Please note you have 2 weeks following the end of your scheduled collection to notify Council of the missed service. After this time contractors will not return to the area.
We will not collect items put out for kerbside clean-up that do not meet the collection guidelines. You may receive a fine for items not collected, or for items put out before / after the kerbside clean-up dates in your area.
We collect green waste in a different truck. This is so the green waste is not contaminated. All green waste is chipped and sent to a facility for composting.
Unfortunately our crews are not able to help remove items from your house. Ask family, friends or neighbours to give you a hand. There are community groups who may pick up items in good condition that they can sell or reuse. Some organisations are:
There are also skip bin contractors who can take away rubbish. Fees apply for these services.
We cannot return any items we collect. The items are crushed in the collection vehicle straight away.
No. All green waste should be placed in cardboard boxes. Our contractors cannot process green waste correctly if it is in a plastic bag.
This does happen, and unfortunately it’s out of our control. Refer to our What is scavenging information on Illegal dumping.
If scavengers or vandals have gone through your pile, we appreciate your help with tidying up the items.
No. All collected items (excluding greenwaste) will be disposed of in landfill, so consider bringing to a Council Waste and Recycling facility for recycling or resale through the Logan Recycling Market. It is free to drop-off recycling and suitable resaleable items at our facilities. Many charities will also accept donations of resaleable items.
No, kerbside clean up is available to residential properties only.
Refer to our commercial waste disposal fees for more information.