Operational plan report - Quarter 3, 2021 / 2022

Total projects for 2021 / 2022 Quarter 3: 87

Corporate Plan focus areas Total
Maintaining current levels of service (MS) 2
Proud city (PC) 18
Environment (EN) 9
Healthy connected community (HC) 11
Economy and growth (EG) 14
Infrastructure (IN) 15
High performing organisation (HP) 18
Total 87

Project status Total
On Track66 66
Completed 14
Monitor55 5
Not Completed 1
Not Proceeding 1
Total 87

You can view each priority focus area for Quarter 3, 2021 / 2022 below which includes a status update on Operational Plan key project delivery.

Maintaining current levels of service

Project Target Status Commentary
MS1.1.1 - Deliver a review of the Internal Services Survey and the Logan Listens: Residents' Survey.

Purpose: To identify improvements for the next survey period.
June 2022 On Track As at the end of the third quarter:
  • Major internal sponsor/stakeholder meetings were held in regard to the internal services survey to determine and align to branch needs for 2022.
  • The agreed process will include a meeting with Taverna and participating managers to workshop improvements.
  • Major internal stakeholders will be consulted in early April to determine any additional requirements for the Residents’ Survey process prior to schedule finalisation.
MS1.2 - No projects allocated against this priority for the financial year.
MS1.3.1 - Deliver a customer experience quality assurance framework.

Purpose: To capture a full 360 degree view of customer interaction and overall experience. This will help ensure we are providing a consistent service to the community.
June 2022 Completed As at the end of the first quarter, the framework design and testing was successfully completed. Training and rollout was also completed.

The Customer Experience Program was experiencing a high number of privacy breaches and was not meeting the reporting requirements for privacy, confidentiality and the use of information. This was mitigated by the release of an updated version of Livepro to support the Quality Assurance Framework.
Project complete.

Proud City

Project Target Status Commentary
PC2.1.1 - Deliver a rebrand project as per project plan.

Purpose: To bring a valued and unified visual identity to the Council and City of Logan.
June 2022 On Track The third quarter has seen a significant amount achieved including:
  • Delivery of phase 2 of the Proud City campaign.
  • All 9 libraries have been rebranded.
  • Logan Art Gallery painting and signage installation is underway.
  • Plant Fleet Services (PFS), Parks and Roads buildings have been rebranded.
  • Waste Transfer Station and Recycle Market rebrand assessment has commenced.
  • Continued roll out of brand identity across the city.
PC2.1.2 - Deliver a digital platform for Our Logan magazine.

Purpose: To provide an enhanced service to magazine readers and support future digital news delivery.
June 2022 Completed As at the end of the third quarter:
  • Ourlogan.com.au is live - engagement rates and community feedback have been positive.
  • In the 3-month period from 1 Jan to 31 March 2022 website visit stats include:
    • 33,071 users (i.e. visitors to website) - Those users viewed 73, 562 pages of content, visitors stayed on the site for an average of over 2 minutes.
  • Website includes a media portal and divisional pages.
  • The corresponding Our Logan Facebook and Instagram accounts are growing steadily and proving to be a powerful marketing tool.
  • Results include:
    • Facebook700followers,Instagram 287 followers,#CityofLogan used 11.8K+, #OurLoganOurCity used 100+

Project complete.

PC2.1.3 - Deliver a City Positioning and Strategic Marketing Framework including:
  1. City positioning campaign.
  2. Aligning all Council services to strategic brand pillars.

Purpose: To provide strategic marketing direction and alignment for Council.

To present a cohesive brand and communications that maximise value to Council and the community.
June 2022 On Track As at the end of the third quarter:
  • Phase 2 of the Proud City campaign has been completed.
  • Reporting figures are very positive with high engagement rates and positive community sentiment.
  • Phase 2 campaign results include:
    • 3.93 million google impressions
    • 14, 300 google ad clicks
    • 790, 647 Facebook impressions
    • 15, 254 Campaign landing page views
  • The City Positioning and Marketing Roadmap will now be adapted into a Strategic Marketing Framework.
PC2.2.1 - Deliver the City of Logan: Safe City Strategy and Action Plan 2021-2025 through a broad range of crime prevention/community-based safety initiatives.

Purpose: To create a safer City of Logan.
June 2022 On Track During the third quarter, 6 community safety and crime prevention activities were undertaken. These included 3 Safe Plate events in partnership with the Logan District Crime Prevention Unit (DCPU) of the Queensland Police Service (QPS). The events were held at Logan Central, Browns Plains and Loganholme. The Safe Plate initiative involves the fitting of anti-theft screws to registration plates making them more difficult to steal. In excess of 550 one way screws were either fitted, distributed in packs or ordered online as a direct result of these events.

The Community Safety Program also attended 2 community events in collaboration with the DCPU to promote:
  • Home security.
  • Vehicle security.
  • Reporting information.
  • Being an active bystander.
  • Reporting of Hooning.
  • Crimestoppers.
These events were held at Brookhaven Estate, Bahrs Scrub and The Forestdale Car Show and Country Markets. Our interactive displays saw more than 140 residents actively engaged.

A 'Services at the Square' event was held in collaboration with Queensland Corrective Services in Beenleigh Town Square. This event saw clients of Corrective Services as well as general community members engage with essential support services such as employment agencies, disability services and addiction support. 57 people attended this event.
PC2.2.2 - Provide funds to eligible organisations for initiatives that respond to local community priorities.

Purpose: To:
  • build an engaged and inclusive community
  • promote increased participation in community life
  • support the community to make positive changes in their local area
  • increase skills, knowledge and leadership capability within the community sector.
June 2022 On Track In the third quarter, in response to the recent floods, the Community Development, Community Services Administration and Accounts Payable teams worked closely to provide fast-tracked Community Response Grant assessment, funding and payments to provide funds quickly to community in need.

A total of 8 community organisations were funded through Council's Community Development Funding to the value of $53,404.54. The total estimated reach of these projects is to support 12,542 residents, with a total value to the community for the duration of the projects of $187,875.54.

4 community organisations were funded to the value of $51,554.54 through the Community Project Grants program to support inclusive and long-term outcomes to the City of Logan. The estimated total reach is to support 11,582 residents, with a total value to the community for the duration of the projects of $130,655.54.

4 community organisations were funded to the value of $18,500 through the Community Response Grants program to provide immediate support to community priorities. The estimated total reach is to support 960 residents, with a total value to the community for the duration of the projects of $57,220.These 4 projects directly responded to local flood events.
PC2.2.3 - Deliver systems and procedures for the management and operation of the Kingston Butter Factory Cultural precinct. This includes the outdoor events space, performing arts facility and living museum of Logan.

Purpose: To provide the community with access to a state of the art cultural precinct for celebration and engagement with arts, culture and heritage.
February 2022 Completed As at the end of the third quarter:
  • All outdoor areas now trading and operational including outdoor stage, cottage, markets and heritage centre.
  • Markets and events have been highly impacted by extreme weather resulting in postponement and cancellations.
  • Building including the theatre and Living Museum has delayed opening until July 2022 due to storm damage and delays to practical completion.
  • Aruga PR engaged to deliver precinct media opportunities, with a the Sunrise weather team completing a live broadcast promoting the new precinct in early April.
  • At the end of the third quarter, 6 events have already been held with further markets and stage events booked in the future.
  • The official opening is scheduled to be held in the fourth quarter
PC2.2.4 - Monitor and report on the network of CCTV cameras across the city.

Purpose: To:
  • increase community safety throughout the City of Logan
  • detect and reduce anti-social and unlawful behaviour
  • support the Queensland Police Service to identify and effectively prosecute offenders.
June 2022 On Track During the third quarter:
  • Council's camera network captured 1029 incidents and received 164 footage requests from QPS.
  • The number of incidents captured has decreased since the last quarter from 1092.
  • The number of footage requests has increased since last quarter from 93.
PC2.2.5 - Deliver the libraries' early years services and First 5 Forever initiative.

Purpose: To support early years learning and reading for Logan families with children aged under 5 years.
June 2022 On Track

About

First Five Forever aims to support the learning outcomes for all Logan children aged 0-5 years old by providing programs that offer talking, reading, singing, playing, dancing, and moving.

Quarter 3 update

Over the third quarter First Five Forever completed the following actions in support of the Libraries and Creative Industries 2021/22 Business Plan:

  • Delivery of 216 COVID-safe, face-to-face children's literacy sessions with a total of 1782 participants.
  • Delivery of 44 COVID-safe community outreach sessions through network partnerships across the city.
  • Participation at 28 key stakeholder meetings across Logan City.
  • Collaboration with the Parks Branch, ensuring delivery of high-quality sessions that promote family connection, early literacy, Logan Libraries and parks across the City of Logan.
  • Distribution of over 800 children's library books to various community partners.

Outcomes

The learning outcomes of Logan children aged 0-5 years old were supported.

PC2.2.6 - Deliver the outcomes of the Libraries Learning and Discovery Strategy 2019-2023.
This is delivered through the six priorities of:
  • access and inclusion
  • economic opportunity
  • nurturing learning and well-being
  • sustainability
  • connected community
  • embracing life-long curiosity and discovery.

Purpose: To support Logan's community through purposeful library programming.
June 2022 On Track

About

The Libraries Learning and Discovery Strategy informs the programming deliverables of the Libraries and Creative Industries Business Plan. This strategy provides the framework to allow library staff to be guided in the development, implementation and evaluation of purposeful and engaging library programming and community engagement.

Quarter 3 update

In the third quarter of the 2021/2022 financial year, Libraries have taken the following actions in support of the objectives of the Libraries Learning and Discovery Strategy.

  • Delivery of activities in Libraries including Page Turners, Baby Time, Wriggle and Rhyme and the Be Connected service.
  • Delivery of take home packs to families.
  • Delivery of face-to-face and live-streamed library programming and events for adults and children.
  • Delivery of hybrid events (live-streamed events with an in-library audience).

Outcomes

Library staff developed, implemented and evaluated purposeful and engaging library programming and community engagement in support of the Libraries and Creative Industries Business Plan.

PC2.2.7 - Construct an outdoor events space and redevelop the Kingston Butter Factory.

Purpose: To provide a performing arts space and social history museum. It will be a state-of-the-art cultural precinct for community celebration and entertainment.
February 2022 Monitor At the end of the third quarter:
  • The outdoor precinct has been activated and is being used
  • The KBF building is due for handover late April early May 2022
Although the construction works are essentially complete, practical completion (PC) procedures are still required to officially conclude the project.

Recovery actions
  • Conduct practical completion in the fourth quarter to officially complete the project. Actions the project will take to facilitate practical completion are:
    • Organise for consultants to do a walk-through of the construction to conduct a defects inspection.
    • Work with the builders to rectify any defects where appropriate.
    • Attain design certificates from the relevant governing bodies, to issue practical completion certificate.
    • Issue practical completion certificate.
  • It is recommended that the target date of this project be extended to June 2022 to allow for practical completion to be delivered. The project is confident this date will be achieved.
PC2.3.1 - Develop Council's third Reconciliation Action Plan.

Purpose: To deliver a new Reconciliation Action Plan that strengthens relationships, respect and opportunities that support Logan's Aboriginal and Torres Strait Islander community.
June 2022 Monitor

As at the end of the third quarter:

There has been a significant amount of engagement that has been undertaken with internal and external stakeholders to discuss the development of Council's third Reconciliation Action Plan (RAP). With the recent commencement of our First Nations Community Development Officer strong relationships have been built to understand the community needs, internal capacities and communication gaps to help inform the future RAP.

The Internal RAP Working Group have concluded that Council's 3rd RAP will likely take longer than June 2022 as there are a number of requirements to prepare us as an organisation.

The work delivered during this quarter to build capacity and work towards our next RAP are as follows:

  • Continued engagement with Council's Native Title and Cultural Heritage Officer and Community Engagement Team to discuss the strategy to refresh Council's Reference Manual and Cultural Awareness Guide.
  • Internal events for 2022 NAIDOC and National Reconciliation Week are in concept stage with the Logan Elders and internal stakeholders.
  • Developed Council's first RAP Ambassador t-shirt, collaborating with internal stakeholders and the Artist Jessica Skeen-McKinnon (Muralappi).

Recovery actions

  • The project's timeline and scope are currently being reviewed to determine expected outcomes by the end of the fourth quarter, factoring in both work that has been completed and what is currently progressing. Specific actions include:
  • Business Transformation Branch have been engaged to provide assistance to conduct a series of workshops for:
    • Current-state analysis
    • Internal stakeholder identification and analysis
    • Maturity assessment
    • Options analysis
    • Development of an 'accord RAP'
  • It is recommended that the project's description be amended to:
    • PC2.3.1 - Deliver actions to progress the development of Council's third Reconciliation Action Plan.
PC2.3.2 - Coordinate and support implementation of the Access and Inclusion Plan 2019-2022.

Purpose: To create a more accessible and inclusive city for everyone.
June 2022 On Track As at the end of the third quarter:
  • The Second Progress Report 2020-2021 was endorsed at ELT on 10 February 2022 and was presented at the City Lifestyle Committee on 16 March. This was adopted at the Ordinary Council Meeting on 23 March.
  • Council's Access and Inclusion Internal Working Group met on 10 February where 13 branches reported on their actions in the plan.
  • On 1 February a workshop on Disaster Preparedness for People with Disability was provided in partnership with Disaster Management and Community Services. Collaboration also included Queensland Disability Network, Brisbane City Council, Redland Bay Council, Queensland Fire and Emergency Services and 121 Care.
PC2.3.3 - Deliver the Aboriginal and Torres Strait Islander Bursary Program, and provide opportunities for students within the City of Logan.

Purpose: To increase employment opportunities within Council for the Aboriginal and Torres Strait Islander community.
June 2022 On Track During the third quarter, a successful candidate for the Aboriginal and Torres Strait Islander Bursary Program was appointed and commenced at Council. It is proposed to appoint a second candidate in 2023 through a modified marketing strategy that is adapted from the learnings from the previous year's Program. Council will then use the information from the Program to review the opportunity to have a dedicated Aboriginal and Torres Strait Islander education bursary as committed to in Council's Reconciliation Action Plan.
PC2.3.4 - Deliver the Living Museum of Logan, working with the community to develop content for exhibition.

Purpose: To:
  • share the stories of our culturally diverse communities and of Logan’s Aboriginal and Torres Strait Islander communities
  • share themes of importance to Logan's people
  • enhance visitor experience to the City of Logan.
June 2022 On Track

About

The Living Museum of Logan will tell the stories of the people of Logan. It will be a non-collecting, family-friendly space where residents and visitors to Logan can be inspired and learn about the City of Logan.

Quarter 3 update

In the third quarter of the 2021/2022 financial year the following actions were undertaken:

  • Louis Lim's 'Snapshot, capturing street styles of Logan' display was installed in the Living Museum of Logan, along with the welcome wall and flags, and Nicola Hooper's interpretive timeline public artwork.
  • Filming and editing of stories for the Nourish display focussing on the connection between food, people, communities, and culture were completed and installed.
  • Exhibition brochures and promotional material were designed in preparation for opening to the public in mid-2022.
  • Planning is on track for a stimulating opening program of artist and curatorial talks, museum tours and workshops.
  • Involved artists, community and cultural groups were kept informed about the Living Museum of Logan opening delay due to the impact of construction delays.

Outcomes

Development of the Living Museum of Logan spaces, displays and programs continues.

PC2.3.5 - Deliver a school holiday program for 5 to 17 year olds.

Purpose: To encourage young people' involvement in active and healthy programs and increase community participation during school holidays.
June 2022 On Track During the third quarter:
  • The January KRANK School Holiday Program ran from 8 January to 23 January 2022, with a total of 70 different activities resulting in 222 sessions being delivered to young people across the city. This includes an additional 13 activity sessions added to the program due to community demand.
  • A total of 1,443 young people attended the January KRANK School Holiday Program.
  • Additionally, 5 activities were cancelled and/or rescheduled in the January 2022 school holidays due to the impact of COVID-19.
  • Bookings for the April 2022 school holiday program opened on Monday 21 March 2022.
PC2.3.6 - Deliver water safety awareness education sessions. Provide culturally appropriate learn-to-swim activities for:
  • First Nations people
  • newly arrived migrants and refugees.

Purpose: To increase participant swimming skills.
June 2022 On Track Between January to March 2022, 11 water safety awareness education sessions were delivered to community at various locations across the City of Logan.

Two 8-hour swim programs were delivered to newly arrived migrants and refugees at Logan North, Beenleigh and Gould Adams Aquatic Centres.

One 8-hour First Nations swim program for community Elders was delivered at Beenleigh Aquatic Centre.
PC2.3.7 - Deliver a health and wellbeing program for all Logan residents.

Purpose: To provide opportunities for residents to participate in affordable and accessible physical activities and health and wellbeing programs.
June 2022 On Track During the third quarter the Active and Healthy program delivered over 117 different health and wellbeing activities between 10 January to 31 March 2022. During this time 3 days of activities were cancelled due to the South-East Queensland rainfall and flooding event in February and March 2022.

Council engaged with the community to gain feedback on activities being delivered and asked for information on what could be delivered in the future. This online feedback survey opened on 5 November 2021 and closed on 13 February 2022. 120 responses were received.

Request for proposals for service providers for the Active and Healthy program opened on 4 January and closed on 14 February 2022. Community members, organisations and businesses were invited to apply to deliver activities from July 2022 to June 2023. 117 applications were received
PC2.4.1 - Waste Dumping Taskforce 2021/2022
Investigate the illegal dumping of waste, proactively and in response to customer reports.

Purpose: To improve the city’s reputation, amenity and residents' safety.
June 2022 On Track As at the end of the third quarter:
  • application for continuation funding under Round 2a of the Illegal Dumping Partnerships Grant was approved. $139,843.20 (being 80% of program funding) was receipted February 2022.
  • A service enhancement was drafted for inclusion and consideration in the 2022/2023 budget deliberations to fund continuation of the Illegal Dumping Team for a period of 3 years to align with the Illegal Dumping and Litter Enforcement Strategy (2022-2025).
  • The Illegal Dumping Team continued to identify, investigate and enforce illegal dumping activity across the city.

Environment

Project Target Status Commentary
EN3.1.1 - Logan and Albert Rivers Fish Habitat Improvement
Deliver fish habitat improvement works at prioritised locations.

Purpose: To improve the ecological health of our rivers and waterways.
June 2022 On Track During the third quarter of the 2021/2022 financial year, the Logan and Albert Rivers fish habitat improvement project progressed well. Works have included scoping of potential sites for fish habitat improvement projects in Slacks Creek, progression of the Queens Road fish passage enhancement project in Slacks Creek and maintenance of the Fishers for Fish Habitat planting sites along the Logan River at Logan River Parklands. Additional river and waterway clean ups have also occurred following the recent flood events that occurred during February 2022.
EN3.2.1 - Logan and Albert River riparian rehabilitation
Deliver riparian rehabilitation along priority areas of the Logan and Albert River.

Purpose: To enhance our urban forests, waterways and wildlife corridor network.
June 2022 On Track During the third quarter of the 2021/2022 financial year, the Logan and Albert river riparian rehabilitation projects progressed well. The Eagleby wetlands bank stabilization project obtained State Government approval and will on ground works will commence in the next quarter. Riparian rehabilitation projects at Riverdale park, Newstead Park, Riedell Park and Logan River parklands progressed well. Some project sites were inundated by the recent floods in February 2022 and site assessments and remediation planning were subsequently undertaken.
EN3.3.1 - Environmental (vegetation) offset delivery
Deliver and maintain environmental (vegetation) offset planting sites.

Purpose: To support the community to:
  • become more sustainable
  • conserve and restore private land.
June 2022 On Track During the third quarter of the 2021/2022 financial year, maintenance activities for Council's portfolio of environmental (vegetation) offset sites has been completed. The establishment of additional offset planting sites at Skene Road Reserve, Wolffdene and Newstead Park, Buccan was completed bringing the total offset planting amount to over 77 hectares which equates to over 77,000 trees.
EN3.4.1 - Environmental conservation partnerships
Deliver environmental conservation partnerships.

Purpose: To support landholders to undertake conservation works that:
  • protect and improve environmental values
  • enhance environmental awareness across the community.
June 2022 On Track During the third quarter of the 2021/2022 financial year, Environmental Conservation Partnerships achieved the following:
  • 722 members in total participating in the program
  • 28 new Habitat Connections members joined the program (299 properties in total)
  • 9 new Land for Wildlife properties were registered making 423 properties in total
  • Formal agreements (Voluntary Restoration Agreement, Voluntary Conservation Agreement and Voluntary Conservation Covenant) remain at 28 properties in total
  • 3 Formal agreement grants were provided
  • 21 Land for Wildlife property revisits were conducted
  • 2 new properties registered for Oxley Creek Landholder Engagement project, brings total property area 977 hectares with 30 kilometres of mapped waterway.
  • 634 individual community engagement interactions were provided to community members.
  • the following annual conservation incentives were provided to 79 program members:
    • 24 nest boxes (62 nest boxes in total 21/22 financial year)
    • 3,659 native plants (6,675 native plants provided in total 21/22 financial year)
    • $5,950 worth of land management vouchers ($13100 worth of vouchers in total 21/22 financial year
  • in the 21/22 financial year to date 298 program members have ordered annual conservation incentive packages to help with improving conservation values on private property.
EN3.5.1 - Environmental events and activities
Deliver a range of environmental events and activities.

Purpose: To encourage environmental stewardship, participation and awareness.
June 2022 On Track During the third quarter of the 2021/2022 financial year, 10 Environmental Events and Activities were delivered to 174 members of the community. These included;
  • Wellness in the Wilderness held at Holmview on 27 March with 3 attendees
  • Stories under the Stars held Eagleby Wetlands on 27 March with 7 attendees
  • Teak Park open day held at Teak Park on 26 March with 20 participants
  • Glossy Black-Cockatoo and Feed Tree Identification Workshop held at Daisy hill on 20 March with 14 participants
  • Can you canoe? Intro to canoeing skills held at Waterford on 13 February with 18 participants
  • Candlelit Canoe event held at Waterford on 13 February with 12 participants
  • Platypus Education and Induction Session held at Browns Pains on 22 February with 11 participants
  • Cane Toad Tadpole Trapping information Session held at Park Ridge on 17 February with 34 participants
  • Cane Toad Busting on 20 January at Eagleby with 40 participants
  • Watergum Waterbugs Survey on 29 January at Slacks Creek with 15 participants.
Unfortunately, two events (Waterbugs Survey on 15 January at Cedar Creek and Can you canoe? Intro to canoeing skills on 30 January at Waterford had to be postponed due to COVID 19 impacts.
EN3.6.1 - Carbon Reduction Strategy 2018-2022
Deliver actions under the Carbon Reduction Strategy 2018-2022.

Purpose: To increase energy efficiency and reduce carbon emissions.
June 2022 On Track During the third quarter of the 2021/2022 financial year, the implementation of sustainability initiatives under Council's carbon reduction strategy progressed well. This included the completion of the second round of carbon offset procurement, investigations into community electric vehicle charge stations on Council land and drafting of a Green Building guide to guide the construction of Council facilities.
EN3.7.1 - Waste Reduction and Recycling Strategy 2022-2032
Develop and deliver the Waste Reduction and Recycling Strategy 2022-2032.

Purpose: To meet Council's legislative requirements.
To support the State Government's Waste Avoidance and Resource Productivity Strategy 2014-2024.
March 2022 Completed As at the end of the third quarter:
  • The Waste Management and Resource Recovery Strategy 2022-2032 was endorsed by Council at its meeting in March 2022 for public consultation.
  • Project complete
EN3.8.1 - Workshop facilities restructure
Deliver key stages of the upgrade to Council's workshop and hire facilities.

Purpose: To improve:
  • safe working conditions
  • innovative and safe work practices
  • efficiencies
  • compliance
  • one-team culture.
June 2022 On Track As at the end of the third quarter the project is progressing well with the status as follows
  • Hire office now relocated and fully operational in new area.
  • Old Hire office has been removed and area is ready for fabrication move .
  • Roof Structure between buildings is now complete.
  • New overhead crane has been installed and is now operational.
  • Fabrication area is scheduled to be operational by early May 2022.
  • Electronic oil management system hardware is expected early May, with IT expected to grant approval in late May 2022.
EN3.8.2 - Sustainable Fleet Management Strategy
Develop the Sustainable Fleet Management Strategy.

Purpose: Provide the organisation with fleet solutions that are:
  • capable
  • dependable
  • safe
  • innovative
  • economically and environmentally friendly.
June 2022 Completed The Sustainable Fleet Management Strategy (the Strategy) was presented to the City Governance Committee at its meeting 16 February 2022. Following endorsement the Strategy was adopted by Council at its meeting 23 February 2022 (minute# 16/2022).
Project complete.

Healthy connected community

Project Target Status Commentary
HC4.1.1 - Community Infrastructure Strategy Annual Action Plan 2021/2022 implementation
Deliver the Annual Action Plan 2021/2022.

Purpose: To deliver community infrastructure priorities for 2021/2022.
June 2022 On Track As at end of the third quarter 100% of planned actions are on track.

Park Ridge Leisure Centre – A cultural heritage assessment has been completed. Road's planning requirements (of Park Ridge Road and Chambers Flat Road intersection upgrade) have been finalised and an internal review of the design options and feasibility of different facility inclusions is under way. After this is complete, master planning will commence in the next quarter.

Beenleigh Aquatic Centre upgrade – Stage 2 redevelopment project has commenced, and a Project Support Group has been established across Council. Planning studies and investigations of funding mechanisms are being progressed.

Wilbur Street Youth Centre – Draft Needs Analysis and Engagement Findings Report developed. The Report informed a Co-Design workshop held on 22 February 2022. Local youth participated in the Co-Design workshop where their ideas informed three concepts plans. These concept plans were refined by the architecture consultancy into test options. Council provided feedback on the test options. The final stages of the consultant work including delivery of a final Needs Analysis and Engagement Findings Report, a finalised Concept Plan, and costing plan will be delivered in Q4.

Springwood Community Facilities Hub – The Community Infrastructure Strategy identifies need community facilities hub in Springwood. At the December 2021 meeting, Council supported the acquisition of properties in Springwood to progress this project. Land investigations for acquisition are ongoing.
HC4.1.2 - Immunisation Strategy
Prepare a new Immunisation Strategy.

Purpose: To provide convenient and accessible vaccination services to the community.
June 2022 Completed During the third quarter of the 2021/2022 financial year, the Immunisation Strategy was endorsed by Council at its meeting on 23 February 2022 for public consultation.
Project complete.
HC4.1.3 - Library Management System (LMS) renewal
Procure and implement a renewed Library Management System (LMS).

Purpose: To:
  • integrate new technology to improve the customer experience
  • enhance the functions of the Library Management System.
June 2022 On Track

About

The current Library Management System is at end of life and will be renewed during 2022 to meet customer needs.

Quarter 3 update

As at the third quarter, the evaluation phase of the Library Management System (LMS) Renewal Project continued. Library staff were invited to online presentations of systems demonstrations of LMS modules which allowed the opportunity to seek clarification on functionality of the various modules. Reference site checks were carried out by the Evaluation Panel. A Tender Evaluation and Recommendation report was prepared for the integrated Library System and was signed by the evaluation committee, sponsors and the Director of Community Services.

Outcomes

The contract has been executed for the provision of an Integrated Library Management System.

HC4.1.4 - Environmental Health Strategy
Prepare a new Environmental Health Strategy.

Purpose: To provide a framework for proactively managing public / environmental health issues across the City.
June 2022 Completed During the third quarter of the 2021/2022 financial year, the Environmental Health Strategy was endorsed by Council at its meeting on 23 February 2022 for public consultation.
Project complete.
HC4.2.1 - Yarrabilba Community Hub facility
Manage implementation of the various agreements designed to activate the Yarrabilba Community Hub.

Purpose: To enable the delivery of community programs and initiatives in this emerging community.
June 2022 On Track
  • Construction is on track, despite weather delays during the weather event in March.
  • Preparation of the Operator's Agreement is in advanced stage.
  • Draft lease agreements developed.
  • Planning for the fit-out is in progress.
  • Working closely with the procurement team on the tender preparation.
HC4.2.2 - eSports
Deliver a program to host eSports at venues managed by Logan City Council.

Purpose: To provide alternative activities to increase engagement and social interaction for people not involved in traditional sport.
June 2022 Completed Following COVID related delays the LOGAN CUP 2022 e-Sports event was hosted at the Logan Metro Sports Centre on 19th & 20th March 2022. This council owned venue is currently operated by Basketball QLD as the lease holder of the facility and the event was delivered in partnership with LCC & BQ. The event was conducted in a successful manner and delivered the desired outcomes through the provision of alternative activities to increase engagement and social interaction for people not involved in traditional sports. SLF Branch and LCC Events staff will continue to work with and build relationships with eSports groups with particular focus on event acquisitions into the region and ongoing bookings of council venues for this purpose.
HC4.3.1 - Parks Capital Works Program
Deliver park infrastructure through the Parks Capital Works Program.

Purpose: To support the development of parks and open spaces to encourage healthy, active and enjoyable community lifestyles.
June 2022 On Track As at the end of the third quarter:
  • 62% of the Parks Capital works program has been delivered.
  • This is in line with the planned program delivery target of 61%.
HC4.3.2 - Parks Asset Renewal Program
Deliver park infrastructure through the Parks Asset Renewal Program.

Purpose: To enhance Council's recreational infrastructure across the city's green spaces.
June 2022 On Track As at the end of the third quarter:
  • 68% of the Parks Asset renewal program has been delivered.
  • This is above the planned program delivery target of 57% for the third quarter
HC4.4.1 - Arts, Culture and Heritage Strategy 2018-2022
Deliver outcomes of Council’s Arts, Culture and Heritage Strategy 2018-2022.

Purpose: To improve community capacity and our city image through 5 outcomes:
  • Development
  • Engagement
  • Places and spaces
  • Partnerships
  • Communication
June 2022 On Track

About

The strategy is a whole-of-Council document that states Council's commitment to arts, culture and heritage. It defines the key areas, strategies and actions to guide the management, sites and provision, and plan for its future growth and development. The strategy outlines areas where Council will work to develop more opportunities for the community and its arts, culture and heritage professionals to watch, enjoy and participate in creative activities, with the aim of enhancing quality lifestyle, creative industries and business across the region. It is an integral part of developing the city as an emerging tourist destination.

The five key actions of Creative City: Logan City Council's Arts, Culture and Heritage Strategy 2018-2022 are development, engagement, places and spaces, partnerships and communication.

Quarter 3 update

In the third quarter of the 2021/2022 financial year the following actions were undertaken:

  • Logan Live Factory Originals events were held, including to an audience of 1200 from the Milky Way markets. Installation of displays for the Living Museum of Logan were completed and installed.
  • Electronic direct mail e-bulletins were distributed to Creative Industries database of public and volunteers promoting exhibitions, activities, events, and grant funding opportunities.
  • Logan Art Gallery Instagram account now has 1,326 followers.
  • The five key actions of the Arts, Culture and Heritage Strategy 2018-2022 continued to be delivered through Council's programs, services and venues including at Mayes Cottage.
  • Public artwork for John Lane, Beenleigh, was completed and launched.
  • A total of 2,548 people participated in online gallery public programs whilst Logan Art Gallery was closed for essential maintenance.
  • Community engagement planning continues for the Arts, Culture and Heritage Strategy 2023-2027, including planning for an upcoming LEAF event and an inaugural Kingston Butter Factory Artists' Summit in July 2022.

Outcomes

As restrictions have eased, people are returning to face-to-face activities. Social media remains the key platform for promoting Creative Industries exhibitions, events and activities.

HC4.5.1 - Delivery of Rosia Rd Masterplan - Stage 1
Progress delivery of stages 1 and 2 of a regional standard sports park at Rosia Road in Park Ridge, as per the Rosia Park Master Plan.

Purpose: To provide facilities for an active and healthy community.
June 2022 Monitor As at the end of the third quarter:
  • Design works have progressed for civil, electrical works and the clubhouse while waiting for the environmental approval.
  • This project is awaiting a federal environmental approval. No clear date when this will be received has been communicated by the department.
  • Council is aware of this and is being kept up to date by the Sport and Recreation Program.

Recovery actions
  • A Local Roads and Community Infrastructure Program extension was sought in March 2022.
  • The Department was not supportive of the extension.
  • Mayor Darren Power sent a subsequent letter to Minister Barnaby Joyce seeking his support for the funding extension.
  • Council is awaiting a response.
  • In relation to the Environment Protection and Biodiversity Conservation (EPBC) Act referral, Council's appointed consultants are currently drafting the preliminary documentation in response to the received Request for Information from Department of Agriculture, Water and the Environment (DAWE).
  • A key component in Council's preliminary documentation response will be a proposed Offset Management Plan.
  • It is expected that the documentation will be sent to DAWE first week of May 2022.
  • Once the environmental approval has been received, project timelines to commence works will be reviewed and adjusted accordingly.
HC4.5.2 - Renewal of Logan North 50m pool
Replace the Logan North 50m outdoor pool and associated plant and plant room.

Purpose: To keep providing aquatic programs and recreational activities at Logan North Aquatic and Fitness Centre.
March 2022 Not Complete

As at the end of the third quarter, construction of the pool shell is complete and tiling is underway. Construction of the apron and plant room is commencing.

This project continues to be delayed by wet weather and lack of availability of materials and staff within the building industry. Recovery actions continue to be put in place however these are also being impacted by staff (sub-contractors) not being available due to COVID-19.

Recovery actions

The project schedule is being monitored, with appropriate adjustments to tasks being made as a result of wet weather with the possibility of adding:

  • additional workdays
  • longer working times
  • additional sub-contractors (where available) on site to complete works although this is a problem across many sites with a lack of available staff across the industry.

While recovery actions are implemented, a review of the project's schedule indicate that the pool is expected to be completed by the second quarter of the 2022/2023 financial year.

It is recommended that this project be included in the 2022/2023 Operational Plan to track its progress and ensure delivery during the second quarter of the 2022/2023 financial year.

Economy and growth

Project Target Status Commentary
EG5.1.1 - Destination Management Plan implementation and review
Deliver priority projects from the Destination Management Plan (DMP). Conduct a review of the DMP.

Purpose: To:
  • grow the visitor economy
  • attract investment
  • grow economic benefits
  • encourage longer visitor stays
  • increase visitor spend.
June 2022 On Track As at the end of the third quarter, the Destination Management Plan (DMP) revision and Project Plan for new the DMP development is in progress and on tack.
EG5.2.1 - City centre implementation fund projects
Deliver priority projects and programs from city centre implementation plans.

Purpose: To deliver outcomes from the city centre summits in line with community priorities.
June 2022 On Track As at the end of the third quarter:
  • The Beenleigh Streetscape upgrade project defects and close out is underway and should be completed by the end of the last quarter. The Beenleigh Smart Parking Stage 2 will be installed over the next quarter and completed by the end of June 2022.
  • The Loganlea Healthy Street Project Stage 2 detailed design is underway and should be completed in the next quarter. The draft Meadowbrook Transport Strategy will be submitted to the May committee round for approval.
  • The detailed design for the Jimboomba Streetscape works is underway with construction of the project anticipated after the Jimboomba signature event in September 2022.
  • The Croydon Road Master plan has been finalised and engagement on the detailed design for the Croydon Road Streetscape upgrade project will commence in May 2022.
  • The scoping and design of the Logan Gardens Ring Pathway can no commence now that detailed survey works have been completed.
  • Place Branding for Jimboomba, Meadowbrook and Logan Central has been finalised.
  • All the City Centre Implementation Plans are currently being reviewed with internal consultation to commence and updated plans to be finalised by the end of June 2022.
EG5.3.1 - Develop a Place Making strategy for activity centres
Develop a framework for the delivery of place making projects including:
  • Urban art
  • Creative lighting
  • Other centre activation and amenity improvements.

Purpose: To improve liveability, and promote activation and night time economies.
To contribute to making our centres safe, vibrant and accessible gathering places in which the community can take pride.
June 2022 On Track As at the end of the third quarter:
  • The Urban Art Strategy will be submitted to Council for endorsement in the April Committee round. The key actions will inform the Place Making Strategy.
  • The community consultation for the Night Time Economy Strategy is underway and will inform the Place Making Strategy.
  • The Place Making Strategy (Place Plan for Logan's Activity Centres) is currently being drafted and will capture key policy, projects, and programs for the short, medium and long term.
EG5.4.1 - Economic Development Strategy implementation
Develop a prioritised list of actions from the Economic Development Strategy for Council approval. Commence implementation of approved actions.

Purpose: To support capability and capacity building of Logan based businesses.
To help grow the Logan economy and attract further investment.
June 2022 Completed As at the end of the second quarter, the Individual Economic Development Team action planning was completed and will be integrated with branch business planning.
The Economic Development Strategy Action Plan has been endorsed by Council.
EG5.4.2 - Logan Plan 2025
Deliver activities for the Logan Plan 2025. This includes:
  • targeted engagement
  • broad community consultation
  • technical reviews and modelling.

Purpose: To progress the shaping Logan's Growth program. This supports participative and informed delivery of Logan's new planning scheme in 2025.
June 2022 On Track As at the end of the third quarter:
  • Industry Reference Groups meetings booked in and some feedback has been sought from this group.
  • Internal engagement activities have commenced. For example the draft Logan Urban Design Framework has been provided to DA for comment.
  • Consultant reports are starting to flow in.
EG5.5.1 - City of Choice 3.0
Deliver recommendations for a new, place-based model for jobs and job pathways. The collaborative model will include representatives from all three levels of government, Logan businesses and the Logan community.

Purpose: To create new and better jobs and job pathways for Logan residents.
To develop a skilled workforce that meets the needs of Logan businesses now and in the future.
June 2022 On Track As at the end of the third quarter, a report on the future of the City of Choice initiative is scheduled to be provided to the Planning, Economic Development and Environment Committee in May 2022.
EG5.6.1 - Online Backflow and OSSF (On Site Sewerage Facility) solution
Deliver the remaining automation work on a new innovative backflow and on-site sewage treatment facilities solution.

Purpose: To achieve business efficiencies and increase our level of customer service.
June 2022 On Track As at the end of the third quarter:
  • The annual renewal registration process was deferred from late 2021 to July 2022 due to technical issues identified with the online payment portal.
  • This issue is now resolved, the project is on track to go live from 1 July 2022.
EG5.7.1 - Residential Building Strategy
Deliver a strategy for residential building work.

Purpose: To improve development outcomes in the city of Logan.
To further minimise the temporary negative outcomes of development on residents.
June 2022 On Track As at the end of the third quarter, the following was conducted:
  • In January 2022 the City Planning, Economic Development and Environment Committee endorsed the Residential Building Strategy Report.
  • A service enhancement has now been submitted to consider the creation of “Operation – Improve Residential Building Services” extending the current services of the councils Construction Taskforce.
EG5.8.1 - Digital infrastructure and connectivity
Deliver the Digital Infrastructure and Connectivity Review Project.

Purpose: To create new opportunities in the digital economy. To provide high speed, reliable internet options to all our community.
This supports the city to be globally competitive.
June 2022 On Track As at the end of the third quarter, the following activities were delivered:

Mobile black spots
  • Working to provide IT with a consolidated coverage service view to\ use as the basis for identifying blackspots
  • Discussing options with another provider
  • 5G Federal Government Innovation Initiative Grant Discussion – Funding applications to be submitted by 11th April and project needs to be completed within 24 months
Broadband
  • Discussions progressing/finalising for Broadband options with various providers.
MFEDC
  • Business Case to be developed.
Leo trial
  • Progressing with decision on approach to this and timing.
Smart IoT platform
  • Development of Policy/Framework draft spec for market approach.
  • Follow up IoT internal workshop early May and KJR IoT Platform workshop including Branch Managers on 26 April.
  • Distribute updated IoT Survey to CLT and provide briefing at CLT Meeting at later date.
Program
  • Draft revision of project briefs
  • Risk Register – Project manager is progressing
  • Policy Framework action with IT
EG5.9.1 - Catapult
Deliver the Catapult program in collaboration with young people, industry, community and educators.

Purpose: To build the enterprise and entrepreneurial mindset of youth in Logan.
To connect young people to industry and pathways into jobs.
June 2022 On Track During Quarter 3, the major Catapult deliverables have included:
  • the inaugural Catapult grants program
  • submission of an application to Advance Queensland as part of the Collaborative Project Grants funding initiative
  • the development of the Catapult program roadmap report together with Griffith University.
Further to this, the team have also worked closely with a range of local stakeholders including schools, local businesses and representatives from state government agencies to develop further opportunities for students and educators as part of the program.

While the engagement of program partners is progressing well with schools and key local businesses including Munster and Evolve Group coming on board as program partners, this activity is still in progress owing primarily to the disruption of school term (COVID and flood impacts). Engagement of key partners will continue into Q4.
EG5.9.2 - coLab
Deliver the city's first coLab.

Purpose: To support scaling businesses, and attract investment and high value jobs.
June 2022 Completed As approved by Council (10/11/2020) a Heads of Agreement has been executed with GO1 to take up a tenancy at the existing Go1 global headquarters at 2904 Logan Rd, Underwood. Subsequently a licence agreement with GO1 to occupy the space has been executed. The Expression of Interest for Portfolio Company selection was advertised' subsequently three Portfolio Companies were selected as the first cohort for the coLab. The coLab Advisory Board has met monthly and additionally to provide advice and recommendations on the selection of Portfolio Companies. The coLab was launched on Friday the 26th of March with a significant number of key stakeholders in attendance.
EG5.9.3 - Colab programs
Deliver coLab programs for the City of Logan.

Purpose: To support capability uplift for coLab Portfolio Companies.
June 2022 On Track As at the end of the third quarter:
  • Assessment on a permanent coLab community engagement platform has been completed and internal approval processes are progressing.
  • Portfolio Companies continued to work with their mentor in relation to maturing and growing their businesses against their agreed action plans leading into quarter 4 reporting.
  • With current Portfolio Companies soon due to finish their 12 month residency, an open market process is currently occurring to select the new cohort of companies.
  • The coLab brand refresh has progressed to the initiation stage.
  • The US Market Access Program is currently in the planning phase with the intention to go to market for potential participants in June.
EG5.9.4 - City Futures Strategy Review
Deliver a review of the City Futures Strategy.

Purpose: To ensure continued relevance of the strategy. To support integration with the new Economic Development Vision and Strategy.
June 2022 On Track

As at the end of the third quarter work is currently underway against the priority actions identified in the City Futures

Strategy includes:

Future Innovation and prosperity

  • Both the Logan coLab Growth Hub, the Catapult and City Studio programs as well as initiatives such as the Digital Infrastructure and Connectivity program all continue to scale and deliver capability and economic benefits to the City.
Future Connectivity
  • The Digital Infrastructure and Connectivity program is currently exploring projects which include smart community initiatives and the platforms required for data interoperability.
Future Community
  • Through the City Studio and Catapult initiatives Council continues to build community capability and awareness and involvement in projects which create a collaborative, future focused City
The review of the City Futures Strategy is to be progressed in the next month to ensure the objectives remain relevant and align with current strategic priorities.
EG5.9.5 - CityStudio Logan
Deliver a Program to partner on city-wide projects that engage with:
  • education partners
  • students
  • Council branches.

Purpose: To support youth engagement in Council Projects. To support project-based learning that produces civic outcomes for Logan.
June 2022 On Track Ongoing projects:
  • Loganlea High Urban Farm and Food Forest – ongoing meetings with key stakeholders – Loganlea State High School, Griffith University and The Mini Farm Project - this project will be an important enabler to identify the community's and business's understanding and resilience to disruptions such as weather extremes, pandemics, and other disaster-related activities in accessing locally grown food.
  • 'Arvo on the Deck' event scheduled for Thursday 21 April to increase awareness and to further develop additional support for the project.
Confirmed projects:
  • Park Ridge State High School –2 classes of Year 7 Humanities students (50), with a focus on "Liveability in Logan" (linkages to Logan Plan 2025) completed this CityStudio project in Term 1, 2022. This project partners with the Economic Development and Strategy branch and in particular, Strategic Land Use Planning. Students focused on five different pillars of planning – managing growth, managing natural hazards, protecting our green spaces, improving design and creating jobs.
    • Partner branch staff members, Brent Adams (Senior Planner) and Luke Snelling (Planner) provided feedback midway through the project to students.
    • Cr Tim Frazer attended the final pitch and presentation session, in conjunction with Planning staff, CityStudio staff and Park Ridge State High School staff.
    • Students gained capability uplift in 21st Century Skills - communication, collaboration, critical thinking, problem solving and citizenship
Potential projects and partners:
  • Interest expressed from Mabel Park State High School regarding an environmentally focused CityStudio project on Slacks Creek – confirmed for term 3 and potential for term 2.
  • Interest expressed from Kingston College and Flagstone College.
CityStudio Global:
Participated in CityStudio Global's JEDDI (Justice Equity Diversity Decolonisation and Inclusion) and Anti-Racism Learning Group. The purpose of this group is:
  • Increased understanding of why JEDDI and anti-racism are important in relation to CityStudio's mission and the greater civic and higher education system
  • Development of possible pathways to implement learnings into the CityStudio Network's collective work and individual CityStudios' work
  • CityStudio Network members are equipped with learning resources and tools about JEDDI and anti-racism
Participated in CityStudio Global's Climate Action Learning Group. The purpose of this group is:
  • Increased understanding of why climate action is important in relation to CityStudio's mission and the greater civic and higher education system
  • Development of possible pathways to implement learnings into the CityStudio Network's collective work and individual CityStudios' work

Infrastructure

Project Target Status Commentary

IN6.1.1 - Road Safety Strategy

Review the SafeRoads4Logan Road Safety Action Plan 2017-2021.

Develop the SafeRoads4Logan Road Safety Action Plan 2022-2026.

Purpose: To reduce incidents and improve safety on roads in the City of Logan.

January 2022 Completed During the third quarter, review of SafeRoads4Logan Road Safety Action Plan 2017-2021 and draft Road Safety Strategy and Action Plan 2022-2026 were finalised and approved by Council. Weekly traffic meetings, discussing crash statistics and safety operations, continue between Queensland Police, Department of Transport and Main Roads and Council's Road Safety Coordinator.
IN6.1.2 - Road and Drainage Capital Works Program
Deliver road and drainage infrastructure through the Road and Drainage Capital Works Program.

Purpose: To deliver sustainable transport infrastructure that provides city and regional connection.
To deliver drainage infrastructure that collects and discharges stormwater safely and effectively.
June 2022 On Track At the end of the third quarter, delivery of the Capital Roadworks and Drainage Program was in line with planned expenditure at 102%.

Notable projects under construction throughout the third quarter include:
  • Stages 2 and 9 of Woodlands Drive Catchment Master Drainage Project, Rochedale South ($15.8 million)
  • Stage 1 of Jimboomba Local Road Kerbing and Stormwater Drainage Upgrade ($8.6 million)
  • Gilmore Road, Berrinba - Road Upgrade ($8.1 million)
  • Scott Lane, North MacLean - Road and Bridge Upgrade ($6.2 million)
  • Early works associated with Chambers Flat Road Upgrade, Chambers Flat ($25 million)
  • Stormwater culvert rehabilitation works beneath Grand Plaza Drive, Browns Plains ($9.8 million)
  • Browns Plains Road & Scrubby Creek Road Intersection Signalisation, Browns Plains ($2.8 million)
  • Albert Street, Station Road & Logan River Road Off Ramp Intersection Upgrade, Bethania ($2.6 million)
  • Woodbeck Street Catchment Master Drainage Project, Beenleigh ($1.7 million)
  • Asphalt resurfacing, spray sealing works and pavement rehabilitation at numerous locations across the city (totalling $9.6 million)
The Capital Roadworks and Drainage Program delivers enhanced transport and drainage infrastructure across the City of Logan. The Program delivers infrastructure upgrades to cater for improvements and growth across the city as well as renewal of the existing infrastructure network.
IN6.1.3 - Sealed Road Network condition survey
Complete a condition survey of the sealed road network.

Purpose: To assess overall road condition and prioritise future rehabilitation.
September 2021 Completed Field work is now complete. The Contractor advised the full network of imagery and data has been provided.
Condition survey of the sealed road network complete.
The team will now perform data remediation where required, and conduct analysis of the data to develop the next Road Pavement Rehabilitation Program Statement of Intent (SoI).
IN6.2.1 - Beenleigh Wastewater Treatment Plant Transfer Strategy
Complete detailed design and commence construction of a new transfer pump station.

Purpose: To allow the closure of the aging Beenleigh Wastewater Treatment Plant.
June 2022 On Track As at the end of the third quarter:
  • This project has been impacted by the recent flooding.
  • Most of the cost will be recoverable through the Logan Water Partnership insurance.
  • However, there is no impact on the critical path, as project completion is through the transfer pump station at Beenleigh WWTP.
  • Full project approval in quarter 3 2021/2022
  • The majority of the project will be constructed in 2022/2023.
IN6.2.2 - Chambers Flat Wastewater Treatment Plant Master Planning Phase 1
Obtain an Environmental Authority from the Department of Environment and Science.

Purpose: To enable master planning and design of the wastewater treatment plant.
To form the Chambers Flat Community Reference Group and commence engagement.
June 2022 On Track As at the end of the third quarter:
  • The project will be completed with the local Community Reference Group (CRG)
  • Membership of the CRG has been agreed.
  • Inaugural meeting to be held in quarter 4 2021/2022.
IN6.2.3 - Loganholme Wastewater Treatment Plant Stage 8 Upgrade
Complete a detailed design of the Stage 8 upgrade and start construction.

Purpose: To increase capacity of the Loganholme Wastewater Treatment Plant.
June 2022 On Track As at the end of the third quarter:
  • Construction is continuing.
  • Bulk earthworks complete
  • Major structures are now under construction.
  • There has been an impact to this project through the recent floods and rework is required to a portion of the Membrane Bioreactor floor.
  • The project was ahead of schedule, so time impacts are recoverable.
IN6.2.4 - Loganholme Wastewater Treatment Plant biosolids gasifier
Complete construction and commission the Loganholme Wastewater Treatment Plant Biosolids Gasification Facility.

Purpose: To reduce volume and disposal costs by managing the 34,000 tonnes of biosolids produced each year by the plant.
June 2022 On Track As at the end of the third quarter:
  • Commissioning is well advanced.
  • The gasification facility is expected to be operational in April 2022.
IN6.2.5 - Water and Wastewater Capital Works Program
Deliver water and wastewater infrastructure through the delivery of the Water and Wastewater Capital Works Program.

Purpose: To deliver safe and efficient water and wastewater infrastructure to support the community and city growth.
June 2022 On Track As at the end of the third quarter:
  • Delivery of required projects is tracking to schedule.
  • A report was submitted to the February Infrastructure Committee to lower the Logan Water Capital budget.
IN6.3.1 - Waterford West Park
Deliver the detailed design for the Waterford West Park.

Purpose: To enhance Council’s recreational infrastructure across the city’s green spaces.
June 2022 On Track As at the end of the third quarter:
  • consultants are working on project and design documents
  • community consultation was held regarding the water park
  • the water park brief was issued on vender panel.
IN6.4.1 - Asset Management Plans

Analyse and report on Asset Management Plan Outputs to:

  • Asset Managers (AMs)
  • Service Delivery Coordination Team (SDCT)
  • Executive Leadership Team (ELT)
  • Council.

Purpose: To support:
  • confident investment decisions
  • the delivery of Council's Corporate Plan and meet legislative requirements.
June 2022 On Track As at the end of the third quarter, the project continued to support asset planners across the organisation to refresh/create their asset management plans as per the new template and requirements.
IN6.4.2 - Total Asset Management Plan
Deliver refined capital budget information for inputs into the Long Term Financial Forecast (LTFF).

Purpose: To support:
  • confident investment decisions
  • the delivery of Council's Corporate Plan and meet legislative requirements.
June 2022 On Track As at the end of the third quarter, the Total Asset Management Plan for 2021/2022 has been endorsed by ELT and has been added to City Governance Committee Agenda for Council endorsement in April 2022.
IN6.5.1 - Yarrabilba Community Hub
Deliver the Yarrabilba Community Hub.

Purpose: To provide a new integrated community facility that delivers critical social services for the community.
June 2022 Monitor During the third quarter significant progress has been made despite continuing rain delays.
  • Pod 1 is the most advanced with all external walls and the roof completed
  • Pods 2 and 3 are following Pod 1 as the trades move from one pod to the other.
  • Once Pod 1 is completed in late June 2022 the carpark works will commence.
The project's schedule has been impacted by continued wet weather and lack of available sub-contractors, due to COVID-19.

Recovery actions
The project schedule is being monitored, with appropriate adjustments to tasks being made as a result of wet weather with the possibility of adding:
  • additional workdays
  • longer working times
  • additional sub-contractors (where available) on site to complete works although this is a problem across many sites with a lack of available staff across the industry.
IN6.5.2 - Flagstone Community Hub
Deliver detailed design work for the Flagstone Community Hub.

Purpose: To support development of the new Greater Flagstone community centre.
June 2022 Monitor As at the end of the third quarter:
  • Delivery of the land has not occurred due to developer delay.
  • Previous quarter the project put in place recovery actions to have discussions with Economic Development Queensland (EDQ) and the developer to communicate the potential impacts to the community from delaying handover of land.
  • The outcome of these discussions was that:
    • the transfer of title would take place in April 2022
    • Council would get the land to develop at the end of June 2022
    • This still means Council cannot develop or progress the project until we have the land to build on.
Recovery actions
  • It is recommended that the project's description be changed to:
    • IN6.5.2 – Secure land to commence detailed design work for the Flagstone Community Hub.
  • It is also recommended that this project be included in next year's Operational Plan with the deliverable being the detailed design of the Flagstone Community Hub.
  • Actions the project will undertake moving forward are:
    • Negotiate with the developer and EDQ to finalise the transfer of title to the land.
    • Organise with the developer for when the transfer of land is made ready for delivery by June 2022.
This approach does not have budget implications as the original funding can be carried over into the next financial year.
IN6.6.1 - Woodland Drive Master Drainage Scheme
Progress delivery of the Woodland Drive Master Drainage Scheme.

Purpose: To upgrade stormwater infrastructure across Woodland Drive drainage catchment. To increase stormwater collection and discharge capacity.
June 2022 On Track Construction of Stages 2 and 9 of the Woodlands Drive Catchment Master Drainage Project has continued to progress throughout the January to March quarter.

The project involves the installation of stormwater drainage infrastructure in Woodlands Drive, Hartog Place, William Street, Lancelot Street and Woodlands Park at Rochedale South. The works are estimated to cost $15.8 million and are funded from Council's Capital Roadworks and Drainage Program.

This project will provide improved immunity for the road corridor and properties affected during wet weather events.
IN6.7.1 - Logan Safety Camera Program: capital replacement works
Deliver scheduled replacement of existing CCTV safety cameras and install new cameras in the Logan Safety Camera Program network.

Purpose: To support the operation and expansion of the Logan Safety Camera Program network.
June 2022 On Track As at the end of the third quarter the Logan Safety Camera Program continues to deliver the 2021/2022 Logan Safety Camera Program replacement schedule as well as the installation of new safety cameras funded via LIP and the Hooning Taskforce. Highlights of the work undertaken during the last quarter includes:
  • Scheduled camera replacements completed in the suburbs of Beenleigh, Edens Landing, Kingston, Boronia Heights and Browns Plains.
  • Installation of 19 new cameras at 8 new camera locations across the city. These cameras were funded through LIP and the Hooning Taskforce.

High performing organisation

Project Target Status Commentary
HP7.1.1 - Property rating strategies and framework
Deliver a review of Council's rating strategies and framework.

Purpose: To ensure equity to our ratepayers.
To provide a foundation for long-term financial sustainability.
March 2022 Not Proceeding A decision was made by Council in the second quarter to remove this project from the Operational Plan (minute# 16/2022).
Due to the size and complexity of this initiative it was decided to extend the timeline for completion. As such it was decided to remove the project from this year's Operational Plan.
HP7.2.1 - 213 Queens Road redevelopment
Deliver the redevelopment project construction plan for the depot at 213 Queens Road.

Purpose: To provide a fit-for-purpose workplace environment for branch services.
To provide a better customer experience for the community.
June 2022 On Track During the third quarter construction of Stage 1 was impacted by significant weather events (rainfall and flooding). This impact of which has resulted in Stage 1 completion delays, as construction of infrastructure and earthwork preparations for Stage 2 are finalised. These delays are within the scope of the contract. No risks or issues specific to the project or development site were identified during quarter three. Impact to depot operations has been negligible.
HP7.2.2 - Community Engagement Strategy Action Plan
Deliver a Strategy Implementation and Action Plan outlining practical actions.

Purpose: To guide how we deliver the Community Engagement Strategy 2020-2024.
To advance and enhance community engagement practices internally and externally.
December 2021 Completed The Community Engagement Strategy Implementation and Action Plan (document) is complete. (DM# 15250475)

The Plan will assist the Community Engagement Program to prioritise, monitor and adapt initiatives under the three priority areas of the Strategy.

The Community Engagement Strategy for the City of Logan must be implemented by the end of 2024. Timeframes for all initiatives included in the Community Engagement Strategy will be detailed in the Plan in order of priority. This will be done in collaboration with the Community Engagement Program. The final Plan will be version controlled and adapted where necessary to meet changing community needs.

The Community Engagement Strategy Implementation and Action Plan includes initiatives, priorities, timelines and responsibilities. The monitoring, reporting and evaluation processes will be determined on a project-by-project basis and approved by the Customer Experience and Community Engagement Manager.

Delivery of the Plan's actions will be ongoing until 2024.
HP7.2.3 - Community Engagement Framework
Deliver initiatives within Council’s Disaster Management’s Community Engagement Framework.

Purpose: To promote and enhance community education, resilience and recovery.
June 2022 On Track The 202120/22 Get Ready Queensland Plan of Activities has been developed in line with the Guidelines and submitted to the Queensland Reconstruction Authority.

Activities that have been undertaken in March 2022 include:
  • Logan Early Warning campaign delivered through the following channels:
    • Google Display Prospecting
    • LCC Facebook and ads
    • LCC Website Super Banner
    • Customer Service and Libraries – TV slide
    • Shopping centres
    • CASSie Screens (Targeting Males)
    • Chalk Stencils
HP7.2.4 - Disaster Management Capability and Capacity Framework
Deliver activities that support the Disaster Management Capability and Capacity Framework.

Purpose: To ensure that we have an appropriately staffed, sustainable and trained workforce.
June 2022 On Track

As at the end of last quarter, the following was achieved:
Local Disaster Management arrangements were activated during February and March of this quarter.

February – Severe Weather Events (2 x mini tornado)

LDMG Activation status remained at Stand Down, however numerous Council branches responded to a surge of customer requests for vegetation removal. Energex outages were experienced for isolated areas within Logan. Rapid damage assessment teams from Queensland Fire and Emergency Services were conducted:

February/March – SEQ Floods

  • LDMG Activation Status at STAND UP 26/02/22 – 08/03/22
  • LDCC Activation Status at STAND UP 25/02/22 – 04/03/22
  • Evacuation Centres Open - 1. 28/02/22 – 04/03/22
  • Places of Refuge Open – 5. 28/02/22 – 04/03/22
  • LRG Activation Status at STAND UP
  • LRCC Activation Status at STAND UP 07/03/22 – 01/04/22
The 2021/22 Get Ready Queensland Plan of Activities has been developed in line with the Guidelines and submitted to the Queensland Reconstruction Authority.

Activities that have been undertaken in the quarter include:
  • Readiness Presentation to the Disaster Preparedness Workshop for People with Disability
  • Storm preparedness campaign delivered through the following channels:
  • Customer Service and Libraries – TV slide
  • LCC Facebook and Super banner
Logan Early Warning campaign delivered through the following channels:
  • LCC Facebook and ads
  • Shopping centres

Rebel FM Radio ads

  • Translated ads on 4EB radio
  • CASSie Screens (Targeting Males)
Beat the Heat Campaign delivered through the following channels:
  • Our Logan Magazine
  • If It's Flooded Forget It:Campaign
  • LCC Facebook
SES Capability and Capacity Framework
Throughout the quarter the following training courses have been delivered to SES Members in preparedness for the season:
  • Flood Boat Operations
  • Chainsaw Operations
  • Working at Heights
  • Temporary Roof Repairs
  • General skills group training (knots, storm damage etc)
  • SES Recruit Induction
  • Land/Forensic Search
Throughout the quarter the following operational activities occurred:
  • Flood Boat Resupply
  • Flood Boat Evacuation
  • Working at Heights
  • Chainsaw Operations
  • Sandbagging
  • Land Search
There has been a total of 4943 operational hours during the quarter
HP7.2.5 - Recruitment
Increase the Talent Acquisition Team's capacity to meet Council's increased workforce planning requirements.

Purpose: To enable effective change management and leadership practices.
June 2022 On Track Recruited final Talent Partner position and they are commencing next week. Unfortunately our Talent Partner Lead has resigned & we will be recruiting this position shortly.
Process improvements are continuing. We are receiving regular positive feedback around the improvements and the customer services provided by the Talent Acquisition Team.
HP7.2.6 - Procurement Model Review Stage 3
Deliver updates to Council's procurement framework, delivery models and services.

Purpose: To increase efficiencies in Council's procurement processes and procedures.
June 2022 Completed As at the end of the third quarter:
In preparation for the transition to a strategic procurement framework, a key action was to develop a new Contracting Manual. The purpose of the manual is to document the new procedures and financial thresholds that facilitate a strategic approach to procurement and contracting activities. The Contracting Manual was endorsed by Council's Executive Leadership Team at its meeting held 6 December 2021 with the endorsing the recommendation “that the Administration Manager progress the necessary actions for Council to apply the SCP to its contracting as per Chapter 6 – Contracting, Part 2 Strategic Contracting Procedures of the Local Government Regulation 2012, including seeking Council adoption of the Contract Manual'.
  • Council adopted the Contract Manual and Contracting Plan at its meeting held 28 January 2022.
  • Corporate Procurement engaged with Branch Management Teams across Council to bring awareness to the key changes.
  • Council applied the Strategic Contracting Procedures to its contracts from 1 March 2022.
  • Council hosted a Supplier Engagement and Networking event, targeted at local businesses to understand the opportunities to supply to Council. This particular event focussed on the new strategic procurement framework.
What was achieved?
  • Milestone: ELT endorsed new Procurement thresholds prior at its meeting held 6 December 2021.
  • Milestone: Council adopted a new Contracting Manual and Contracting Plan at its meeting held 28 January 2022.
  • Milestone: Council applied the strategic contracting procedures to its contracts from 1 March 2022.
  • Project 'HP7.2.6 - Procurement Model Review Stage 3' completed within target date of June 2022.
Challenges
  • A Change Management Plan was developed for this project. All issues and risks, or potential issues, are reported to the Procurement Transformation Change Manager or the Project Manager who would then work with the appropriate people to assess the issue, determine the potential impact and assign appropriate mitigation measures. All issues that constitute a risk to the project will be documented and managed in the Procurement Transformation Project Risk Register. This risk register is updated weekly at Project Team meetings to ensure risks and issues are captured, addressed, and managed.
HP7.3.1 - Corporate Innovation Strategy
Deliver Year 2 of the Corporate Innovation Strategy.

Purpose: To build organisational capability in using innovation models.
To enable services to be delivered in new and better ways.
June 2022 On Track As at the end of the third quarter the following initiatives were delivered across the Corporate Innovation Program's 3 core service areas:
  • Corporate Innovation Service: Across Quarter 3, the Corporate Innovation Program supported 10 diverse organisational projects and initiatives. Services included workshop facilitation and coaching and supporting teams to facilitate customer interviews and engagement.
  • Innovation Culture and Capability. In Quarter 3, two Lunch and Learns were delivered. February's Lunch and Learn was a panel discussion to showcase achievements and lessons learnt on Council's Smart Lighting project. March's Lunch and Learn was focused on capability uplift and the session was designed around how to collaborate with teams in a digitally remote workplace. A total of 83 staff attended Lunch and Learns in Quarter 3 and staff satisfaction is tracking at 92% favourability. The online Introduction to Problem Solving self-paced training program was launched in November 2021 (Quarter 2) and at the end of Quarter 3, we now have 70 staff who have enrolled in the program.
  • Innovation Communication and Engagement: Two editions of Innovation Unearthed were distributed across the organisation. Current subscriptions are tracking at 317 staff subscribers which has grown from 295 in Quarter 1. Open rate at the end of Quarter 3 is tracking at 65.38% (industry benchmark 28.77%) and the click rate for the quarter is tracking at 11.54% (benchmark 3.3%).
HP7.3.2 - TechOne to the Cloud
Upgrade the TechOne solution to be cloud-based.

Purpose: To replace current solutions which have reached end-of-life.
June 2022 On Track As at the end of quarter 3:
  • the project has successfully achieved a Technical GO LIVE of the CIA Payroll module, improving the performance, security and stability the Council's payroll system.
  • Due to Easter, annual leave and other commitments, a business decision has been agreed to target early May for the first actual pay-run in CIA.
  • Quarter 3 activities focused on solution design and analysis of the remaining modules transitioning to CIA, whilst accommodating business resource demands.
  • As agreed at the January and February Steering Committee, the resulting timeline change of the project saw a quarter 3 milestone alteration, with a target to focus on finalising required module solution design and analysis.
  • Completion of this milestone allows the project to move to the Build (configuration) Phase in quarter 4.Quarter 4 will focus on ensuring the vendor delivers appropriate configuration for modules.
HP7.3.3 - Enterprise Asset Management System
Complete Stage 1 of the work order and maintenance solution.
Scope phase 2 strategic asset management options.

Purpose: To ensure the right business system and solutions are selected that:
  • are in line with today's technologies and best practice
  • enable efficient and effective management of assets and quality asset information
  • support operational and strategic infrastructure decision making.
June 2022 On Track As at the end of the third quarter:
  • The Implementation Planning Stage (IPS) is ongoing with a plan to complete by end June 2022 to feed Business Case design.
  • The business case is being drafted ta
  • Benefits workshops with targeted groups across the organisation has been conducted. These will continue into the fourth quarter.
HP7.3.4 - Corporate project management practices
Review Council's current corporate project management guidelines.

Purpose: To establish a well-structured:
  • project prioritisation model
  • project management delivery model.
June 2022 On Track As at the end of the third quarter:
  • Workshops held with all branches in the organisation who indicated Change Impact outside of their branch as a result of their nominated Branch Business Plan projects. This data is now presented through the Branch Business Planning Heat Maps.
  • Presentation of Branch Business Planning Heat Maps to Branch Management Teams across the organisation who accepted the invite from their BT representative.
  • Progress on the Corporate Project Management Guidelines review was impacted due to new project change request regarding developing a project prioritisation model. As this is a single resource project the resource was diverted to development of feasibility and options for project prioritisation.
  • Ongoing work with the ICT Transformation Management Office (TMO) to identify and plan for cross dependencies between this project and the TMO.
HP7.4.1 - Change Framework
Develop and implement an enterprise-wide change framework and supporting tools.

Purpose: To support effective change management and leadership practices.
June 2022 On Track This quarter has seen the continued uplift of change capability across Council via a range of development programs now firmly embedded within our learning and development offerings. As a result, our change framework and its supporting tools are being applied to an increasing number of projects at both branch and enterprise level, delivering improved project outcomes and enhanced sustainability.
HP7.5.1 - Corporate performance reporting
Commence a review of corporate reporting practices.

Purpose: To improve data collection and reporting capabilities.
June 2022 On Track As at the end of the third quarter, a draft of a corporate performance reporting framework (CPRF) was completed. The objective of the CPRF is to provide comprehensive performance information that meets the needs of Management and Executives to support good decision-making in the areas of planning and operational management. In meeting this objective, the CPRF will:
  • encourage accountability and transparency
  • maintain stakeholder confidence in performance (internal and external)
  • encourage a continuous improvement environment.
The draft is being circulated internally for review and feedback.
HP7.5.2 - Certified Agreement negotiations
Develop and embed the next Certified Agreement.

Purpose: To provide a framework to ensure a healthy and safe workforce.
June 2022 On Track As at the end of the third quarter:
  • The proposed agreement voted on and endorsed on the 8 March 2022.
  • The Certified Agreement (CA) has been lodged in the Commission with a hearing date of 21 April 2022.
  • CA summary sessions have been offered to people leaders.
HP7.5.3 - Delegations review
Deliver a review of Council’s delegations framework.

Purpose: To ensure Council’s delegations framework complies with legislation. To meet Council’s legislative requirement to conduct an annual review of delegations.
April 2022 On Track As at the end of the third quarter:
  • ELT has endorsed the transition to go live plan
  • Work continues to prepare the technical solution for use
  • Work has commenced on the required Council reporting to be delivered by June 2022
HP7.6.1 - Strategic Accommodation Plan
Deliver a strategic and operational accommodation plan. Deliver the plan based on a short, medium and long-term forecast horizon.

Purpose: To support forward planning of accommodation needs over the next 15 years.
June 2022 On Track As at the end of the third quarter:
  • The project is currently running on track
  • Stage 1 will be complete by the end of the financial year (end June 2022).
HP7.6.2 - Strategy addressing greywater services causing amenity issues
Replace problematic grey water systems with a suitable solution.

Purpose: To:
  • improve the liveability of the city
  • improve public health and safety
  • action complaints received about grey water systems and increase customer satisfaction.
June 2022 On Track As at the end of the third quarter, the following was conducted:
  • Due to material and installation costs significantly increasing, this has resulted in costs to convert existing properties more than doubling. Therefore, this has resulted in the program seeking to convert three properties within the 2021/2022 financial year.
  • The program has successfully converted one property, and an additional two properties are currently in the quotation stage It is estimated conversion works will be completed by end of May 2022.
HP7.7.1 - Advocacy Action Plan
Develop and execute advocacy strategies.

Purpose: To influence federal and state government decisions that support Logan's identified advocacy priorities.
June 2022 On Track As at the end of the third quarter:
  • The Advocacy Program completed preparation of the Advocacy Action Plan for the 2022 Federal Election.
  • This was presented to a Councillor briefing on 17 March 2022.
  • Communication material is being prepared for the election that will be held no later than 22 May 2022.