Operational plan report - Quarter 2, 2023 / 2024

• 3 Crime Prevention Through Environmental Design (CPTED) audits were completed and recommendations actioned
• 2 community safety related requests from residents were actioned
• 2 community safety assessments for leased sporting facilities were completed
• 1 community safety assessment for a proposed community garden was completed
• 1 community safety assessment for a community centre was completed
• 2 community safety assessments for liquor licence applications were completed
• 1 community engagement event was attended by Community Safety Officers with Springwood Police Beat.

• 20 actions have now been completed
• 31 actions are in progress
• 3 additional actions have taken place across the organisation including a proposal to conduct an accessibility audit across all Council facilities, incorporating braille and Auslan sign language into signage at Alexander Clark Park and an update of the digital accessibility guidelines
• Queensland Disability Action Week took place from 25 November to 2 December, which celebrated Queenslanders with disability and the contributions they make to our families, communities, workplaces and economy. We updated our website promoting Council's accessible programs and resources as well as highlighting some of the completed actions from the Disability Action Plan
• Our People and Culture branch partnered with JobAccess to identify opportunities to support and employ more people with disability, and to ensure our workplace is accessible and inclusive. Through this partnership, Council will be well placed to benefit from the wide range of skills, abilities and qualifications people with disability have to offer
• Kingston Butter Factory (KBF) Cultural Precinct was named Queensland's inaugural 'Accessible Venue of the Year' at the Queensland Music Awards
• Our Waste and Recycling Program now provide braille bin lid stickers free of charge to assist residents who are blind or with low vision to identify the different bin types. The stickers will complement Council's existing medical assistance bin and supported bin collection services
• Our Community Development and Economic Development teams are working together to leverage the Year of Accessible Tourism, and supported Bayside Wake Park and KBF to participate in the Access Accelerator Program, an 8-week structured mentoring and guided activity delivered by Spinal Life and Cerge
• Logan Libraries continue to update their collection and now have 92 dyslexia-friendly titles, 18 dyslexia readers titles and 7 braille books available
• 5 stories across 11 communications channels were shared including sensory sessions at Marsden Library, the Jigsaw employment program and an accessible tourism training program that KBF and Bayside Wake Park have recently been on
• 18 Active & Healthy and KRANK providers attended disability awareness training
• Our Parks team is currently working on the master plan concept for Alexander Clark Park which includes braille for visually impaired visitors, and Auslan sign language illustrations for the hearing impaired.

• Meetings were held with Council's Executive Leadership Team (ELT) to discuss priorities, resourcing and recruitment
• 60 new Council staff members were inducted to Council's Reconciliation Ambassadors program
• The Reconciliation Ambassador intranet page was updated to include new ambassadors and has become the main platform for sharing updates and information between Ambassadors
• A sharing circle was held at Berrinba Wetlands with 31 Ambassadors in attendance
• Engagement with internal and external stakeholders to discuss the development of Council's RAP.

• The need to refine, and seek agreement upon, the scope of responsibilities of Council's vacant First Nations Community Development Officer role before recruiting to the position. This includes establishing clarity regarding roles and responsibilities of related functions, services and activities across relevant teams in Council.
• Timing for developing Council's third RAP is dependent on being able to recruit to the First Nations Community Development Officer and progressing appropriate engagement with Logan's Aboriginal and/or Torres Strait Islander community representatives.

• Finalise and present to ELT a project plan, including roles, responsibilities and resourcing, to deliver Council's third RAP
• Establish appropriate mechanisms for engaging with Aboriginal and/or Torres Strait Islander community elders and representatives in the development of Council's third RAP
• Finalise the position description and undertake recruitment to the First Nations Community Development Officer position, whose input will be integral to the development of a meaningful RAP for Council.

• Purpose: Strengthen relationships, respect and opportunities that support outcomes for First Nations communities in the City of Logan.
• Progress the development of Council's next Reconciliation Action Plan to support reconciliation in a coordinated approach across Council.
• Outcome: Roles, responsibilities and resourcing are confirmed for the development of Council's third Reconciliation Action Plan. First Nations are informed on the progress of the Reconciliation Action Plan.

• Ooah Park, Buccan contract awarded, site prepared and planted and continues into the establishment phase after planting 18.3 hectares and 19,300 trees
• Sebring Park, Riverbend continues with establishment phase of the project, with 2.8 heactres and 2,845 native trees
• Brushwood Park, Cedar Grove continues with establishment and maintenance of 1.8 heactres and 1,667 trees
• Ongoing maintenance of existing 77 hectares of offsets, over 21 sites, is continuing.

• 1021 members in total participating in the program
• 34 new Habitat Connections members joined the program - 534 properties in total (10 properties deregistered from the program)
• 11 new Land for Wildlife properties were registered - 487 properties in total (3 property deregistered from the program)
• formal agreements remain at 30 (Voluntary Restoration Agreement, Voluntary Conservation Agreement and Voluntary Conservation Covenant)
• 11 Land for Wildlife property revisits were conducted
• 291 individual community engagement interactions were provided to community members
• 18.63 hectares were added to the Land for Wildlife habitat network bringing the total to 6351.98 hectares
• 4 threatened species were recorded on Land for Wildlife properties including a new threatened species record, Lagenophora fimbriata (19 threatened species have been recorded in total)
• Upper Oxley Creek Landholder Engagement Project
  • 2 site visits for on ground weed works were carried out for phase three
  • responses received for Phase 4 of the project
• 73 Environmental Conservation Partnership members submitted orders for conservation incentives (yearly total is 167 orders)
  • 1918 plants were ordered (yearly total to date is 5462 plants)
  • 4 nest boxes were ordered (yearly total to date is 20)
  • 12 resource books were ordered (yearly total to date is 30)
  • 7 herbicide orders were made (yearly total to date is 60).

• Sports Infrastructure Plan draft report being reviewed.

• draft plans to be delivered in quarter 3 of 2023/24
• investigations and development of modelling tool to progress.

• 19,235 residents attended 1,891 programs and outreach activities
• 8,163 residents were supported with tech help enquiries
• 1,253 early childhood programs were delivered to 11,322 participants.

During December 2023:

• 5,315 residents attended 151 library programs and outreach activities that cultivated sustainability, learning and wellbeing.
• 3,528 tech help enquires and 238 people accessed the Accessibility Centre. 77 residents attended 15 Job Help sessions. 409 individuals, 24 aged care facilities and 25 retirement villages received home delivery services delivered by 79 volunteers.
• 5,003 participants attended 112 early childhood events increasing literacy in our community.
• 92,399 people visited Council's 9 library locations, and 1,859 new members joined.
• The International Day of People with Disability was celebrated on 3 December with the promotion of Logan North's Accessibility Centre and Sensory story time at Marsden. 52 attended and utilised the sensory space and resources.
• Internal consultation has informed the draft Libraries Learning and Discovery Strategy 2024 to 28. The draft will be presented to the Executive Leadership Team in the third quarter for their endorsement to proceed to the City Lifestyle Committee in the fourth quarter.

• At the B105 Breakfast Santa in the Suburbs event on 1 December 2023, 3,000 people attended the event at Kingston Butter Factory Cultural Precinct, 22,000 people viewed the event as a Live Stream broadcast, 629 people travelled to the event on the Queensland Rail Network and 540 people participated in the children's scratch art ornament activity
• At the City of Logan Christmas Carols event on Saturday 9 December, 7,000 people attended the event at Kingston Butter Factory Cultural Precinct and 7,000 people visited the Living Museum of Logan
• The Regional Arts Development Fund Committee supported 7 applications for arts, culture and heritage projects to the value of $29,631 in Round 52 of the program
• Dr Nicola Hooper worked as Artist in Residence at Living Museum of Logan to create new content for the Slacks Creek projection. The new projection includes portraits made by over 100 Woodridge State School students and extends from the Big Voices: Children Art Matters exhibition at Living Museum of Logan.

• engagement with potential participants completed
• network detailed design completed
• fibre cable construction laid and installed
• internet service to participating properties turned on.

• kerbing on roads
• bioreactor west side diffuser disk installation
• bypass pit 1 precasting
• installation of safety shower and fire hose reels.

• road asphalt
• commence commissioning of the blower room (using generators)
• continue work on the odour control system, truck refill, and septage receival areas
• return effluent ring main completion
• electrical work will continue with Energex power turn on to site in February 2024.

• Riverdale Park
• Eridani Park
• Sweetgum Park
• Elm Park upgrade
• Alexander Clarke Park.

Interpretation and Response:

At the end of December 2023, delivery of the Capital Roadworks and Drainage Program achieved $73.6 million in overall expenditure. This was ahead of anticipated planned expenditure targets by 18 percent.

Notable projects under construction throughout December include:

• Loganlea Road Upgrade, Loganlea
• Chambers Flat Road Upgrade, Chambers Flat
• Jimboomba Stage 2 Local Road Kerb and Stormwater Upgrades
• stage 1 and 2 of the Cowper Avenue Catchment Master Drainage Project, Eagleby
• stages 1 to 5 of the Kelly Street Catchment Master Drainage Project, Eagleby
• Bobermien Road, Logan Village Local Road Upgrade
• Station Road Cycleway, Loganlea
• asphalt resurfacing, spray sealing works and pavement rehabilitation at numerous locations across the city.

• new desk spaces
• new desktop monitors
• replacement of the video wall (in line with the existing replacement schedule)
• realignment of the Monitoring Room to better utilise space.

• 15 Community Champions are at the pre-acceptance stage. This includes:
  • 14 provided link to conduct blue card/ police checks (not yet commenced)
  • 1 provided link to conduct blue card/ police checks (commenced).
• 19 total Active Community Champions
• The project has experienced some challenges with
  • some participants dropping out/ losing interest in the program
  • participants yet to complete relevant training and pre-application checks (e.g. blue card/ police check)
  • needing to reschedule key training sessions due to scheduling clashes.
• To mitigate this, the Branch will:
  • not be accepting further EOIs, so they can focus on completing onboarding the first round of participants into the pilot program
  • be completing all the relevant processes and documentation to support onboarding and activating Community Champions
• It is not anticipated that this will impact the overall target of June 2024 for this project.

• Disaster Preparedness Presentation 14/12/23 Seniors Meeting at Caddies Jimboomba; 15 community members attended.

• Attendance at Alexander Clark Pk reopening 2/12/23,approximately 150 community members attended.

• Disaster Preparedness erson Centred Emergency Preparedness (PCEP) Workshop - Yarrabilba 5/12/23
• Planning workshop for Business continuity 7/12/23.

• Flood marker project is ongoing with conceptual designs being drawn up. Costing is being sought and a second quote has been received
• PCEP Workshops (x3) ongoing planned for Feb/Mar 2024
  • Dates and venues have been secured
  • Marketing and communication plan is nearly completion
• Business Continuity Planning Workshops for Disability Sector is ongoing
  • engaging with stakeholders
  • dates and venues secured
  • marketing material is being redeveloped.

• Community Recovery Resilience Office (CRRO) network meeting – ongoing
• Logan Interagency Networking meeting 7/12/23 – 20 agencies attended focusing on the Culturally and Linguistically Diverse (CALD) community
• Meeting with First Nations Elders 18/12/23
• Disabilities Coalition Network Meeting 20/12/23.

• Marketing campaigns:
  • Beat the Heat – on hold until Feb/March (once current events/weather subside)
  • Bushfire preparedness (on hold until Feb/March (once current events/weather subside)
• Logan Early Warning (LEW) app rebrand – on hold to be started again in 2024
• Translation of Disaster Preparedness booklet – in progress
  • purchase order to be raised for the National Accreditation Authority for Translators and Interpreters (NAATI) translator.

• the online engagement portal review was completed and the new contract signed in 2023
• an internal engagement network meeting was hosted in December 2023, and International Association of Public Participation (IAP2) training booked was for February 2024
• the Aboriginal and Torres Strait Islander guidelines were updated in December 2023.

• endorsement of the customer centric Roadmap/plan by the Executive Leadership Team (ELT)
• simplified the password reset process for online services, making it easier for the community to do business with us
• went live with the new look and feel online services
• participated in the Enterprise Portfolio Management Office (EPMO), New Initiative's, General Management Team (GMT)
• participated in service reviews for identified council branches
• completed a Better Business Review (BBR) and rolled out training to the Development Assessment (DA) Branch
• continued to work with DA Branch on improvements to the customer request module.

• City Safety and Liveability
• Information Technology Services
• Corporate Property.

• continued engagement with key stakeholders on work force planning and people data for dashboard.

• recruitment module live in December and commencement of integrations with associated systems e.g. Seek, DocuSign, external job board.

• distributed RFQ to select vendors to support People Proficiency stream, collaborated with vendor Pragmatic Thinking for cascading Executive Leadership Team (ELT) / Collective Leadership Team (CLT) work, developed rollout approach for 2024.

• on track, handover of projects from LDP to P and C completed. No Deliverables for December 2023.

• selected successful vendor (Bendelta) to support Culture and Engagement refresh. Kick off and progress meetings held, vendor drafted measurement questions for consideration.

• design sessions run successfully, participation targets exceeded (including Manager attendance and sessions at depots). ELT report drafted included recommended trial sites/groups.

• recovery of registration revenue
• disaster management preparedness and response
• proactive patrols of parks, reserves and known streets with recorded incidents of anti-social animal behaviour
• prompt response and investigation into reported animal incidents
• delivery of dog safety framework training to Council staff (field officers)
• reviewed the existing Animal Management Program Structure in preparation for workforce planning workshops scheduled for January 2024
• installed body-worn camera docks and peripherals in preparation for training and deployment.

• updated Risk and Issues Register
• integrated Program Schedule
• project meeting with delivery team and Technology One Project Management
• resource planning workstreams and capacities, capabilities.

• branch technical partners and slide decks to support Digital Transformation Program Business Case announcement cascade
• role mapping engagement
• training: success statement validation workshops
• book branch management team plus Community and Lifestyle directorate management team for Digital Transformation Program update and engagement
• training mapping activity for external Training Partner.

• completed problem statement, process maps, system and business requirements for goods receipting / 3-way matching
• continued discussions with branches on current state contract management processes
• continued developing findings summary of contract management processes
• training strategy engagements with subject matter experts and Liberate Learning
• 2 meetings with Procurement and Business Readiness.

• EAMS-Plant fleet service education session (at their request for the new Plant Fleet Service business analysts)
• assigned approximately 500 Roads business readiness action plan items a work Package
• business readiness action plan forum with Roads Group
• coordinate Enterprise Portfolio Management Office / DTP alignment forum with branch manager and business analysts
• DRP / Roads alignment forum at Marsden Depot
• completed design template drafts for forms, business process automation, and reporting functions.
• To-Be Process ProMapp Transition Scope – EAMS complete.

• recruitment project went live first week of December 2023
• data migration from Turbo will be completed in January 2024
• post go-live support provided in December 2023 and will continue in January 2024
• HR Transitions project will kick off in January
• wider Organisational Management and Payroll project currently in planning phase.