To have your missing bin replaced, you can:
We will leave a replacement bin on your kerbside in 1 to 3 business days.
To have your damaged bin repaired or replaced, you can:
After you have lodged a request, please put your bin out of the kerb. Please note the contractor will not go onto your property to repair or replace your bin.
If you live in a unit complex or have a support service, place your bin where it would normally get emptied.
If your bin is no more than half-full, it will be replaced within 1 to 3 working days.
Your bin must be less than half-full to be repaired. If your bin is already more than half-full, you can either: