of completion of internal works (removal of water meter and/or sewer capping) – this was addressed by constant follow up.

Guardian Incident Management System

Activities conducted:

• Guardian Incidence Management System enhancements: Meetings with Vendor, conducted testing
• support tickets – communication with vendor re: new tickets, follow up, testing and closeout
• maintenance and updates – Users, Configurations, creation of templates
• Flood Intel System – meeting with River and Catchment Engineering re Flood Intel System project status and training requirement

Challenges encountered:

• development cycle – Development & Quality Assurance to deployment to Training environments.

Lessons Management

Activities conducted:

• Community and Corporate Resilience Standard Operating Procedure - finalised
• followed up existing Lessons Management actions / tasks outstanding.

Training

Activities conducted:

• LDCC Refresher training
• 2024 Guardian Incident Management System training
• DLC training
• Internal Cyber Security Training.

• Elders, Aboriginal and Torres Strait Islander organisations and Queensland Police Service representatives' engagement was held 9 September at Logan Central, to discuss the development of a 'First Nations disaster resilience strategy'.
• An Elders co-design meeting with Jinndi Mibunn (an Aboriginal and Torres Strait Islander not-for-profit organisation) was held at Eagleby on 10 September. The meeting provided an opportunity for co-design of the upcoming Jinndi Jarjums Emergency Service Event.
• An Emergency Services logistics meeting for Jinndi Jarjums emergency services event was held online on the 11-9-24.
• A Jinndi Jarjums Emergency event, an Identified event for young Aboriginal and Torres Strait Islanders from the Jinndi Milbunn school holiday program and Foster Care program, was held on 18 September. Project partners included Jinndi Milbunn, Rural Fire Services, State Emergency Service, Queensland Fire Department and Queensland Police.The event provided an opportunity for young Jarjums to learn about emergency services, vehicles and equipment, and the people behind the uniform.
• A meeting was held with Public Safety Training & Response Group Pty Ltd on the 13 September, to discuss the services they provide.
• A presentation was provided on 17 September to all Councils, about the City of Logan - Voice of Students in Disaster Resilience' project, at the Get Ready Queensland, all Councils online meeting.
• A meeting was held with Bunnings Underwood team on the 17 September, at their request, to develop an event in October for 'Get Ready Week'. We will partner with Bunnings to deliver a children's get ready activity on 5 October, and handout emergency plan booklets to families.
• The Resilience and Recovery Officer attended the National Gathering First Nations Disaster conference, held 24 to 26 September.
• A 'Whose Responsibility Is It' workshop was delivered at Yarrabilba on the 27 September.

• Additional in-depth analysis of performance data for removal of litter and illegally dumped items to identify the benefits of consolidating those services into one service owner.
• Development of a discovery action plan for the interbranch service level agreement initiative prior to taking it to the Gate 1 Gateway Moderation Team (GMT) meeting. The GMT determines how complex an initiative is, i.e., the initiative tier. This in turn drives the supporting documentation of an initiative.

• Leaders are undertaking sessions with their teams to understand specifics and put meaningful actions in place.
• Workforce planning
• Organisational workforce plan data collection is underway. Operational workforce plan support is being provided upon request. Next steps include progressing the Policy through the correct processes.
• Excellence in performance
• Training is well underway, with 520 leaders and employees trained in the new way of working.
• Succession management
• Business critical roles have been identified through business continuity plans. A business engagement schedule has been planned.

• Commenced analysis of the capabilities in the leadership levels against existing leadership programs. The Program Leader Academy is running as intended, and remaining Organisational Proficiency modules have been completed and launched.

• workshop conducted, positive feedback received
• TechOne on track.

• TechOne progressing
• Humanforce progressing.

• EAMS team coordinating, validation ongoing
• Roads and Water configurations reviewed.

• business engagement established
• Enterprise 10.9.1 in testing.

• integration stream and Boomi platform ready.

• data stream established
• migration analysis started.

• control packs under development
• SharePoint content and training workshops progressing.

• onboarding, testing, and upgrades progressing.

Program Management

• health check, budget, and schedule on track
• governance ongoing.

• The annual traineeship and apprenticeship process kicked off in July and is on track for the quarter.
• Bidding outcomes for 2025 positions have been shared with the business. Background work to set up positions to match the Award conditions completed with HR teams.
• Preparation for the current year 2024 Traineeship and Apprenticeship Awards night is continuing. A coordinator position is temporarily vacant due to medical leave. This is expected to be resolved by mid-October. Some general business activities for the management of the 2024 cohort have fallen behind as a result of the resource constraint, however all critical items are on track.

• The employment pathways project plans were drafted and put in motion in July.
• At the end of the quarter, the research phase was completed on all initiatives.
• Market and industry analysis, as well as a review of internal Council operations relating to these initiatives, has been conducted.
• Findings have been drafted into Discovery reports and are scheduled for review with People and Culture Leaders in October.
• Next steps will include Council's internal gateway approval and planning of the project schedule.