Plumbing applications and inspections
The following information may be helpful for domestic and commercial plumbing and drainage applications and enquiries. You can also contact our team for more information.
Application forms and lodgement
The table below lists the forms you need, and if a fee applies for plumbing and drainage services.
You must include with your application any supporting documents listed on the forms, for example, an evaluation report for on-site sewage and greywater facilities.
To allow us to start assessing your application as soon as possible it needs to be properly made according to the rules in the Plumbing and Drainage Act 2018. Find out more in our lodgement and properly made Form 1 applications fact sheet or contact our team.
Lodging your application
- Lodge online, some types of applications can be lodged online, as listed in the table below
- Lodge by email at council@logan.qld.gov.au
- Lodge by post to Chief Executive Officer, Logan City Council, PO Box 3226, Logan City DC QLD 4114
- Lodge in person, you can lodge your application at your nearest Customer service centre.
To see applications you have previously lodged (from 1 July 2018), please see My plumbing and drainage applications.
Fees, charges and payments
To find out what fees apply to your application you can:
To confirm the fee before you lodge your application email council@logan.qld.gov.au.
Payment options
Plumbing and drainage application fees are payable when an application or request is lodged. As part of the lodgement process you can choose to how to pay:
- Pay online by credit card when you lodge your application.
- Pay online using the online payment reference number located at the bottom of the notice of account.
- BPay us with a savings or cheque account using the biller code and reference number located at the bottom of your notice of account (there is a limit of $500,000 for each BPay payment; you can make multiple payments if needed).
- Email council@logan.qld.gov.au, an officer will call you for your payment by credit card.
- Direct deposit (this option applies to large business customers with multiple transactions). To arrange direct deposit, please email council@logan.qld.gov.au.
- Post a cheque or money order to Logan City Council.
- In person at one of our customer service centres by cash, cheque, money order or Eftpos.
A merchant surcharge fee of 0.34 percent will apply to all online payments.
Plumbing and drainage inspections
Plumbing and drainage inspections are conducted Monday to Friday from 7:00am to 4:00pm.
You can book a plumbing and drainage inspection online or by calling us on 07 3412 4840 between 8:00am and 5:00pm. Please note:
- you can request an inspection outside of our normal inspection times, but an additional fee will apply
- to book an inspection for the next day, you must book by 12:00pm the day before
- to change an inspection time, you need to give us one hour notice before the agreed inspection booking
- a re-inspection fee will apply if you have booked an inspection but do not attend, or if the work is not finished in time for the inspection. The fee will need to be paid and a new inspection time will need to be booked.
The plumbing and drainage application fee covers assessment and normal inspection costs but does not guarantee approval.