Operational plan report - Quarter 2, 2021 / 2022

Total projects for 2021 / 2022 Quarter 2: 87

Corporate Plan focus areas Total
Maintaining current levels of service (MS) 2
Proud city (PC) 18
Environment (EN) 9
Healthy connected community (HC) 11
Economy and growth (EG) 14
Infrastructure (IN) 15
High performing organisation (HP) 18
Total 87

Project status Total
On Track 72
Completed 5
Monitor 9
Not Completed 0
Not Proceeding 1
Total 87

You can view each priority focus area for Quarter 2, 2021 / 2022 below which includes a status update on Operational Plan key project delivery.

Maintaining current levels of service

Project Name Target Status Commentary
MS1.1.1 - Deliver a review of the Internal Services Survey and the Logan Listens: Residents' Survey.

Purpose: To identify improvements for the next survey period.
June 2022 On Track In the second quarter, a preliminary review of the previous contract, deliverables and questionnaires was undertaken to inform improvement opportunities for 2022 project planning.

Discussions were held with representatives from Taverna Research Group (the approved service provider) to commence negotiations and discuss delivery and improvements for the 2022 Internal and Residents' Surveys.

Detailed project planning and stakeholder engagement is scheduled to commence in the new year.
MS1.2 - No projects allocated against this priority for the financial year. NA NA NA
MS1.3.1 - Deliver a customer experience quality assurance framework.

Purpose: To capture a full 360 degree view of customer interaction and overall experience. This will help ensure we are providing a consistent service to the community.
June 2022 Completed As at the end of the first quarter, the framework design and testing was successfully completed. Training and rollout was also completed.

The Customer Experience Program was experiencing a high number of privacy breaches and was not meeting the reporting requirements for privacy, confidentiality and the use of information. This was mitigated by the release of an updated version of Livepro to support the Quality Assurance Framework.
Project complete.

Proud City

Project name Target Status Commentary
PC2.1.1 - Deliver a rebrand project as per project plan.

Purpose: To bring a valued and unified visual identity to the Council and City of Logan.
June 2022 On Track The second quarter has seen a vast amount achieved in:
  • Delivery of phase 1 of the proud city campaign
  • Confirmation of new brand and logo framework for Logan Entertainment Centre, Art Gallery & Mayes Cottage
  • Continued roll out of new brand identity.
PC2.1.2 - Deliver a digital platform for Our Logan magazine.

Purpose: To provide an enhanced service to magazine readers and support future digital news delivery.
June 2022 On Track As at the end of the second quarter:
  • Early November saw the launch of Ourlogan.com.au in line with the Proud City campaign.
  • Engagement rates are tracking well and community feedback has been positive.
PC2.1.3 - Deliver a City Positioning and Strategic Marketing Framework including:
  1. City positioning campaign.
  2. Aligning all Council services to strategic brand pillars.
Purpose: To provide strategic marketing direction and alignment for Council. To present a cohesive brand and communications that maximise value to Council and the community.
June 2022 On Track As at the end of the second quarter:
  • Phase 1 complete with positive community sentiment received
  • Phase 2 due for release February 2022
  • No risks or issues identified during the quarter
PC2.2.1 - Deliver the City of Logan: Safe City Strategy and Action Plan 2021-2025 through a broad range of crime prevention/community-based safety initiatives.

Purpose: To create a safer City of Logan.
June 2022 On Track During the second quarter, the Community Safety Program continued to deliver actions within the City of Logan Safe City Strategy and Action Plan 2021-2025. Highlights of works undertaken during this quarter include:
  • 5 Targeted Divisional Activities were completed
  • Continued coordination and delivery of the Hooning Action Plan.
  • 1 Services at the Square event was held.
  • Annual Safe City Awards Ceremony was held.
  • 2 reactive CPTED audits were undertaken.
  • Planning for 2022 community safety activities commenced.
PC2.2.2 - Provide funds to eligible organisations for initiatives that respond to local community priorities.

Purpose: To:
  • build an engaged and inclusive community
  • promote increased participation in community life
  • support the community to make positive changes in their local area
  • increase skills, knowledge and leadership capability within the community sector.
June 2022 On Track During the second quarter, a total of 17 community organisations were funded through Council's Community Development Funding to the value of $112,347. The total estimated reach of these projects is to support 91,763 residents, with a total value to the community for the duration of the projects of $418,347.

6 community organisations were funded to the value of $68,212 through the Community Project Grants program to support long-term outcomes. The estimated total reach is to support 54,405 residents, with a total value to the community for the duration of the projects of $199,193.

11 community organisations were funded to the value of $44,135 through the Community Response Grants program to provide immediate support to community priorities. The estimated total reach is to support 37,358 residents, with a total value to the community for the duration of the projects of $219,154.
PC2.2.3 - Deliver systems and procedures for the management and operation of the Kingston Butter Factory Cultural precinct. This includes the outdoor events space, performing arts facility and living museum of Logan.

Purpose: To provide the community with access to a state of the art cultural precinct for celebration and engagement with arts, culture and heritage.
February 2022 Monitor As at the end of the second quarter:
  • 3 Full time employees (FTEs) working from site office in outdoor stage dressing rooms.
  • Storm damage to the Heritage Centre building was rectified.
  • Ongoing construction delays occurred due to covid and shipping issues.
  • First season program was printed and released
  • All tickets are on sale via loganarts.com.
  • Unable to complete operational procedures until construction is completed and handed over.

Recovery actions:

Project timelines will be reviewed for implementing operational procedures once construction is complete and handed over.

PC2.2.4 - Monitor and report on the network of CCTV cameras across the city.

Purpose: To:
  • increase community safety throughout the City of Logan
  • detect and reduce anti-social and unlawful behaviour
  • support the Queensland Police Service to identify and effectively prosecute offenders.
June 2022 On Track During the second quarter, Council's camera network:
  • captured 1092 incidents
  • received a total of 93 footage requests.
PC2.2.5 - Deliver the libraries' early years services and First 5 Forever initiative.

Purpose: To support early years learning and reading for Logan families with children aged under 5 years.
June 2022 On Track

Quarter 2 Update

Over the second quarter, First 5 Forever has completed the following actions in support of the Libraries and Creative Industries 2021/22 Business Plan:

  • Delivery of COVID-safe, face-to-face children's literacy sessions at libraries. 184 sessions with a total of 2,124 participants for the second quarter.
  • Delivering COVID-safe community outreach through their network partnerships across the City of Logan. 73 sessions with a total of 4,021 participants for the second quarter.
  • Participation at key stakeholder meetings across the City of Logan.
  • Sponsorship of Elijah Lonsdale as one of the child keynote speakers at the Logan Childhood Summit.

About

First Five Forever aims to support the learning outcomes for all Logan children aged 0-5 years old by providing programs that offer talking, reading, singing, playing, dancing and moving.

PC2.2.6 - Deliver the outcomes of the Libraries Learning and Discovery Strategy 2019-2023.
This is delivered through the six priorities of:
  • access and inclusion
  • economic opportunity
  • nurturing learning and well-being
  • sustainability
  • connected community
  • embracing life-long curiosity and discovery.
Purpose: To support Logan's community through purposeful library programming.
June 2022 On Track

Quarter 2 Update

Over the second quarter, Libraries have completed the following actions in support of the objectives of the Libraries Learning and Discovery Strategy:

  • Delivery of activities in Libraries including the return of Page Turners, Baby Time, Wriggle and Rhyme and the recommencement of the Be Connected service.
  • Delivery of take home packs to families.
  • Delivery of live-streamed library programming for adults and children during school holidays.
  • Delivery of hybrid events (live-streamed events and with an in-library audience)

About

The Libraries Learning and Discovery Strategy informs the programming deliverables of the Libraries and Creative Industries' Business Plan. This strategy provides the framework to allow library staff to be guided in the development, implementation and evaluation of purposeful and engaging library programming and community engagement.

PC2.2.7 - Construct an outdoor events space and redevelop the Kingston Butter Factory.

Purpose: To provide a performing arts space and social history museum. It will be a state-of-the-art cultural precinct for community celebration and entertainment.
February 2022 On Track As at the end of the second quarter:
  • The outdoor precinct has been completed and handed over to Council.
  • The KBF building is 95% complete with minor works remaining in January and February before being completed.
PC2.3.1 - Develop Council's third Reconciliation Action Plan.

Purpose: To deliver a new Reconciliation Action Plan that strengthens relationships, respect and opportunities that support Logan's Aboriginal and Torres Strait Islander community.
June 2022 Monitor There has been a significant amount of engagement which has been undertaken with internal and external stakeholders to discuss the development of Council's third Reconciliation Action Plan (RAP). With the recent commencement of our First Nations Community Development Officer strong relationships have been built to understand the community needs, internal capacities and communication gaps to help inform the future RAP.

The Internal RAP Working Group have concluded that Council's 3rd RAP will likely take longer than June 2022 as there are a number of requirements to prepare us as an organisation.

The work delivered during this quarter to build capacity and work towards our next RAP are as follows:
  • Engagement with Council's Native Title and Cultural Heritage Officer and Community Engagement Team to discuss the strategy to refresh Council's Reference Manual and Cultural Awareness Guide.
  • Provided briefings to the Director and Manager in October about a possible roadmap for the development of a new RAP.
  • Council's internal RAP Working Group members and ambassadors attended 3 RAP roadmap presentations in October/November. With actions delivered, First Nations updates on Council's internal Buzz page with two officers now undertaking this work and the development of Council's first t-shirt, collaborating with internal stakeholders and the Artist Jessica Skeen-McKinnon (Muralappi).
  • Collaborated with Education Queensland, DSDSATSIP through the First Nations Logan Central Schools Cluster to design and deliver the inaugural Deadly Mobs Awards.

Recovery actions

The project's timeline and scope are currently being reviewed to determine expected outcomes by the end of the fourth quarter, factoring in both work that has been completed and what is currently progressing.

PC2.3.2 - Coordinate and support implementation of the Access and Inclusion Plan 2019-2022.

Purpose: To create a more accessible and inclusive city for everyone.
June 2022 On Track During the second quarter, the Second Annual Progress Report was developed in October 2021 that provides information on actions delivered between April 2020 to December 2021. The report will be presented to ELT and the City Lifestyle Committee in February and March 2022.

On Friday 3 December 2021 Council celebrated International Day of People with Disability. This included an online awareness campaign using social media, the development of an online survey, hosting 3 pop up displays that aimed to find out what inclusion means to our community. A total of 60 responses were collated from the poster and online survey.
PC2.3.3 - Deliver the Aboriginal and Torres Strait Islander Bursary Program, and provide opportunities for students within the City of Logan.

Purpose: To increase employment opportunities within Council for the Aboriginal and Torres Strait Islander community.
June 2022 On Track As at the end of the second quarter, successful candidates for the Aboriginal and Torres Strait Islander Bursary Program are due to be appointed before the end of January 2022.
PC2.3.4 - Deliver the Living Museum of Logan, working with the community to develop content for exhibition.

Purpose: To:
  • share the stories of our culturally diverse communities and of Logan’s Aboriginal and Torres Strait Islander communities
  • share themes of importance to Logan's people
  • enhance visitor experience to the City of Logan.
June 2022 On Track

Quarter 2 update

In the second quarter of the 2021/2022 financial year the following actions were undertaken:

  • Museum Curator consulted with First Nations and culturally diverse communities to develop content for three display spaces. Discussions with State Library of Queensland were undertaken for a potential exhibition in 2022.
  • Filming and editing of stories are nearing completion for the 'Nourish' display focussing on the connection between food, people, communities, and culture. Brochures were developed for 'Nourish' and First Nations spaces.
  • Pages for Living Museum of Logan were included in the Kingston Butter Factory season guide. Staff are working on developing short videos to include in the launch party.
  • Creative Industries staff undertook training for their 'White cards' (working on a construction site) to enable work to take place on site. Site visits and inductions were undertaken with staff, artists and designers on site.
  • Mural by Sam Tupou for 'Nourish' main wall completed.

Outcomes

Development of the Living Museum of Logan spaces, displays and programs continues.

About

The Living Museum of Logan will tell the stories of the people of Logan. It will be a non-collecting, family-friendly space where residents and visitors to Logan can be inspired and learn about the City of Logan.

PC2.3.5 - Deliver a school holiday program for 5 to 17 year olds.

Purpose: To encourage young people' involvement in active and healthy programs and increase community participation during school holidays.
June 2022 On Track During the second quarter, the Annual Progress report for the 2020/2021 financial year was presented and endorsed at the City Lifestyle Committee on the 6 October 2021.

Council engaged with young people across the City to identify what they would like to see delivered during future school holiday periods. The online feedback survey opened on 18 June and closed on 13 December 2021. 104 responses were received, with over 250 desired activities suggested.

Request for proposals for KRANK opened on 1 November 2021 with community members, organisations and businesses invited to apply to deliver activities from July 2022 to June 2023. Applications closed 6 December 2021. 107 applications were received.

Bookings for the January 2022 program opened on 13 December 2021.
PC2.3.6 - Deliver water safety awareness education sessions. Provide culturally appropriate learn-to-swim activities for:
  • First Nations people
  • newly arrived migrants and refugees.

Purpose: To increase participant swimming skills.
June 2022 On Track As at the end of the second quarter, Nine (9) water safety awareness education sessions were delivered to community between October and December 2021 at various locations across the City of Logan.

Nine 8-hour swim programs were delivered to newly arrived migrants and refugees at Logan North, Beenleigh and Gould Adams Aquatic Centre.

Two 8-hour First Nations swim programs for parents and babies were delivered at Beenleigh Aquatic Centre.
PC2.3.7 - Deliver a health and wellbeing program for all Logan residents.

Purpose: To provide opportunities for residents to participate in affordable and accessible physical activities and health and wellbeing programs.
June 2022 On Track As at the end of the second quarter, the Annual Progress Report for the 2020/2021 financial year was presented and endorsed at the City Lifestyle Committee on the 6 October 2021.

The Active and Healthy program delivered 118 weekly health and well-being activities in Logan between 1 October and 12 December 2021.

On 5 November 2021, the annual Active and Healthy Program survey was published for community to provide their input and feedback on what they would like to see in future programs.
PC2.4.1 - Waste Dumping Taskforce 2021/2022
Investigate the illegal dumping of waste, proactively and in response to customer reports.

Purpose: To improve the city’s reputation, amenity and residents' safety.
June 2022 On Track As at the end of the second quarter:
  • Consultation was initiated with Councillors and the community around the problem of illegal dumping in Logan city, to inform an Illegal Dumping and Litter Enforcement Strategy (2022-2025). This draft strategy has been prepared, is now undergoing internal consultation, and is due to be presented to the City Lifestyles Committee in early 2022.
  • Grant funding (Illegal Dumping Hotspots Grant) was acquitted with the Department of Environment and Science. For the duration of the Hotspots Program (08/06/21 - 31 /10 21) Council received 91 reports of illegal dumping which amassed 397,280 litres of waste.
  • Permanent and temporary relocatable prevention signage was designed, purchased and installed at key locations to reinforce consistent messaging that illegal dumping will not be tolerated in the City of Logan.
  • The Illegal Dumping Team continued to deliver operational enforcement services and identify increasing volumes and incidences of illegal dumping, including a targeted enforcement program in hotspot locations across Division 2 (including Logan Central, Woodridge and Kingston). This targeted activity has resulted in a significant decrease (30%) in the number of reported illegal dumping offices in the same area.

Environment

Project name Target Status Commentary
EN3.1.1 - Logan and Albert Rivers Fish Habitat Improvement
Deliver fish habitat improvement works at prioritised locations.

Purpose: To improve the ecological health of our rivers and waterways.
June 2022 On Track During the second quarter:
  • A community planting at Logan River Parklands took place.
  • 30 community members attended planting 500 native tube stock.
  • The site has since undergone regular maintenance.
  • Queens Road culvert upgrade for fish passage was sent out for quote via the Roads Infrastructure and Design branch.
  • This project is on track.
EN3.2.1 - Logan and Albert River riparian rehabilitation
Deliver riparian rehabilitation along priority areas of the Logan and Albert River.

Purpose: To enhance our urban forests, waterways and wildlife corridor network.
June 2022 On Track As at the end of the second quarter:
  • The Riedel Park bank stabilisation project was awarded and project milestones are being met.
  • Riverdale Park infill planting is continued to be maintained.
  • A community planting was held at Logan River Parklands and 500 trees planted as part of the Fishers for Fish Habitat on the Logan and Albert Rivers grant.
  • The application for Eagleby Wetlands Bank Stabilisation Project is still with the State Government for approval.
  • l This project is on track.
EN3.3.1 - Environmental (vegetation) offset delivery
Deliver and maintain environmental (vegetation) offset planting sites.

Purpose: To support the community to:
  • become more sustainable
  • conserve and restore private land.
June 2022 On Track As at the end of the second quarter
  • The monthly maintenance activities for previous years' environmental (vegetation) offset sites was undertaken.
  • Site preparation and planting works was completed for two new offset sites as well as several infill planting at existing sites.
  • This project is on track.
EN3.4.1 - Environmental conservation partnerships
Deliver environmental conservation partnerships.

Purpose: To support landholders to undertake conservation works that:
  • protect and improve environmental values
  • enhance environmental awareness across the community.
June 2022 On Track During the second quarter, Environmental Conservation Partnerships achieved the following:
  • 677 members in total participating in the program.
  • 44 new Habitat Connections members joined the program (263 properties in total).
  • 11 new Land for Wildlife properties were registered (414 properties in total).
  • Formal agreements (Voluntary Restoration Agreement, Voluntary Conservation Agreement and Voluntary Conservation Covenant) remain at 29 properties in total.
  • 6 Formal Agreement annual assessments were conducted.
  • 13 Land for Wildlife property revisits were conducted.
  • 5 new properties were engaged for the Oxley Creek Landholder weed management project, with a total of 12 kilometres of Oxley Creek across the properties being managed for weeds. This includes over 3 kilometres of Chinese Elm being treated in the Upper Oxley Creek Catchment.
  • 352 individual community engagement interactions were provided to community members.
  • 38 nest boxes, 3016 native plants and $6150 worth of land management vouchers were provided to 157 program members as an annual conservation incentives package to help with improving conservation values on private property.
EN3.5.1 - Environmental events and activities
Deliver a range of environmental events and activities.

Purpose: To encourage environmental stewardship, participation and awareness.
June 2022 On Track During the second quarter, 15 Environmental Events and Activities were delivered 348 members of the community. These include:
  • A Waterbugs Survey was held at Slacks Creek on 16 October with 7 community members participating including Cr Mindy Russell
  • The Aussie Backyard Bird Count was held from 18-24 October, sponsored by Council and run by BirdLife Australia.
  • The Great Southern Bioblitz (Logan) was held from 22-25 October with 27 community members participating.
  • A Waterbugs Survey was held at Cedar Creek on 23 October with 2 community members participating.
  • The Koala Identification Webinar was held on 28 October with 67 community members participating.
  • Batty Halloween in the Park was held at Beenleigh on 30 October with 33 community members participating.
  • A Cane Toad Tadpole Trapping and Information Session on 16 November at Logan Rec Club, Kingston, with 72 participants
  • A Platypus Education and Induction Session on 23 November at Logan West Library, Browns Plains with 10 participants including Cr Tim Frazer
  • Fire Management Information Night on 4 November at Chambers Flat Community Centre with 38 participants
  • Property Fire Management Planning on 13 November at Chambers Flat Community Centre with 13 participants
  • The Logan Koala Count was held from 1 November to 30 November, with 26 individual koala records submitted
  • Can you canoe? Introduction to canoeing on 12 December at Alberta Park Wolffdene with 12 participants
  • Candlelit canoe journey on 12 December at Alberta Park Wolffdene with 13 participants
  • Froggy fun with Watergum - Kids Workshop on 14 December at Riverdale Park Meadowbrook with 40 registrations including parents/guardians
  • Waterbugs fun with Watergum - Kids Workshop on 14 December at Loganlea Community Centre with 33 registrations including parents/guardians
All participants were very engaged and 100% of feedback was positive, with requests to be informed about future environmental events.
EN3.6.1 - Carbon Reduction Strategy 2018-2022
Deliver actions under the Carbon Reduction Strategy 2018-2022.

Purpose: To increase energy efficiency and reduce carbon emissions.
June 2022 On Track During the second quarter:
  • Installation work related to the solar PV system at the Council Administration Centre was undertaken, the system was switched on, and the data monitoring system was activated.
  • A 'Ride 2 Work' day was held to encourage staff to ride a push bike to work rather than commute via car.
  • The first round of carbon credit offsets were purchased.
  • Internal Council consultation regarding potential future solar PV installations at Council facilities was undertaken.
  • This project is on track.
EN3.7.1 - Waste Reduction and Recycling Strategy 2022-2032
Develop and deliver the Waste Reduction and Recycling Strategy 2022-2032.

Purpose: To meet Council's legislative requirements.
To support the State Government's Waste Avoidance and Resource Productivity Strategy 2014-2024.
March 2022 On Track As at the end of the second quarter, the draft Waste Management & Resource Recovery Strategy 2022 - 2032 was finalised. The Strategy will proceed to ELT and Council during quarter 3 for approval to release for public consultation.
EN3.8.1 - Workshop facilities restructure
Deliver key stages of the upgrade to Council's workshop and hire facilities.

Purpose: To improve:
  • safe working conditions
  • innovative and safe work practices
  • efficiencies
  • compliance
  • one-team culture.
June 2022 On Track As at the end of the second quarter, the facilities restructure is progressing well. Project progress includes the following:
  • Fabrication equipment has been ordered and expected to arrive in March
  • Oil management system has been ordered and provider is currently working with IT on cloud requirements
  • Hire office relocation has been delayed slightly due to an IT improvement which was over looked during planning. IT are now working on the solution with an ETA yet to be advised
  • Main roof structure between sheds has been delivered to site waiting on construction which is expected in March
  • Budget is on target with expenditure to date $141,431 with $107,811 in commitments
EN3.8.2 - Sustainable Fleet Management Strategy
Develop the Sustainable Fleet Management Strategy.

Purpose: Provide the organisation with fleet solutions that are:
  • capable
  • dependable
  • safe
  • innovative
  • economically and environmentally friendly.
June 2022 On Track As at the end of the second quarter, the Sustainable Fleet Management Strategy is being prepared for submission to the City Governance Committee in the third quarter. Due to leave, submission to the January City Governance Committee meeting is not possible. The Strategy is expected to go before the February City Governance Committee meeting for Council endorsement.

Healthy connected community

Project name Target Status Commentary
HC4.1.1 - Community Infrastructure Strategy Annual Action Plan 2021/2022 implementation
Deliver the Annual Action Plan 2021/2022.

Purpose: To deliver community infrastructure priorities for 2021/2022.
June 2022 On Track As at the end of the second quarter, 100% of planned actions are on track.
Highlights over the second quarter include:
  • Wilbur Street Youth Centre– Engagement on this project has been completed including three workshops at local high schools, one youth open registration workshop at the Logan Central Library, an online survey and a presentation at the Youth Service Provider Interagency meeting to inform of the project and gather insight into other youth activities and services in the City. The outcomes of the engagement will contribute to a needs assessment and project brief for the next stages of the co-design project in Q3.
  • Springwood Community Facilities Hub– The Community Infrastructure Strategy identifies need community facilities hub in Springwood. At the December 2021 meeting, Council supported the acquisition of properties in Springwood to progress this project.
  • Park Ridge Leisure Centre– Project team established across relevant Council branches and internal site investigations are continuing to work towards a revised draft conceptual masterplan of the site. A cultural heritage assessment is in progress to be finalised by end Quarter 2. An internal review of the aquatic need is in progress. Roads planning (of Park Ridge Road and Chambers Flat Road intersection upgrade) is taking longer than expected to determine developable land area for the site, to progress ecological assessment and site survey.
  • Progressing Flagstone District Community Centre planning. Land handover by developer is delayed until 2022, but work is under way to review and test the preliminary needs and concepts completed in 2019.
  • Beenleigh pool upgrade– stage 2 redevelopment is in scoping and planning phases.
HC4.1.2 - Immunisation Strategy
Prepare a new Immunisation Strategy.

Purpose: To provide convenient and accessible vaccination services to the community.
June 2022 On Track In the second quarter, the draft strategy underwent internal consultation. All feedback has been incorporated and the strategy is awaiting approval for external consultation to be undertaken in early 2022.
HC4.1.3 - Library Management System (LMS) renewal
Procure and implement a renewed Library Management System (LMS).

Purpose: To:
  • integrate new technology to improve the customer experience
  • enhance the functions of the Library Management System.
June 2022 On Track As at the end of the second quarter, the tender for the library Management System renewal closed on 21 December 2021. The evaluation committee was briefed by the Chairperson and Procurement Representative and committee members have commenced their individual evaluations of the responses received.
HC4.1.4 - Environmental Health Strategy
Prepare a new Environmental Health Strategy.

Purpose: To provide a framework for proactively managing public / environmental health issues across the City.
June 2022 On Track In the second quarter the draft Environmental Health Strategy underwent internal consultation. All feedback has been incorporated and the strategy is awaiting approval for external consultation to be undertaken in early 2022.
HC4.2.1 - Yarrabilba Community Hub facility
Manage implementation of the various agreements designed to activate the Yarrabilba Community Hub.

Purpose: To enable the delivery of community programs and initiatives in this emerging community.
June 2022 On Track As at the end of the second quarter:
  • Construction commenced and is on track, despite some weather delays.
  • Consultation with the community and partner agencies on the facility name was conducted. Preferred name, The Buzz at Yarrabilba was endorsed by Council on December 8 2021.
  • Drafts of the Operator's Agreement and Lease have been prepared.
HC4.2.2 - eSports
Deliver a program to host eSports at venues managed by Logan City Council.

Purpose: To provide alternative activities to increase engagement and social interaction for people not involved in traditional sport.
June 2022 Monitor As at the end of the second quarter:
  • This project has been delayed due to COVID variant Omicron and its possible impacts on travel and event restrictions.
Recovery actions
  • Staff will continue to monitor the impacts of COVID-19 and variants in line with local and interstate travel restrictions to deliver the event as soon as possible.
HC4.3.1 - Parks Capital Works Program
Deliver park infrastructure through the Parks Capital Works Program.

Purpose: To support the development of parks and open spaces to encourage healthy, active and enjoyable community lifestyles.
June 2022 On Track As at end of the second quarter:
  • 30% of the Parks Capital Works Program has been delivered.
  • This is in line with the planned program delivery target of 30% for the second quarter.
HC4.3.2 - Parks Asset Renewal Program
Deliver park infrastructure through the Parks Asset Renewal Program.

Purpose: To enhance Council's recreational infrastructure across the city's green spaces.
June 2022 On Track As at end of the second quarter:
  • 27% of the Parks Asset Renewal Program has been delivered.
  • This is slightly below the planned program delivery target of 29% for the second quarter.
HC4.4.1 - Arts, Culture and Heritage Strategy 2018-2022
Deliver outcomes of Council’s Arts, Culture and Heritage Strategy 2018-2022.

Purpose: To improve community capacity and our city image through 5 outcomes:
  • Development
  • Engagement
  • Places and spaces
  • Partnerships
  • Communication
June 2022 On Track Quarter 2 update

Actions
In the second quarter of the 2021/2022 financial year the following actions were undertaken:
Artist-led practical workshops were held at the Logan Art Gallery. Tours and talks were undertaken with COVID-19 safe plans. Regional Arts Development Program (RADF) round of applications closed on 19 October. Applications were assessed by the RADF committee where 13 RADF applications were approved and meetings with successful artists were held.

'Have your say' music survey results were collated and focus groups were held. Libraries and Creative Industries staff attended Logan Loves Seniors and presented creative activities for older people. Logan Live partners JMC Academy and Blank provided input for Logan Live Originals, which played to enthusiastic audiences on 4 December at Beenleigh Town Square and 11 December at the Logan West Community Centre. Electronic mail invitations and e-bulletins were distributed to residents promoting exhibitions, resources, activities, events, and funding. Logan Art Gallery Instagram account reached 1,310 followers.

Logan Art Gallery won Queensland's Galleries and Museums Achievements Award (GAMAA) for the fifth year in a row for 'Our Stories and Designs'. COVID-19 safe requirements of contact tracing and hygiene requirements were undertaken to ensure visitor safety at Logan Art Gallery and Mayes Cottage. Gallery Store sales for the Christmas period exceeded expectations.

Outcomes
As restrictions ease, people are slowly returning to face-to-face activities. Social media remains the key platform for promoting Creative Industries exhibitions, events and activities.

About
The strategy is a whole-of-Council document that states Council's commitment to arts, culture and heritage. It defines the key areas, strategies and actions to guide the management, sites and provision, and plan for its future growth and development. The strategy outlines areas where Council will work to develop more opportunities for the community and its arts, culture and heritage professionals to watch, enjoy and participate in creative activities, with the aim of enhancing quality lifestyle, creative industries and business across the region. It is an integral part of developing the city as an emerging tourist destination.

The five key actions of Creative city: Logan City Council's Arts, Culture and Heritage Strategy 2018-2022 are development, engagement, places and spaces, partnerships and communication.
HC4.5.1 - Delivery of Rosia Rd Masterplan - Stage 1
Progress delivery of stages 1 and 2 of a regional standard sports park at Rosia Road in Park Ridge, as per the Rosia Park Master Plan.

Purpose: To provide facilities for an active and healthy community.
June 2022 Monitor As at the end of the second quarter:
  • The design is progressing ready for early works to commence next year while waiting for the environmental approval.
  • Notification has been received that the environmental approval has been received by the department.
  • This project is awaiting a federal environmental approval. No clear date of when this will be received has been communicated by the department.
  • Council is aware of this and is being kept up to date.
It is recommended that the target date for this project be moved to June 2022, to allow time for the acquisition of federal environmental approval.

Recovery actions
Once the environmental approval has been received, project timelines to commence works will be reviewed and adjusted accordingly.
HC4.5.2 - Renewal of Logan North 50m pool
Replace the Logan North 50m outdoor pool and associated plant and plant room.

Purpose: To keep providing aquatic programs and recreational activities at Logan North Aquatic and Fitness Centre.
March 2022 Monitor As at the end of the second quarter, construction of the pool shell and installation of services is well underway although continuing to be hampered by wet weather.

Recovery actions
The project schedule is being monitored, with appropriate adjustments to tasks being made as a result of wet weather with the possibility of adding:
  • additional workdays
  • longer working times
  • additional sub-contractors on site to complete works

Economy and growth

Project name Target Status Commentary
EG5.1.1 - Destination Management Plan implementation and review
Deliver priority projects from the Destination Management Plan (DMP). Conduct a review of the DMP.

Purpose: To:
  • grow the visitor economy
  • attract investment
  • grow economic benefits
  • encourage longer visitor stays
  • increase visitor spend.
June 2022 On Track During the second quarter:
  • The Operational Plan and Functional Brief for the Riverine Discovery Centre was drafted with the asset management framework agreed with Sports Leisure and Facilities and Health Environment and Waste Branches.
  • The new Tourism destination brand was completed and approved. Development of launch campaign commenced. This is scheduled for the third quarter.
  • Food ecosystem event was held in collaboration with Griffith University Homebase and was supported by the Mayor.
  • Industry packaging workshop re-scheduled due to COVID-19 restrictions, it will now be held in the third quarter.
  • Framework for review of the DMP developed, timeline confirmed and project plan being drafted.
EG5.2.1 - City centre implementation fund projects
Deliver priority projects and programs from city centre implementation plans.

Purpose: To deliver outcomes from the city centre summits in line with community priorities.
June 2022 On Track As at the end of the second quarter:
  • The Logan Village to Yarrabilba Rail Trail was completed and officially opened to the public on the 3rd December 2021. final defects and installation of signage will happen in January 2022.
  • The project commenced with the preparation of the brief and project plan for the Logan Village to Jimboomba Rail Trail project.
  • The Beenleigh Streetscape works are on track for completion in end January 2021. More than 95% of the project is completed with only the final catenary structure on John lane and Energex undergrounding of powerlines is outstanding.
  • The project commenced with the design of the link from Loganlea Road to Armstrong Road.
  • The Meadowbrook Vissum modelling and draft report Transport modelling report was completed.
  • The scope of works for the Croydon Road Master Plan was amended to accommodate future impact of the Logan to Gold Coast Faster Rail Project.
EG5.3.1 - Develop a Place Making strategy for activity centres
Develop a framework for the delivery of place making projects including:
  • Urban art
  • Creative lighting
  • Other centre activation and amenity improvements.
Purpose: To improve liveability, and promote activation and night time economies.
To contribute to making our centres safe, vibrant and accessible gathering places in which the community can take pride.
June 2022 On Track As at the end of the second quarter, the Place Making Strategy (Logan City's Place Plan) is currently being drafted and will include key actions relating to Policy Programs and projects to deliver place making projects across the city. The strategy will also include key actions from the Urban Art strategy which is being finalised following internal feedback and public consultation.
EG5.4.1 - Economic Development Strategy implementation
Develop a prioritised list of actions from the Economic Development Strategy for Council approval. Commence implementation of approved actions.

Purpose: To support capability and capacity building of Logan based businesses.
To help grow the Logan economy and attract further investment.
June 2022 Completed As at the end of the second quarter, the Individual Economic Development Team action planning was completed and will be integrated with branch business planning.
The Economic Development Strategy Action Plan has been endorsed by Council.
EG5.4.2 - Logan Plan 2025
Deliver activities for the Logan Plan 2025. This includes:
  • targeted engagement
  • broad community consultation
  • technical reviews and modelling.
Purpose: To progress the shaping Logan's Growth program. This supports participative and informed delivery of Logan's new planning scheme in 2025.
June 2022 On Track During the second quarter, a consultant was engaged to host an online platform and assist to prepare content. Work is underway to prepare material for consultation.
EG5.5.1 - City of Choice 3.0
Deliver recommendations for a new, place-based model for jobs and job pathways. The collaborative model will include representatives from all three levels of government, Logan businesses and the Logan community.

Purpose: To create new and better jobs and job pathways for Logan residents.
To develop a skilled workforce that meets the needs of Logan businesses now and in the future.
June 2022 Monitor As at the end of the second quarter, given the lack of interest from State/Federal Government's in participating in a third iteration of City of Choice, the SEQ City Deal could provide an alternative forum for three levels of Government to cooperate on policy/funding issues. A decision on the City Deal is expected in the third quarter.

Recovery actions
The Advocacy Program will prepare a position paper on the City of Choice after the decision on the City Deal has been made in the third quarter.
EG5.6.1 - Online Backflow and OSSF (On Site Sewerage Facility) solution
Deliver the remaining automation work on a new innovative backflow and on-site sewage treatment facilities solution.

Purpose: To achieve business efficiencies and increase our level of customer service.
June 2022 Monitor As at the end of the second quarter the industry event was successfully delivered on 1 December 2021. The annual renewal registration process was deferred to July 2022 due to technical issues identified with the online payment portal.

Recovery actions
  • The existing manual registration process was applied and delivered in December 2021 for backflow registration renewals.
  • The project team will continue to work with the vendor to resolve the issues preventing online payments within the solution, with a new round of testing expected to take place.
EG5.7.1 - Residential Building Strategy
Deliver a strategy for residential building work.

Purpose: To improve development outcomes in the city of Logan.
To further minimise the temporary negative outcomes of development on residents.
June 2022 On Track As at the end of the second quarter, the report for the Residential Building Strategy has been scheduled to be discussed in Committee on 19 January 2022 due to no Committee Meeting scheduled in December 2021.
EG5.8.1 - Digital infrastructure and connectivity
Deliver the Digital Infrastructure and Connectivity Review Project.

Purpose: To create new opportunities in the digital economy. To provide high speed, reliable internet options to all our community.
This supports the city to be globally competitive.
June 2022 On Track As at the end of the second quarter, the respective project briefs (which fall under the Digital Infrastructure & Connectivity Program) were drafted and confirmed by the Program Control Group in preparation for project deployment in early 2022. Further internal and external stakeholder engagement continued in preparation for project prioritisation and resourcing.
EG5.9.1 - Catapult
Deliver the Catapult program in collaboration with young people, industry, community and educators.

Purpose: To build the enterprise and entrepreneurial mindset of youth in Logan.
To connect young people to industry and pathways into jobs.
June 2022 On Track For the second quarter the delivery of the classroom component of the Catapult program was on hold due to the end of school term. However, development of the program roadmap (2022 – 2025) continued with Griffith University conducting final interviews with key stakeholders.

City Transformation staff also delivered a one-day workshop with year 9 students at Woodridge State High School as part of their "Innov8 to Cre8" event. Approximately 90 students participated and were actively engaged in a 4 session problem solving event focused on the reduction of litter in and around the school. Students were introduced to Council's corporate innovation tools and methodologies (including Double Diamond, ideation methods and pitch presentation) and came up with a variety of interesting prototypes to assist with solving this problem. This session was a pilot for further one-day challenges scheduled to take place throughout 2022.
EG5.9.2 - coLab
Deliver the city's first coLab.

Purpose: To support scaling businesses, and attract investment and high value jobs.
June 2022 Completed As approved by Council (10/11/2020) a Heads of Agreement has been executed with GO1 to take up a tenancy at the existing Go1 global headquarters at 2904 Logan Rd, Underwood. Subsequently a licence agreement with GO1 to occupy the space has been executed. The Expression of Interest for Portfolio Company selection was advertised' subsequently three Portfolio Companies were selected as the first cohort for the coLab. The coLab Advisory Board has met monthly and additionally to provide advice and recommendations on the selection of Portfolio Companies. The coLab was launched on Friday the 26th of March with a significant number of key stakeholders in attendance.
EG5.9.3 - Colab programs
Deliver coLab programs for the City of Logan.

Purpose: To support capability uplift for coLab Portfolio Companies.
June 2022 On Track As at the end of the second quarter:
  • The prototype digital platform to support and strengthen coLab Portfolio Company and stakeholder engagement progressed through the testing phase and was launched for use by the coLab community in December.
  • Portfolio Companies continued to work with their mentor in relation to maturing and growing their businesses against their agreed action plans leading into quarter 3 reporting.
  • Planning is progressing to develop a Request for Quotes for appropriately qualified and experienced suppliers to deliver high growth programs to the coLab community.
  • Strategic and operational planning has been completed for 2022.
  • The brand refresh Request for Proposals has progressed to discussions with a potential supplier of this service.
EG5.9.4 - City Futures Strategy Review
Deliver a review of the City Futures Strategy.

Purpose: To ensure continued relevance of the strategy. To support integration with the new Economic Development Vision and Strategy.
June 2022 On Track As at the end of the second quarter, work is currently underway against the priority actions identified in the City Futures Strategy include:
Future Innovation and prosperity:
  • Both the Logan coLab Growth Hub, the Catapult and City Studio programs as will as initiatives such as the Digital Infrastructure and Connectivity program all continue to scale and deliver capability and economic benefits to the City.
Future Connectivity
  • The Digital Infrastructure and Connectivity program is currently exploring projects which include smart community initiatives and the platforms required for data interoperability.
Future Community
  • Through the City Studio and Catapult initiatives Council continues to build community capability and awareness and involvement in projects which create a collaborative, future focused City
EG5.9.5 - CityStudio Logan
Deliver a Program to partner on city-wide projects that engage with:
  • education partners
  • students
  • Council branches.

Purpose: To support youth engagement in Council Projects. To support project-based learning that produces civic outcomes for Logan.
June 2022 On Track During the second quarter the project achieved the following:
Ongoing projects:
  • Loganlea High Urban Farm and Food Forest – ongoing meetings with key stakeholders – Loganlea State High School, Griffith University and The Mini Farm Project - this project will be an important enabler to identify the community's and business's understanding and resilience to disruptions such as weather extremes, pandemics, and other disaster-related activities in accessing locally grown food.
  • Grant application support provided to Loganlea SHS
  • The Mini Farms Project undertook a social media campaign to generate income towards employing a farmer at Loganlea SHS.
Completed projects:
Beenleigh State High School – Term 4
  • Partnering with Economic Development and Strategy (ED&S). Council is preparing a new planning scheme for the City of Logan: Logan Plan 2025.This major program of work will help better manage the city's growth, protect the environment, improve design outcomes, manage natural hazards and create opportunities for jobs and prosperity
  • Celebration events were held for the Year 7 and 8 STEAM classes, with students being presented with a certificate and merchandise as a thank you for their participation.
  • This project has generated additional interest from Cr Laurie Koranski and Cr Miriam Stemp who have identified a number of schools in their divisions who they would like to also participate in similar projects.
Woodridge State High School
  • Catapult, CityStudio Logan and the Innovation Ecosystem staff partnered to deliver the "Innov8 to Cre8" event at Woodridge State High School or year 9 students.
  • Approximately 90 students participated and were actively engaged in a 4-session problem solving event focused on the reduction of litter in and around the school.
  • Students were introduced to Council's corporate innovation tools and methodologies (including Double Diamond, ideation methods and pitch presentation) and came up with a variety of interesting prototypes to assist with solving this problem.

Confirmed projects:
Park Ridge State High School
  • 2 classes of Year 7 Humanities students, with a focus on liveability (linkages to Logan Plan 2025) to commence in Term 1, 2022.
  • Discussions also included reducing the school's ecological footprint and developing an environmental plan for the school, with the school to provide a proposal.
Potential projects:
  • Meeting held with Jodie Walton, Community Development Officer, with regards to potential partnering for the Logan Youth Action Group.
Other:
  • Attended the 50 000 Futures Conference, presented by the ENABLE Network
  • Meeting held with Paul Bailey, Sophie Head, Holly Walton and Tate Ryan from Economic Development and Strategy.

Infrastructure

Project name Target Status Commentary
IN6.1.1 - Road Safety Strategy
Review the SafeRoads4Logan Road Safety Action Plan 2017-2021.
Develop the SafeRoads4Logan Road Safety Action Plan 2022-2026.

Purpose: To reduce incidents and improve safety on roads in the City of Logan.
January 2022 On Track During the second quarter, formal review of 2017-2021 SafeRoads4Logan Action Plan was drafted with assistance from Queensland Police Service, Department of Transport and Main Roads (Road Safety) and Queensland Health, and presented to road safety working group for discussion and feedback. Report is proposed to be finalised along with draft new 2022-2026 road safety strategy, which is proposed to be presented for adoption by Council in early 2022. In the meantime, weekly traffic meetings, discussing crash statistics and safety operations, continue between Queensland Police, Department of Transport and Main Roads and Council's Road Safety Coordinator.
IN6.1.2 - Road and Drainage Capital Works Program
Deliver road and drainage infrastructure through the Road and Drainage Capital Works Program.

Purpose: To deliver sustainable transport infrastructure that provides city and regional connection.
To deliver drainage infrastructure that collects and discharges stormwater safely and effectively.
June 2022 On Track At the end of the second quarter, delivery of the Capital Roadworks and Drainage Program was in line with planned expenditure at 104%.

Notable projects under construction throughout the second quarter include:
  • Stages 2 and 9 of Woodlands Drive Catchment Master Drainage Project, Rochedale South ($15.8 million)
  • Stage 1 of Jimboomba Local Road Kerbing and Stormwater Drainage Upgrade ($8.6 million)
  • Gilmore Road, Berrinba - Road Upgrade ($8.1 million)
  • Scott Lane, North MacLean - Road and Bridge Upgrade ($6.2 million)
  • Loganlea Road Healthy Street Project, Meadowbrook ($4.6 million)
  • Early works associated with Chambers Flat Road Upgrade, Chambers Flat ($25 million)
  • Stormwater culvert rehabilitation works beneath Grand Plaza Drive, Browns Plains ($3.8 million)
  • Greensward Road Pavement Rehabilitation, Tamborine ($2.6 million)
  • Stage 2 of the Defiance Road Catchment Master Drainage Project, Woodridge ($1.8 million)
  • Asphalt resurfacing, spray sealing works and pavement rehabilitation at numerous locations across the city ($5.3 million)
The Capital Roadworks and Drainage Program delivers enhanced transport and drainage infrastructure across the City of Logan. The Program delivers infrastructure upgrades to cater for improvements and growth across the city as well as renewal of the existing infrastructure network.
IN6.1.3 - Sealed Road Network condition survey
Complete a condition survey of the sealed road network.

Purpose: To assess overall road condition and prioritise future rehabilitation.
September 2021 Completed Field work is now complete. The Contractor advised the full network of imagery and data has been provided.
Condition survey of the sealed road network complete.
The team will now perform data remediation where required, and conduct analysis of the data to develop the next Road Pavement Rehabilitation Program Statement of Intent (SoI).
IN6.2.1 - Beenleigh Wastewater Treatment Plant Transfer Strategy
Complete detailed design and commence construction of a new transfer pump station.

Purpose: To allow the closure of the aging Beenleigh Wastewater Treatment Plant.
June 2022 On Track As at the end of the second quarter:
  • The project is progressing to schedule.
  • Several long-lead time items are being procured early to mitigate the risk of supply chain delays.
  • Full project approval in was achieved in quarter 3 2021/22, and the the majority of the project will be constructed in 2022/23.
IN6.2.2 - Chambers Flat Wastewater Treatment Plant Master Planning Phase 1
Obtain an Environmental Authority from the Department of Environment and Science.

Purpose: To enable master planning and design of the wastewater treatment plant.
To form the Chambers Flat Community Reference Group and commence engagement.
June 2022 On Track As at the end of the second quarter:
  • This project will be completed with the local Community Reference Group (CRG)
  • Membership of the CRG has been agreed
  • Inaugural meeting to be held in quarter 3 of the 2021/22 financial year.
IN6.2.3 - Loganholme Wastewater Treatment Plant Stage 8 Upgrade
Complete a detailed design of the Stage 8 upgrade and start construction.

Purpose: To increase capacity of the Loganholme Wastewater Treatment Plant.
June 2022 On Track As at the end of the second quarter:
  • Construction is continuing
  • The bulk of the earthworks is mostly complete
  • Major structures are now under construction
  • Design for the last component (electrical package) is not due for completion until quarter 3 2021/22.
IN6.2.4 - Loganholme Wastewater Treatment Plant biosolids gasifier
Complete construction and commission the Loganholme Wastewater Treatment Plant Biosolids Gasification Facility.

Purpose: To reduce volume and disposal costs by managing the 34,000 tonnes of biosolids produced each year by the plant.
June 2022 On Track As at the end of the second quarter:
  • Construction for this project is well advanced
  • The gasification facility is expect to be operational in quarter 4 2021/22.
IN6.2.5 - Water and Wastewater Capital Works Program
Deliver water and wastewater infrastructure through the delivery of the Water and Wastewater Capital Works Program.

Purpose: To deliver safe and efficient water and wastewater infrastructure to support the community and city growth.
June 2022 On Track As at the end of the second quarter:
  • Delivery of required projects is tracking to schedule.
  • A submission will be made to the February (2022) Infrastructure Committee to lower the Logan Water Capital budget.
IN6.3.1 - Waterford West Park
Deliver the detailed design for the Waterford West Park.

Purpose: To enhance Council’s recreational infrastructure across the city’s green spaces.
June 2022 On Track As at at the end of the second quarter:
  • The draft design brief for the civil park infrastructure and wetland has been issued on Vender panel
  • The Community consultation via 'have your say' is underway.
IN6.4.1 - Asset Management Plans
Analyse and report on Asset Management Plan Outputs to:
  • Asset Managers (AMs)
  • Service Delivery Coordination Team (SDCT)
  • Executive Leadership Team (ELT)
  • Council.
Purpose: To support:
  • confident investment decisions
  • the delivery of Council's Corporate Plan and meet legislative requirements.
June 2022 On Track As at the end of the second quarter:
  • Revision of the templates for the individual AMPs completed.
  • Modelling of forecast funding gaps (variances) and the impact of donated assets is also now included with the template. Consideration of Council's sustainability framework was included in this work as well.
  • Developed and included guidelines in AMP training for the following AM activities:
    • Levels of Service
    • Capital Works Planning
    • Demand Forecasting
    • Long Term Financial Forecasts
Operational Planning
  • Risk Management
  • Coordinated training for asset planners across the organisation to attend 8 workshops of as many weeks to refresh and further develop their skills in update and creating new asset management plans as per the new template and requirements.
IN6.4.2 - Total Asset Management Plan
Deliver refined capital budget information for inputs into the Long Term Financial Forecast (LTFF).

Purpose: To support:
  • confident investment decisions
  • the delivery of Council's Corporate Plan and meet legislative requirements.
June 2022 On Track As at the end of the second quarter, a new TAMP has been developed which sets out the context in which Council manages its infrastructure assets, performance and expenditure, asset summary as well as considering the challenges faced to maintain a financially sustainable future. Upon stakeholder, including the A/CEO review, it will be put to ELT and Council for endorsement.
IN6.5.1 - Yarrabilba Community Hub
Deliver the Yarrabilba Community Hub.

Purpose: To provide a new integrated community facility that delivers critical social services for the community.
June 2022 On Track During the second quarter:
  • Earthworks have been completed
  • Underslab services have been installed for pod 1.
  • Concrete works have been delayed due to wet weather and are scheduled for January 2022.
  • This project has experienced significant wet weather delays during November and December.
IN6.5.2 - Flagstone Community Hub
Deliver detailed design work for the Flagstone Community Hub.

Purpose: To support development of the new Greater Flagstone community centre.
June 2022 Monitor During the second quarter, delivery of the land has not occurred due to developer delay. The land is expected to be handed over in quarter 4 2022. Discussions with EDQ and the developer are ongoing. The delayed timing impacts the progression of the project.

Recovery actions
  • The project team are having discussions with EDQ and the developer to communicate the potential impacts to the community from delaying the handover of land.
  • The project's milestones and previous work will be reviewed and adjusted accordingly, based on the outcome of conversations with EDQ and the developer.
IN6.6.1 - Woodland Drive Master Drainage Scheme
Progress delivery of the Woodland Drive Master Drainage Scheme.

Purpose: To upgrade stormwater infrastructure across Woodland Drive drainage catchment. To increase stormwater collection and discharge capacity.
June 2022 On Track As at the end of the second quarter, delivery of Stages 2 and 9 of the Woodlands Drive Catchment Master Drainage Project is continuing with construction underway.

The project involves the installation of stormwater drainage infrastructure in Woodlands Drive, Hartog Place, William Street, Lancelot Street and Woodlands Park at Rochedale South. The works are estimated to cost $15.8 million and are funded from Council's Capital Roadworks and Drainage Program.

This project will provide improved immunity for the road corridor and properties affected during wet weather events.
IN6.7.1 - Logan Safety Camera Program: capital replacement works
Deliver scheduled replacement of existing CCTV safety cameras and install new cameras in the Logan Safety Camera Program network.

Purpose: To support the operation and expansion of the Logan Safety Camera Program network.
June 2022 On Track As at the end of the second quarter, the Logan Safety Camera Program continues to deliver the 2021/2022 Logan Safety Camera Program replacement schedule as well as the installation of new safety cameras funded via LIP and the Hooning Taskforce. Highlights of the work undertaken during the last quarter includes:
  • Scheduled camera replacements completed in the suburbs of Loganlea, Boronia Heights, Hillcrest and Regents Park.
  • Installation of new cameras at Bethania Aquatic Centre.
  • Installation of camera footings and/or camera poles at 25 new camera locations across the city.

High performing organisation

Project name Target Status Commentary
HP7.1.1 - Property rating strategies and framework
Deliver a review of Council's rating strategies and framework.

Purpose: To ensure equity to our ratepayers.
To provide a foundation for long-term financial sustainability.
March 2022 Not Proceeding The review of Council's property rating strategy and framework may result in a number of complex changes that are proposed to occur together. The areas impacted may include the following:
  • Rates discount
  • Rating categories
  • Separate charges
  • Minimum general rate
  • Rate in the Dollar
Given the complexity of the exercise there is a need to carefully consider the impacts on all Logan City rate payers. Due to this complexity, it has been decided to extend the timeline for completing this project. As such, permission will be sought to remove this project from the operational plan.

The underlying work will continue with input from all stakeholders with an implementation date that is still to be determined.

It is recommended that this project be removed from the 2021/2022 Operational Plan.
HP7.2.1 - 213 Queens Road redevelopment
Deliver the redevelopment project construction plan for the depot at 213 Queens Road.

Purpose: To provide a fit-for-purpose workplace environment for branch services.
To provide a better customer experience for the community.
June 2022 On Track During the second quarter earthworks and construction of Stage 1 of the Queens Road Depot commenced, including:
  • Staff car park
  • Impounded vehicle lot
  • Long term kennels
  • Native fish ponds
  • Road infrastructure.
These works are scheduled for completion February 2022.
No risks or issues specific to the project or development site were identified during quarter two.
HP7.2.2 - Community Engagement Strategy Action Plan
Deliver a Strategy Implementation and Action Plan outlining practical actions.

Purpose: To guide how we deliver the Community Engagement Strategy 2020-2024.
To advance and enhance community engagement practices internally and externally.
December 2021 Completed The Community Engagement Strategy Implementation and Action Plan (document) is complete. (DM# 15250475)

The Plan will assist the Community Engagement Program to prioritise, monitor and adapt initiatives under the three priority areas of the Strategy.

The Community Engagement Strategy for the City of Logan must be implemented by the end of 2024. Timeframes for all initiatives included in the Community Engagement Strategy will be detailed in the Plan in order of priority. This will be done in collaboration with the Community Engagement Program. The final Plan will be version controlled and adapted where necessary to meet changing community needs.
The Community Engagement Strategy Implementation and Action Plan includes initiatives, priorities, timelines and responsibilities. The monitoring, reporting and evaluation processes will be determined on a project-by-project basis and approved by the Customer Experience and Community Engagement Manager.

Delivery of the Plan's actions will be ongoing until 2024.
HP7.2.3 - Community Engagement Framework
Deliver initiatives within Council’s Disaster Management’s Community Engagement Framework.

Purpose: To promote and enhance community education, resilience and recovery.
June 2022 On Track As at the end of the second quarter, the 2021/22 Get Ready Queensland Plan of Activities has been developed in line with the Guidelines and submitted to the Queensland Reconstruction Authority.
Activities that have been undertaken in December 2021 include:
  • Presentation "Resources to assist in building a Disaster Resilient Community" to District Disaster Management Group
  • Disaster Dashboard and Additional Cameras: LCC Facebook
  • If It's Flooded Forget It: LCC Facebook
  • Storm preparedness campaign delivered through the following channels: Customer Service and Libraries/ TV slide/ LCC Facebook
  • Logan Early Warning campaign delivered through the following channels: LCC Facebook and ads/ Shopping centres/ Rebel FM Radio ads/ Translated ads on 4EB radio
  • Logan Early Warning campaign delivered through the following channels: Our Logan Magazine
  • SES Recruitment Campaign delivered through the following channels: My City Logan Newspaper
HP7.2.4 - Disaster Management Capability and Capacity Framework
Deliver activities that support the Disaster Management Capability and Capacity Framework.

Purpose: To ensure that we have an appropriately staffed, sustainable and trained workforce.
June 2022 On Track As at the end of last quarter, the following was achieved:
  • The 2021/22 Get Ready Queensland Plan of Activities has been developed in line with the Guidelines and submitted to the Queensland Reconstruction Authority.
Activities that have been undertaken in the quarter include:
  • Disaster Preparedness Session for CALD Community, Kingston East Neighbourhood Group
  • Disaster Preparedness Session for African community, Logan Central Library
  • Presentation "Resources to assist in building a Disaster Resilient Community" to District Disaster Management Group
  • Get Ready QLD Week campaign delivered through the following channels:
    • LCC Website Super Banner
    • LCC Facebook Post
  • Preparedness for Business campaign delivered through the following channels:
    • Jimboomba Times newspaper
    • LCC Facebook
    • LCC Website
    • Customer Service and Libraries – TV slide
  • Storm preparedness campaign delivered through the following channels:
    • Google Display ads
    • Shopping centres
    • Mobile Truck Billboard
    • LCC Facebook
    • Beenleigh Town Square
    • Our Logan Magazine
    • Customer Service and Libraries – TV slide
  • Logan Early Warning campaign delivered through the following channels:
    • Jimboomba Times
    • Google Display
    • LCC Facebook and ads
    • Rebel FM Radio ads
    • Translated ads on 4EB radio
    • Our Logan Magazine
    • Shopping centres
    • Coffee Cups
  • Beat the Heat Campaign delivered through the following channels:
    • Our Logan Magazine
  • SES Recruitment Campaign delivered through the following channels:
    • My City Logan Newspaper
  • Disaster Dashboard and Additional Cameras:
    • LCC Facebook
  • If It's Flooded Forget It:
    • LCC Facebook
  • SES Capability and Capacity Framework
Throughout the quarter the following training courses have been delivered to SES Members in preparedness for the season
  • Flood Boat Operations
  • Chainsaw Operations
  • Working at Heights
  • Temporary Roof Repairs
  • General skills group training (knots, storm damage etc)
  • SES Recruit Induction
  • Land/Forensic Search
  • Air Observer Training
  • There have been a total of 6 operational activations during the quarter
HP7.2.5 - Recruitment
Increase the Talent Acquisition Team's capacity to meet Council's increased workforce planning requirements.

Purpose: To enable effective change management and leadership practices.
June 2022 On Track During the second quarter, following the approval of the Service Enhancement last year to expand the recruitment team to meet the demands of the organisation all but one recruitment position has been filled to date. In the last quarter we have had 21 process reviews improvements implemented that have resulted in some cost savings for Council, some of which include:
  • Removal of outsourcing recruitment activities for volume recruitment, thorough work ready checks for candidates
  • Streamlining process documentation for our customers
  • Reviewing advertising contracts and mediums used
  • End to end recruitment procedural changes
  • Sourcing technology and upskilling the team to assist with proactive talent searching and market data.
HP7.2.6 - Procurement Model Review Stage 3
Deliver updates to Council's procurement framework, delivery models and services.

Purpose: To increase efficiencies in Council's procurement processes and procedures.
June 2022 On Track During the second quarter:
  • In preparation for the transition to a strategic procurement framework, a key action was to develop a new Contracting Manual. The purpose of the manual is to document the new procedures and financial thresholds that facilitate a strategic approach to procurement and contracting activities. To ensure the manual is suitable for Council's needs, a Technical Working Group was established to gain feedback on its development and distributed to Council's Collective Leadership Team for feedback.
  • Introductions of Business Engagement Leads across Council's Branch Management Teams. Agenda items included:
    • introduce Business Engagement Lead;
    • outline how the new strategic operating model will work, its impact on the customer, and how the customer experience will be improved;
    • provide an update on the Procurement Transformation Project; and
    • discuss Branch upcoming tenders.
What was achieved?
  • Milestone: Operational Readiness for Council Branches to 'go live' under new strategic contracting framework by end of October 21.
  • Formal consultation of proposed Program Structure.
  • Recruitment and onboarding for new budgeted positions.
Challenges/ Issues
  • The advertising and recruitment process has attracted suitably skilled applicants, however, Council was not being able to meet their salary expectations nor provide comparable salaries to what they are currently receiving in their roles.
  • A Change Management Plan was developed for this project. All issues and risks, or potential issues, are reported to the Procurement Transformation Change Manager or the Project Manager who would then work with the appropriate people to assess the issue, determine the potential impact and assign appropriate mitigation measures. All issues that constitute a risk to the project will be documented and managed in the Procurement Transformation Project Risk Register. This risk register is updated weekly at Project Team meetings to ensure risks and issues are captured, addressed, and managed.
HP7.3.1 - Corporate Innovation Strategy
Deliver Year 2 of the Corporate Innovation Strategy.

Purpose: To build organisational capability in using innovation models.
To enable services to be delivered in new and better ways.
June 2022 On Track As at the end of the second quarter:
Innovation Consultancy Services: The program provided coaching and facilitation services to a range of branches across the organisation, working in collaboration across 10 diverse initiatives. These initiatives focused on problem framing and discovery, business process improvement, better understanding the needs of customers, designing business models, operating models and service catalogues. The favourability rating from our internal customers is tracking at 84% favourability rating.

Innovation Culture and Capability: The delivery of monthly lunch and learns continued in Quarter two and were attended by 70 staff. The Corporate Innovation Team also finalised the design and build of Councils first online Innovation Training Product (Introduction to Problem Solving). This self-paced online training program has been designed across 4 modules of competency and incorporates a range of activities including readings, videos and quizzes to cater to a range of learning styles. Promotional rollout to the organisation was initiated in November and at the end of Quarter 2, 47 staff had enrolled in the training program. The other key initiative commenced in Quarter 2, is the design of a 'Do it Yourself' suite of training tools for the organisation. This suite is a bespoke product to support the Corporate Innovation Toolkit that is available for all staff.

Innovation Communications and Engagement: The Innovation Unearthed e-magazine was distributed in November and included a range of diverse stories promoting innovation both internally and externally, with a showcase of some specific innovation projects happening within Council. The e-magazine also included a diverse range of podcasts and articles highlight innovation in Local Government and other sectors both nationally and globally. At the end of Quarter 2, there were 295 staff who had subscribed to the e-magazine. The e-magazine for the quarter had a click rate of 15.7% (industry benchmark is 3.33%) and the open rate was tracking at 48.49% (industry benchmark is 28.77%), therefore the range of stories and articles appear to be resonating well with the readers. As part of our Reward and Recognition initiative, a submission to the Global Intrapreneurs Award resulted in one of Council's staff being one of only two Local Government employees to win the Global Intrapreneur Award. This global award recognises employees who innovate to improve services provided by the organisation. This was a significant achievement and represents as an excellent example of our staff applying innovation in the workplace.
HP7.3.2 - TechOne to the Cloud
Upgrade the TechOne solution to be cloud-based.

Purpose: To replace current solutions which have reached end-of-life.
June 2022 On Track As at the end of the second quarter, the project has successfully transitioned the TechOne system from theon premise version to the Cloud version. This is a major milestone, and in addition to this we have also recently transitioned the Enterprise Budgeting module from CI to CIA (part of the CIA workstream).

Work is underway to understand and develop the solution in detail for the remaining modules that need to be transitioned to CiA in 2022. However, a re-baseline of the project scope and timeline is currently underway to ensure we can effectively deliver a quality output. One of the key learnings from 2021 was that project demands on business resource capacity was more than expected for the cloud transition based on the initial advice from the vendor. Given project demands on business resource capacity will be greater for the CiA transition, and key business teams have indicated they'll have limited capacity due to COVID and other business demands. To maximise value for Council additions to scope have been requested. The adjusted project scope and timeline will be finalised by mid-February 2021.
HP7.3.3 - Enterprise Asset Management System
Complete Stage 1 of the work order and maintenance solution.
Scope phase 2 strategic asset management options.

Purpose: To ensure the right business system and solutions are selected that:
  • are in line with today's technologies and best practice
  • enable efficient and effective management of assets and quality asset information
  • support operational and strategic infrastructure decision making.
June 2022 On Track As at the end of the second quarter:
  • The procurement process for the implementation partner has been completed.
  • Contract negotiations will commence in January 2022.
  • As Is process reviews for Roads and Parks ongoing.
HP7.3.4 - Corporate project management practices
Review Council's current corporate project management guidelines.

Purpose: To establish a well-structured:
  • project prioritisation model
  • project management delivery model.
June 2022 On Track As at the end of the second quarter the project progressed with the following:
  • Project prioritisation model - Design of Project Heat Maps commenced. These Heat Maps are intended to present the projects from Branch Business Planning to support comparison and discussion regarding priorities.
  • Project Management Delivery Model - Audit reports and Audit committee reports were reviewed to inform the High Priority areas for refresh in the Project Management Guideline. Review and update of Project Management Guidelines continued.
HP7.4.1 - Change Framework
Develop and implement an enterprise-wide change framework and supporting tools.

Purpose: To support effective change management and leadership practices.
June 2022 On Track As at the end of the second quarter, significant progress has been made on this initiative with the rollout of improved change processes and tools through Council's Change Community of Practice. These new approaches are being successfully adopted across a number of significant change projects Council-wide, delivering increasingly effective and timely project outcomes for our community, enhanced investment decisions for Council, and higher levels of wellbeing for our staff within a rapidly changing operating environment.
HP7.5.1 - Corporate performance reporting
Commence a review of corporate reporting practices.

Purpose: To improve data collection and reporting capabilities.
June 2022 On Track During the second quarter the Corporate Plan 2021-2026 Performance Dashboard was successfully developed and launched in November. The dashboard, along with other prototype (digital) performance reports were presented to Councillors and the Executive Leadership Team.
The Corporate Plan 2021-2026 Performance Dashboard includes:
  • high level information and statistics about the overall health of the delivery of Council's Corporate Plan 2021-2026
  • information about the delivery of Council projects, with the ability to drill down into the Program Level
  • information about the delivery of Council projects against the Corporate Plan's seven Focus Areas, with the ability to drill down into Key Priorities
  • the health of the delivery of the Major Projects and Strategies listed within the Corporate Plan 2021-2026.
Next steps are to:
  • further progress high-level digital reporting prototypes based off Councillor and ELT feedback
  • progress the development of the performance management framework.
HP7.5.2 - Certified Agreement negotiations
Develop and embed the next Certified Agreement.

Purpose: To provide a framework to ensure a healthy and safe workforce.
June 2022 On Track As at the end of the second quarter, negotiations with ten Unions have progressed to replace the Logan City Council Certified Agreement 2018. In-principle agreement has been reached and the proposed agreement will be taken to a vote of eligible staff in the third quarter for endorsement.
HP7.5.3 - Delegations review
Deliver a review of Council’s delegations framework.

Purpose: To ensure Council’s delegations framework complies with legislation. To meet Council’s legislative requirement to conduct an annual review of delegations.
April 2022 On Track During the second quarter the project progressed the following:
  • The Delegations Register was sent out to branches on 14 December 2021 and any further amendments will need to be returned to Corporate Governance by 28 January 2022.
  • The Project Team will meet with ELT to take them through the new delegations framework .
  • The adoption of the delegations framework is scheduled for April 2022.
HP7.6.1 - Strategic Accommodation Plan
Deliver a strategic and operational accommodation plan. Deliver the plan based on a short, medium and long-term forecast horizon.

Purpose: To support forward planning of accommodation needs over the next 15 years.
June 2022 Monitor As at the end of the second quarter:
  • the Branch were unable to progress this activity due to conflicting priorities.
  • With the requirement to allocate resources to the development of the new South-West Depot at the same time as working with other areas to develop safe workplaces under a range of Covid Tier levels, the Strategic Accommodation Plan has taken a lower priority than originally planned.
Recovery actions
  • With the majority of those factors under control, the acting Program Lead and appropriate staff will be able to devote time to progress this project in the third and fourth quarter.
HP7.6.2 - Strategy addressing greywater services causing amenity issues
Replace problematic grey water systems with a suitable solution.

Purpose: To:
  • improve the liveability of the city
  • improve public health and safety
  • action complaints received about grey water systems and increase customer satisfaction.
June 2022 On Track During the second quarter quotes were obtained, however onsite works were delayed until weather conditions allow for on-site works to commence. It is hopped that once there is fine weather (no rain) that works can occur in mid to late January 2022.
HP7.7.1 - Advocacy Action Plan
Develop and execute advocacy strategies.

Purpose: To influence federal and state government decisions that support Logan's identified advocacy priorities.
June 2022 On Track As at the end of the second quarter, a major focus of the Advocacy Action Plan is the preparation for the Federal Election expected in May 2022. Pre-budget submissions have also been sent to relevant Australian and Queensland Governments ministers and local members . Major submissions prepared/facilitated include:
  • Innovation places
  • Rural and regional telecommunications review and health services.