Pay your rates

The proposed rates schedule for 2025/2026 is:

  • 22 August 2025 (issue date 21 July 2025)
  • 14 November 2025 (issue date 15 October 2025)
  • 20 February 2026 (issue date 19 January 2026)
  • 15 May 2026 (issue date 15 April 2026).

Online

Use your credit or debit card to pay 24 hours, 7 days per week

Step 1.You will need your payment reference number

Your rates assessment number is unique to your property. You can find your payment reference number on at the bottom of your rates notice, under Payment online.

 

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Step 2.Pay with your credit card

The outstanding balance will show after entering your reference number.

Pay now

BPay

Step 1.You will need your Biller Code and Payment reference number

The payment reference number is unique to your property, please ensure you use only the payment reference number on your latest rates notice under Payment by Bpay.

 

Step 2. 

Step 3.Contact your financial institution to make payment from your account

Step 4.Use the BPay biller code 17392

By phone

Step 1.Pay by phone using your credit card.

Step 2.Call 1300 276 468 and follow the prompts.

Step 3.Use the reference number at the bottom of the rate notice.

The payment reference number is unique to your property, please ensure you use only the payment reference number on your latest rates notice under Pay by Phone.

  • Visa and MasterCard are accepted.
  • Calls are charged at the cost of a local call, and mobiles are extra.
  • A merchant surcharge fee of 0.3 percent will apply to all phone payments.

Direct debit

To set up a direct debit for your rates account you can:

  1. complete our online form.
  2. download, print and sign the direct debit application form(PDF, 221KB) and return it back to us by email, in person or mail.

Please make sure we receive your completed application at least 5 to 7 working days before the nominated commencement date.

Direct debit payments are processed on Thursdays:

  • weekly payments are debited every Thursday
  • fortnightly payments are debited every second Thursday
  • monthly payments are debited on the third Thursday of the month.

If the Thursday is a public holiday, the payments will be processed the next working day.

Direct debit is not available for credit card accounts or accounts outside of Australia.

Direct debit does not set up a payment arrangement for any arrears. Please call us on 07 3412 5230 to discuss arrears payment options.

Cancel, defer or change a direct debit

To defer, cancel or adjust the amount of a direct debit, you must let us know in writing at least 5 working days before the next debit date

To update the account details on a current direct debit, you need to fill in a new application form per property. You must return the form to us at least 5 working days before the next debit date.

By mail/In person

By mail

To pay by mail, please make your cheque or money order, or bank draft if overseas, payable to Logan City Council and post it with the payment details located at the bottom of your rates notice.

In person

You can pay your rates at:

Please have a copy of your rate notice with you.