Operational plan report - Quarter 4, 2021 / 2022

Total projects for 2021 / 2022 Quarter 4: 87

Corporate Plan focus areas Total
Maintaining current levels of service (MS) 2
Proud city (PC) 18
Environment (EN) 9
Healthy connected community (HC) 11
Economy and growth (EG) 14
Infrastructure (IN) 15
High performing organisation (HP) 18
Total 87

Project status Total
On Track 0
Completed 77
Monitor 0
Not Completed 8
Not Proceeding 2
Total 87

You can view each priority focus area for Quarter 3, 2021 / 2022 below which includes a status update on Operational Plan key project delivery.

Maintaining current levels of service

Project Target Status Commentary
MS1.1.1 - Deliver a review of the Internal Services Survey and the Logan Listens: Residents' Survey.

Purpose: To identify improvements for the next survey period.
June 2022 Completed This year, reviews of the Logan Listens: Residents' Survey and the Internal Services Survey were undertaken to identify improvements for implementation for the 2022 survey releases.

The review of the Resident's Survey included alignment to the new Corporate Plan. With these amendments, it was determined that the survey is fit-for-purpose in helping Council to better understand the community's views on the importance of the services being delivered to them and their satisfaction with Council in the delivery of such services. Preliminary work has commenced to support the scheduled delivery of this survey in the second quarter of 2022. Council will use the survey results as a valuable input into performance reviews and annual planning processes.

The review of the Internal Services Survey identified that the survey, in its current form, is no longer fit-for-purpose. A key stakeholder workshop endorsed a new set of objectives to guide improvements to enable Council's internal service providers to better understand customer satisfaction with the services they provide. Preliminary work has commenced to support the scheduled delivery of this survey in the second quarter of 2022. Internal service delivery branches will use the survey results as a valuable input into their service delivery performance reviews and annual planning processes.
MS1.2 - No projects allocated against this priority for the financial year. NA NA NA
MS1.3.1 - Deliver a customer experience quality assurance framework.

Purpose: To capture a full 360 degree view of customer interaction and overall experience. This will help ensure we are providing a consistent service to the community.
June 2022 Completed As at the end of the first quarter, the framework design and testing was successfully completed. Training and rollout was also completed.

The Customer Experience Program was experiencing a high number of privacy breaches and was not meeting the reporting requirements for privacy, confidentiality and the use of information. This was mitigated by the release of an updated version of Livepro to support the Quality Assurance Framework.

Project complete.

Proud City

Project Target Status Commentary
PC2.1.1 - Deliver a rebrand project as per project plan.

Purpose: To bring a valued and unified visual identity to the Council and City of Logan.
June 2022 Completed As at the end of the fourth quarter, the following was achieved for this project for the financial year:
  • Browns Plains Waste Centre and Recycle Market rebrand complete
  • Parks signage manual phase 1 has begun (engagement and consultation)
  • Welcome to Logan signs phase 1 completed (review and removal), phase to commence (design replacement signs and review locations)
  • Photo shoots completed - Community Services and ED&S
  • Continued roll out of brand across Council and city.
PC2.1.2 - Deliver a digital platform for Our Logan magazine.

Purpose: To provide an enhanced service to magazine readers and support future digital news delivery.
June 2022 Completed This project was completed in the third quarter. Highlights include:
  • Ourlogan.com.au is live - engagement rates and community feedback have been positive.
  • In the 3-month period from 1 Jan to 31 March 2022 website visit stats include:
    • 33,071 users (i.e. visitors to website) - Those users viewed 73,562 pages of content, visitors stayed on the site for an average of over 2 minutes.
  • Website includes a media portal and divisional pages.
  • The corresponding Our Logan Facebook and Instagram accounts are growing steadily and proving to be a powerful marketing tool.
  • Results include:
    • Facebook 700 followers, Instagram 287 followers, #CityofLogan used 11.8K+, #OurLoganOurCity used 100+
Project complete.
PC2.1.3 - Deliver a City Positioning and Strategic Marketing Framework including:
  1. City positioning campaign.
  2. Aligning all Council services to strategic brand pillars.

Purpose: To provide strategic marketing direction and alignment for Council.

To present a cohesive brand and communications that maximise value to Council and the community.

June 2022 Completed As at the end of the fourth quarter the City Position Roadmap and Proud City campaign has been completed. The Roadmap will now be adapted into a Strategic Marketing Framework, Including and Communication Strategy - this has been added to the 2022/23 Business Plan.
PC2.2.1 - Deliver the City of Logan: Safe City Strategy and Action Plan 2021-2025 through a broad range of crime prevention/community-based safety initiatives.

Purpose: To create a safer City of Logan.
June 2022 Completed During the fourth quarter, the Community Safety Program continued to deliver actions within the City of Logan Safe City Strategy and Action Plan 2021-2025.

Highlights of work undertaken during this quarter include:
  • 5 community-based community safety initiatives were completed
  • Prepared a key achievements report on the Hooning Action Plan for the next Hooning Taskforce meeting to be held in July 2022.
  • 1 Service at the Square event was held in May 2022 with 30 attendees engaged.
  • 2 Youth Street Hubz were held in April and June 2022 with 140 attendees engaged.
  • 2 reactive Crime Prevention Through Environmental Design (CPTED) audits were undertaken.
  • CPTED advice was provided to internal Branches including Parks, Sport, Leisure and Facilities and Economic Development and Strategy.
  • Community Safety advice was provided in relation to 3 Liquor Licence applications.
Throughout 2021/2022, the Community Safety Program:
  • Delivered 47 targeted or City-wide community safety events or activities and engaged with approximately 2,100 community members.
  • Delivered the 2022 Logan Safe City Survey to which 978 community members provided responses.
  • Provided CPTED advice to internal and external customers on 28 occasions.
  • Undertook 12 CPTED audits.
  • Provided advice on 39 Liquor Licence applications.
PC2.2.2 - Provide funds to eligible organisations for initiatives that respond to local community priorities.

Purpose: To:
  • build an engaged and inclusive community
  • promote increased participation in community life
  • support the community to make positive changes in their local area
  • increase skills, knowledge and leadership capability within the community sector.
June 2022 Completed During the 2021/2022 financial year, almost $300,000 of community development funding was provided to the community including:
  • 49 community organisations were provided Community Development Funding to the value of $298,394. The total estimated benefit of these projects is a reach of 220,597 residents and a total estimated value of $1,057,891.
  • 18 of these community organisations were funded through Community Project Grants to the value of $164,700.
  • 31 of these community organisations were funded through Community Response Grants to the value of $133,694.
  • A community focus on mental health and physical wellbeing initiatives through Council's Community Development Funding has become the largest and fastest growing trend this financial year.
  • Additional support and funding has been provided to the community through the Community Training Program to build community resilience and up-skill front-line workers and volunteers in the mental health and physical wellbeing sector.
PC2.2.3 - Deliver systems and procedures for the management and operation of the Kingston Butter Factory Cultural precinct. This includes the outdoor events space, performing arts facility and living museum of Logan.

Purpose: To provide the community with access to a state of the art cultural precinct for celebration and engagement with arts, culture and heritage.
February 2022 Completed This project was completed in the third quarter. Highlights include:
  • All outdoor areas now trading and operational including outdoor stage, cottage, markets and heritage centre.
  • Markets and events have been highly impacted by extreme weather resulting in postponement and cancellations.
  • Building including the theatre and Living Museum has delayed opening until July 2022 due to storm damage and delays to practical completion.
  • Aruga PR engaged to deliver precinct media opportunities, with the Sunrise weather team completing a live broadcast promoting the new precinct in early April.
  • At the end of the third quarter, 6 events have already been held with further markets and stage events booked in the future.
  • The official opening is scheduled to be held in the fourth quarter.
PC2.2.4 - Monitor and report on the network of CCTV cameras across the city.

Purpose: To:
  • increase community safety throughout the City of Logan
  • detect and reduce anti-social and unlawful behaviour
  • support the Queensland Police Service to identify and effectively prosecute offenders.
June 2022 Completed During the fourth quarter, Logan City Council's camera network captured 1,065 incidents and processed 117 footage requests from Queensland Police Service (QPS) and residents. The total number of incidents has remained steady when compared to the previous reporting period (1,029). The total number of footage requests have decreased since the previous reporting period (164).

The Logan Safety Camera Program currently monitors over 1,100 camera feeds that operate in public spaces 24 hours a day, 7 days a week.

Between 1 July 2021 and 30 June 2022, Council's camera network captured a total of 4,177 incidents, responded to 319 QPS active monitoring requests and processed 397 footage requests from QPS and residents.
PC2.2.5 - Deliver the libraries' early years services and First 5 Forever initiative.

Purpose: To support early years learning and reading for Logan families with children aged under 5 years.
June 2022 Completed

About

First Five Forever aims to support the learning outcomes for all Logan children aged 0-5 years old by providing programs that offer talking, reading, singing, playing, dancing, and moving.

Quarter 4 update

In the fourth quarter the following actions were undertaken in support of the Libraries and Creative Industries 2021/22 Business Plan:

  • Delivery of 242 COVID-safe, face-to-face children's literacy sessions with a total of 2,970 participants.
  • Delivery of 74 COVID-safe community outreach sessions through network partnerships across the city.
  • Participation at 24 key stakeholder meetings across Logan City.
  • Collaboration with the Parks Branch, ensuring delivery of high-quality sessions that promote family connection, early literacy, Logan Libraries and parks across the City of Logan.
  • The Curious Connect scholarship project sponsored by Logan's First 5 Forever has commenced, with 40 families signed up to the 10-week program in Logan Village.

Outcomes

The learning outcomes of Logan children aged 0-5 years old were supported.

PC2.2.6 - Deliver the outcomes of the Libraries Learning and Discovery Strategy 2019-2023.

This is delivered through the six priorities of:
  • access and inclusion
  • economic opportunity
  • nurturing learning and well-being
  • sustainability
  • connected community
  • embracing life-long curiosity and discovery.

Purpose: To support Logan's community through purposeful library programming.
June 2022 Completed

About

The Libraries Learning and Discovery Strategy informs the programming deliverables of the Libraries and Creative Industries Business Plan. This strategy provides the framework to allow library staff to be guided in the development, implementation and evaluation of purposeful and engaging library programming and community engagement.

Quarter 4 update

In the fourth quarter of the 2021/2022 financial year, the following actions were undertaken in support of the Libraries Learning and Discovery Strategy:

  • Delivery of activities in Libraries including Page Turners, Baby Time, Wriggle and Rhyme and the Be Connected service.
  • Delivery of take home packs to families.
  • Delivery of face-to-face and live-streamed library programming and events for adults and children.
  • Delivery of hybrid events (live-streamed events with an in-library audience).

Outcomes

Library staff developed, implemented and evaluated purposeful and engaging library programming and community engagement in support of the Libraries and Creative Industries Business Plan.

PC2.2.7 - Construct an outdoor events space and redevelop the Kingston Butter Factory.

Purpose: To provide a performing arts space and social history museum. It will be a state-of-the-art cultural precinct for community celebration and entertainment.
June 2022 Completed At the end of the fourth quarter:
  • The outdoor precinct has been activated and is being used
  • The KBF building has been activated and is being used.
  • Practical completion issued for the remaining works.
PC2.3.1 - Develop Council's third Reconciliation Action Plan.

Purpose: To deliver a new Reconciliation Action Plan that strengthens relationships, respect and opportunities that support Logan's Aboriginal and Torres Strait Islander community.
June 2022 Completed During the 2021/2022 financial year the project operated under a revised scope of delivery as adopted by Council after the third quarter (minute number: 48/2022). The revised project was to deliver actions to progress the development of Council's third Reconciliation Action Plan (RAP).

These have been achieved, and includes the following:
  • Significant engagement continued with internal and external stakeholders during the fourth quarter to progress project planning for the development of Council's third Reconciliation Action Plan. Strong community relationships continue to flourish, ensuring an understanding of community needs, internal capacities and communication gaps that will help inform the future Reconciliation Action Plan.
  • Council's First Nations Community Development Officer approached multiple internal stakeholders to form a special project group that will undergo an 9 week sprint, with assistance from Council's Corporate Innovation program, identifying the necessary foundational steps to progress Logan City Council's third Reconciliation Action Plan. Internal communication is underway with relevant Branch Managers, confirming endorsement for staff members to participate, prior to commencement of the sprint in mid-May. Following the sprint, a report will be provided to ELT. During May, the newly-formed special sprint Project Group tasked with identifying the foundational steps necessary for Council's third Reconciliation Action Plan commenced with a kick-off meeting mid-month, followed by a second meeting.
  • Events were planned to celebrate National Reconciliation Week, 27 May to 3 June 2022, and NAIDOC week, 3 to 10 July 2022. Internal stakeholders were invited to participate in Reconciliation presentations on 24 May and 28 June, where guest speaker and local Indigenous artist Jessica Skeen-McKinnon, described the process involved in design of the commissioned artwork "Journey to a brighter tomorrow". Jessica's design was used on posters, postcards and polo shirts distributed to Councillors, the CEO and Directors, Managers and RAP ambassadors. The polo shirts visually identify the wearer as ambassadors for Reconciliation at Council. Teams across Council organised events during National Reconciliation Week to engage in conversation on the theme Be Brave, Make Change and during NAIDOC week to engage with the theme Get Up! Stand Up! Show Up!
  • A project has been included in Council's Operational Plan 2022/2023 to progress a detailed development plan for Council's third RAP (minute number: 51/2022).
PC2.3.2 - Coordinate and support implementation of the Access and Inclusion Plan 2019-2022.

Purpose: To create a more accessible and inclusive city for everyone.
June 2022 Completed During the 2021/2022 financial year, the coordination and implementation of the Access and Inclusion Plan progressed well, with the following key highlights:
  • The Access and Inclusion plan working group has met regularly and includes representation from 21 branches across the organisation. Of the 84 actions in the current plan, 65 have been completed, 15 are on track and 4 are on hold.
  • Council has achieved full accreditation against the Web Content Accessibility Guidelines and Gold standard certification for a plain English website. The number of fully accessible programs included in the Active and Healthy Program has increased.
  • Council libraries now have dyslexia-friendly font, and you can find the dyslexia symbol to identify these books.
  • Council libraries have developed a new expression of interest form to support artists living with disability to exhibit at the Accessibility Centre Art Wall.
  • Council has commenced Disability Awareness Training for staff.
  • Celebratory events were held for International Day of People with Disability on 3 December 2021. This included an online awareness campaign using social media, the development of an online survey, hosting 3 pop up displays that aimed to find out what inclusion means to our community. A total of 60 responses were collated from the poster and online survey.
  • Local laws for disability parking have been amended to increase the fine from $266 and two penalty units to $533 and four penalty units in-line with changes to State Legislation.
PC2.3.3 - Deliver the Aboriginal and Torres Strait Islander Bursary Program, and provide opportunities for students within the City of Logan.

Purpose: To increase employment opportunities within Council for the Aboriginal and Torres Strait Islander community.
June 2022 Completed As at the of the fourth quarter a review of the recruitment strategy for the bursary has been undertaken and preparations are being made for the appointment of future candidates under this program.

During the third quarter, a successful candidate for the Aboriginal and Torres Strait Islander Bursary Program was appointed and commenced at Council. It is proposed to appoint a second candidate in 2023 through a modified marketing strategy that is adapted from the learnings from the previous year's Program.
PC2.3.4 - Deliver the Living Museum of Logan, working with the community to develop content for exhibition.

Purpose: To:
  • share the stories of our culturally diverse communities and of Logan’s Aboriginal and Torres Strait Islander communities
  • share themes of importance to Logan's people
  • enhance visitor experience to the City of Logan.
June 2022 Completed

About

The Living Museum of Logan will tell the stories of the people of Logan. It will be a non-collecting, family-friendly space where residents and visitors to Logan can be inspired and learn about the City of Logan.

Quarter 4 Update

In the fourth quarter of the 2021/2022 financial year the following actions were undertaken:

  • Climate controlled vitrines were commissioned and positioned at the Living Museum of Logan during the fourth quarter, allowing the installation of original objects and artworks.
  • Final installation of artwork and commissioning of Museum equipment was undertaken in preparation for the official ribbon-cutting event that will open the Kingston Butter Factory and acknowledge funding partners on Friday 8 July, 2022.
  • Planning recommenced for a community event to be held in August 2022.

Outcomes

Development of the Living Museum of Logan spaces, displays and programs is on track for the scheduled Kingston Butter Factory opening event, to be held on Friday 8 July 2022.

PC2.3.5 - Deliver a school holiday program for 5 to 17 year olds.

Purpose: To encourage young people' involvement in active and healthy programs and increase community participation during school holidays.
June 2022 Completed During the 2021/2022 financial year, the KRANK school holiday program delivered over 820 sessions for young people, aged 5 to 17 years, including the following highlights:
  • 44 service providers delivered 124 at-home and in-person different interactive activities, resulting in 820 sessions across the year, which were attended by 6,574 young people in Logan.
  • These activities are delivered for free or low-cost providing families and young people with the opportunity to engage in positive activities throughout the school holiday periods that they may not usually participate in.
PC2.3.6 - Deliver water safety awareness education sessions. Provide culturally appropriate learn-to-swim activities for:
  • First Nations people
  • newly arrived migrants and refugees.

Purpose: To increase participant swimming skills.
June 2022 Completed During the 2021/2022 financial year, the Swim Logan initiative delivered a range of swim programs including the following highlights:
  • A total of 4, 8-hour swim programs were delivered to more than 60 Aboriginal and Torres Strait Islander residents aged 16 years and over. Swim programs were held for different population cohorts such as parents and bubs and Elders. During this time, over 10 participants accessed free transport and over 30 participants received a free program shirt using artwork designed by local artist, Casey Coolwell.
  • A total of 22, 8-hour swim programs were delivered to over 450 migrants and refugees aged 16 years and over. During this time, over 100 participants accessed free transport, 60 participants were provided with culturally appropriate swim-wear and over 140 participants accessed supervised childcare for their children whilst they learnt to swim. This additional support for migrants and refugees is a vital component of the program which encourages participation through removing some of the barriers faced to attend swim programs.
  • A total of 42 water safety awareness sessions were delivered by 6 bilingual Multicultural Health Workers from The Ethnic Communities Council of Queensland to 261 migrants and refugees. These sessions teach the basics of CPR, beach and pool safety signs, and water safety in Australia.
  • 8 past Swim Logan participants have undertaken training and received employment as Bicultural Water Safety Officers to teach others how to swim.
  • 11 existing staff have undertaken training in the newly accredited Cultural Awareness in Aquatics course.
  • The delivery of both swim programs aims to foster a culturally safe and appropriate space for communities to engage, connect and learn, within the aquatic environment.
PC2.3.7 - Deliver a health and wellbeing program for all Logan residents.

Purpose: To provide opportunities for residents to participate in affordable and accessible physical activities and health and wellbeing programs.
June 2022 Completed During the 2021/2022 financial year, the Live Well Logan Program was re-branded to Active and Healthy Logan and delivered over 120 activities throughout the year including the following highlights:
  • The Active and Healthy program engaged with 47 service providers to deliver 121 different activities with most activities providing weekly sessions over 1 or more terms/seasons.
  • This resulted in over 7,000 individual participants supporting their physical, mental, and social wellbeing by attending classes delivered by the Active and Healthy program.
PC2.4.1 - Waste Dumping Taskforce 2021/2022

Investigate the illegal dumping of waste, proactively and in response to customer reports.

Purpose: To improve the city’s reputation, amenity and residents' safety.
June 2022 Completed As at the end of the fourth quarter Council endorsed the budget service enhancement for 2022/2023 which will see continuation of the Illegal Dumping Taskforce for a three-year period (2022 -2025) to investigate and enforce illegal dumping activity across the city.

A Presentation of the Illegal Dumping and LItter Enforcement Strategy (2022 - 2025) will be made to Council July 2022. The Strategy clearly defines achievable outcomes and will primarily act as an overarching road map to:
  • promote the responsible and lawful disposal of waste
  • reduce the financial impact of clean-up on ratepayers
  • encourage the community to report dumping offences
  • achieve timely enforcement outcomes driving greater levels of public deterrence disincentivise people who make commercial gain from unlawful dumping
  • build strong partnerships with industry and community organisations to combat dumping create greater pride in our community and city image.
During the fourth quarter, the Illegal Dumping Taskforce continued to investigate, educate, resolve and enforce illegal dumping activity.

Environment

Project Target Status Commentary
EN3.1.1 - Logan and Albert Rivers Fish Habitat Improvement

Deliver fish habitat improvement works at prioritised locations.

Purpose: To improve the ecological health of our rivers and waterways.
June 2022 Completed During the 2021/2022 financial year, actions planned under the Logan and Albert Rivers Fish Habitat Improvement project were completed. The following outcomes were delivered:
  • Logan River litter clean up; community tree planting at Logan River Parklands which attracted 30 community members who planted 500 native tube stock as part of the OzFish Fishers for Fish program;
  • successful application for a QLD Government grant to support 2022/2023 installation of tackle bins, fish cleaning stations, bins and interpretive signage across 10 popular fishing locations in Logan;
  • fortnightly collection and auditing of four existing tackle bins;
  • contract for construction of the Queens Road fishway awarded;
  • and additional river clean up runs in response to the 2022 flood event.
EN3.2.1 - Logan and Albert River riparian rehabilitation

Deliver riparian rehabilitation along priority areas of the Logan and Albert River.

Purpose: To enhance our urban forests, waterways and wildlife corridor network.
June 2022 Completed During the2021/2022 financial year, actions planned under the Logan and Albert River Riparian Rehabilitation project were completed. The following outcomes were delivered:
  • maintenance of community planting sites at Logan River Parklands;
  • SARA approval obtained for the construction of the Eagleby Wetlands bank stabilisation project - following advice from Logan Water regarding the structural integrity of the site, construction has been postponed;
  • and receipt of a QLD Government State grant to support the design, approvals and construction of the bank stabilisation and boardwalk project at Riedel Park boardwalk project. The award of this Riedel Park grant has enabled the boardwalk detailed design to be finalised and lodged for approval process.
EN3.3.1 - Environmental (vegetation) offset delivery

Deliver and maintain environmental (vegetation) offset planting sites.

Purpose: To support the community to:
  • become more sustainable
  • conserve and restore private land.
June 2022 Completed During the 2021/2022 financial year, monthly maintenance activities for previous years' environmental (vegetation) offset sites were completed and infill planting occurred on several sites.

Two new environmental (vegetation) offset sites were established and monthly maintenance activities undertaken.

One new environmental (vegetation) offset site was purchased and planning undertaken for establishment in the 2022/2023 financial year.

Remedial works were undertaken on some sites affected by the February-March 2022 floods.

Development of the private land offset program continued and external materials are due to be developed during the 2022/23 financial year.
EN3.4.1 - Environmental conservation partnerships

Deliver environmental conservation partnerships.

Purpose: To support landholders to undertake conservation works that:
  • protect and improve environmental values
  • enhance environmental awareness across the community.
June 2022 Completed During the 2021/2022 financial year, Environmental Conservation Partnerships achieved the following:
  • 799 members in total participating in the program.
  • 188 new Habitat Connections properties joined the program (368 properties in total).
  • 54 new Land for Wildlife properties were registered (431 properties in total)
  • 402 additional hectares in Land for Wildlife (6170 ha in total)
  • 1 new Voluntary Conservation Agreement (27 Formal agreements (Voluntary Restoration Agreement, Voluntary Conservation Agreement and Voluntary Conservation Covenant) in total)
  • 13 formal agreement annual inspections were completed
  • 78 Land for Wildlife property revisits were conducted.
  • 23 Trees for Recovery site visits were conducted with 32 properties in total provided with Trees for Recovery
  • 16,342 Trees for Recovery plants provided
  • 7 new properties registered for Oxley Creek Landholder Engagement project, brings total property area 977 hectares with 30 kilometres of mapped waterway.
  • 1769 individual community engagement interactions were provided to community members.
  • the following annual conservation incentives were provided to 407 program members:
    • 85 nest boxes
    • 9,743 native plants
    • $17,650 worth of land management vouchers
EN3.5.1 - Environmental events and activities

Deliver a range of environmental events and activities.

Purpose: To encourage environmental stewardship, participation and awareness.
June 2022 Completed During the 2021/2022 financial year 52 Environmental Events and Activities were delivered 3,932 members of the community.
  • Two Guided Bushwalks at Greenbank, 25 July with 27 participants
  • BioBlitz at Greenwood Lakes, 31 July with 7 participants
  • Waterbugs Survey at Cedar Creek, 21 August with 3 participants
  • Glossy Black-Cockatoo Training Day at Daisy Hill, 21 August with 20 participants
  • Two Wildlife Awareness Workshops were held at Mundoolun, 4 September with 53 participants
  • Waterbugs Survey at Slacks Creek, 4 September with 1 participant
  • Erosion Control and Pasture Management Field Day at Woodhill, 11 September with 23 participants
  • City of Logan Pest Fishing Cup at Berrinba, 18 September with 50 participants
  • The Koala Story at Loganholme, 24 September with 6 participants
  • Park after Dark at Springwood, 24 September with 10 participants
  • River Investigators at Berrinba, 26 September with 13 participants
  • Bushwalk Bingo at Boronia, 26 September with 3 participants
  • Platypus Fun Kids Workshop at Crestmead, 28 September with 7 participants
  • Waterbugs Kids Workshop at Crestmead, 28 September with 15 participants
  • Waterbugs Survey at Slacks Creek, 16 October with 7 participants
  • Aussie Backyard Bird Count from 18-24 October
  • The Great Southern Bioblitz (Logan) from 22-25 October with 27 participants
  • Waterbugs Survey at Cedar Creek, 23 October with 2 participants
  • Koala Identification Webinar online, 28 October with 67 participants
  • Batty Halloween at Beenleigh, 30 October with 33 participants
  • Cane Toad Tadpole Trapping Information Session at Kingston, 16 November with 72 participants
  • Platypus Education and Induction at Browns Plains, 23 November Plains with 10 participants
  • Fire Management Information Night at Chambers Flat, 4 November with 38 participants
  • Property Fire Management Planning at Chambers Flat, 13 November with 13 participants
  • Logan Koala Count from 1-30 November, with 26 koala records submitted
  • Can you canoe? Intro to canoeing at Wolffdene, 12 December with 12 participants
  • Candlelit canoe event at Wolffdene, 12 December with 13 participants
  • Froggy fun Kids Workshop at Meadowbrook, 14 December with 40 participants
  • Waterbugs fun Kids Workshop at Loganlea, 14 December with 33 participants
  • Waterbugs Survey at Slacks Creek, 29 January with 15 participants
  • Cane Toad Busting at Eagleby, 20 January with 40 participants
  • Cane Toad Tadpole Trapping Information Session at Park Ridge, 17 February with 34 participants
  • Platypus Education and Induction at Browns Pains, 22 February with 11 participants
  • Candlelit Canoe event at Waterford, 13 February with 12 participants
  • Can you canoe? Intro to canoeing skills at Waterford, 13 February with 18 participants
  • Glossy Black-Cockatoo and Feed Tree Identification Workshop at Daisy Jill, 20 March with 14 participants
  • Teak Park open day at Cedar Vale, 26 March with 20 participants
  • Stories under the Stars at Eagleby, 27 March with 7 participants
  • Wellness in the Wilderness at Holmview, 27 March with 3 participants
  • Waterbugs Survey at Cedar Creek, 4 June with 6 participants
  • Logan Eco Forum - What's your Nature? with Costa at LEAF, 5 June with over 150 participants
  • Logan Eco Forum - Family Adventure Day at Berrinba, 11 June with 309 participants
  • Park After Dark at Springwood, 11 June with 8 participants
  • Can you Canoe? at Bannockburn, 12 June with 5 participants
  • Can you Canoe? at Beenleigh, 12 June with 12 participants
  • Logan Eco Forum - Regenerating Australia Screening, 15 June with 207 participants
  • Logan Eco Forum - Eco Community Celebration at Eagleby, 18 June with 100 participants
  • Park After Dark at Cornubia, 25 June with 15 participants
  • Platypus Survey at Cedar Creek, 26 June with 22 participants
  • Platypus Fun Kids Workshop at Kingston, 27 June with 15 participants
EN3.6.1 - Carbon Reduction Strategy 2018-2022

Deliver actions under the Carbon Reduction Strategy 2018-2022.

Purpose: To increase energy efficiency and reduce carbon emissions.
June 2022 Completed During the 2021/22 financial year planned actions under the Carbon Reduction Strategy 2018-2022 were completed. The following outcomes were delivered:
  • 200 kilowatt solar PV at the Council Administration Centre was installed;
  • a trial battery was installed at the Marsden Depot; service enhancements were prepared for further installations in 2022/2023 at Jimboomba Library, Logan Central Library and the new Animal Pest Services Depot;
  • Lessees of Council owned facilities were supported to install solar at Gould Adams Park Aquatic Centre and Underwood Meals on Wheels;
  • LED lighting upgrades at the Logan Entertainment Centre;
  • development of an updated and improved Energy Dashboard;
  • two Ride 2 Work days held to encourage staff to commute to their place of work via a bicycle or another form of active transport;
  • internal endorsement of the Green Building Guide;
  • and three rounds of request for quotes sent to prequalified suppliers to purchase carbon credits.
EN3.7.1 - Waste Reduction and Recycling Strategy 2022-2032

Develop and deliver the Waste Reduction and Recycling Strategy 2022-2032.

Purpose: To meet Council's legislative requirements.
To support the State Government's Waste Avoidance and Resource Productivity Strategy 2014-2024.
March 2022 Completed As at the end of the third quarter:
  • The Waste Management and Resource Recovery Strategy 2022-2032 was endorsed by Council at its meeting in March 2022 for public consultation.
  • Project complete
EN3.8.1 - Workshop facilities restructure

Deliver key stages of the upgrade to Council's workshop and hire facilities.

Purpose: To improve:
  • safe working conditions
  • innovative and safe work practices
  • efficiencies
  • compliance
  • one-team culture.
June 2022 Completed As at the end of the fourth quarter, the RT Facilities restructure is now complete with a budget savings of $26k.
EN3.8.2 - Sustainable Fleet Management Strategy

Develop the Sustainable Fleet Management Strategy.

Purpose: Provide the organisation with fleet solutions that are:
  • capable
  • dependable
  • safe
  • innovative
  • economically and environmentally friendly.
June 2022 Completed The Sustainable Fleet Management Strategy (the Strategy) was presented to the City Governance Committee at its meeting 16 February 2022.

Following endorsement, the Strategy was adopted by Council at its meeting 23 February 2022 (minute# 16/2022).

Project complete.

Healthy connected community

Project Target Status Commentary
HC4.1.1 - Community Infrastructure Strategy Annual Action Plan 2021/2022 implementation

Deliver the Annual Action Plan 2021/2022.

Purpose: To deliver community infrastructure priorities for 2021/2022.
June 2022 Completed At the end of the fourth quarter planned activities for the project were completed as scheduled. Highlights include:
  • Beenleigh Aquatic Centre upgrade: Pre-design consultation has commenced to help refine the project brief. Engagement includes surveys, interviews with internal and external stakeholders, and pop-up public engagement sessions.
  • Wilbur Street Youth Centre: Strong community engagement with young people in Logan informed the final Needs Analysis and Engagement Findings Report. Concept plans and costings are being further refined with additional structural engineering information and review of cost implications to be finalised in Q1 of 2022/2023.
  • Park Ridge Leisure Centre: The widening of Park Ridge Road design process is still in progress however indicative land requirements has reduced the development footprint of the future leisure centre/pool/community space. Following internal review of potential site layouts, scoping of an options report C7 has commenced to understand the viability of different facilities on the site, potential for staging to address community need for park and green space in the area.,
  • Springwood Community Facilities Hub: Land acquisition process commenced in response to potential suitable sites, however due to strong property market, Council was unable to secure properties within the area. Property investigation process to confirm the land requirements for future provision of performing arts, art space and community facilities required in the Springwood area.
HC4.1.2 - Immunisation Strategy

Prepare a new Immunisation Strategy.

Purpose: To provide convenient and accessible vaccination services to the community.
June 2022 Completed This project was completed in the third quarter. During the third quarter of the 2021/2022 financial year, the Immunisation Strategy was endorsed by Council at its meeting on 23 February 2022 for public consultation.

Project complete.
HC4.1.3 - Library Management System (LMS) renewal

Procure and implement a renewed Library Management System (LMS).

Purpose: To:
  • integrate new technology to improve the customer experience
  • enhance the functions of the Library Management System.
June 2022 Completed

About

The current Library Management System is at end of life and will be renewed during 2022 to meet customer needs.

Quarter 4 update

During the fourth quarter, the Integrated Library Management System (LMS) renewal project rollout commenced. A detailed plan was delivered by the vendor. Data extraction requirements were discussed and code mapping of data was reviewed by both parties. A trial of the data conversion was run in a test environment. Training sessions for staff which will take place in July 2022, which are the necessary next steps prior to commencing operations.

Outcomes

The roll out of an Integrated Library Management System has commenced, with final steps prior to operation scheduled for completion in July 2022.

HC4.1.4 - Environmental Health Strategy

Prepare a new Environmental Health Strategy.

Purpose: To provide a framework for proactively managing public / environmental health issues across the City.
June 2022 Completed The Environmental Health Strategy 2022-2026 was carried at the City Planning, Economic Development and Environment committee on 19 April, and was subsequently adopted at the ordinary Council meeting on 27 April 2022.
HC4.2.1 - Yarrabilba Community Hub facility

Manage implementation of the various agreements designed to activate the Yarrabilba Community Hub.

Purpose: To enable the delivery of community programs and initiatives in this emerging community.
June 2022 Completed As at the end of the fourth quarter, planned activities for this project were completed per schedule. This includes:
  • All operator agreements and leases have been developed and tender to secure operator for POD 1 and 2 for The Buzz at Yarrabilba was issued, with the new operator to be appointed as the construction is completed.
  • State government budget announcement in June 2022, increased the operating funding available and the tender period was extended to allow potential applicants additional time to apply.
  • Commercial lease for POD 3 was developed and negotiations undertaken and recommendation for tenant to be taken to Council for final decision in July 2022.
The construction work The Buzz at Yarrabilba is being managed through a related project (IN6.5.1).
HC4.2.2 - eSports

Deliver a program to host eSports at venues managed by Logan City Council.

Purpose: To provide alternative activities to increase engagement and social interaction for people not involved in traditional sport.
June 2022 Completed Following COVID related delays the LOGAN CUP 2022 e-Sports event was hosted at the Logan Metro Sports Centre on 19th & 20th March 2022. This council owned venue is currently operated by Basketball QLD as the lease holder of the facility and the event was delivered in partnership with LCC & BQ. The event was conducted in a successful manner and delivered the desired outcomes through the provision of alternative activities to increase engagement and social interaction for people not involved in traditional sports. SLF Branch and LCC Events staff will continue to work with and build relationships with eSports groups with particular focus on event acquisitions into the region and ongoing bookings of council venues for this purpose.
HC4.3.1 - Parks Capital Works Program

Deliver park infrastructure through the Parks Capital Works Program.

Purpose: To support the development of parks and open spaces to encourage healthy, active and enjoyable community lifestyles.
June 2022 Not Complete Delivery of the Capital Works Program for the 2021/2022 financial year achieved 76% completion.

Delivery of the Program progressed slower than anticipated, especially in the fourth quarter, due to the following factors:
  • Extended wet weather and insufficient dry periods between the wet weather events.
  • Materials and equipment delays due to impacts with supply chains associated with COVID.
  • Staffing and contractor resource delays due to impacts associated with COVID.
  • Re-direction of contractor resources to assist with emergency and restoration work associated with flood event response.
Moving forward, the Parks Capital Works Program will be implementing the following actions to support positive delivery of the program in the 2022/2023 financial year:
  • Projects have been 'bundled' to create larger packages of work to encourage interest from a broader range of contractors including 'larger' contractors that have greater resources.
  • Discussions are being held with the procurement team to explore extensions to the pool of contractors available.
  • Internal resourcing review is being undertaken to ensure the design and delivery team are adequately resourced.
  • The delivery team are working directly with contractors to explore options to expedite delivery.
  • Review of tender process placing higher priority on contractor availability and commitment to commencement timeframes
  • Exploring the use of acceleration clauses within the contract as an incentive for contractors to expedite work.

Recommendation

This project has already been included in the Operational Plan 2022/2023. The Parks Capital Works Program will be amended in accordance with the delays, all funding associated with these projects will be re-provided and will be rolled into the 2022/2023 Asset Replacement Program. Consultation has been undertaken with all relevant stakeholders.

HC4.3.2 - Parks Asset Renewal Program

Deliver park infrastructure through the Parks Asset Renewal Program.

Purpose: To enhance Council's recreational infrastructure across the city's green spaces.
June 2022 Not Complete Delivery of the Asset Renewal Program for the 2021/2022 financial year achieved 63% completion.
During the fourth quarter reporting, it was identified that an error had been made in the calculations of the quarter 3 results. Due to this error the quarter 3 results should be noted as 42%, not 68%.

Delivery of the Asset Renewal Program progressed slower than anticipated, especially during the fourth quarter, due to the following factors:
  • Extended wet weather and insufficient dry periods between the wet weather events
  • Materials and equipment delays due to impacts with supply chains associated with COVID
  • Staffing and contractor resource delays due to impacts associated with COVID
  • Re-direction of contractor resources to assist with emergency and restoration work associated with flood event response.

Moving forward, the Asset Renewal Program will be implementing the following actions to support positive delivery of the program in the 2022/2023 financial year:
  • Projects have been 'bundled' to create larger packages of work to encourage interest from a broader range of contractors including 'larger' contractors that have greater resources.
  • Discussions are being held with the procurement team to explore extensions to the pool of contractors available.
  • Internal resourcing review is being undertaken to ensure the design and delivery team are adequately resourced.
  • The delivery team are working directly with contractors to explore options to expedite delivery.
  • Review of tender process placing higher priority on contractor availability and commitment to commencement timeframes
  • Exploring the use of acceleration clauses within the contract as an incentive for contractors to expedite work;

Recommendation

This project has already been included in the Operational Plan 2022/2023. The asset replacement program will be amended in accordance with the delays, all funding associated with these projects will be re-provided and will be rolled into the 2022/2023 Asset Replacement Program. Consultation has been undertaken with all relevant stakeholders.

HC4.4.1 - Arts, Culture and Heritage Strategy 2018-2022

Deliver outcomes of Council’s Arts, Culture and Heritage Strategy 2018-2022.

Purpose: To improve community capacity and our city image through 5 outcomes:
  • Development
  • Engagement
  • Places and spaces
  • Partnerships
  • Communication
June 2022 Completed

About

The strategy is a whole-of-Council document that states Council's commitment to arts, culture and heritage. It defines the key areas, strategies and actions to guide the management, sites and provision, and plan for its future growth and development. The strategy outlines areas where Council will work to develop more opportunities for the community and its arts, culture and heritage professionals to watch, enjoy and participate in creative activities, with the aim of enhancing quality lifestyle, creative industries and business across the region. It is an integral part of developing the city as an emerging tourist destination.

The five key actions of Creative City: Logan City Council's Arts, Culture and Heritage Strategy 2018-2022 are development, engagement, places and spaces, partnerships and communication.

Quarter 4 update

In the fourth quarter of the 2021/2022 financial year the following actions were undertaken:

  • The five key actions of the Arts, Culture and Heritage Strategy 2018-2022 continued to be delivered through Council's programs, services and venues in the fourth quarter.
  • Logan Art Gallery Pop Up at Logan West Community Centre was successfully installed, with an exhibition opening night held on 6 May. Round 3 exhibitions were opened by Councillor Koranski, with 265 artists and community members in attendance.
  • Round 49 of the Regional Arts Development Fund (RADF) closed on 29 April, with 13 RADF projects assessed by Logan's RADF Committee, and included a diverse range of arts disciples.
  • A 'Have Your Say' survey opened as part of the community engagement for the development of the Arts, Culture and Heritage Strategy 2023-2027.

Outcomes

Community attendance increases as Covid-19 restrictions ease and residents feel safe returning to face-to-face activities. Council's Arts, Culture and Heritage Strategy 2023-2027 continues to be delivered through community engagement, programs, services and venues. Local artists are recognised through the Regional Arts Development Fund.

HC4.5.1 - Delivery of Rosia Rd Masterplan - Stage 1

Progress delivery of stages 1 and 2 of a regional standard sports park at Rosia Road in Park Ridge, as per the Rosia Park Master Plan.

Purpose: To provide facilities for an active and healthy community.
June 2022 Not Complete As at the end of the fourth quarter:
  • This project is awaiting a federal environmental approval. No clear date when this will be received has been communicated by the department.
  • Design works have progressed further while waiting.
  • Council is awaiting a response to the funding extension of time request.
  • Due to the delay in the EPBC approval, escalation costs are expected from the Contractor which may impact the scope of the project.
In relation to the Environment Protection and Biodiversity Conservation (EPBC) Act referral:
  • Council's appointed consultants completed and submitted preliminary documentation in response to the received Request for Information from Department of Agriculture, Water and the Environment (DAWE).
  • DAWE provided feedback on the EPBC submission in June 2022 and a meeting with DAWE is scheduled in July 2022 to discuss the feedback.
  • Council have discussed the revised timeframes with the D&C Contractor and a plan for repricing and commencing work following the approval has been agreed.
  • Council have requested updated pricing to be provided through the design phase so that impacts of escalation costs can be addressed early.
  • Once the environmental approval and EOT approval has been received, project timelines to commence works will be reviewed and adjusted accordingly.

Recommendations

This project has already been included in the Operational Plan 2022/2023 with the following deliverables:

  • Statutory approval requests
  • 100% of design drawings completed
  • 15% of Stage 1 construction program completed
HC4.5.2 - Renewal of Logan North 50m pool

Replace the Logan North 50m outdoor pool and associated plant and plant room.

Purpose: To keep providing aquatic programs and recreational activities at Logan North Aquatic and Fitness Centre.
March 2022 Not Complete This project has been moved to the Operational Plan 2022/2023 per Council decision in the third quarter (minute no: 48/2022). This project has continued to experience delays due to wet weather and lack of availability of materials and staff within the building industry.

Work however has continued with the following:
  • Construction of pump room in progress.
  • Concourse in progress.
  • Pool tiling nearing completion.
  • Lighting design in progress.

Works remain on target for completion by September 2022.

Recommendation

This project will be monitored in the Operational Plan 2022/2023.

Economy and growth

Project Target Status Commentary
EG5.1.1 - Destination Management Plan implementation and review

Deliver priority projects from the Destination Management Plan (DMP). Conduct a review of the DMP.

Purpose: To:
  • grow the visitor economy
  • attract investment
  • grow economic benefits
  • encourage longer visitor stays
  • increase visitor spend.
June 2022 Completed The review of the Destination Management Plan and achievements, and challenges has been finalised and the next stage has progressed with an engagement process being undertaken.

A community survey and an industry survey has been released along with a workshop of internal and external stakeholders including Councillors. The next stage will be a compiling consultation feedback prior to drafting the new plan in quarter 1 and finalising quarter 2 next year.
EG5.2.1 - City centre implementation fund projects

Deliver priority projects and programs from city centre implementation plans.

Purpose: To deliver outcomes from the city centre summits in line with community priorities.
June 2022 Completed As at the end of the fourth quarter, priority projects and programs from the city centre implementation plans were achieved. Highlights include:

Beenleigh
  • The Beenleigh Streetscape project, shade solution and Smart Parking projects have all been completed and are in the process of being formally closed out and asset capture finalised.
Meadowbrook
  • The Loganlea Healthy Street Stage 2 design has been completed and the next step would now be to undertake the tender process and commence with the construction which is estimated to be completed by the end of the year.
Jimboomba
  • The detailed design for the Cuzack lane streetscape project is being progressed with the aim to commence construction by the end of the year or early in 2023.
  • The event strategy and signature event, the Flame BBQ street festival will be launched in September 2022,the event is being marketed and has already attracted a lot of interest.
Logan Central
  • The Croydin Road Master Plan has been finalised and community consultation is now being undertaken. Urban Interventions and trialling some of the initiatives will commence in July to inform the final design which is also being progressed.
  • The detailed design for the Logan Gardens Ring Road is being progressed to inform the final cost and staging of the road and will also include the design and delivery of the upgraded car park for Logan Gardens.
  • The City Centre Implementation plans are being updated to identify projects completed as well as identifying new short term priority projects.
EG5.3.1 - Develop a Place Making strategy for activity centres

Develop a framework for the delivery of place making projects including:
  • Urban art
  • Creative lighting
  • Other centre activation and amenity improvements.

Purpose: To improve liveability, and promote activation and night time economies.

To contribute to making our centres safe, vibrant and accessible gathering places in which the community can take pride.
June 2022 Completed As at the end of the fourth quarter, the Urban Art Strategy was endorsed by Council and is available on Council's website.

The Night-time Economy Strategy has been finalised, with the next step a Councillor briefing and stakeholder consultation.

The Urban Design Framework has been finalised and is currently issued for stakeholder consultation.

The Place Making Strategy has been drafted and will now provide a framework for the delivery of place making projects, policies and programs that will include outcomes from the:
  • City Centre Implementation Plans
  • Place Activation Strategy
  • Tactical Urbanism projects
  • Night Time Economy Strategy
  • Urban Art Strategy
  • Urban Design Framework
The Place Making framework will now inform the development of a Place Making work program that will inform the final Logan Place Plan, which will be a Place Making strategy for Logan's Activity Centres.
EG5.4.1 - Economic Development Strategy implementation

Develop a prioritised list of actions from the Economic Development Strategy for Council approval. Commence implementation of approved actions.

Purpose: To support capability and capacity building of Logan based businesses.
To help grow the Logan economy and attract further investment.
June 2022 Completed As at the end of the second quarter, the Individual Economic Development Team action planning was completed and will be integrated with branch business planning.
The Economic Development Strategy Action Plan has been endorsed by Council.
EG5.4.2 - Logan Plan 2025
Deliver activities for the Logan Plan 2025. This includes:
  • targeted engagement
  • broad community consultation
  • technical reviews and modelling.
Purpose: To progress the shaping Logan's Growth program. This supports participative and informed delivery of Logan's new planning scheme in 2025.
June 2022 Completed As at the end of the fourth quarter:
  • The first phase of community engagement completed.
  • Initial technical reviews have been completed and have informed the workshop papers.
  • Workshop papers have been presented to the Industry Reference Group. These papers are being presented to Councillor workshops in August 2022 ahead of a Special Council meeting in September 2022.
EG5.5.1 - City of Choice 3.0
Deliver recommendations for a new, place-based model for jobs and job pathways. The collaborative model will include representatives from all three levels of government, Logan businesses and the Logan community.

Purpose: To create new and better jobs and job pathways for Logan residents.
To develop a skilled workforce that meets the needs of Logan businesses now and in the future.
June 2022 Not Proceeding As at the end of the fourth quarter:
  • Council at it is meeting of 25 May 2022 resolved to discontinue the City of Choice initiative (Resolution No: 45/2022)
EG5.6.1 - Online Backflow and OSSF (On Site Sewerage Facility) solution

Deliver the remaining automation work on a new innovative backflow and on-site sewage treatment facilities solution.

Purpose: To achieve business efficiencies and increase our level of customer service.
June 2022 Completed Development Assessment has received notification from the vendor on 14/07/2022 that the remaining automation work required to complete the solution has been finished. The branch will be operating the solution for the next cycle of renewals.
EG5.7.1 - Residential Building Strategy
Deliver a strategy for residential building work.

Purpose: To improve development outcomes in the city of Logan. To further minimise the temporary negative outcomes of development on residents.
June 2022 Completed A service enhancement has been approved and preparations are being made for the commencement of the extended Construction Taskforce services in the 2022/2023 financial year.
EG5.8.1 - Digital infrastructure and connectivity
Deliver the Digital Infrastructure and Connectivity Review Project.

Purpose: To create new opportunities in the digital economy. To provide high speed, reliable internet options to all our community.
This supports the city to be globally competitive.
June 2022 Completed

As at the end of the financial year planned activities for this project were completed, with the following update for the fourth quarter:

Mobile

Project currently paused pending incoming Federal Government decision on the Mobile Blackspot Program Round 6 funding (expected Q1 FY2022-23). Awaiting decision on Federal Government 5G Innovation Initiative Round 2 grant application.

Broadband

Updated indicative proposal received from OptiComm for FTTP for residential upgrade in designated Southwest polygon precincts. OptiComm have been engaged to conduct detailed survey on 3 polygon areas to refine indicative proposal pricing through "innovation and value engineering" opportunities. Followed up NBN Co for update on fixed wireless program and Logan impacts. Finalised fixed proposal from Opticomm expected by early August 2022.

MFEDC

MFEDC Business Case being finalised to review stage mid-late July 2022.

LEO

Proposals for LEO pilot being progressed through negotiation with two prospective providers, FSG and NetVault with the expectation that they will be finalised in late July 2022.

Smart IoT Platform

Grex review of Maddocks Policy & Playbook development proposal and assessment to be completed mid-July. Deferred internal follow up workshop until late July following revised Maddocks proposal receipt and review.

Program

CEO presentation delivered. Risk register updates completed. Quarterly report to State Gov prepared and lodged.

EG5.9.1 - Catapult

Deliver the Catapult program in collaboration with young people, industry, community and educators.

Purpose: To build the enterprise and entrepreneurial mindset of youth in Logan.
To connect young people to industry and pathways into jobs.
June 2022 Completed As at the end of the fourth quarter the project achieved the following:
  • During the month of June the City Transformation team delivered the inaugural Real World Innovators one-day hackathon which was jointly presented by Catapult and CityStudio.
  • 50 students in years 7 – 10 from schools in divisions 2, 4, 6, 12came together to address the challenge of "how might we build better mental health support for young people in Logan?".
  • The RWI series supports priorities identified in Logan Community Vision, Corporate Plan (2021 – 26) and Economic Development strategy (2022 – 27) around building career pathways and crucial job-ready skills for young people, and engaging young people in the growth of the City economically, socially and culturally.
  • A follow-up event will take place at the end of Term 3 on September 14.
  • The team have also continued with the engagement of local businesses to explore opportunities to provide industry-specific, real-world learning opportunities for students. This builds on the recent Industry Engagement Bus Tour which took place in May in collaboration with the Mayor's Jobs Taskforce. The intent is to build stronger local career pathways for youth and achieve more effective collaboration between industry, Council and the education sector. Further information will follow as details are finalised.
  • City Transformation RWI team met with Community Services to further develop linkages and synergy with the LYAG.
EG5.9.2 - coLab

Deliver the city's first coLab.

Purpose: To support scaling businesses, and attract investment and high value jobs.
June 2022 Completed As approved by Council (10/11/2020) a Heads of Agreement has been executed with GO1 to take up a tenancy at the existing Go1 global headquarters at 2904 Logan Rd, Underwood. Subsequently a licence agreement with GO1 to occupy the space has been executed. The Expression of Interest for Portfolio Company selection was advertised' subsequently three Portfolio Companies were selected as the first cohort for the coLab. The coLab Advisory Board has met monthly and additionally to provide advice and recommendations on the selection of Portfolio Companies. The coLab was launched on Friday the 26th of March with a significant number of key stakeholders in attendance.
EG5.9.3 - Colab programs

Deliver coLab programs for the City of Logan.

Purpose: To support capability uplift for coLab Portfolio Companies.
June 2022 Completed As at the end of the fourth quarter:
  • The coLab community engagement platform is currently facilitating the United States Market Access Program application process. Applications close on the 08 July.
  • An open market process was finalised for the new cohort of companies, with three new companies selected.
EG5.9.4 - City Futures Strategy Review

Deliver a review of the City Futures Strategy.

Purpose: To ensure continued relevance of the strategy. To support integration with the new Economic Development Vision and Strategy.
June 2022 Not Complete As at the end of the fourth quarter, the review of the City Futures Strategy has been temporarily paused as a result of the initiation of the Transform Logan project.

Priority actions and related projects identified in the current City Futures Strategy have been progressed in line with their respective interim or final deliverables:

Future Innovation and prosperity
  • The Logan coLab Growth Hub has completed the first year Portfolio Company support program, transitioning the supported firms to alumni status, and completed the selection process for the second year Portfolio Companies. The United States Market Access Program was successfully launched and will be completed in the 2022/2023 financial year in line with the project plan.
Future Connectivity
  • The Digital Infrastructure and Connectivity Program finalised the required Program and Project plans and progressed implementation of the Project plans in line with the overall Program schedule, with the Program to be completed in financial year 2023/2024.
Future Community
  • Through the City Studio and Catapult initiatives delivered the Real world Innovators program (aligned with the UN Sustainable Development Goals), a leadership capability development program for the Beenleigh Junior Chamber of Commerce, the Logan Youth Innovation showcase and a School holidays program with a focus on developing foundational entrepreneurial capability.

Recommendation

Any continuation of this project be subject to a future Council resolution.

EG5.9.5 - CityStudio Logan
Deliver a Program to partner on city-wide projects that engage with:
  • education partners
  • students
  • Council branches.

Purpose: To support youth engagement in Council Projects. To support project-based learning that produces civic outcomes for Logan.
June 2022 Completed As at the end of the fourth quarter the project achieved the following:

Ongoing projects:
  • Loganlea High Urban Farm and Food Forest – ongoing meetings with key stakeholders – Loganlea State High School, Griffith University and The Mini Farm Project - this project will be an important enabler to identify the community's and business's understanding and resilience to disruptions such as weather extremes, pandemics, and other disaster-related activities in accessing locally grown food.
  • Stall and onstage presence at LEAF (Logan Eco Action Festival) – by CityStudio Logan, The Mini Farm Project and Loganlea State High School. Attendees were provided with an overview, current status and future direction of the project, information about what is needed to progress the project further and a call to action to sponsor the program in a variety of ways. Follow up action secured the purchase of two garden beds. Currently, 18 beds have been sold, with a total of 66 required.
  • Upcoming fundraising events – 2 events are being held in partnership with local businesses, Extraction Artisan Coffee and Devon Pixies (current sponsors), to raise additional funds to increase the number of beds sold. These events will be held in July and August.
Confirmed projects and partners:
  • Mabel Park State High School Year 9 Impact students will be undertaking an environmentally focused CityStudio project on Slacks Creek – commencing approximately 18 July 2022. This project is partnering with the Health, Environment and Waste branch, Natural Environment and Sustainability.
  • Griffith University first-year Environmental Planning Students in the Urban and Environmental Planning Degree, aim to improve local food planning processes to address spiked instances of food shortages and ongoing experiences of food disadvantage in Logan. Students will engage with a number of different target audiences – the first two scheduled as a pilot will include Logan's youth and Indigenous peoples to find out what the most important priorities are for accessing fresh food within Logan. Next year, it is intended to show case those priorities to the broader community groups, local business and industries for their input. This project will run from August to October, with planning currently underway.
Potential projects:
  • University of Queensland meeting held to investigate a potential project around "Public Space in Logan". Further discussions are to be held, with a workshop scheduled for 9 August.
Other:
  • "Real World Innovators – Mental Health Hackathon" event was held in partnership with BOP Industries.
  • Planning for Glo@Logan in partnership with Griffith University for November event
  • Ongoing partnership with LYAG (Logan Youth Action Group) – focus on education and employment, mental health, environment and safety
  • l City Transformation staff participated in First Nations Cultural Awareness Training.

Infrastructure

Project Target Status Commentary
IN6.1.1 - Road Safety Strategy
Review the SafeRoads4Logan Road Safety Action Plan 2017-2021.

Develop the SafeRoads4Logan Road Safety Action Plan 2022-2026.

Purpose: To reduce incidents and improve safety on roads in the City of Logan.
January 2022 Completed During the fourth quarter, final editing of SafeRoads4Logan Road Safety Strategy 2022-2026 commenced for public release in both hard copy and digital formats. Proposed launch date has been set to coincide with Queensland Road Safety Week in late August 2022. Speed Management Advisory Committee met in May 2022 and weekly traffic meetings continue between road safety representatives of Queensland Police Service, Department of Transport and Main Roads and Council to discuss crash statics, safety operations and emerging traffic issues.
IN6.1.2 - Road and Drainage Capital Works Program

Deliver road and drainage infrastructure through the Road and Drainage Capital Works Program.

Purpose: To deliver sustainable transport infrastructure that provides city and regional connection. To deliver drainage infrastructure that collects and discharges stormwater safely and effectively.
June 2022 Completed At the end of the fourth quarter, delivery of the Capital Roadworks and Drainage Program has achieved $97.1 Million in overall expenditure, which was slightly ahead of planned expenditure at 105% of adopted budget milestone targets.

Notable projects that progressed construction throughout the fourth quarter include:
  • Stages 2 and 9 of Woodlands Drive Catchment Master Drainage Project, Rochedale South ($15.8 million)
  • Stage 1 of Jimboomba Local Road Kerbing and Stormwater Drainage Upgrade ($8.6 million)
  • Gilmore Road, Berrinba - Road Upgrade ($8.1 million)
  • Scott Lane, North MacLean - Road and Bridge Upgrade ($6.2 million)
  • Early works associated with Chambers Flat Road Upgrade, Chambers Flat ($25 million)
  • Stormwater culvert rehabilitation works beneath Grand Plaza Drive, Browns Plains ($10.8 million)
  • Browns Plains Road & Scrubby Creek Road Intersection Signalisation, Browns Plains ($2.8 million)
  • Albert Street, Station Road & Logan River Road Off Ramp Intersection Upgrade, Bethania ($2.6 million)
  • Woodbeck Street Catchment Master Drainage Project, Beenleigh ($1.7 million)
  • Asphalt resurfacing, spray sealing works and pavement rehabilitation at numerous locations across the city (totalling $7.8 million)
The Capital Roadworks and Drainage Program delivers enhanced transport and drainage infrastructure across the City of Logan. The Program delivers infrastructure upgrades to cater for improvements and growth across the city as well as renewal of the existing infrastructure network.

Despite impacts to delivery of a number of projects due to significant wet weather and flooding, ongoing Covid-19 impacts, labour market shortages and supply chain impacts, delivery of 92% against original budget milestone targets set at the beginning of the 2021-2022 financial year was achieved.
IN6.1.3 - Sealed Road Network condition survey

Complete a condition survey of the sealed road network.

Purpose: To assess overall road condition and prioritise future rehabilitation.
September 2021 Completed

Field work is now complete. The Contractor advised the full network of imagery and data has been provided.

Condition survey of the sealed road network complete.

The team will now perform data remediation where required, and conduct analysis of the data to develop the next Road Pavement Rehabilitation Program Statement of Intent (SoI).

IN6.2.1 - Beenleigh Wastewater Treatment Plant Transfer Strategy

Complete detailed design and commence construction of a new transfer pump station.

Purpose: To allow the closure of the aging Beenleigh Wastewater Treatment Plant.
June 2022 Completed As at the end of the fourth quarter, construction is well advanced on the transfer network. The works were impacted by flooding in Q3 but this has been recovered. Construction on the sewerage pump station will commence in 2022/23 but is on schedule to be available when required to transfer flows in late 2023.
IN6.2.2 - Chambers Flat Wastewater Treatment Plant Master Planning Phase 1

Obtain an Environmental Authority from the Department of Environment and Science.

Purpose: To enable master planning and design of the wastewater treatment plant.
To form the Chambers Flat Community Reference Group and commence engagement.
June 2022 Not Complete

As at the end of the fourth quarter, the Chambers Flat Community Reference Group (CRG) was formed and initial concepts for the site master plan have been discussed. CRG members have had the opportunity to visit Cedar Grove Wastewater Treatment Plant and the new site at Chambers Flat. Community feedback was fed into the site master plan.

A pre-lodgement meeting was held with Department of Environment and Science (DES) regarding the licence submission where Council was advised that it would need to submit water quality modelling as part of the licence submission. This was an unexpected requirement and will delay full submission until 2022/2023. The delay in submission will have no impact on the build of the plant due to the revised later construction timing following the latest growth data and forecasts.

The process is still proceeding and the timing is no longer critical due to a change in population forecasts.

Logan Water is expecting to submit to DES in quarter 2 of the 2022/2023 financial year, with an expected response from DES in quarter 3 of the 2022/2023 financial year.

Recommendations

This project has already been included in the Operational Plan 2022/2023.

IN6.2.3 - Loganholme Wastewater Treatment Plant Stage 8 Upgrade

Complete a detailed design of the Stage 8 upgrade and start construction.

Purpose: To increase capacity of the Loganholme Wastewater Treatment Plant.
June 2022 Completed As at the end of the fourth quarter, construction is progressing well and to program. The works were impacted by flooding in Q3 but this has been recovered. This is a multi-year project with completion not expected until 2023/24.
IN6.2.4 - Loganholme Wastewater Treatment Plant biosolids gasifier

Complete construction and commission the Loganholme Wastewater Treatment Plant Biosolids Gasification Facility.

Purpose: To reduce volume and disposal costs by managing the 34,000 tonnes of biosolids produced each year by the plant.
June 2022 Completed As at the end of the fourth quarter, construction is complete. Commissioning is nearing completion with Logan Water expecting to be performance proving in August.

Status - complete.
IN6.2.5 - Water and Wastewater Capital Works Program

Deliver water and wastewater infrastructure through the delivery of the Water and Wastewater Capital Works

Program.
Purpose: To deliver safe and efficient water and wastewater infrastructure to support the community and city growth.
June 2022 Completed As at the end of the fourth quarter, initial figures show the Logan Water has delivered 94% of the revised Capital Budget that was approved at the February City Infrastructure Committee meeting. The incomplete works will not have any impact on the delivery of services and will be finalised in 2022/23.

Status - complete.
IN6.3.1 - Waterford West Park

Deliver the detailed design for the Waterford West Park.

Purpose: To enhance Council’s recreational infrastructure across the city’s green spaces.
June 2022 Not Complete As at the end of the fourth quarter an agreed extension in the scope of design work has been reached to achieve project optimisation opportunities. These design changes are included as part of 'Stage 2' of the project. Additionally, flood modelling is also now required to be included that was not identified as part of the initial concept package.

As a result of the above, delivery of the detailed design works are now planned to be achieved by November 2022.

The benefits for Council in accommodating this extension to the design work includes:
  • design efficiency
  • lower overall project costs associated with design elements
  • production of design documentation that creates 'shovel ready' future stages with the potential to create funding opportunities through external grants.

Consultation has been undertaken with all relevant stakeholders in relation to the above. Delays to 'on ground' project delivery are not anticipated as a result of this extension.

Recommendation

It is recommended that this project be brought into the Operational Plan 2022/2023 with an anticipated completion date for design documentation in quarter 2 of 2022/2023.

IN6.4.1 - Asset Management Plans
Analyse and report on Asset Management Plan Outputs to:
  • Asset Managers (AMs)
  • Service Delivery Coordination Team (SDCT)
  • Executive Leadership Team (ELT)
  • Council.

Purpose: To support:
  • confident investment decisions
  • the delivery of Council's Corporate Plan and meet legislative requirements.
June 2022 Completed The Program continued to support asset planners across the organisation to refresh/create their asset management plans as per the new template and requirements. At the end of the Quarter, draft Asset Management Plans have been developed for Libraries and Creative Industries, Transport, Stormwater, Administration Buildings and Plant Fleet. Resourcing constraints posed a delay for Parks and Sport & Leisure Facilities Asset Management Plans. As Asset Management Plans utilising the new template took longer than expected to implement, dashboard reporting is now planned for the end of next quarter September 2022.
IN6.4.2 - Total Asset Management Plan

Deliver refined capital budget information for inputs into the Long Term Financial Forecast (LTFF).

Purpose: To support:
  • confident investment decisions
  • the delivery of Council's Corporate Plan and meet legislative requirements.
June 2022 Completed As at the end of the fourth quarter, the Total Asset Management Plan was adopted by Council in April 2022.
IN6.5.1 - Yarrabilba Community Hub

Deliver the Yarrabilba Community Hub.

Purpose: To provide a new integrated community facility that delivers critical social services for the community.
June 2022 Not Complete During the fourth quarter significant progress has been made:
  • Pod 1 has reached lock up stage.
  • Pod 2 and 3 lock up stage ongoing.
  • Internal service installations ongoing.
  • External works continue with painting.
  • Civil and landscape works to car park underway.
The project's schedule has been impacted by continued wet weather. Unsuitable ground conditions were encountered in the carpark area. Works are due for completion October 2022. Logan City Council will seek an early handover of the 3 building Pods to enable the Community Services team to proceed with the furniture fit out while the external works continue.

Recommendations
It is recommended that this project be included in the Operational Plan 2022/2023 to track its delivery.
IN6.5.2 - Flagstone Community Hub

Deliver detailed design work for the Flagstone Community Hub.

Purpose: To support development of the new Greater Flagstone community centre.
June 2022 Completed As at the end of the fourth quarter, Council worked with the developer to successfully secure land title transfer for the community facility land in Flagstone. The needs assessment and design work will occur in 2022/2023.
IN6.6.1 - Woodland Drive Master Drainage Scheme

Progress delivery of the Woodland Drive Master Drainage Scheme.

Purpose: To upgrade stormwater infrastructure across Woodland Drive drainage catchment. To increase stormwater collection and discharge capacity.
June 2022 Completed As at the end of the fourth quarter, the project has achieved on-time delivery of its schedule for the 2021/2022 financial year.

Construction of Stages 2 and 9 of the Woodlands Drive Catchment Master Drainage Project is continuing.

The project involves the installation of stormwater drainage infrastructure in Woodlands Drive, Hartog Place, William Street, Lancelot Street and Woodlands Park at Rochedale South. The works are estimated to cost $15.8 million and are funded from Council's Capital Roadworks and Drainage Program.

This project will provide improved immunity for the road corridor and properties affected during wet weather events.
IN6.7.1 - Logan Safety Camera Program: capital replacement works
Deliver scheduled replacement of existing CCTV safety cameras and install new cameras in the Logan Safety Camera Program network.

Purpose: To support the operation and expansion of the Logan Safety Camera Program network.
June 2022 Completed At the end of the fourth quarter the Logan Safety Camera Program finalised the 2021/2022 Logan Safety Camera Program replacement schedule as well as completed the installation of 30 new cameras at 17 locations across the city. These cameras were funded via Council's Local Infrastructure Program (LIP).

Throughout 2021/ 2022 the Logan Safety Camera Program installed a total of 58 new cameras across 22 Logan City suburbs which were funded through the Local Infrastructure Program.

In addition, the Logan Safety Camera Program installed 3 vehicle clear capture (VCC) cameras and 7 artificial intelligence (AI) bullet cameras in Loganholme, Berrinba and Meadowbrook during 2021/22. The Hooning Taskforce provided $150,000 for the installation of these cameras which were identified as priority locations to help address hooning issues in Logan City Council.

High performing organisation

Project Target Status Commentary
HP7.1.1 - Property rating strategies and framework

Deliver a review of Council's rating strategies and framework.

Purpose: To ensure equity to our ratepayers.
To provide a foundation for long-term financial sustainability.
March 2022 Not Proceeding A decision was made by Council in the second quarter to remove this project from the Operational Plan (minute# 16/2022).

Due to the size and complexity of this initiative it was decided to extend the timeline for completion. As such it was decided to remove the project from this year's Operational Plan.
HP7.2.1 - 213 Queens Road redevelopment

Deliver the redevelopment project construction plan for the depot at 213 Queens Road.

Purpose: To provide a fit-for-purpose workplace environment for branch services.
To provide a better customer experience for the community.
June 2022 Completed During the fourth quarter Stage 1 of the Queens Road Redevelopment project was completed and comprises a new staff entry and crossover, car impound yard, staff car park, road and underground infrastructure (fire, water and power), and long-term stay impound kennels. Commencement of Stage 2 was delayed due to extensive heavy rain and weather events impacting construction. These delays are within the scope of the contract. A revised construction program will see elements of Stage 3 incorporated into Stage 2. Stage 2 is scheduled to commence 21 July 2022. No risks or issues specific to the project or development site were identified during quarter four. There has been negligible impact to depot operations during quarter four.
HP7.2.2 - Community Engagement Strategy Action Plan

Deliver a Strategy Implementation and Action Plan outlining practical actions.

Purpose: To guide how we deliver the Community Engagement Strategy 2020-2024.
To advance and enhance community engagement practices internally and externally.
December 2021 Completed The Community Engagement Strategy Implementation and Action Plan (document) is complete. (DM# 15250475)

The Plan will assist the Community Engagement Program to prioritise, monitor and adapt initiatives under the three priority areas of the Strategy.

The Community Engagement Strategy for the City of Logan must be implemented by the end of 2024. Timeframes for all initiatives included in the Community Engagement Strategy will be detailed in the Plan in order of priority. This will be done in collaboration with the Community Engagement Program. The final Plan will be version controlled and adapted where necessary to meet changing community needs.
The Community Engagement Strategy Implementation and Action Plan includes initiatives, priorities, timelines and responsibilities. The monitoring, reporting and evaluation processes will be determined on a project-by-project basis and approved by the Customer Experience and Community Engagement Manager.

Delivery of the Plan's actions will be ongoing until 2024.
HP7.2.3 - Community Engagement Framework

Deliver initiatives within Council’s Disaster Management’s Community Engagement Framework.

Purpose: To promote and enhance community education, resilience and recovery.
June 2022 Completed As at the end of the fourth quarter, the following was achieved:
  • Attended a Get Ready Queensland Local Government Community of Practise in April.
  • The 2021/22 Get Ready Queensland Plan of Activities has been developed in line with the Guideline and submitted to the Queensland Reconstruction Authority.

Under the Get Ready Funding:
  • Advertisements were placed in My City newspaper for Logan Early Warning, Disaster Preparedness for Business, House Fire Safety and Bush Fire Preparedness
  • Shopalive advertisements at Beenleigh Market Place, Logan Central, Logan Hyperdome and Springwood Shopping Centre for Logan Early Warning, House Fire Safety and Bush Fire Preparedness. Shopalive advertisements at Grand Plaza were utilised for Logan Early Warning messaging
  • Mobile Truck Billboards were used to advertise Logan Early Warning
  • Radio Advertising on Rebel l and 4EB was utilised to advertise Bushfire Preparedness and House Fire Safety. Advertising on 4EB was conducted in 6 different languages (including English)
  • Logan City Council Facebook posts and ads were used to send messaging for Logan Early Warning, Disaster Preparedness for Business, House Fire Safety and Bush Fire Preparedness
  • CASSIE screens were utilised to target males for advertising for House Fire Safety and Logan Early Warning
  • Logan City Council Website Super Banner advertised House Fire Safety, Logan Early Warning and Disaster Preparedness for Business
  • House Fire Safety, Logan Early Warning and Disaster Preparedness for Business was advertised on the Logan City Council Customer TV slide.
  • House Fire Safety, Logan Early Warning and Disaster Preparedness for Business was advertised on the Logan City Council Libraries TV slide.
  • House Fire Safety was advertised on the Beenleigh Town Square Screen
  • Google Display Prospecting was used for House Fire Safety and Logan Early Warning
HP7.2.4 - Disaster Management Capability and Capacity Framework

Deliver activities that support the Disaster Management Capability and Capacity Framework.

Purpose: To ensure that we have an appropriately staffed, sustainable and trained workforce.
June 2022 Completed As at the end of the fourth quarter, the following was achieved:
  • During April, the Local Recovery Group remained stood up until it stood down on 21 April. Ongoing flood clean up requests have been attended to throughout the whole quarter. A request for quote was placed on Vendor Panel for the flood debris clean-up of the more complex jobs. Liaison with the successful organisation has begun. Attended multiple meetings throughout the quarter with QRA in regard to Flood Recovery Funding.
  • Recovery After Action Review was held on 17 May
  • The request for quote for the management of Spontaneous Volunteers that was placed on Vendor Panel in February and extended to April did not receive any submissions. Working with Strategic Sourcing and Contracts, the scope was review and changed slightly. A brain-storming session was conducted to identity organisations that may not work in the disaster space but who may have the capacity to provide the requirements needed for the management of spontaneous volunteers. The RFQ closed on the 17th of June and one submission was received and currently under review.
  • Attended a Get Ready Queensland Local Government Community of Practise in April.
  • Attended the Access and Inclusion Working Group Meeting and submitted the disaster management actions and feedback for the Access and Inclusion Plan 2023. Will be attending the Access and Inclusion Plan Sector Workshop in June.
  • Participated in the Possibility Lab Community of Practise for Cumulative Community led Recovery and Recovery Assessment Tools
  • Presented a disaster preparedness workshop in Mayfor the Kingston East Neighbourhood Group.
  • Update the Supplementary Plan for Health Outbreaks Sub Plan with Rapid Antigen Testing for Covid guidelines.
HP7.2.5 - Recruitment

Increase the Talent Acquisition Team's capacity to meet Council's increased workforce planning requirements.

Purpose: To enable effective change management and leadership practices.
June 2022 Completed The Talent Acquisition Partner team is now funded appropriately and the team structure and role requirements have been confirmed. There has been some turnover in the team with replacements currently being sought, however this is indicative of current turnover trends across Council and other external organisations.

Further workflow and process improvements, including benefit realisation will continue as business as usual with portfolio management tracking and inserted into ongoing Branch Business plans
HP7.2.6 - Procurement Model Review Stage 3

Deliver updates to Council's procurement framework, delivery models and services.

Purpose: To increase efficiencies in Council's procurement processes and procedures.
June 2022 Completed This project was completed in the third quarter. As at the end of the third quarter:
  • In preparation for the transition to a strategic procurement framework, a key action was to develop a new Contracting Manual. The purpose of the manual is to document the new procedures and financial thresholds that facilitate a strategic approach to procurement and contracting activities. The Contracting Manual was endorsed by Council's Executive Leadership Team at its meeting held 6 December 2021 with the endorsing the recommendation "that the Administration Manager progress the necessary actions for Council to apply the SCP to its contracting as per Chapter 6 – Contracting, Part 2 Strategic Contracting Procedures of the Local Government Regulation 2012, including seeking Council adoption of the Contract Manual'.
  • Council adopted the Contract Manual and Contracting Plan at its meeting held 28 January 2022.
  • Corporate Procurement engaged with Branch Management Teams across Council to bring awareness to the key changes.
  • Council applied the Strategic Contracting Procedures to its contracts from 1 March 2022.
  • Council hosted a Supplier Engagement and Networking event, targeted at local businesses to understand the opportunities to supply to Council. This particular event focussed on the new strategic procurement framework.

What was achieved?
  • Milestone: ELT endorsed new Procurement thresholds prior at its meeting held 6 December 2021.
  • Milestone: Council adopted a new Contracting Manual and Contracting Plan at its meeting held 28 January 2022.
  • Milestone: Council applied the strategic contracting procedures to its contracts from 1 March 2022.
  • Project 'HP7.2.6 - Procurement Model Review Stage 3' completed within target date of June 2022.

Challenges
  • A Change Management Plan was developed for this project. All issues and risks, or potential issues, are reported to the Procurement Transformation Change Manager or the Project Manager who would then work with the appropriate people to assess the issue, determine the potential impact and assign appropriate mitigation measures. All issues that constitute a risk to the project will be documented and managed in the Procurement Transformation Project Risk Register. This risk register is updated weekly at Project Team meetings to ensure risks and issues are captured, addressed, and managed.
HP7.3.1 - Corporate Innovation Strategy

Deliver Year 2 of the Corporate Innovation Strategy.

Purpose: To build organisational capability in using innovation models.
To enable services to be delivered in new and better ways.
June 2022 Completed 2022 marked the third year of the implementation roadmap for Council's endorsed Corporate Innovation Strategy (Minute No: 157/2019). The following summary highlights the performance of the Corporate Innovation Program's 3 core functional areas at financial year end:

Corporate Innovation Service: The Corporate Innovation Team designed and facilitated problem solving services to support 35 project teams and engaged 475 staff across every directorate in Council. Project teams were supported to better frame problems, understand the lived experience and impact of problems for customers/users and ideate and prototype potential solutions. Project teams were coached in the application of tools and techniques across problem framing, problem discovery, ideation and prototyping. At the end of 21/22, customer value survey results for this service is tracking at 90% favourability, resulting in improved performance of 2% compared with the previous financial year (88%).

Innovation Culture and Capability. Some of the key highlights for this service include the monthly (excluding Dec/Jan) Lunch and Learns. Attended by 325 staff (averaging 32 staff per month), 26 Lunch and Learn sessions, covering 10 topics were delivered., Lunch and Learn customer value is tracking at 90% favourability rating, an improved performance of 6% compared with 20/21 (84%). 94% of staff surveyed also agreed they are likely to attend future Lunch and Learns. The online Introduction to Problem Solving training program was also delivered this year. Launched in November 2021 and built in Council's Logan Learning Hub, there are currently 78 staff enrolments. The LDP Hackathon was another initiative delivered in partnership with the People and Culture Branch this year. Involving 22 staff from the 2022 Leadership Development Program, the hackathon provided capability development across innovation tools and methodologies underpinned by Lean, Agile and Human Centred Design. The Hackathon uses an experiential learning model, exposing emerging leaders in the application of leadership skills of the future including critical analysis, systems thinking, agility and adaptive thinking, collaboration, storytelling and human centred design thinking. Participant survey results were 95% favourability rating (an improved performance of 1% from 2021 and 9% from 2020). 100% of those surveyed also agreed they would apply the tools and techniques learnt back in the workplace (up 5% from 2021). The 2021 Hackathon initiative was recognised with a 2021 Employee Excellence Award (runner up). A facilitator resource kit (Energiser/icebreaker manual and session plan run sheets) and a Do-It-Yourself suite of problem-solving tools (templates and 'How to' videos) was launched in this financial year as additional products for the organisation.

Innovation Communication and Engagement: This service continued to drive a culture of innovation across the organisation in the 21/22 financial year. Some of the key highlights include the launch of the bi-monthly Innovation Unearthed (IU) e-magazine in July 2021. In 20/21, 6 editions were published and distributed and has amassed 368 staff subscribers. The IU e-magazine consistently outperformed industry benchmarks across open rates and click through rates, representing high staff engagement. At the end of 20/21, IU open rates were 34.76% (industry benchmark 20.5%) and click through rates were 14.61% (industry benchmark 1.8%), which demonstrates that the IU content resonates well with our staff. IU published more than 80 stories and further promotion occurred through the Daily Buzz and were viewed 2,597 times by staff. More than 200 artefacts were created over the financial year to promote and drive innovation across the organisation.
HP7.3.2 - TechOne to the Cloud

Upgrade the TechOne solution to be cloud-based.

Purpose: To replace current solutions which have reached end-of-life.
June 2022 Completed As at the end of the fourth quarter the TechOne to the Cloud project has successfully delivered the key goals of the project set out for this financial year. This includes:
  • Transition from on-premise solution to cloud version (achieved in Q2), in record time and faster than any other council in Australia
  • Transition to CIA the following modules: Enterprise Budgeting, Payroll & Asset Management for Plant Fleet Services
  • Design sign-off for the remaining modules in scope, allowing them to move into the Build phase (currently on track) for deployment later in 2022 as part of Phase 2 of this project.

Phase 2 of the Project will begin 01 July 2022 with a target for completion by the end of December 2022.
HP7.3.3 - Enterprise Asset Management System

Complete Stage 1 of the work order and maintenance solution.
Scope phase 2 strategic asset management options.

Purpose: To ensure the right business system and solutions are selected that:
  • are in line with today's technologies and best practice
  • enable efficient and effective management of assets and quality asset information
  • support operational and strategic infrastructure decision making.
June 2022 Completed As at the end of the fourth quarter, planned activities for the initial stages of this project were completed per the project schedule.

The EAMS Detailed Business Case has been finalised and endorsed by ELT to progress to Governance Committee on 20 July. This ultimately completes the scope of work for the 2021/22 financial year.

The EAMS Program will proceed into the implementation of the solution as per the business case. The implementation will focus on the foundational components needed for a successful EAMS delivery and will be tracked under HP7.4.3 for the 2022/23 financial year.
HP7.3.4 - Corporate project management practices

Review Council's current corporate project management guidelines.

Purpose: To establish a well-structured:
  • project prioritisation model
  • project management delivery model.
June 2022 Completed As at the end of the fourth quarter:
  • Updated Project Management Guidelines (to create alignment with PMBOK7) were delivered (15625309) and presented to Sponsor (Corporate Strategy & Performance Reporting Program Leader).
  • The Guidelines were also presented to Business Transformation Manager for feedback which has been captured in the reviewed Guidelines.
  • Project Closure report (15792005) including recommendations completed and submitted to Sponsor.
  • With the recent Council decision to establish an ePMO and consequential structural and management changes taking effect from 4 July 2022, the suitability of the reviewed Project Management Guidelines is currently unknown. Determination of the value offering of the revised guidelines will need to be factored in as the role of ePMO is established and refined.
HP7.4.1 - Change Framework

Develop and implement an enterprise-wide change framework and supporting tools.

Purpose: To support effective change management and leadership practices.
June 2022 Completed As at the end of the fourth quarter, the last year has seen considerable progress in Council's commitment to strengthen change capability across the organisation, designed to enhance project outcomes for our community. Our change capable internal resource pool is both deeper and wider across leaders and staff. In addition, our change methodology has been further embedded, supported by effective tools, resources and sustainable ways of working. The current tranche of change capability uplift has therefore been successfully completed.
HP7.5.1 - Corporate performance reporting

Commence a review of corporate reporting practices.

Purpose: To improve data collection and reporting capabilities.
June 2022 Completed As at the end of the fourth quarter a Corporate Plan performance dashboard has successfully been delivered. This allows Council to track the delivery of the Corporate Plan in terms of delivering projects against its:
  • Key Priorities
  • Major Projects
  • Strategies.

A first for Council, the dashboard provides a centralised location for project performance information that automatically aggregates with each new financial year. When the Corporate Plan reaches its end-of-life (2026), we will be able to see what has been delivered over its 5-year lifespan.

The project has also delivered a Performance Management dashboard prototype. Building off the work presented to Council and ELT in November 2021, and their feedback, the prototype takes a balanced view of performance across the organisation across key areas including:
  • Corporate Plan performance
  • Finances
  • People and safety
  • Customer service

The intention of the prototype is to demonstrate the capabilities and possibilities of consolidating organisational-level KPIs into one place.

Lastly a Corporate Performance Reporting Framework (CPRF) has been drafted with two rounds of internal review completed.

The objective of the CPRF is to provide comprehensive performance information that meets the needs of Management and Executives to support good decision-making in the areas of planning and operational management. In meeting this objective, the CPRF will:
  • encourage accountability and transparency
  • maintain stakeholder confidence in performance (internal and external)
  • encourage a continuous improvement environment.
HP7.5.2 - Certified Agreement negotiations

Develop and embed the next Certified Agreement.

Purpose: To provide a framework to ensure a healthy and safe workforce.
June 2022 Completed As at the end of the fourth quarter the Logan City Council Certified Agreement 2022 has now been certified by the Queensland Industrial Relations Commission. This agreement will remain in operation to 22 April 2025. The parties (Unions and Council) to the agreement will seek to open negotiations for a replacement agreement no more than 6 months prior to the expiry date.
HP7.5.3 - Delegations review

Deliver a review of Council’s delegations framework.

Purpose: To ensure Council’s delegations framework complies with legislation. To meet Council’s legislative requirement to conduct an annual review of delegations.
April 2022 Completed On 22 June 2022 the new framework for Council to CEO delegations was adopted by Council. This has been completed in advance for the deadline for annual review. The framework is therefore complete, with more work now to be done to implement the supporting technology solution and the CEO to officer delegations.
HP7.6.1 - Strategic Accommodation Plan

Deliver a strategic and operational accommodation plan. Deliver the plan based on a short, medium and long-term forecast horizon.

Purpose: To support forward planning of accommodation needs over the next 15 years.
June 2022 Completed The project status is completed in line with deliverables.
The Stage 1 draft report was presented to Council officers for feedback. Council officers provided feedback and a completed report has been presented to Council officers. The report details a proposed strategic accommodation model for Council consideration.
Next steps - the report will be presented to Council's Executive Leadership Team for their support and Stage 2 (detailed implementation) will be commenced in the new financial year.
HP7.6.2 - Strategy addressing greywater services causing amenity issues

Replace problematic grey water systems with a suitable solution.

Purpose: To:
  • improve the liveability of the city
  • improve public health and safety
  • action complaints received about grey water systems and increase customer satisfaction.
June 2022 Completed As at the end of the fourth quarter:
  • 3 installations were completed in the 2021-2022 FY where 5 had originally been planned.
  • Our allocated budget of $50k was exhausted before delivery of the remaining 2 conversions due to associated materials and services costs significantly increasing.
HP7.7.1 - Advocacy Action Plan

Develop and execute advocacy strategies.

Purpose: To influence federal and state government decisions that support Logan's identified advocacy priorities.
June 2022 Completed At the end of the fourth quarter the Advocacy Program had completed implementation of its 2022 Federal Election Advocacy Action Plan. The Advocacy Program is compiling an evaluation report and will report to Committee/Council on the outcomes of this campaign in July 2022.