Bin tags and inspection program

Overview

We are working with you to reduce contamination found in recycling bins and green waste bins.

One of the ways we are doing this is with a bin inspection program where some recycling bins and green waste bins are checked on collection day.

The program helps us:

  • reduce contamination
  • minimise the amount of waste sent to landfill
  • provide households with tailored education and support
  • increase safety (ensuring hazardous materials stay out of recycling).

We understand that recycling and green waste sorting can be tricky sometimes. With so many different types of items and materials going into our bins, we don’t always get it right. This program aims to help everyone understand what belongs in our bins and what should be kept out.

What’s involved?

Our Waste education officers have selected areas to be surveyed based on contaminated bin reports.

Each household’s recycling bin and/or green waste bin in that area will be checked on collection day and they will receive feedback through orange or red bin tags. The tag will be looped around the handle of the bin.

We will lift the bin lid and look at the contents of the bin to see if there is any contamination (incorrect items).

Orange tag

Oops! Some contamination was observed, please keep these items out of this bin next time.

Orange tag

Red tag

Oh no! Your bin could not be collected as the contamination level was too high or there were hazardous items in the bin which pose a health and safety risk.

Red tag

My bin had a red tag, what should I do?

If your bin has a red tag there were incorrect items in your bin. The incorrect items will be highlighted on the red tag. Please remove these items before your next scheduled collection day.

If you would like one of our waste team to contact you (within 48 business hours), please complete our contact request form.

Why reduce bin contamination?

Contamination is any item that doesn’t belong in the yellow recycling bin or green waste bin. Putting contaminated items in the recycling bin or green waste bin could mean that all the items in the bin, including the recyclable items, will be sent to landfill. Some contaminated items can put staff at risk of injury or cause damage to equipment.

Instead of putting these contaminated items in the recycling bin or green waste bin, find out where you can put them in our A to Z of waste disposal list.

Using recycling bins correctly helps make sure that we can sort recyclable items and turn them into new products.

Using green waste bins correctly helps make sure that the green waste can be turned into valuable compost for parks and gardens.

Driver tag

Driver tag Receiving a driver tag on your bin means that there was an issue with the servicing of your bin that prevented collection. The issue of why your bin wasn't collected will be specified on the tag and recorded by the driver for further review.

The tag could be issued for several reasons, including:

  • contamination (e.g. non-recyclable items in the recycling bin)
  • overfull bin (lid must be closed)
  • too heavy (over 70 kilograms)
  • too damaged for collection
  • non Logan City Council bin
  • not accessible.

Please correct the issue and wait until the next collection day.

  • Ensure proper waste separation: make sure you're placing the correct items in the appropriate bin. Remember: don’t bag recyclables.
  • Manage bin capacity: avoid overfilling your bin and ensure it is within the weight limits.
  • Use the correct bin: ensure you are only using council bins.

For more information, please contact 07 3412 3412 or complete our contact request form.