Operational plan report - Quarter 3, 2023 / 2024

Total projects for 2023 / 2024 Quarter 3: 33

Corporate Plan focus areas Total
Maintaining current levels of service (MS)
Proud city (PC) 3
Environment (EN) 7
Healthy connected community (HC) 4
Economy and growth (EG) 3
Infrastructure (IN) 5
High performing organisation (HP) 11
Total 33

Project status Total
On Track 27
Completed 3
Monitor 3
Not Completed
Not Proceeding
Total 33

You can view each priority focus area for Quarter 3, 2023 / 2024 below which includes a status update on Operational Plan key project delivery.

Proud City - Quarter 3, 2023 / 2024

Project Target Status Commentary
PC2.2.1 - City of Logan Safe City Strategy and Action Plan 2021-2025 June 2024 On Track As of March 2024, several select actions linked to priority actions within the City of Logan: Safe City Strategy and Action Plan 2021-2025, were delivered, these include:
  • Crime Prevention Through Environmental Design (CPTED) advice was provided with regards to a lease review for a local sporting facility.
  • Two CPTED audits were completed for local parks experiencing safety concerns, and recommendations provided to the Queensland Police Service and other areas of the organisation.
  • The Safer Places and Spaces Discovery Report and Action Plan for Logan City Parks was finalised and circulated to project stakeholders for feedback.
  • The annual Community Engagement Plan for the Community Safety Program was prepared.
  • A proactive digital marketing schedule, focusing on educating and empowering Logan community members to feel and live safer, was developed and provided to the Marketing Branch for feedback.
  • Planning commenced to support Not Now Not Ever in Logan's delivery of the 2024 Candlelight Vigil, to raise community awareness on the important topic of Domestic and Family Violence.
  • One community safety assessment for a liquor licence variation was completed.
  • Three community safety presentations were delivered, focusing on personal safety and protective behaviours.
  • The Community Safety Team partnered with the Queensland Police Service (QPS) Springwood Police Beat, engaging with retailers and community members on a range of crime prevention topics, at a local shopping centre.
  • The Community Safety Team provided advice to two internal branches regarding reports of hooning and associated safety concerns raised by members of the community.
  • Two members of the Community Safety Team attended the industry partner orientation through Griffith University's School of Criminology and Criminal Justice, to understand the timeline for completion of the student research project being undertaken on behalf of the Community Safety Program, focusing on youth offending.
  • Two members of the Community Safety Team met with six students from the research team to answer questions and provide clarification about their respective research project on youth offending.
  • A member of the Community Safety Team attended a local Neighbourhood Watch (NHW) meeting to provide an update on upcoming community safety initiatives, alongside a member of the Queensland Police Service - Logan District Crime Prevention Unit.
  • Two members of the Community Safety Team attended the Logan District NHW meeting hosted by the Queensland Police Service – Logan District Crime Prevention Unit, which was attended by representatives of all Logan-based NHW groups.
  • A member of the Community Safety Team met with contractors to discuss potential works and associated cost in relation to a planned place-based crime prevention project focusing on select tunnels/ underpasses.
  • A member of the Community Safety Team assisted the Public Lighting Team with evening lighting assessments, including assessing potential lighting options, for the place-based crime prevention project focusing on select tunnels/ underpasses.
PC2.3.1 - Disability Action Plan June 2024 On Track March 2024 key highlights include:
  • The total number of actions in progress is 29
  • The Community Development team have been working with the local business, All Inclusive Activities, and two schools in Beenleigh to design an accessible basketball program. The program will combine basketball skills with social listening to gain views of schools and students' opinions of disability inclusion in education. The pilot program will start in April 2024.

During the third quarter of 2023/2024, the following key highlights were achieved:
  • 28 actions have now been completed
  • 29 actions are in progress
  • Council's website has been updated to include comprehensive information about disability services, groups and programs available in Logan
  • As part of the Year of Accessible Tourism, Bayside Wake Park and Kingston Butter Factory completed an Access Accelerator Program which provided mentorship and guided activities to increase accessibility of both tourist destinations
  • Kingston Butter Factory has launched a new webpage in partnership with Cerge, to help people living with a disability to plan their visit to the venue
  • The Records Management Program have worked with Jigsaw to employ two part time staff with disability on a three-month trial, with an option to extend a further six months
  • Road Infrastructure Planning successfully applied for a grant from TransLink for additional bus stop upgrades across the city
  • The Community Safety Resource Guide has been updated to include information about available support services for people living with intellectual and learning disabilities. The accessible digital version of the guide is available on Council's Community Safety webpage.
PC2.3.2 - Reconciliation Action Plan June 2024 On Track March 2024 key highlights include:
  • Continued to attend and support the planning meeting for the NAIDOC 2024 event, led by the Logan District Corporation of Elders.
  • Recruitment commenced for the First Nations Community Development Officer. This role will be responsible for building and maintaining relationships with the First Nations community.
  • Met with Community First Development, an organisation that supports indigenous organisations to find volunteers.
During the third quarter of 2023/2024, the following key highlights were achieved:
  • The First Nations community contact list has been updated and connections have been made with the Logan Corporation of Elders, the Aboriginal and Torres Strait Islander Community Health Service, the Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities, and the Arts, Gunya Meta and Community First Development to give an update on the Reconciliation Action Plan to the First Nations Community and to start strengthening connections.
  • Attended and supported the planning meeting for the NAIDOC 2024 event, led by the Logan District Corporation of Elders.
  • Recruitment commenced for the First Nations Community Development Officer. This role will be responsible for building and maintaining relationships with the First Nations community.

Environment - Quarter 3, 2023 / 2024

Project Target Status Commentary
EN3.1.1 - Logan and Albert River Litter Clean Ups June 2024 On Track

During the third quarter of 2023/2024, the clean-up of large debris from the Logan and Albert Rivers was undertaken. This occured from late January through to mid-February.

Approximately 21 tonnes or 57.8 cubic metres of waste was collected and disposed of, as part of this project. The collected waste comprised a variety of large items including foam wrapped in concrete, intermediate bulk containers, partially sunken boat, concrete drain, tyres, pool, shed and timber.

The Logan River clean-up program continued with monthly clean-ups of the river from Geoff Philp Bridge to the mouth of the Logan River.

EN3.2.1 - Riverbank Restoration Projects June 2024 On Track During the third quarter of 2023/2024, maintenance works were undertaken at previously planted Logan and Albert River restoration sites.

Restoration works have begun at Albert River Park Stage 2 (976 plants), Belivah Creek Site 3A (3,760 plants), Logan River Parklands Stage 4 (2,858 plants), Newstead Park Stage 3 (2,500 plants), Sebring Park (5,600 plants) and Riverdale Park riverbank Stage 1 (800 plants).

Conservation and Ecosystem Management Trainee group Reclink, continued onsite weed and rubbish removal works at Belivah Creek and Albert River Park.
EN3.3.1 - Tree Planting Offset Projects June 2024 On Track During the third quarter of 2023/2024, ongoing maintenance work on 100 hectares of land continued.

Maintenance is continuing on 24,000 trees planted this financial year at Sebring, Brushwood Park and Ooah Park.

Approximately 4,500 cubic metres of mulch was imported into Ooah Park to be used for stage 2 planting. Mulch was sourced from storm debris.
EN3.4.1 - Environmental conservation partnerships June 2024 On Track During the third quarter of 2023/2024, the Environmental Conservation Partnerships achieved the following:
  • 1,055 members in total participating in the program
  • 37 new Habitat Connections members joined the program - 565 properties in total (6 properties deregistered from the program)
  • 7 new Land for Wildlife properties were registered - 490 properties in total (4 property deregistered from the program)
  • formal agreements remain at 30 (Voluntary Restoration Agreement, Voluntary Conservation Agreement and Voluntary Conservation Covenant)
  • 11 Land for Wildlife property revisits were conducted
  • 362 individual community engagement interactions were provided to ECP members
  • 10.29 hectares were added to the Land for Wildlife habitat network, bringing the total to 6362.27 hectares
  • 5 threatened species were recorded on Land for Wildlife properties including a new threatened species recorded, Lagenophora fimbriata (19 threatened species have been recorded in total)
  • 204 Environmental Conservation Partnership members submitted orders for conservation incentives (yearly total is 400 orders)
    • 5,859 plants were ordered (yearly total to date is 11,321)
    • 21 nest boxes were ordered (yearly total to date is 41)
    • 34 resource books were ordered (yearly total to date is 64)
    • 31 herbicide orders were made (yearly total to date is 91).
EN3.6.1 - Energy efficient lighting upgrades June 2024 On Track During the third quarter of 2023/2024, the contract was awarded for the energy efficient lighting upgrade.

Planning is now underway for delivery of the upgrade.
EN3.6.2 - Sustainable Solutions June 2024 On Track The process is ongoing for the Energy Partner, with the selection of prefered vendors.

Upgrading of the Loganholme Solar and battery is still in design with optimisation ongoing.
EN3.7.1 - Solar Panel Recycling Service June 2024 On Track A request for quotation (RFQ) for Council's E-waste contract has now been released.

The RFQ includes three separable portions, those being: General E-waste, Medium-Large Lithium Batteries and Solar Panels. This allows vendors to respond to all or some of the portions and provides Council the greatest opportunity to gain value for money for each of the portions.

The four vendors that were identified during the market research phase have been invited to quote.

The RFQ was issued on 25 March 2024 for a duration of 4 weeks. By 26 March 2024, all vendors had accessed and opened the RFQ.

The decision regarding contractor engagement for services is expected to be made by 20 May 2024, with a contractor/s being engaged to deliver services from 1 July 2024.

Healthy connected community - Quarter 3, 2023 / 2024

Project Target Status Commentary
HC4.1.1 - Community Infrastructure Network Plan March 2024 On Track Detailed network data has been finalised and collated, with co-location opportunities identified.

Further analysis to identify timing and deliverability efficiencies across Community Infrastructure, Sports and Park networks is in progress.

Drafting of the Integrated Lifestyle Infrastructure Network Plan report has commenced.

Milestones achieved:
  • Detailed network data finalised and collated, with co-location opportunities identified.
Proposed actions:
  • Finalisation of analysis to identify timing and deliverability efficiencies across Community Infrastructure, Sports and Park networks.
  • Drafting of full Integrated Lifestyle Infrastructure Network Plan report, including recommendations and actions.
HC4.1.2 - Sport and Community Infrastructure Capital Works Program June 2024 On Track Delivery of the capital works program has continued through to March:
  • approximately. $28.5 million (79.1%) worth of projects are currently in the construction phase
  • $5.7 million (15.7%) of projects are complete
  • design and scoping are progressing for the remaining 5.2% of the Capital Works Program.
At the end of the third quarter 2023/2024, approximately $15.9 million (44%) of the Capital Works Program has been delivered.

Recovery from the December-January rain event has been achieved, however this event resulted in revised construction programmes with completion dates later in the financial year.

Milestones Achieved:
  • Logan North Aquatic Centre Changerooms reached practical completion.
  • early works commenced for the Beenleigh Aquatic Centre.
Proposed actions:
  • Project Management team has obtained updated construction programmes and cashflow forecasting from contractors for the larger projects and are identifying any further impacts on timing or opportunities for acceleration.
HC4.2.1 - Libraries Learning and Discovery Strategy June 2024 On Track Libraries Learning and Discovery strategy activity highlights for the third quarter 2023/2024 include:
  • 22,884 residents of all ages, cultural backgrounds and abilities attended a wide range of library programs and enjoyed inspiring and sustainable events. Many attendees learnt new skills, improved their English, received basic job seeking help, accessed free technology, and gained small business support.
  • 1,391 visited the Accessibility Centre.
  • 6,557 adults learned new technology skills and how to safely access information and services online through our Be Connected for Older Australians program.
  • 1,147 home library service customers received deliveries over the 3-month period as well as 147 aged care facilities and retirement villages, with the support of 495 volunteers.
  • 296,548 people visited our 9 library locations and 6,985 new members joined.
  • 11,401 people attended First 5 Forever sessions in the library and the community.
101,180 residents visited our 9 library locations in March and we joined 1,899 new members. 7,668 library patrons attended 1,138 events and outreach activities that cultivated sustainability, learning and wellbeing. Our community loaned 177,112 items including books, magazines, CDs and DVDs. Library staff supported learning in the community with responding to 1,465 tech help enquiries and 505 people accessed the Accessibility Centre. For those unable to access our libraries, 391 individuals and 23 aged care facilities and 26 retirement villages received home delivery services. 42 community members received Adult literacy learning assistance. Our library service was supported by 171 community volunteers.

The Frog Squad at the splash pad program occurred 4 times with 260 attendees. Story time in our parks occurred 8 times with 220 attendees. 4,442 attended regular First Five Forever Story Time and Baby Time sessions. 7,761 customers have downloaded the library app. The Marsden Library Sensory Friendly map and story was uploaded to the Logan Libraries website.
HC4.4.1 - Arts Culture and Heritage Strategy 2023-2027 June 2024 On Track Arts and Culture Highlights for the third quarter of 2023/2024 include:
  • The Waitangi at Twilight event was presented at the Kingston Butter Factory Cultural Precinct on Friday 2 February, with 3,000 attendees.
  • Butterbox Beats and the Logan Artworkers Networking Soft-pitch events were presented at the Kingston Butter Factory Cultural Precinct and Living Museum of Logan on Friday 16 February, with a total 215 attendees.
  • The Underdog Film Festival was launched on Friday 23 Febuary at the Kingston Butter Factory Cultural Precinct, with 200 attendees.
  • The opening of four new exhibitions at Logan Art Gallery - The marvellous and magical: collage and the moving image: Fiona West, Not quite there, Rekalibrating Kantha at Logan: Natasha Narain, Workshop wonders XXII, on 8 March, with 97 attendees.
  • Natasha Narain artist residence at Logan Art Gallery during March.
  • Comedy Night and First Five Forever Rad Dads program at the Kingson Butter Factory Cultural Precint on Saturday 23 March, with 490 attendees.
  • Women of Waterford performance and the Milky Way Markets at the Kingson Butter Fcatory Cultural Precinct on Friday 15 March, with 499 attendees.
  • Four professional development workshops with Kellie O'Dempsey were presented to Robyn Daw Young Visual Artist Scholarship participants in March.
  • Celebration event for Children's Voices...Dreams for the future project at the Slacks Creek Creative Lighting Projection.

Economy and growth - Quarter 3, 2023 / 2024

Project Target Status Commentary
EG5.4.1 - Olympics Legacy Venue Business Case June 2024 Completed Responsibility for the delivery of the business case for the Olympics Legacy Venue has transitioned to the Queensland Government.

This project is now complete.
EG5.5.1 - Logan Plan 2025 State Interest Review June 2024 Monitor The draft new planning scheme was delivered to the Queensland Government (State) in September 2023 for the first State Interest Review, in accordance with planned delivery for the 2023/2024 financial year.

Responses have been provided to the State's requests for information as part of first State Interest Review. These totalled 134 items, including some which were received on 2 February 2024 relating to the updated South East Queensland (SEQ) Regional Plan.

Advice is awaited from State regarding the responses provided to their information requests. Further advice from State is also pending regarding their direction provided late January 2024, requiring an alignment amendment to our current planning scheme (Logan Planning Scheme 2015) associated with the updated SEQ Regional Plan.

Work continues towards preparing for public consultation for the new planning scheme, anticipated to occur in the 2024/2025 financial year.
EG5.8.1 - Digital Infrastructure and Connectivity Program June 2024 Completed At the end of quarter 2, the identified program of works for the Digital Infrastructure and Connectivity Program is complete from both a Logan City Council and State Government perspective.

Highlights of the program included:
  • engagement with potential participants completed
  • network detailed design completed
  • fibre cable construction laid and installed
  • internet service to participating properties turned on.
The final report for the State Government, providing a comprehensive summary of the project, is due to be lodged by mid-March 2024. This is the final step in the project.

This project is now complete.

Infrastructure - Quarter 3, 2023 / 2024

Project Target Status Commentary
IN6.2.1 - Loganholme Wastewater Treatment Plant (WWTP) Stage 8. Beenleigh WWTP Close June 2024 On Track The following activities commenced in March 2024, and are continuing into April 2024:
  • Bioreactor/ Membrane tank/ permeate tank commissioning
  • Finescreens odour covers installation
  • Grouting around site ongoing
  • Miscellaneous slabs installation around the site.
The following new activities will commence in April 2024:
  • Roadworks
  • Bypass manhole construction.
Overall, the project is on track for construction completion and commissioning as scheduled.
IN6.2.2 - Water and Wastewater Capital Works Program June 2024 Monitor As at the end of March 2024, the expenditure on the Water and Wastewater Capitals Works Program was $94.01 million against a phased budget of $110.79 million.

The construction commencement of a number of wastewater projects in Logan South was delayed due to extended time frames for environmental approvals and easement acquisitions.

The program will still be delivered, however there will be budget carry-overs into the next financial year.
IN6.3.1 - 2023/2024 Parks Capital Works Program delivery June 2024 On Track At the end of the third quarter of 2023/2024, delivery of the Parks Capital Works Program has achieved a year to date spend of $17.6 million against a forecast in the adopted budget of $23.2 million, representing 75 perfent completion of the annual program.

Key projects in construction include Fitzgerald Avenue Streetscape Upgrade, Acacia Park and Alexander Clarke Park Stage 3.

Current risks to the program are resourcing (both internal labour and contractors). These risks are being proactively managed through Parks Pre Qualified Supplier Panel and value/scope management. Construction cost inflation has reduced and is no longer considered a key risk for the program.
IN6.6.1 - Road and Drainage Capital Works Program June 2024 On Track At the end of the third quarter of 2023/2024, delivery of the Capital Roadworks and Drainage Program achieved $98.9 million in overall expenditure. This was ahead of anticipated expenditure targets by 3 percent.

Notable projects under construction throughout March include:
  • Loganlea Road Upgrade, Loganlea
  • Chambers Flat Road Upgrade, Chambers Flat
  • Jimboomba Stage 2 Local Road Kerb and Stormwater Upgrades
  • Bobermien Road Local Road Upgrade, Logan Village
  • Leopardwood Road Local Road Upgrade, Cedar Grove
  • Station Road Cycleway, Loganlea
  • Storey Road and Manuka Road Local Road Kerb and Stormwater Upgrades, Logan Village
  • Chambers Flat Road and Muchow Road Intersection Upgrade, Marsden
  • $3.3 million in asphalt resurfacing, spray sealing works and pavement rehabilitation at numerous locations across the city.
The Capital Roadworks and Drainage Program delivers enhanced transport and drainage infrastructure across the City of Logan. The Program delivers infrastructure upgrades to cater for improvements and growth across the city as well as renewal of the existing infrastructure network.
IN6.7.1 - Monitoring room expansion investigation June 2024 On Track During the third quarter of 2023/2024, realignment of the monitoring room has progressed and underfloor investigations are underway.

High performing organisation - Quarter 3, 2023 / 2024

Project Target Status Commentary
HP7.2.1 - City Parking Enforcement Strategy 2023 - 2026 June 2024 Completed The City Wide Parking Enforcement Plan 2023 - 2026 (Strategy) was adopted by Council in December 2023 and recognises the critical regulatory role Council plays in ensuring safe and accessible parking across the City.

The first year actions outlined in the Strategy have been delivered. These are:
  • 1.5 - Streamline the Penalty Infringement Notice (PIN) review process and simplify the webpage for improved customer experience
  • 1.6 - Enhance and simplify information and educational parking resources provided on Council's website
  • 2.4 - Streamline processes and procedures with the aim to increase administration efficiencies within the Parking Enforcement team
  • 3.3 - Optimise usage of 3 dedicated Automatic Number Plate Recognition (ANPR) cars through improved operations scheduling
  • 4.7 - Create educational materials with information specific to individual school parking on Council's webpage.
The following first year action is being delivered in an ongoing capacity:
  • 1.4 - Increase levels of public awareness about parking obligations through proactive marketing and education of warning outcomes to residents in hotspot locations.
This project is now complete.
HP7.2.2 - Community champions project June 2024 Monitor

The Community Champions project is currently fully funded by the Queensland Reconstruction Authority, with a funding completion date of 30 June 2024.

In preparation for the project cease of funding, the 'Community Champions' project is currently under review to ascertain its viability/sustainability without funding.

The review is looking into critical areas of functionality based on:

  • ability to maintain or support the community project without funding
  • benefits of the program
  • risk assessment
  • possible duplication of service by other agencies.
HP7.2.3 - Disaster Management Community engagement framework June 2024 On Track Community Engagement
  • Person Centred Emergency Planning workshop held at Logan East Community Centre
  • Final session CALD education session at Loganlea Tafe with 20 students. The four-part education program sought to build their understanding of hazards and risk, provide knowledge, and provide information on how they can reduce vulnerability to disasters.
  • Meeting First Nations; 'Creative Recovery' project and possible First Nations Emergency Services event at Eagleby
  • During March, Meals on Wheels Driver Engagement; delivery of Emergency Document Wallets to seniors along with their meal city-wide
  • Keep Your Neighbour Safe event at Tudor Park
  • Keep Your Neighbour Safer event at Meakin Park
  • Jimboomba Community Hall, Gardening Group Disaster Education session
  • Southern Cross Care, Management Team discussion on facility disaster plan.
Aged Care
  • commenced scoping a possible forum for Aged Care Providers, with a focus on personal responsibility for disaster preparedness and recovery
  • scoping a possible resident disaster ready ambassador program, a co-design project maintained and managed by the Aged Care facilities.
Get Ready
  • scoping City of Logan Get Ready Week engagement, with Queensland Reconstruction Authority (QRA)
  • preparation for Neighbour Day on 31 March 2024, a digital engagement 'Importance of Knowing your Neighbour': the social media campaign where two people SMS each other about the onset of a storm and neighbour looking after neighbour conversation
  • preparation of Emergency Document Wallets for Engagement: the document wallets hold safety information and tips, and provide an education take home pack.
Creative Recovery Project - Flagstone
  • working in partnership with Council's Creative team, Logan Art Gallery and the National Creative Recovery Network in the delivery of a City of Logan Creative Recovery Project. The National Creative Recovery Network is a national agency working to develop and embed the vital role of culture, creativity, and the arts in Australia's disaster management in both the resilience and recovery phases.
  • offers a unique opportunity for 15 Creatives participants to become Recovery Resource Facilitators. The project seeks to build capacity training, where participants will gain an understanding of the post disaster environment, how disaster affects communities and the role of a 'Creative Recovery Facilitator' in supporting community recovery.
  • training will be delivered as an introduction level engagement, with a focus on establishing and gaining an understanding of the disaster context and trauma informed best practice when working with communities impacted by disasters. Delivery of project: 31 May 2024 to 2 June 2024.
Flagstone Community College Project
  • a schools engagement project at the pilot site of Flagstone Community College, leveraging the Student participation in school bushfire planning and the development of an emergent framework for action in Victoria Secondary Schools
  • commencement of scoping of the project in April 2024 alongside Flagstone Community College; the pilot project will enable a framework for project methodology and resources that could be portable across education school settings
  • integrating the priority for action framework
    • Priority 1 – Build knowledge and understanding.
    • Priority 2 Promote Voice, Agency, and Leadership
    • Priority 3 – Support innovation and change.
HP7.2.4 - South-West Depot June 2024 On Track By the third quarter of 2023/2024, strategic analysis for the delivery of the South-West Master Plan has delivered the following actions aligned to identified objectives:

Optimise service:
  • stakeholder inputs informed preferred use and design for Stage 1
  • design and shop drawings finalised within the approved budget amendment two, including provision for:
  • security aspects
  • fit-outs for community and operational use
Co-location:
  • progressing identification of suitable tenant/s for the building's community component
  • analysis of Council's 8 stakeholder branches with a view to possible consolidation of use requirements
Environmental:
  • identified permits were obtained and associated clearing of trees conducted
  • extreme weather access considered
Future expansion:
  • stakeholder inputs for development of future stages of the Super Depot.
The new depot/administrative accommodation in the south west region of Logan aims to respond to increasing demand, improve operational efficiencies and enhance service delivery for identified critical branch services.

Construction of Stage 1 commenced in early 2024, is progressing in line with Stage 1 design and is currently on track for completion by the target date of June 2024.
HP7.2.5 - Community Engagement Strategy for the City of Logan 2020-2024 June 2024 On Track In March 2024, the team hosted the Internal Engagement Network at the new Animal Management Centre, which was attended by 20 staff from 5 Council branches.

The network is a community of practice, where news, updates, challenges and solutions are shared, helping to strengthen how Council delivers community engagement.
HP7.2.6 - Customer Experience Strategy 2020 - 2024 June 2024 On Track The following actions were completed during the third quarter of 2023/2024, to support the outcomes of the Customer Experience Strategy 2020-2024:
  • rolled out new version of My Property (Water Disruptions and Road Works)
  • draft Customer Centric Communications and Engagement Plan completed and distributed for consultation
  • completed Discovery Phase for the Channel Management Strategy
  • planning underway for the Customer Service Operating Model project following Executive Leadership Team (ELT) approval of the Leadership Development Program (LDP) project
  • ongoing contribution to the organisation service reviews
  • commenced work on the change management plan for the customer centric roadmap.
HP7.2.7 - Value for Money Program June 2024 On Track The Value for Money (VfM) Program ensures project or program benefits are appropriately identified, realised and returned to the organisation.

The Enterprise Portfolio Management Office (EPMO) continues to review ongoing and future initiatives to ensure all eligible initiatives are added to the VfM reporting.

The Branch Business Planning process identifies ongoing and future projects and programs Council will undertake. The initial review of those projects and programs resulted in 32 initiatives that could potentially be added to the VfM Program. Further analysis will be conducted to confirm eligibility for inclusion in the VfM Program.
HP7.2.8 - 2022-2026 People Plan June 2024 On Track In addition to the ongoing Safety program, the following 6 focus areas of the People Plan are on track for the third quarter of 2023/2024:
  • workforce planning
  • optimising information management
  • leadership development
  • diversity, equity and inclusion
  • culture and engagement.
The following project is in monitor as the forms (TechOne) are not yet live to pilot. The project is expected to be back on track next month.
  • operationalisation of performance management.
Particular achievements for March are:
  • 50 percent organisation-wide engagement on the Organisational Culture Survey
  • completion of pilot training sessions for performance management
  • close out of TechOne recruitment module implementation.
HP7.3.1 - Animal Management Plan June 2024 On Track At the end of the third quarter 2023/2024, the following key actions/commitments of the Animal Management Plan 2023 were delivered/completed:
  • 1.1: Reviewed and evolved complaint triaging practices
  • 1.2: Developed a database of identified and repeat offenders
  • 1.4: Delivered the dog safety framework in collaboration with the Workplace Health and Safety Branch to all Council staff
  • 1.7: Continued proactive patrols of public space for wandering animals
  • 1.9: Represented Council at the State Animal Management Taskforce
  • 1.10: Shared the current list of Regulated Dogs (dangerous and menacing) living in Logan with the Queensland Police Service
  • 2.1: Deployed noise monitoring technology to support animal noise nuisance investigations
  • 2.5: Incorporated QR codes into all written customer communications for ease of reference/access to additional information
  • 2.6: Rolled out body-worn cameras to all field staff being a key branch safety initiative
  • 3.2: Introduced requirements for annual animal keeping licenses and approvals
  • 4.4: Completed a review of web content specific to animal management
  • 4.7: Continued to deliver Be Pet Smart education sessions at schools and early learning education facilities across the city
  • 4.8: Continued to develop and grow collaborative intra-branch relationships
  • 4.9: Distributed SMS alerts to known pet owners.
HP7.3.2 - Illegal Dumping and Litter Enforcement Strategy (2022-2025) June 2024 On Track In addition to business as usual activities, by the end of the third quarter of 2023/2024, the following key year 2 actions of the Illegal Dumping and Litter Enforcement Strategy were delivered:
  • 2.3: Development of a bold marketing campaign to promote city pride - Our City, Our Home
  • 3.3: Deployment of covert surveillance to hot spot areas
  • 4.2: Developed strategic partnerships with community housing providers to reduce dumping behaviours
  • 4.3: Streamlined waste collection process with the Roads Construction Maintenance Branch
  • 4.4: Partnered with Community Safety camera network to detect illegal dumping offences
  • 4.6: Enhanced the management of dumping on construction sites in collaboration with the Construction Taskforce
  • 4.9: Installed concrete deterrents and bollards at key hot spot locations to block vehicle access
  • 5.1: Continued to install illegal dumping deterrent signage
  • 5.5: Developed social/economic incentives for tenants to dispose of unwanted waste and household goods
  • 6.1: Undertook a quarterly targeted illegal dumping blitz with subsequent enforcement outcomes
  • 7.2: Commenced preparation of annual report card.
HP7.3.3 - Digital Transformation Program delivery June 2024 On Track Program Management
  • Analysed the Lifecycle program budget to ensure it aligns with our goals and operates efficiently
  • Overall Program actual expenditure continues to track below overall budget
  • Procurement scoping commenced for Data Warehouse
  • Recruitment activities ongoing
  • Multiple GIS governance meetings with Digital Transformation Program (DTP),Records Team, and Information Technology Service Branch.
Business Readiness
  • Business readiness and learning and development plan is currently being updated
  • Learning and Development strategy is being finalised
  • Learning and Development survey has been distributed to branches and results are now being analysed
  • Role Mapping assessment validation against consolidated positions and access architecture is in progress.
Finance and Supply Chain
  • Fit-gap workshops with exception of EB are completed - EB tentatively scheduled for June subject to business availability
  • Business signed off for core components of business ledger received
  • Conversations continue Treasury Ledger functionality and Asset Account configuration
  • To Be process mapping continues
  • Reporting discovery nearing completion
  • Technology One base configuration completed. To be processes pending approval – in readiness for Technology One to estimate and configure
  • Solution Architecture Design in review – expected Development Assessment Branch (DA) endorsement by end April 2024.
EAMS
  • TechOne base configuration completed. To Be processes pending approval – in readiness for Technology One to estimate and configure
  • Data mapping spec activity has been completed with the Business Analysts; branches engaged where necessary. Data partner is now able to commence their process.
  • Project Lifecycle Management (PLM) workshops have been completed and Business Analysts are working with the branches to compile configuration data
  • Major Event Management and DM to be scheduled
  • Water workshops in progress
  • Business Analysts will be working with branches soon to discuss the processes that were out of scope previously and processes that have changed
  • Solution Architecture Design in review – expected DA endorsement by end April 2024
HR Services
  • Organisation Management Business Process workshops have been completed
  • DTP will commence documentation of business processes for business sign- off
  • Payroll discovery continuing with Technical Partner and business process workshops booked
  • Techone Human Resources and Payroll (HRP) - aligned with One Council - migrating configuration from existing database to project databases. HRP – lift and shift in progress
  • Solution Architecture Design in review – expected DA endorsement by end April 2024.
Data
  • Data migration Strategy completed
  • Data mapping per Business object for migration commenced
  • Data migration infrastructure stood up.
GIS
  • GIS removed from Tranche 1 – now a dependency from Tranche 2.

Request to amend project description

At its meeting of 6 December 2023 (Minute Number 117/2023), Council endorsed the implementation of the full TechnologyOne 'One Council' product suite as the single strategic Enterprise Resource Planning Solution outlined as Option 1 in the report titled Digital Transformation Program Business Case of December 2023.

It is therefore recommended that Council endorse an amendment to the project description, to enable project delivery aligned to Council's decision.

The amendment requested is as follows:

Progress delivery of projects under the Digital Transformation Program, including:

  • Enterprise Asset Management Solution
  • Finance and Supply Chain
  • Human Resource and Payroll
  • Enterprise Content Management (Phase 1)
  • Cloud Analytics (Phase 1)
  • Graphical Information System (Phase 1).