Operational plan report - Quarter 1, 2022 / 2023

MS1.1.1 - Logan Listens Residents' Survey

Deliver the Logan Listens: Residents' Survey, including a review to identify and apply improvements.

Purpose: To monitor the level of community satisfaction with major services.

• The survey questionnaire was reviewed and finalised with input from participating branches.
• The finalised questionnaire was approved for release.
• The survey commenced on Monday 5 September and was delivered by Taverner Research Group on behalf of Council.
• A marketing plan was developed and activated in the week prior to survey release. The plan included coverage by social media, Council's customer services centres, libraries and the Beenleigh big screen as well as information for dissemination by Councillors.
• Once the survey has been completed, feedback will be analysed and findings presented via an official report to ELT and then to Council.

MS1.2.1 - Customer Service charter and standards update

Deliver an update to the Customer Service Charter and standards.

Purpose: To support Council to meet the needs and expectations of the community.

• Draft Charter Completed
• An update was provided to ELT on progress
• The CEO advised that the whole of Council consultation is to be rescheduled for the new year. This is due to the amount of change happening across the organisation. For example, the organisational restructure

• The project will commence whole of Council consultation early in the new year. It is not anticipated that this will impact the project's delivery date (June 2023) at this stage.
• Planning for expediting this process is being looked at to help ensure the project's schedule remains on track

MS1.3.1 - Data analytics and customer insights

Deliver a data analytics and customer insights system.

Purpose: To better understand what our customers, and the community are saying and experiencing when interacting with Council.
Those insights will be used to make more meaningful data-driven decisions.

• The service enhancement for the project was approved (June 2022) from the 2022/2023 budget process.
• A tender committee was formed in July 2022.
• Tender documents were completed first week of September 2022.
• The tender was released to market 30 September 2022.

• Branding review of all Community Centres completed and report submitted
• Rebranding and installation of new signage of 20 Community Centres completed
• Rebranding and installation of new signage at Councils Transfer Stations and Recycle Market completed
• Branding updates completed at the Parks Depot, Roads Construction Maintenance and Plant Fleet Services buildings
• Parks Statutory Signage manual developed and implemented
• Review of Welcome to Logan signs completed, signs removed and assets written off
• Review of proposed sites for new welcome signage underway. Draft designs received, quotes for production and installation being sought
• Phase 1 of the development of corporate signage manual commenced including internal stakeholder consultation and existing signage review

• 25% of planned activities for the year were achieved. This is in line with the project's schedule for the end of quarter 1.
• The Safe City Awards Evaluation Panel met to evaluate nominations and determine award recipients, in preparation for the awards ceremony on 27 October 2022. A total of 12 nominations were received for the 2022 Safe City Awards, which exceeded the target number of nominations for the awards.
• Completion of 6 Crime Prevention Through Environmental Design (CPTED) audits in response to reports of anti-social behaviour in parks and community leased facilities.
• Providing CPTED advice to internal stakeholders including:
  • Sport Leisure and Facilities Branch in relation to 2 community leased facilities,
  • Economic Development and Strategy Branch regarding the Draft Streetscape Character Strategy,
  • Road Infrastructure Planning Branch regarding the extension of an existing cycle network project,
  • Economic Development and Strategy Branch regarding the second draft of the Streetscape Character Strategy
  • Social Planning Program regarding a community space.
• Community safety feedback provided on 10 liquor licence applications and general feedback provided regarding a proposal for an additional large, licensed venue within the City of Logan.
• Investigation and provision of Community Safety feedback to Economic Development and Strategy Branch in relation to the Roadmap Consultation Pack for the 2032 Olympic and Paralympic Games.
• Delivery of the Services at the Square event on 21 July 2022, in partnership with Beenleigh Probation and Parole. This event engaged approximately 20 community members, connecting them with local support services.
• Delivery of the Youth Street Hubz event on 27 July 2022, at Tudor Park. This event engaged approximately 40 young people, connecting them with youth-specific local service providers.
• Hosted a Community Safety information stall at the rescheduled Logan NAIDOC event, sharing information and connecting with First Nations community members and local community service agencies.
• Delivered a Crime Time Trivia activity to approximately 35 community members, supporting Daisy Hill Neighbourhood Watch with their annual Seniors Morning Tea event.
• Delivery of the Services on Station event on 15 September 2022, in partnership with Logan Probation and Parole. This event engaged approximately 20 local community members, connecting them with Logan-based support services.
• Delivery of a Youth Street Hubz event on 7 September 2022, at Crestmead Park. This event engaged approximately 80 young people and their families, connecting them with youth-specific local service providers.
• Hosted a community safety information stall at the Forde Seniors Expo on 30 September 2022, attended by approximately 700 senior community members.
• Submitted a grant application through the Investing in Queensland Women's Grant to seek financial support to deliver additional community safety activities in 2023 focused on supporting those impacted by Domestic and Family Violence in Logan City.
• Hosted a meeting with the Logan District Crime Prevention Unit to discuss upcoming events/ activities, shared priorities and emerging trends or issues.
• Attended the Logan Youth Network meeting to discuss emerging issues amongst Logan youth and identify collaboration opportunities to assist service providers with addressing these.
• Investigated and responded to resident's concerns regarding hooning activity and liaised with local Police to undertake a targeted hooning operation.

• First Nations people
• newly arrived migrants and refugees.

• 15 water safety awareness education sessions were delivered to migrants and refugees aged 16 years and over.
• 10 learn to swim programs were delivered to migrants and refugees aged 16 years.
• 19 aquatics staff in Logan undertook the Cultural Awareness in Aquatics course. This training aims to equip swim teachers with the skills needed to engage culturally and linguistically diverse communities.
• The first Logan NAIDOC at the Pools celebration was held in July, allowing free entry to the indoor heated pools at Beenleigh and Logan North Aquatics Centres. 40 people made use of the free hour of swimming.
• Nyerroolahle Logan's Youth Pool Lifeguard program was delivered in September at the Logan North Aquatic Centre and Royal Life Saving Headquarters in Gumdale.
• 4 Aboriginal and Torres Strait Islander young people successfully completed their pool lifeguard certification.

• 2021/2022 Annual Progress Report was presented to the City Lifestyle Committee on 14 September 2022 and was endorsed at full Council on 21 September 2022.
• 184 school holiday activities were delivered.
• 1,530 young people participated in the June/July school holiday program.

• affordable and accessible physical activities
• health and wellbeing programs.

• 2021/2022 Annual Progress Report was presented to the City Lifestyle Committee on 14 September 2022 and was endorsed at full Council on 21 September 2022.
• 308 health and wellbeing activities were delivered.

• economic opportunity
• nurturing learning and well-being
• sustainability
• connected community
• access and inclusion
• embracing life-long curiosity and discovery.

About

The Libraries Learning and Discovery Strategy informs the programming deliverables of the Libraries and Creative Industries Business Plan. This strategy provides the framework to allow library staff to be guided in the development, implementation and evaluation of purposeful and engaging library programming and community engagement.

Quarter 1 update

In the first quarter of the 2022/2023 financial year, the following actions were undertaken in support of the Libraries Learning and Discovery Strategy:

• Delivery of activities in Libraries including Page Turners, Baby Time, Wriggle and Rhyme and the Be Connected Service.
• Delivery of take-home packs for families.
• Delivery of online school holiday sessions for children.
• Delivery of face-to-face and live streamed library programming and events for adults and children.
• Successful redevelopment and continued delivery of Libraries on-demand job help services, offering patrons assistance with job searching, cover letters, resumes and interview preparation.

• Twelve-month calendar of events completed
• Events delivered include: Eats and Beats (Berrinba Wetlands and LSKD), IGNITE Youth Expo, Years of Service, Logan Loves Seniors Day.
• Events supported include: NAIDOC Day, Congo Cultural Day, Qld Bush Poetry Championships, Chinese New Year Celebrations, PGA Champs and pro-AM, AKACON.
• Events support is ongoing through the Small Event Grant applications and Event Sponsorship Funding.
• Noting the delivery of events grants has transitioned to the Community Grants team in Community Development.

• to strengthen relationships
• build knowledge within Council
• identify opportunities
• work towards outcomes that will support the organisation and Logan's Aboriginal and Torres Strait Islander community.

About

Logan City Council's Reconciliation Action Plan will strengthen relationships, build knowledge within Council, identify opportunities and work towards outcomes that will support the organisation and Logan's Aboriginal and Torres Strait Islander community.

Quarter 1 update

In the first quarter of the 2022/2023 financial year, the following actions were undertaken:

• Significant engagement with internal and external stakeholders during the first quarter, to progress project planning for the development of Council's third Reconciliation Action Plan.
• Coordination of Logan's 2022 NAIDOC event in partnership with the Logan District Aboriginal and Torres Strait Islander Corporation for Elders. A survey conducted with community members and stall holders about the suitability of the location, local entertainment, community spirit and overall event, validated its success and will help shape the continuing success and future of this important community event, while evolving partnerships between Logan City Council and the Aboriginal and Torres Strait Islander community of Logan.
• Through Council's partnership with the Logan Central First Nations School Cluster, a Services Fair was held at Logan Central Library during the first quarter, showcasing Logan Central Library's internal and external services and programs to Logan's Aboriginal and Torres Strait Islander community. 24 stallholders participated in the event, with 805 community members visiting the library and 31 newly activated memberships.
• Participation at several key stakeholder meetings and events including 2022 NAIDOC report finalisation with Logan Elders Board Members, Logan Central Services at the Station event, Child Protection Week at Ewing Park and the South East Queensland Indigenous local government officers meeting hosted by Moreton Bay Regional Council.
• A sprint was undertaken to investigate and determine options for the progression of reconciliation at Logan City Council. Planning is underway for a draft business case that will involve internal and external consultation.

Outcome

Relationships between Logan City Council and the Aboriginal and Torres Strait Islander community of Logan were strengthened. A sprint to investigate and determine options for the future progression of reconciliation at Logan City Council was completed.

• An Access and Inclusion Internal Working Group meeting was held with representatives from 10 branches.
• Provided an online engagement opportunity via Council's 'Have Your Say' online platform for the community to provide their feedback to shape the next action plan due to commence in 2023.
• Delivered a workshop on 6 September with internal staff from 9 branches to finalise actions for the new disability action plan to commence in 2023.

• Stories from the Kitchen dinner was held on 23 July and 13 September at Beenleigh Neighbourhood Centre and Crestmead Community Centre where 42 people attended from 20 different cultural backgrounds.
• Chatty Café has been held on 20 July, 17 August and 21 September at five local cafes. A total of 50 residents have attended and 20 volunteers have signed up to run the program.
• Joined the Welcoming Cities Network and became an official Welcoming Cities member on 24 August.
• Community Training Program delivered:
  • Disability awareness training in August (15 attendees)
  • Belong training (supporting and working with LGBTIQIAP+) in September (22 attendees)
  • Mental Health First Aid training in September (10 attendees)
• Supported the National Mental Health Commission in holding four community conversations in Logan to provide direct feedback in accessing or providing mental health and suicide prevention care. Over 100 people provided their feedback in person at these sessions held on 30 and 31 August.
• Logan Youth Action Group (LYAG) meeting was held in July where 13 young people attended and September where 17 young people attended. They presented on their 4 project areas; education and employment, community safety, environment sustainability and mental health and wellbeing.

• Information was distributed to schools enabling the submission of applications for the bursary.
• The is in line with the project's projected progress

• share the stories of our culturally diverse communities and of Logan’s Aboriginal and Torres Strait Islander communities
• share themes of importance to Logan's people
• enhance visitor experience to the City of Logan

About

The Living Museum of Logan tells the stories of the people of Logan, and is a non-collecting, family-friendly space where residents and visitors to Logan can be inspired and learn about the City of Logan.

Quarter 1 update

In the first quarter of the 2022/2023 financial year, the following actions were undertaken:

• The official ribbon cutting of the Living Museum of Logan and Butterbox Theatre took place.
• Living Museum of Logan community event was held and included insightful artist talks by the 4 artists commissioned to create public art works for the Museum and Kingston Butter Factory Cultural Precinct, as well as one artist whose art work was featured in the current 'Nourish' display.
• First Nations elders attended a morning tea, acknowledging their knowledge, generous advice and collaborative work in the visioning and creation of a culturally significant First Nations space within the museum.
• A well-attended public program was held in partnership with artist Dr Nicola Hooper, former Kingston Butter Factory community actor Michael Willmer and the Local Heritage Specialist, and shared the heritage of the Kingston Butter Factory through photographs and interactive public artwork 'Factory stories'.
• Preparations commenced for the second round of displays for 'Nourish: food stories connecting people, cultures and countries', which will include new portraits and digital stories of the people of Logan.

Outcome

Installation of the Living Museum of Logan was completed and it is open to the public. The Museum tells the stories of the people of Logan and is a non-collecting, family-friendly space where residents and visitors are inspired, and learn about the City of Logan.

• Due to current supply chain delays and the availability of external design consultants there was a delay in finalising the design.
• Due to the current organisational structure changes, works associated with accommodation changes within the City Administration Centre is now to be aligned with the organisational structure changes. This in turn has required a reassessment of the works to be performed with the main entry enhancement project and available budget to be determined within the project scope.

• The project is seeking to finalise the design within the next 4-6 weeks of the second quarter, with consideration of the available budget to be allocated towards this project.
• The project will seek to issue contracts for the required works in early 2023 with a completion date on or before 30 June 2023.

• Location scoped and site preparation commenced for the Trees for Fish community planting at Logan River Parklands.
• Flood rectification work at Logan River Parklands project site was scoped and works commenced.
• Skilling Queenslanders for Work group was appointed to commence Albert River Park riparian revegetation works in October, weather permitting.
• Request for quotes developed and contractors engaged to continue maintenance works at Riverdale Park, Wolffdene South Reserve and Wendt Park.
• This project is on track

• become more sustainable
• conserve and restore private land.

• 843 members in total participating in the program
• 35 new Habitat Connections members joined the program (404 properties in total)
• 13 new Land for Wildlife properties were registered making 439 properties in total (5 property deregistered from the program)
• 1 new Voluntary Conservation Agreement and 1 new Voluntary Restoration Agreement taking the total formal agreements (Voluntary Restoration Agreement, Voluntary Conservation Agreement and Voluntary Conservation Covenant) to 28
• 7 formal agreement annual visits were completed
• 14 Land for Wildlife property revisits were conducted
• 352 individual community engagement interactions were provided to community members
• 22.58 hectares added to the Land for Wildlife habitat network bringing the total to 6,187.6 ha
• Annual Environmental Conservation Partnerships Celebration day was held at Eagleby Wetlands on August 28 with 300 community members in attendance. This project is on track.

• encourage environmental stewardship
• enhance environmental awareness across the community.

• Agents of Discovery Adventure Walk was held on 14 August at Berrinba Wetlands with 5 participants
• Agents of Discovery Adventure Walk was held on 14 August at Riverdale Park with 15 participants
• Two Guided Bushwalks were held on 20 August at Spring Mountain Forest Park with 17 participants.
• Platypus Fun kids workshop was held on 27 August at Mundoolun with 5 participants
• Belivah Creek Community Planting was held on 27 August at Willmann Park with 25 participants
• Environmental Conservation Partnerships celebration day was held on 28 August at Eagleby wetland with 300 attendees
• Agents of Discovery Adventure Walk was held on 10 September at Berrinba Wetlands with 2 participants
• Agents of Discovery Adventure Walk was held on 10 September at Riverdale Park with 4 registrations but no participants
• Two Wildflower Walks were held, one on 4 September at Plunkett Conservation Park with 16 participants and 19 September with 20 participants.
• Pest Fishing Cup was held at JJ Smith Park with 234 participants. 21 Carp, 6 Tilapia and 4 Gold Fish were caught and correctly disposed of.
• Agents of Discovery Adventure Walk was held on 25 September at Berrinba Wetlands with 1 participant
• Agents of Discovery Adventure Walk was held on 25 September at Riverdale Park with 2 participants
• Two non-bookable Agents of Discovery Adventure Walk were held, one at Berrinba Wetlands on 20 September with 29 participants and at Riverdale Park on 30 September with no participants.
• This project is on track.

• renewable energy
• energy efficient technology
• carbon reduction capabilities.

• Suitable sites have been identified.
• Logan City Council power demand now well understood.
• The project is currently working with consultant PWC to identify most suitable model for a potential renewable portfolio.

• Carbon offset credits were purchased.
• Verification through an independent audit of the 20/21 carbon inventory finalised
• The draft 21/22 Carbon inventory developed.
• Progress meetings and background work commenced to look at the future of the SEQ Climate Resilient Alliance collaboration.

• help determine efficiency and operational cost savings
• outline which Council vehicles and plant would benefit from transitioning to electric or hybrid vehicle.

• Progression of the commercial lease with TAFE Qld
• Tender assessment and negotiations for the operator of Pods 1 & 2.
• The facility is on track for official opening in late 2022.

• provide an inclusive and safe facility for young people
• support recreation and participation in activities and programs

• 25% of planned activities were delivered to plan. This is in line with expected project progress.
• The Action Plan for 2022/2023 has been confirmed
• Springwood Community hub a study to confirm land and built form requirements for future community hub commenced.
• investigations for land for future CIS projects undertaken.
• The Logan Central facilities gaps and opportunities project report was delivered to inform current and future projects in the area.

About

First 5 forever aims to support the learning outcomes for all Logan children aged 0-5 years old by providing programs that offer talking, reading singing, playing, dancing and moving.

Quarter 1 update

In the first quarter of the 2022/2023 financial year, the following actions were undertaken:

• Delivery of 267 COVID-safe, face-to-face children's literacy sessions to 4,297 participants across the city.
• Delivery of 64 COVID-safe community outreach sessions to 1,846 participants, through network partnerships across the city.
• Participation at 29 Key stakeholder meetings across Logan City.
• Collaboration with the Parks Branch, ensuring delivery of high quality sessions that promote family connection, early literacy, Logan Libraries and parks across the City of Logan.

Outcome

The learning outcomes of Logan children aged 0-5 years old were supported. Pathways to resilience training was successfully delivered to early childhood educators.

• Scoping for development of the Animal Management Strategy is complete.
• A draft of the Animal Management Strategy is under development.
• This is in line with the project's projected progress.

• Recruitment activities for the dedicated school liaison and parking officer are continuing.
• A scoping workshop was conducted during September 2022 to support development of a school safety parking plan, being an appendix to the City Parking Strategy (deliverable in 2023).

• active spaces
• active people
• active organisations.

• Scoping for development of the Biosecurity Strategy is complete.
• Drafting of the Biosecurity Strategy has commenced.
• This is in line with the project's projected progress.

• The Illegal Dumping and Litter Enforcement Strategy (2022 - 2025) was presented to the Executive Leadership Team (ELT) 25 August 2022.
• Following this, the Strategy was endorsed by the City Lifestyle Committee on 14 September 2022.
• A media release was then conducted.
• Project complete.

• development
• engagement
• places and spaces
• partnerships
• communication

About:

The strategy is a whole-of-Council document that states Council's commitment to arts, culture and heritage. It defines the key areas, strategies and actions to guide the management, sites and provision, and plan for its future growth and development. The strategy outlines areas where Council will work to develop more opportunities for the community and its arts, culture and heritage professionals to watch, enjoy and participate in creative activities, with the aim of enhancing quality lifestyle, creative industries and business across the region. It is an integral part of developing the city as an emerging tourist destination.

The five key actions of Creative City: Logan City Council's Arts, Culture and Heritage Strategy 2018-2022 are development, engagement, places and spaces, partnerships and communication.

Quarter 1 update

In the first quarter of the 2022/2023 financial year, the following actions were undertaken:

• A community event was held at the Living Museum of Logan on Saturday 20 August, welcoming artists and community to mark the opening of the museum and to share their significant contributions to the development of the first museum displays and commissioned public art.
• Members of the First Nations working party were acknowledged at a morning tea event for their generous advice and guidance in the development of the First Nations space at the Living Museum of Logan.
• Regional Arts Development Fund 2022/23 funding bid and a Queensland Arts Showcase Program outcome report for Logan Live Music 2021 were assessed and approved by Arts Queensland.
• Community consultation for the Arts, Culture and Heritage Strategy 2023-2027 was completed during the first quarter.
• A local heritage sector networking forum was held to support Logan's volunteer run museums.

Outcomes

Council's Arts, Culture and Heritage Strategy 2018-2022 continue to be delivered through community engagement, programs, services and venues. Local artists are recognised through the Regional Arts Development Fund.

Community engagement for the Arts, Culture and Heritage Strategy 2023-2027 was completed.

• statutory approval requests
• 100% of design drawings
• 15% of Stage 1 construction program.

As at the end of the first quarter the application for environmental approval remains in progress. The team are exploring potential options to reduce the land area for the sports park and the impact on the Environmental Protection and Biodiversity (EPBC) process. The project is awaiting confirmation from the Department of Infrastructure, Transport, Regional Development and Communications on EOT for LRCI Phase 2 funding. The schematic design being finalised.

Recovery actions

• The Branch are working with Council's consultants (NGH) to finalise the EPBC referral.
• An update report of Rosia Park was provided to Council during the October 2022 committee round.

• 100% of design drawings
• award of construction contract.

• policy
• projects
• programs across our centres.

• incentivise public-private partnerships
• rejuvenate our centres
• foster pride, investment, and positive activity

• Councillors were briefed on the draft Night Time Economy Strategy, feedback was collated and the final strategy will be presented to Council in October for approval.
• Key actions from the Night Time Economy Strategy will inform the Place Plan and future work program.
• City centre implementation plans are being updated in line with the endorsed Urban Design Framework and new priority projects will be identified for implementation, subject to a budget allocation.
• The drafting of the Place Plan document has been completed, is being reviewed within the EDS Branch with the next step to undertake internal consultation with branches to finalise a draft strategy for a briefing with Councillors early in 2023.

• drafting of the new planning scheme
• legal review
• submission to the Queensland Government for State Interest Review.

• Phase 1 now complete
• Development Enquiry Tool now live.

• All positions have been advertised
• Interviews have been conducted.

• create new opportunities in the digital economy
• provide high speed, reliable internet options to all our community
• support the City of Logan to be globally competitive.

• Entire DI&C Program 54% complete.
• Mobile - Placed on hold pending announcements on mobile programs from Federal Govt following May 2022 elections
• Broadband - Detailed technical survey in 3 search areas has resulted in prioritisation of Polygon 3 and 2(a). LCC resolution to proceed with State Govt considering proposal to programme Broadband scope for FY23. Reverted to NBN Co for update on Fixed Wireless program and Logan impacts.
• MFEDC - Business Development continuing, including search options for suitable land parcels (including commercial property firms). MFEDC Business Case submitted to Council including BCR, Concept Design and qualitative benefits etc. Approved by Council.
• LEO Pilot - Initial proposals for LEO service Value Added Resellers received for assessment. Renewed interests from one Satellite Service Provider. Initial proposal reviewed from service provider and was deemed to be at a significantly higher cost than anticipated for residential trial – discussion held with service provider to revise proposal. Another service provider sent proposal for residential trial which was deemed to be comparatively suitable - currently the proposal is under assessment.
• Smart IOT Platform - Initial proposal received by service provider and reviewed – which was deemed to be not suitable for value of money. Currently continuing discussions on proposal. Confirmation letter received by Logan regarding cancellation of Federal Government 5G Innovation Initiative Funding – 15 July 2022. Continued engagement with potential providers to explore further opportunities.
• Program Management - Continuous risk register updates
• DI&C Program presentation to Council Directors/CEO (ELT).
• DI&C Program Update Committee report finalised and submitted for Planning Committee 13/09.
• Draft letter finalised and sent to State Government (DCHDE) regarding scope change.
• Kick-off workshop with industry and Government stakeholders to explore potential opportunities.

As at the end of the first quarter, the following was achieved:

US Market Access Program

This program began with 9 scale up companies. Session 1 of the program was delivered on Friday the 9th of September with all participant companies delivering a customer focused pitch to the Entrepreneurs in Residence. Mentoring between the companies and Entrepreneurs in Residence was held before delivery of the next session. Session 2 was delivered on Friday the 23rd of September with 3 hours of training content provided by our facilitator. Participant companies will apply the training content to provide a work product for Session 3 proposed for delivery on Friday the 7th of October.

Residency

The current cohort of coLab Portfolio Companies continue to work with their dedicated Entrepreneur in Residence and have participated in mentoring sessions to assist the company's growth.

Branding and Marketing

A brand refresh has been completed including an improved brand, brand strategy, brand narrative and collateral/assets. Preparation for delivery of the new brand is currently being undertaken.

• Road Safety launch, expo and media releases during August Queensland Road Safety Week (Action A1).
• Weekly meetings between Council, Police and Department of Transport and Main Roads (TMR) road safety officers (Action A5b).
• Launch and first meeting of Road Safety and Active Transport Advisory Group on 28 July 2022 (Action A6).
• 7 projects submitted to TMR for 2023/24 Federal Black Spot Program (Action A11).
• Traffic calming issued for 3 existing streets in Marsden (speed platforms) and Kingston (one lane chicanes) (Action A23).

• Initial meetings have been held with the Chambers Flat community reference group. The group has put forward key goals that they each have for the site.
• Logan Water has shared a preliminary site map that shows the proposed location of the treatment plant site and other area that at this stage will be reserved for Logan Water purposes. There remains a significant part of the site that can be used for community and environmental uses.
• Further consultation is on hold until the alignment of the upgraded Kenny Road is finalised, this has been delayed at least three months as the roads team reassesses the proposed design considering the updated flood modelling.

• The project tracking to schedule. Major structures are complete and have passed hydrostatic testing.
• In quarter 2 civil works around the major tanks can begin along with the duplication of the outfall pipeline to meet the increased flows of the new design.

• ensure the best possible outcomes for City of Logan communities
• effectively inform the region’s future through input in the SEQ Regional Plan.

• Total of 16 projects completed including shelter replacements, playground renewals, lighting improvements and other park embellishments.
• The program is on schedule with 21% of the program delivered so far
• This is within acceptable parameters.

• Plateau Park Shelter Replacement
• Forestglen Park project
• Crossing Park Playground Renewal
• Doug Larsen Park lighting project
• Activity Park Playground Renewal
• Third Park House Demolition Project
• Chris Green Park Toilet Demolition Project
• Mikaga Park Embellishments
• Bedford Park - Remove playground & shade sail
• Jamie Nicholson Park toilet block
• Passerine Park bin replacement
• Red Ash Reserve concrete creek crossing removal
• Hammel Park signage
• Bill Carmody Park Playground Renewal
• Porter Park Shade Sail replacement
• Barbaralla Park upgrade

• condition assessment and defect identification regime for each asset class
• risk analysis and monitoring regime for infrastructure assets
• operations, maintenance, and renewal plans
• asset management resources across the organisation
• implementing AMIP Key Performance Indicators.

• Anticipated program milestone for the end of quarter 1 was 5% budget spend, but is ahead of schedule at 12%
• Consultation activities complete
• Projects are in the design and documentation phase
• Where possible equipment is being procured early to mitigate supply chain delays.

• Stages 2 and 9 of Woodlands Drive Catchment Master Drainage Project, Rochedale South ($15.8 million)
• Stage 1 of Jimboomba Local Road Kerbing and Stormwater Drainage Upgrade ($8.6 million)
• Gilmore Road, Berrinba - Road Upgrade ($8.1 million)
• Chambers Flat Road Upgrade, Chambers Flat ($38 million)
• Browns Plains Road & Scrubby Creek Road Intersection Signalisation, Browns Plains ($2.8 million)
• Woodbeck Street Catchment Master Drainage Project, Beenleigh ($1.7 million)
• Middle & Teviot Road Roundabout Upgrade ($1.1 million)
• Asphalt resurfacing, spray sealing works and pavement rehabilitation at numerous locations across the city (totalling $16.5 million)

• A Request For Quote to procure a consultancy firm to determine the current and future needs of Council's camera monitoring room including the identification of potential growth opportunities and requirements has been prepared. Quotations are expected to be invited from suppliers in October 2022.

• The bushfire preparedness campaign has been completed. This campaign has been running since mid-July and concluded on 30 Sep 22. Task complete.
• Concurrent to the bushfire preparedness media campaign the DMP commenced the storm preparedness campaign. This campaign will be occurring over a number of mediums, including shopping centre digital screens, print media and radio advertising. The majority of this advertising will conclude on 10 Oct 22, with advertising only continuing in the "Our Logan Magazine' and on LCC screens until the end of October. Task is 85% complete.
• As we move into the high risk weather season, the DMP is switching it's advertising focus from bushfires and storms, to general community education and preparedness. The DMPs advertising focus will be on preparedness and the Logan Early Warning APP through the second half of October and the first half of November 22. Advertising scripts and images have been approved and will commence in mid-October. Task 50% complete.
• The DMP has also commenced preparation for 'Get Ready QLD Week' (10-14 Oct 22). Task 50% complete.

• ELT have approved the Business Cases for the EAMS, Information Management Modernisation and Pathway Modernisation and projects. The former two, have also been approved by Council, with the Pathway Modernisation project Business Case scheduled for consideration by Committee and Council in October.
• The Cyber Uplift Phase 2 project has rollout out mandatory training and achieved over 82% compliance in the first month. The Tech One Modernisation project has successfully transitioned the Finance module to CiA.

• Information Technology Services Branch (IT) have been engaged to review potential QR code providers to ensure they meet Councils IT security requirements.
• The IT Integration and Delivery Team Leader has advised the QR code provider evaluation is now at the top of IT list to review.
• A decision by IT on a QR code provider is due by the end of October 2022.This will provide guidance on our preferred supplier moving forward.
• All data that will be applied to the QR codes have been reviewed.

• Corporate Innovation Strategy
• Business Process Excellence (BPX) road map.

• alignment
• implementation
• management
• measurement.

• Delivery of 3 Lunch and Learns. The July session was an innovation showcase on the Logan Biosolid Gasification project, while August and September were focused on Process Thinking and the 4 stages of Problem solving. Staff attendance for Quarter 1 was 109 staff and the customer retention rate is tracking at 85% at the end of Quarter 1.
• Community of Practice concept design drafted for Manager review. This initiative is placed on hold, pending the establishment of the new Portfolio Management Office.
• The Community of Practice glossary was completed, with terms and definitions finalised and aligned to definitions recorded in the ISO Standards
• Two editions of the Innovation Unearthed were distributed in Quarter 1 and subscription numbers totalled 358 with an average open rate of 27.6% (Industry benchmark 19.4%) and an average click through rate of 13.5% (Industry benchmark: 2.8%). The story introducing the Portfolio Management Office was the most read article and the accompanying video explainer was viewed 175 times.
• The Innovation and Improvement Customer Service has primarily been focused on support the two new initiatives for the PMO including service reviews and value for money.

With the Branch restructure and the establishment of the Portfolio Management Office, the Business Transformation program design and delivery project will be absorbed within the scope of the related project HP7.5.1 - Enterprise portfolio and transformation delivery. Work will still be progressed under a revised scope within the Enterprise portfolio and transformation delivery project and will be reported as such.

Recommendation

It is recommended that this project be removed from the Operational Plan 2022/2023 and realigned under the project HP7.5.1 Enterprise portfolio and transformation delivery.

• To ensure alignment with EAMS and to avoid loss of business functionality, a direction by Management to implement all contacts as standard contracts have been agreed which is a base foundation with all contracts captured as a standard contract with associated purchase order/s enabling a link to some financial transactions (purchase orders and invoices).
• Information Technology Project team have scheduled showcases with Procurement to progress the project deliverables. The project milestone is 'on track' for go the Contracts Module to transition to CiA by December 2022.

About the project

The Technology One (T1) Modernisation has within its scope to implement the Contract Management module in T1 and replace the end-of-life Open Window system. The project is working to a December implementation. The EAMS project will need to enhance the Contracts solution to achieves its benefits for Council's assets.

• The final draft plan was out for review and the project received stakeholder comments and feedback.
• The feedback was reviewed and collated to inform required changes.
• Preparations continued for the presentation of the draft at the AM SDCT for early October 2022.

• are supported by integrated technologies and best practices
• enable efficient and effective management of assets with ability to retain quality asset information
• support operational and future strategic infrastructure decision making

As at the end of the first quarter, the program remains on track as per the approved EAMS Detailed Business Case (Council minute number 69/2022). The program is now three-quarters through base build configuration of the solution. Program Business Analysts are allocated and embedded into business branches across Council. The Analysts are working with business subject matter experts to document as-is processes, undertake data quality assessments and map existing data to future-state EAMS requirements. All key governance controls are now in place for program management, quality control and business change management. The EAMS project is a project that is being delivered under the related project HP7.3.1 - Digital Transformation Program.

Recommendation

It is recommended that this project be removed from the Operational Plan 2022/2023 to ensure that the project is reported through the Digital Transformation Program.

• Individual Councillor briefings have occurred with Chairs.
• Briefings have been booked with the remaining Councillors.
• All DMT briefings have occurred.
• Invitations to attend BMT's have been offered to Managers.

• Status update emails sent to the Branch
• Ways of working together workshop in the planning phase.
• PMO SharePoint site on The Buzz is under construction.

• Draft charter in progress for presentation to ELT on 13/10/2022.
• Foundational governance documents are being prepared.
• Template and process documentation and development is in progress.
• Reporting framework development is in progress.
• Flight plan is consistently being refined with roles and responsibilities assigned.

• App development now complete.
• The project team are now working with Information Technology Services Branch on transition and setting up Telstra Purple managed services.

• culture
• performance management framework
• employee value proposition.