Policies

Overview

The policies listed have been adopted by Logan City Council and are subject to regular review.

Asset and services management policies

Policy	Policy objective
Asset and services management(PDF, 172KB)	Principles to manage infrastructure services and physical assets that we own or control.
Non-Current Asset Accounting Policy(PDF, 226KB)	Principles for the financial management of Council’s non-current assets.

Business and licensing policies

Policy	Policy Objective
Eat Safe Logan inspection frequency, administrative review and regrade policy(PDF, 237KB)	To outline the inspection frequency and guidelines for the Eat Safe Logan administrative review re‐grade assessment procedures.
Food Act 2006 - Eat Safe Logan food licence incentive scheme(PDF, 184KB)	To outline fee discounts available under our Eat Safe Logan food licence incentive scheme.
Gaming machines(PDF, 215KB)	To outline the framework to use when deciding on an application to introduce gaming machines on land owned or controlled by us.
Incentives for business attraction(PDF, 181KB)	Framework for offering incentives to businesses looking to expand or re-locate in Logan.
Liquor licensing(PDF, 204KB)	To outline our overall position about giving advice to the Office of Liquor and Gaming Regulation and approval of community liquor permits.

Community policies

Policy	Policy objective
Temporary use of City Administration Centre Precinct(PDF, 189KB)	To make sure appropriate conditions are applied when approvals or refusals are granted for applications to use parklands and car parks surrounding the City Administration Centre to hold temporary events or functions run by individuals or organisations other than Council.
Administration of complaints on unlawful election signs(PDF, 159KB)	To outline the procedure to follow when responding to complaints about election signs
Animal management - surrendered and unclaimed animals - sale auction, rehoming, transfer to welfare agencies or other disposal(PDF, 301KB)	Guidelines for the sale, auction, re-homing, transfer to welfare agencies or other disposal of surrendered and unclaimed impounded animals.
Animal management - unidentified impounded cats and dogs registration and microchipping(PDF, 184KB)	To make sure that all impounded animals are registered and microchipped when they are claimed. To penalise owners whose animals are repeatedly impounded.
Community benefit fund(PDF, 61KB)	To guide the allocation of money from the Community Benefit Fund.
Community electric vehicle charging stations on Council land policy(PDF, 228KB)	To support the provision of community electric vehicle charging stations (EVCS) on Council land.
Community engagement(PDF, 193KB)	Guidelines to follow when conducting community engagement activities.
Community gardens policy(PDF, 175KB)	Process for how we will assess requests for community gardens on land that we own.
Complimentary rodent bait distribution(PDF, 153KB)	The process for providing free rodent bait to residents and collecting information about rodent infestations.
Cultural development(PDF, 209KB)	To outline the principles to guide integration of cultural development into Logan City Council processes, procedures and activities.
Cultural diversity(PDF, 175KB)	To provide a framework by which Council will be inclusive, equitable and culturally sensitive in its service development and delivery to people of culturally and linguistically diverse backgrounds in Logan City, including descendants of people born overseas and Aboriginal people and Torres Strait Islander people. Council will do this through positive community relations and symbolic gestures.
Disaster management(PDF, 190KB)	To establish a management process and organisational framework for undertaking the emergency and disaster management responsibilities and activities
Emergency accommodation(PDF, 171KB)	This policy outlines when a temporary shelter can be given to people who cannot stay in their homes due to damage from storms, flood, earthquake or bush fires.
Grant writer program(PDF, 176KB)	The procedure for organisations and individuals applying for the Grant Writer Program.
Grants to community organisations(PDF, 158KB)	Guidelines on giving grants and subsidies to community organisations and individuals
Honorary and recognition initiatives(PDF, 211KB)	Guidelines on honorary and recognition initiatives
Internet public access(PDF, 205KB)	Policy for offering public access to the internet at our libraries
Library Collection development(PDF, 252KB)	To establish guidelines for the development, selection and management of library resources.
Logan Art Gallery exhibitions(PDF, 164KB)	To exhibit works of art which celebrate and explore the diversity of Australian visual culture. To promote public awareness and access to the work of local, state and national artists.
Logan Central cenotaph memorial plaques(PDF, 296KB)	To commemorate the memory of those who served their country in conflicts overseas.
Public art and design(PDF, 268KB)	To establish principles and mechanisms that will guide the development of public art and design projects and support the Arts, Culture and Heritage Strategy
Red imported fire ants(PDF, 174KB)	To meet our General Biosecurity obligations, maintain the amenity and public safety of roads, reserves, parks, sporting fields, footpaths and nature strips in the city and to promote residents' safety on private property and to actively aid the National Eradication Program to achieve success in control of this invasive pest
Refund or waiver of animal management fees(PDF, 174KB)	To determine the basis to refund or waive (in part or full) animal management fees and charges.
Registerable animals(PDF, 170KB)	To maximise the registration of cats and dogs in Logan City. To provide the framework to make sure the registrable animal processes comply with animal management legislation.
Safety cameras(PDF, 184KB)	The guiding principles which inform the operation of our safety cameras.
Temporary use of parks by individuals or organisations (function bookings)(PDF, 162KB)	To make sure appropriate conditions are applied when approval is given to applications for the use of parks.
Street art on private property(PDF, 205KB)	To encourage the use of street art on private property to promote visual amenity and deter graffiti, subject to owner consent.

Compliance and enforcement policies

Policy	Policy objective
Compliance and enforcement(PDF, 1006KB)	To ensure that all compliance and enforcement activity is conducted in accordance with key guiding principles, for the benefit of Logan city.

Economic development and strategy policies

Policy	Policy objective
Strategic land acquisition(PDF, 291KB)	To establish a strategic land acquisition system that provides a framework and methodology for officers to nominate site specific and non‐site specific land targets.

Environmental program policies

Policy	Policy objective
Carbon offset purchase(PDF, 171KB)	To enable Council to purchase carbon offsets and/or renewable energy certificates in order to achieve and maintain the carbon neutrality.
Climate change resilience(PDF, 4MB)	To establish Council's commitment to manage risks of a variable and changing climate.
Environmental conservation partnerships(PDF, 1MB)	To provide an effective and transparent framework for the delivery of environmental conservation partnerships to the community.
Environmental events stallholder and sponsorship(PDF, 168KB)	Guidelines for assessing event stallholder and sponsorship applications.
Environmental levy(PDF, 217KB)	To determine the allocation of revenue generated from the environmental levy and outline the management of funded programs, projects and allocations.
Environmental Protection Act 1994 - Incentive Environmental Authority Fee Scheme(PDF, 217KB)	This policy outlines the circumstances in approval may be given to reduce the annual fee for an environmental authority.
Sustainability(PDF, 185KB)	This policy aims to embed the principles of sustainability into our decision making and activities to consider environmental, community, economic and governance responsibilities.

Finance policies

Policy	Policy objective
Accounting policy statement(PDF, 178KB)	To formally apply the accounting principles outlined in the National Competition Policy (NCP) reforms to the operational implementation of our budget documents. This is in accordance with section 34 of the Local Government Regulation 2012
Appropriation, capital and equity transactions(PDF, 187KB)	An explanation of the types of equity transactions permitted and their reporting and approval requirements.
Asset management - investment property(PDF, 677KB)	Policy for the accounting of investment property and related disclosure requirements.
Bank guarantees and sureties(PDF, 198KB)	Constraints and risk management guidelines for the management of all bank guarantees and sureties issued to us.
Capital assistance to community groups(PDF, 166KB)	Control the progress payment for building assistance to community groups.
Capitalised expenditure(PDF, 231KB)	To develop a system of accounting for capitalised expenditure.
Cash handling(PDF, 181KB)	To provide a framework and processes for cash handling and cash security.
Credit history of council debtors(PDF, 763KB)	To make sure of consistent and equitable treatment of our debtors while maintaining the integrity of Council's debt recovery process.
Debt policy(PDF, 131KB)	To make sure borrowing decisions are financially sustainable.
Electronic funds transfer and online banking systems(PDF, 210KB)	This policy outlines the control and administration of electronic funds transfers and online banking systems
Financial risk management(PDF, 1MB)	This policy outlines: (a) risks that we are exposed to through operations related to financial management, control measures adopted to manage these risks and the duties of employees responsible for carrying out an activity relating to financial management
Goods and services taxation(PDF, 234KB)	Policy criteria relating to our compliance with GST legislation and rulings.
Investment(PDF, 201KB)	To provide a framework to manage surplus cash and equity investments in accordance with section 191 of the Local Government Regulation 2012 and to ensure that there are investment criteria that reduce the risk of loss of capital, provide a beneficial return, are in the public interest and support Council liquidity requirements
Land addresses(PDF, 211KB)	Standards in relation to the allocation and recording of land addresses within the our systems
Local Infrastructure Program Policy and Guideline(PDF, 277KB)	Process and framework for budget allocation and forward planning of works
Petty cash or cash advances(PDF, 192KB)	Framework for the management and security of petty cash and cash floats.
Rate category changes for owner/non-owner occupied rate classifications(PDF, 209KB)	To provide an administrative framework for managing owner / non owner occupied rate classifications
Recovery of overdue adopted infrastructure charge notices and other charges arising from failure to take required action under a remedial notice(PDF, 233KB)	To minimise the risk of loss and to follow up and take the appropriate action in order to make sure all Adopted Infrastructure Charges Notices (AICN) and other charges in relation to works carried out on the land are collected.
Related parties transactions and disclosure(PDF, 271KB)	To provide a framework for governing related‐party transactions, reporting related‐party transactions, balances and commitments to achieve the level of disclosures required by the Australian Accounting Standard AASB 124 Related party disclosures.
Returns from economic development initiatives(PDF, 157KB)	To establish a framework for the distribution of returns from economic development initiatives undertaken by us and ventures and companies we own.
Revenue policy(PDF, 158KB)	To provide a framework by which we may structure a portfolio of income generating strategies to meet the financial requirements of our functional programs in accordance with our overall corporate objectives, the Local Government Act 2009 and Local Government Regulation 2012.
Rural and urban addressing(PDF, 141KB)	To outline the requirements and guidelines for a rural and urban addressing system
Trading terms and conditions and approval of credit accounts(PDF, 244KB)	To control the approval and trading terms for the supply of goods and/or services on credit to our clients
Trust accounting policy(PDF, 92KB)	The purpose of this policy is to implement a system and processes for the accounting, review and actioning of trust money and unclaimed operational money in compliance with the Local Government Regulation 2012 and Public Trustee Act 1978.
Water business return to council(PDF, 211KB)	To provide a policy framework for the setting and payment of returns to us from the water business

Governance policies

Policy	Policy objective
Acceptable request guidelines(PDF, 173KB)	To provide for the way in which a Councillor may ask a Council employee for advice or information, to set reasonable limits on requests made by Councillors, to provide clarity on Councillors access to Council employees and to assist Councillors in carrying out their responsibilities as elected representatives in an open and transparent manner.
Administrative access to information(PDF, 431KB)	The process for releasing certain types of information to the public.
Administrative action complaints(PDF, 449KB)	This policy details how Administrative Action Complaints will be managed.
Audit and risk committee(PDF, 266KB)	To provide a framework for the operations of an audit committee within all functional areas of the Council
Beneficial enterprises(PDF, 332KB)	This policy establishes a governance framework for beneficial enterprise entities that is consistent with the local government's strategic goals, governance and risk management practices.
Caretaker period(PDF, 358KB)	Guidance to all councillors and staff on the legal obligations and protocols to be followed during the caretaker period before Council elections.
Chain of responsibility(PDF, 295KB)	To comply with the Chain of Responsibility requirements under Heavy Vehicle National Law.
Competitive neutrality complaints(PDF, 262KB)	The process for resolving competitive neutrality complaints.
Complaints involving corruption of the public official(PDF, 187KB)	How we will deal with a complaint (or information or matter) that involves or may involve corrupt conduct of its CEO.
Conference and seminar attendance(PDF, 203KB)	To give direction to all councillors and employees attending and taking part in conferences and seminars.
Contact with lobbyists policy(PDF, 330KB)	Sets out Council’s position in relation to the management of lobbyists who make contact with Councillors or Council employees.
Corporate documents governance policy(PDF, 450KB)	To maintain a high standard for Council’s corporate documents, through establishing a clear and consistent governance structure for the development, naming, approval and ongoing management of corporate documents at Council.
Corporate travel and accommodation(PDF, 236KB)	To give direction to all councillors and employees about travel and accommodation arrangements when attending conferences, seminars, courses and promotional tours.
Councillor Conduct Investigation(PDF, 330KB)	This is Logan City Council’s investigation policy for how complaints about the suspected conduct breach of councillors will be dealt with as required by section 150AE of the Local Government Act 2009 (the Act).
Councillor expenses and facilities(PDF, 231KB)	To meet the requirements of section 250 of the Local Government Regulation 2012 which requires that Council adopt an expenses reimbursement policy; to provide for payment of reasonable expenses incurred, or to be incurred, by councillors for discharging their duties and responsibilities as elected representatives of the Council; and to outline the facilities and resources that Council will provide to councillors for that purpose.
Decision making in the public interest(PDF, 198KB)	To equip councillors with the tools to make good decisions in the public interest.
Fraud and corruption prevention and reporting(PDF, 462KB)	Our system and process to address fraud and corruption
Gifts, benefits and hospitality(PDF, 317KB)	Guidelines employees and councillors follow when receiving 'gifts' as part of their 'official duties'.
Human rights(PDF, 341KB)	To promote and protect human rights across the decision making powers of Council.
Information and records management(PDF, 382KB)	To provide a framework for the governance of recordkeeping within Council, to set the standards and outline best practice for recordkeeping within Logan City Council and to provide guidance and direction on the creation and management of information and data.
Information privacy(PDF, 293KB)	To make sure all councillors and employees comply with their privacy obligations under the Information Privacy Act 2009 as well as making sure members of the public have a right of access to documents we hold. This is subject to exemptions defined in the Right to Information Act 2009.
Internal audit(PDF, 209KB)	To provide independent advice and assurance to the Chief Executive Officer, directors, managers and Council that policies, systems and operational procedures meet set standards of effectiveness, efficiency and propriety within all functional areas of the Council as determined by the annual audit plan.
Public interest disclosure(PDF, 936KB)	To set out Council’s position in relation to the disclosure of information about suspected wrongdoing in Council.
Risk management and compliance framework(PDF, 629KB)	This framework is designed to support councillors, employees and contractors of Logan City Council to effectively manage risks and maintain compliance with statutory obligations, as we deliver against our strategic and operational goals and objectives.
Suburb boundary change(PDF, 388KB)	To be complied with for all requests for changes to Logan City’s existing suburb boundaries
Work Related Road Safety(PDF, 121KB)	To state the responsibility of councillors and employees in regards to work related road safety

Insurance policies

These policies relate to Council’s position on obtaining insurance and providing indemnities to councillors and employees. These are not contracts of insurance.

Policy	Policy objective
Insurance and indemnity for Councillors	A copy of this policy can be requested by emailing council@logan.qld.gov.au.
Insurance and indemnity for employees	A copy of this policy can be requested by emailing council@logan.qld.gov.au.

Library and creative industries policies

Policy	Policy objective
Community art(PDF, 233KB)	Principles and procedures to carry out community art separate from commissioned public art.
Logan Art Collection including deaccession and disposal(PDF, 191KB)	To acquire works of art which contribute significantly to Australian Visual Culture and stimulate the discussion of community identity within a local, state and national context. To acquire works which exemplify aesthetic and conceptual excellence.

Media, marketing, advertising and events policies

Policy	Policy objective
Advertising in Council publications (print and electronic media)(PDF, 266KB)	This policy makes sure advertising in our publications is appropriate and acceptable to the community's expectations.
Advertising on wheelie bins(PDF, 177KB)	To control advertising on Council-owned wheelie bins.
Advertising, promotions and publications(PDF, 315KB)	This policy is our response to section 197 (Advertising spending) of the Local Government Regulation 2012 that requires Council to prepare and adopt an advertising spending policy.
Branding and attribution on assets purchased or provided by council(PDF, 274KB)	This policy ensures we maintain uniform branding and attribution guidelines.
Circus management(PDF, 172KB)	Outlines the requirements for a circus to operate in a park.
Incoming sponsorship and promotions(PDF, 275KB)	To establish the framework and guidelines for the development and management of incoming sponsorship and promotional activities.
Media engagement(PDF, 268KB)	To set out an effective and efficient media management process to be followed by all Councillors and Council employees and contractors.
Outgoing sponsorship and promotions(PDF, 308KB)	To establish the framework and guidelines for the development and management of outgoing sponsorship and promotional activities.
Signage for Logan City Council(PDF, 266KB)	To set guidelines for signage on our facilities.
Use of Council logos and branding(PDF, 271KB)	To make sure of consistency in the use of our logo and branding.
Social media(PDF, 246KB)	To enhance the use of social media by using best practice standards while also ensuring staff know their responsibilities when using social media. Find out more about social media.

Parks and cemeteries policies

Policy	Policy objective
Cemeteries(PDF, 172KB)	Guidelines for the operation of the services at our cemeteries.
Family cemeteries(PDF, 174KB)	Criteria for family cemeteries on private properties and preserving existing private graves.
Fencing contributions(PDF, 165KB)	This policy makes sure are we consistent when responding to requests for us to contribute towards fencing costs for properties adjoining parks.
Free tree distribution scheme(PDF, 157KB)	This policy outlines our free tree scheme.
Naming of parks and community facilities(PDF, 183KB)	This policy clarifies arrangements for the naming of parks and community facilities.
Park encroachment(PDF, 175KB)	Framework for managing encroachments on parkland we control.
Rewards for information on vandalism(PDF, 159KB)	To establish guidelines for offering and paying rewards for information following vandalism to our infrastructure.
Tree damage management(PDF, 158KB)	To address our responsibility for trees growing on land controlled by us.
Tree management(PDF, 195KB)	To guide the operational management of trees on land we manage which contributes to the environmental quality and amenity of Logan by planning, providing and managing a sustainable, healthy and safe tree canopy.

People and culture policies

Policy	Policy objective
CEO recruitment, appointment and performance(PDF, 318KB)	This policy establishes an equitable and transparent approach to recruiting and managing the Chief Executive Officer (CEO).
Code of conduct for staff(PDF, 166KB)	Code of Conduct for staff
Employee exchanges(PDF, 173KB)	To give employees an opportunity to develop their skills by working in another Council.
Equal employment opportunity(PDF, 176KB)	To promote equal employment opportunities
Health, Safety and Wellbeing(PDF, 96KB)	To maintain and improve health and safety standards for all staff and who might be affected by our work.
Payment of accumulated sick leave(PDF, 164KB)	Guidelines for the payment of accumulated sick leave to affected employees
Use of corporate credit cards and other credit devices(PDF, 222KB)	To make sure correct procedures are followed for the use of credit facilities by those authorised credit device holders in the course of official business
Volunteers(PDF, 173KB)	To make sure that volunteers are valued and treated equally and fairly
Information Technology Management policy(PDF, 122KB)	To provide principles that guide Council in the management of information technology in support of Council’s Corporate Plan
Work Related Violence and Aggression Policy(PDF, 126KB)	To make sure that people engaged in our workplaces are provided a safe and healthy place of work where workers are not subjected to Work-related Violence and Aggression.

Planning and building policies

Policy	Policy objective
Bonding of works(PDF, 259KB)	Ground rules for the management of all bonds and bonding applications
Earthworks, drainage and soil restraint(PDF, 230KB)	To prevent nuisance or damage as a result of siteworks.
Environmental (vegetation) offsets delivery(PDF, 338KB)	To outline arrangements under which environmental (vegetation) offsets can be established.
Infrastructure agreements with property owners to install complying swimming pool fences(PDF, 200KB)	To encourage land owners to take part in our initiative to achieve compliance with respect to swimming pool fencing requirements
Infrastructure contribution for trunk road network(PDF, 155KB)	To make sure developer contributions towards the trunk road network are allocated and managed appropriately
Waiver or reduction of infrastructure charges for community or sporting uses on Council owned or controlled land(PDF, 175KB)	To have consistent and streamlined approach to assess applications by sporting or community organisations, or on our behalf, to waive or reduce infrastructure charges for community or sporting uses on land we own or control.
Waterways protection(PDF, 182KB)	To achieve sustainability in waterway management, to protect the health of waterways in Logan City consistent with agreed environmental values developed for the lower Logan sub‐catchment. To facilitate a process of familiarisation of the contents of the Waterways Protection Manual for our supervisory employees

Property and procurement policies

Policy	Policy objective
Early acquisition of property for Council infrastructure project policy(PDF, 143KB)	To ensure Council’s decisions for the early acquisition of property required for a Council Infrastructure Project on hardship grounds are consistent and fair and to enable landowners to be aware of the criteria under which their application will be assessed
Procurement - Buy Logan(PDF, 206KB)	To develop competitive local businesses and industry by providing a governing framework to maximise opportunities for local businesses when bidding for contracts.
Procurement(PDF, 195KB)	To foster fair, ethical and financially effective practises in all procurement and contracting activities.
Rental of Council owned or controlled land for agistment purposes(PDF, 233KB)	To provide a cost effective approach to utilising land identified as suitable for agistment purposes until such time as that land is required for its designated use.
Rental of residential properties owned by Council(PDF, 234KB)	To provide guidelines for the tenancy and rental of our residential property portfolio to employees and other tenants.
Social procurement(PDF, 246KB)	To support positive social outcomes for the community through sustainable and responsible purchasing and procurement practices.
Telecommunications Facilities on Council Property Policy(PDF, 332KB)	To establish an effective and transparent framework for the grant by Council of Tenure to Carriers over Council Property, consistent with the requirements of the Local Government Regulation 2012 (Qld) and the expenditure of income received from any Tenure arrangements.

Rates policies

Policy	Policy objective
General rates and separate charges concessions(PDF, 882KB)	To establish a framework for the approval and validation of rates concessions.
General rates and separate charges exemptions(PDF, 922KB)	To establish a framework for the approval and validation of rates exemptions.
Pensioner Concession Policy(PDF, 124KB)	Eligibility for pensioner concessions on general rates.
Management of outstanding rates water / wastewater / other charges and sundry debt accounts(PDF, 263KB)	Procedure to follow up and take action in order to make sure that all rates, water, sewerage, other charges and sundry debts, as well as other monies owed to us are collected.
Recovery of rates and other rates related charges from customers experiencing financial Hardship(PDF, 954KB)	To outline options available to customers experiencing difficulties in paying rates and other charges due to financial hardship.
Rate category changes for owner / non-owner occupied rate classifications(PDF, 209KB)	This policy sets out the timing and financial implications for a change in owner/non owner‐occupied rating classification.

Roads, footpaths and drainage policies

Policy	Policy objective
Changing of names of roads(PDF, 163KB)	Guidelines for changing road names.
Development frontage works(PDF, 186KB)	This policy gives us a way to assess whether to go ahead with road drainage works along the front of properties which may have future development potential.
Direction and guide signs(PDF, 179KB)	To process requests for signs to be installed to indicate the location of services, facilities and tourist attractions.
Erection of Neighbourhood Watch signs(PDF, 163KB)	To process requests for neighbourhood watch signs to be installed on roads to indicate a neighbourhood watch zone.
Funding of concrete footpaths bikeway(PDF, 149KB)	This policy makes sure concrete footpaths or bikeways are built at the same time as the road
Landscape works on footpaths(PDF, 227KB)	To give residents the chance to create and maintain landscaped areas on the footpath at the front of their property
Nature strip mowing(PDF, 193KB)	To maintain public safety of footpaths and nature strips.
Permit for extraordinary traffic(PDF, 158KB)	To ensure that house removals in the Logan City area are transported with minimal inconvenience to the local area
Process for the release of access restriction strips(PDF, 197KB)	Framework for the process for the release of access restriction strips covered by this policy.
Property information advice - premises affected by temporary inundation of land by flood or overland flow(PDF, 172KB)	Procedures and criteria to determine if a premises is affected by flood.
Road excavation works (excluding vehicular access)(PDF, 198KB)	To make sure road excavation works (excluding vehicular access), are undertaken in a manner that is cognisant of our infrastructure, safety and access to services
Sealing of crossovers(PDF, 162KB)	To minimise the damage caused to roads by erosion of unsealed crossovers (driveways)
Shading of street lights(PDF, 158KB)	To provide a process by which the effects of glare from street lights can be managed to help residents
Stormwater drainage outlets(PDF, 145KB)	To reduce the problem of entrapment of children in stormwater systems
Street and infrastructure naming(PDF, 170KB)	To provide consistent guidelines for developers, the community and us when allocating new street, road and infrastructure names.
Temporary road closures for street parties or similar functions(PDF, 145KB)	To provide guidelines for the temporary closure of roads for street parties and other functions
Vehicular access to premises policy(PDF, 117KB)	To ensure vehicular access to premises is constructed in a manner that is cognisant of the Council's infrastructure, safety and access to services

Sport and leisure policies

Policy	Policy objective
Incentive for organisations as lessees to pay rates and charges(PDF, 160KB)	To make sure lessees meet the rates and charges that apply to their lease conditions.
Licence or lease of Council owned or controlled land to sporting recreational and community organisations(PDF, 337KB)	Framework for renewing a licence or lease of a facility that we own or control.
Remissions to sporting recreational and community Organisations(PDF, 246KB)	Administrative framework for a remission system that applies to sporting, recreational and community organisations.
Use of reduction of hire fees funding(PDF, 173KB)	To outline the guiding principles which inform the allocation of the reduction of hire fee funding.

Waste policies

Policy	Policy objective
Customer service arrangements during the temporary closure of a waste and recycling facility(PDF, 180KB)	To give alternative options for customers arriving at a waste and recycling facility when that facility is unable to take waste.
Waste concession policy(PDF, 124KB)	This policy helps decide if an organisation is eligible to be exempt from paying solid waste disposal charges.
Quality environmental management of Logan Waste Services activities(PDF, 208KB)	To protect and, where possible, improve the environment by preventing and minimising the environmental impact of waste services which include waste collection and disposal, resource recovery and recycling, and former landfill management.
Refund of or exemption from waste service fees and charges(PDF, 182KB)	To detail the basis for refund (in part or full) of, or exemption from waste service fees and charges.
Terms and conditions of entry and use of Council's waste and recycling facility(PDF, 148KB)	To detail the terms and conditions of entry and use of a Council waste and recycling Facility.
Trade waste policy(PDF, 357KB)	To define the requirements and standards for all trade waste connections and outline approval conditions and the charging framework.
Waste and Recycling Program Business Unit dividend policy(PDF, 290KB)	To set the framework for the dividend payment from the Waste and Recycling Program Business Unit to Council.
Waste collection services policy(PDF, 230KB)	To implement a sustainable and cost effective system of waste collection services.
Waste vouchers policy(PDF, 291KB)	This policy sets the framework for Council's provision of waste vouchers.

Water and sewerage policies

Policy	Policy objective
Clearing of blockage of sewerage mains(PDF, 148KB)	To give reimbursement to property owners for costs incurred when identifying sewerage blockages that are our responsibility.
Clearing of blocked house drains within private properties(PDF, 167KB)	Guidelines for clearing blocked house drains within private property.
Community Title Scheme billing and sub-metering(PDF, 222KB)	Billing and sub-metering arrangements for multi-unit complexes.
Concealed leak remission(PDF, 611KB)	Criteria for concealed leak applications.
Drinking water quality policy statement(PDF, 593KB)	To provide a safe, high quality drinking water supply service that safeguards public health and supports our growing community.
Exemptions to water restrictions for residential premises(PDF, 175KB)	Guidelines in granting an exemption from water restrictions for residential properties.
Extension of water and wastewater networks(PDF, 148KB)	This policy relates to requests for water or sewerage connection through an extension to the existing network.
Home dialysis and medical treatment water concessions(PDF, 160KB)	Guidelines for concessions that provide relief from water consumption charges for customer who need renal dialysis or use a large amount of water as a result on medical treatment.
Notice to connect to sewerage system or install an on-site sewerage facility(PDF, 161KB)	To make sure all properties are connected to the sewerage system, and to make sure properties outside the sewered area install on-site sewerage facilities.
Potable water for dust suppression(PDF, 197KB)	Arrangements and conditions for the supply of potable water via a metered hydrant stand pipe for the purposes of dust suppression.
Wastewater inundation - the Council's response(PDF, 213KB)	To make sure impact to customers is minimised and we are efficient and fair in response to sewage inundation incidents in premises.
Water mains break - the Council's response(PDF, 208KB)	To establish procedures for attending to a water mains breakage.
Water and wastewater connection outside city boundary(PDF, 251KB)	To provide water supply and sewerage services to properties outside of Logan City’s boundaries.
Water sub-metering for multi-unit properties(PDF, 205KB)	To define the requirements for the sub-metering of units within new and existing multi-unit properties.